Let me start by saying there is a reason I waited to leave a review. I couldn't afford a lawyer and…read moredid everything that was available to me that I could afford for justice but unfortunately didn't work for me. To Whoever reads this do your own research before coming here for any service and if you have no other option and if they cannot guarantee your vehicle will be in working order when it is received back to you IN WRITING do not sign anything and walk away. I emailed p&L to book a tuning appointment for my 2013 Subaru wrx hatchback and get some parts put on which one being a Blow off valve. Ian who responded to my email asked if the Blow off valve I purchased came with a recirculation kit because without it the car would have drivability issues. I reached out to vendor to see if the blow off valve I purchased came with a recirculation kit and was told yes it did. They install the parts and their tuner Josh ran my vehicle on the Dyno. After the first run he told me it wasn't making the horsepower output it should be and Josh recommended replacing the spark plugs. After that it was put back on the Dyno for a second run and Josh said it's still not making the power output. I said I was never worried about horsepower gains I just wanted my vehicle to run safely. He said ok. They took my vehicle on a test drive and 10 minutes later they came back and told me my engine was knocking. I asked if it was drivable? Ian said yes and no and Josh just shook his head no. Josh then proceeded to tell me it was knocking on the first run on the dyno. Great customer service telling me that information but not until they were "done" with it. My vehicle should have been taken off the dyno and I should have been told immediately. Ian offered me for them to find out went wrong but at my own expense and I declined. Had it towed to my trusted mechanic but he didn't have time to look at it himself because he is also the service director of the shop he works at. So it got transferred next door to a mechanic my trusted mechanic trusts that had been servicing that car since new (I only owned the for car 2 months before the appointment at P&L). He stripped down the engine and found that 2 rod bearings were completely spun and gone and the main bearing caused the crankshaft to bind meaning P&L over revved my car hard. Once that was fixed it still had to get retuned. So my trusted mechanic (who I should of asked where to get it tuned to begin with) knows someone who recommended dynosource performance in Antioch Illinois so my car went there to get retuned and they did it right unlike P&L not to mention dynosource charged me for a recirculation kit for my BOV so p&L never put my recirculation on and they did that on purpose and there was no mention of it on the p&L invoice and Ian should of included that in my customer file. I did my part and made sure all the parts I purchased were for my car, made sure they were the right parts for my year, make and model, and all the parts I bought were brand new. P&L argued because my engine was rebuilt at 104k miles that's one of the contributing factors to my cars engine blowing. Engine is brand new so that means definitely nothing should have happened. It blew because Josh over revved it and they didn't put my recirculation kit on. I will post pictures of invoices. Total repair costs me just short of 10 grand. P&l are cowards and hide behind their waiver and use it as a get out of jail free card. Paul (who is the owner of P&L) hires people who don't care/don't know what they're doing and doesn't care about anything but your money.

Needed some electrical work done on my ND Miata. Paul and P&L Motorsports did fantastic work for an…read moreexcellent price the same day. His shop doesn't say "Miata" on the website, but they are fully familiar with them and will be doing my track day fluids, tires and pads from here on out.

Kevin is amazing! Drake provided incredibly kind customer service…read more I cannot give higher reviews for this mechanic. They are ethical, kind, and completely knowledgeable about this field. Grateful beyond.

I made an appointment to get my air conditioner fixed. I gave this place enough notice to have time…read moreto bring the part in. When the appointment was made, I was told it would take one day. I dropped my car off the night before. we called in the morning, they told us the part was ordered and that was it. then we called them at close to end of the day to see if it was OK to pick up my car and they gave us the runaround and said they would call us the next day at 10 AM. We drove by and noticed my car was never worked on because it was in the same parking spot that I left it at. I sent an email saying to forget it and that I was very disappointed. I did get a reply back and was told they were shorthanded but the person that we talked to should've explained all of this to us instead of dodging it. unfortunately this place has the worst communication!! And NO communication!! Never was told what was going on. the absolute worst customer service. when we picked up my car he didn't say good morning. He said nothing to us just handed me the key and that was it. No apology No nothing. For all this inconvenience. I highly recommend going somewhere else.

