This was the worst hotel/experience we dealt with on our 2 week road trip. I made the reservation in the morning through Expedia. When we pulled into town at 6:44pm their parking lot was covered in snow too deep for our car to access. We walked to the lobby and no one was there, called the number and she had no record of our reservation. I told her we couldn't even get in the parking lot. The hotel across the street had a nicely cleared lot. We opted to go somewhere else. I asked if I would be charged and she said no since it hadn't come across her system. We actually did get charged. Expedia tried to get our refund and the lady said no! We never even stayed there!! Do yourself a favor and go down the road to St. Anthony's, the whole town was super friendly and their parking lots were cleared. read more