This shop fully repaired my 2012 jeep Laredo V6 Pentastar engine with 98,000 miles. Thought I was…read moregoing to need another car... In 4 days they replaced 24 Rockers, 24 lifters, 2 cams, oil filter housing, 2 sensors, spark plugs, oil change, and broken tie Rod. It cost, including 4 new tires 1/3 of what a dealer would charge. It runs and rides great! pick up is improved, no knocking, balanced perfect. Thank You for saving me like $40,000 on a new car!!!

They were recommended to me by someone who had been going there for many years and I can honestly…read moresay that I will be continuing to use them going forward. I have used them multiple times now for some pretty big issues. Carter is always extremely nice and helpful, always willing to answer any questions you have. I have also worked with Chris two times and he was transparent and willing to work with me on payment. He explained everything thoroughly so I understood (I literally know nothing about cars). They get everything done so quickly and I have not had to go back with issues on something they repaired. 10/10 recommend to anyone needing repairs. I can't say enough positive things about them.

Great place to buy and service your cars. We have purchased 10 vehicles from Pugi - now Castle…read more We have had wonderful experiences throughout the many years. A major part of their success and why we keep purchasing from Castle is their service department run by Chris Jones. Chris and his team are very friendly and professional. They don't oversell or overcharge. Definitely a place to buy cars and have them take care of them.

On Thursday, 6/11/26, I stopped by Castle Hyundai in Downers Grove, Illinois in the evening. I…read morelooked at a 2017 Subaru Outback, and saw that it had a considerable sized dent on the passenger left door, the front bumper had a large crack in it at the front driver's side, and the bumper was also not properly connecting to the driver's side headlight and front left ¼ panel. I met a salesman by the name of John Pauly, and also the General Sales Manager Mike Nemeth. After negotiations (including running a Car History Report, and included running my credit), we come to an agreement that the car would be repaired (bumper and dent in door), and that if the service department didn't come back with any other issues, that the car would be sold to me for $14,400 plus fees, and that they would give me a trade in for my vehicle of $3,250 (I have the original paperwork given to me by Mike Nemeth showing the selling price and trade in price for my car. It also lists the date of this report and the sales person's name). I then took the car for a drive, and when John and I both heard some grinding noises coming from the front end of the car, both sides. I told him to have the car checked out by his service department, and to let me know what was wrong with the car. As he and Mike had agreed to, that provided they fix what was wrong with the car, I would still purchase it for the same agreed amount. On Friday, 6/12/26, John called me at around 10am, and said that they were about to give the car to the service department, and wanted to know if I was serious about the terms that we had discussed. I said yes, provided that the car checked out with service department with no other issues, and that they fix the car as we had discussed. Later in the day, John texted me back stating that the car didn't pass service inspection., and that they were going to wholesale the car to an auction. About an hour after John had texted me, I texted him back, and asked what exactly they had found wrong with the car. He texted back stating that they didn't tell him what was wrong, but that it was not worth keeping it due to too much being wrong with it. This in itself is hard to believe that the sales person does not know what is wrong with a car that he was supposed to sell. So I had my doubts that he was telling me the truth. On Tuesday, 6/16/26, still in the need of a car, and also wanting to see if the car was actually off of the lot, I took a drive back down to Castle Hyundai. Sitting at the front right side of the lot, with the front bumper crack having been fixed, but still not properly connected to the headlight and ¼ panel, and still having the same large dent in the right passenger door, was the car that allegedly was to be wholesaled at an auction. (see attached pictures). On Friday, 6/19/26, I called the dealership and spoke with a sales person by the name of Andy, and asked about the car. He said the exact car that I was referring to and that it was for sale. I told him that I had stopped by earlier in the week and saw that it had a dent in the car door. I asked him if there was anything else wrong with the car, and he said "No." Later this same afternoon, I went back to check the text messages from John Pauly, and he had erased the texts that he had sent to me stating that they were going to wholesale the car and send it to auction, as well as the one where he said that he was not told by the service department what was wrong with the car. I have proof that 6 texts were sent to and from John Pauly on Saturday, 6/12/26, from my cellular phone account. Currently only 2 texts are showing in our conversation, in my Messages App, from this date, and those 2 texts are only ones that I sent to John. None of John's replies are listed anymore. Apparently, he decided to delete them in order to cover his tracks and hide what he told me. And the car sales people wonder why used car sales people get such a bad rap. The disappointing thing is that John didn't do a thing when we met in person without his boss, Mike, the General Sales Manager, knowing about it. So it only makes sense that John was getting direction from Mike as to what to do. So apparently the lies and deception not only are at ground level, but also at upper management. Most people might simply let this go, but I feel that other people should be aware of the character of this business. Apparently, they will do and say anything to make a dollar ... including not honoring their word and verbal agreement. On 6/24/26, I sent an email to their corporate office to their district manager (initials AD). As of today's date (6/30/26), no response has been received. The silence speaks volumes.

Chuck grew up learning about cars, and it shows. He won't always win a price competition, but he…read morewill consistently solve the problem and fix the car at a fair price. I started going to Chuck in 1995 when he was on York St. he's honest and he knows his stuff.

Nothing but positive things to say about West Automotive. I had a side-view mirror shattered and…read moreneeded it repaired ASAP. Chuck had the part delivered the next business day and my car was in and out in a matter of hours. Friendly and affordable.

I had a fantastic experience here and can't recommend them enough! Finding an auto repair shop that…read moreis honest, fairly priced, and fast is tough, but this place checks all the boxes. I brought my car in for 100,000 mile service on my Honda Civic. Instead of trying to upsell me on repairs I didn't need, the team thoroughly explained exactly what was going on and gave me a very reasonable quote. The work was completed on time, and my car is running perfectly now. It is such a relief to find a mechanic I can actually trust. Thank you to the whole team for the excellent customer service! I'll definitely be back for any future maintenance.

My brother and I take our cars to Diehl because they are absolutely excellent mechanics. My car is…read morea Honda Civic, bought brand new back in 2003 and they take care of it so I can keep it with me for another 23 years! I just had the 100,000 mile checkup and they went over every inch of her and did so very thoroughly. My brother drove away with it and it felt like a brand new car. He had the same thing done to his 2008 Honda Civic a few weeks ago, also bought brand new, and he too couldn't be happier. Diehl Westmont is fair, honest, no pushing anything the car doesn't need right now. From their service desk personnel to the amazing mechanics, I highly, highly recommend Diehl Westmont to everyone! Below are pics of our two Hondas back home in our garage, ready to roll on down the highway and get on the road again safely! Thank you Diehl Auto Repair Westmont!

Had gotten an original recommendation to replace my alternator and a neighbor Friend recommended I…read morecome by and have Bob take a look at my vehicle and I'm glad I did, he was upfront and honest about what I actually needed or didn't need and I did not feel like I was being pressured into doing anything this visit however I will need to come back before the winter time for a handful of maintenance needs and a new battery, but I will definitely be coming back here, upfront, honest, friendly, clean, Quick couldn't have asked for more from this experience

I came in for a simple exhaust cut and they did exactly what was asked and expected. They are very…read morevery easy to talk to and they are very helpful and knowledgeable. While waiting in the lobby i observed they were not only very polite with me but all other customers and even a sales person that attempted to enter the shop. Great people great work at a great price. I fully recommend this place and will be coming back. Thank you guys so much.

I had a great experience today at Firestone. Mike helped me and provided me with various options…read morebased on what I was looking for. He came in with the best price, compared to Costco and Just Tires, and took me in an hour and half after our conversation. The other places did not have immediate availability. So glad I decided to call and give Firestone a chance.

I cannot say enough about this Firestone dealership!!…read more We drove up to Elmhurst from St. Louis and upon arriving and turning the car off... were greeted with the Low Tire Alert! I checked each tire but was unable to really tell WHICH tire was low! Not knowing the town I decided to call the local Firestone dealer as that's the brand tires that I have on my car and they suggested that I bring it in and leave it with them as they were already booked solid from the "regular" customers! We dropped it off around 8:30 and true to their word... they checked all four tires, brought the pressure up to the recommended level, and.... reset the car's alert system... all before 1:30!! Top it off with restaurant suggestions, a complimentary map of the city, two very professional and personable owners and sponsoring such a wonderful cause as therapeutic horsemanship and that's five stars in my book!! I/We can now drive back to St. Louis with the confidence that we are safe and secure thanks to the Elmhurst Firestone!!!