My mini dachsund (10 years) is one of the loves of my life, and is super afraid of getting his…read morenails trimmed, grinded, so finding the right place to trust, both for his anxiety and mine, has taken a few times. And finally found the right place!! I arrived and found a calm pup for the first time ever at a groomers. Cannot recommend enough....well as long as I can still get an appointment ;).

They were great clipping my Cavalier King Charles - thinned out their coat and kept the cavalier…read morelook.

Fido Spa does not even deserve 1 star- They have messed up my dogs haircut....AGAIN. 1st time we…read moreweren't clear about the cut. FINE- my bad. I'll be more specific next time....but this time--- oh Fido!! Per 'the lady' - "your dog became anxiety & bit his tongue".... that's a lie (she was lying to much, she couldn't even talk right!), my dog does not have anxiety and we've never been told by ANY groomer that we have an ANXIOUS dog. 'The lady' even went so far to say he bit his tongue and we tried calling both of you! Lies, Lies, Lies!! Not a single missed call or message on my phone! The lady even went so far to say you can bring them back....WHAAAAT! FOR WHAT!?! JUST GIVE ME A REFUND $175.00. I'm not letting anyone from FIDO rough them up again! FyI- my white dog is only 3 - he looks like a old man. We wanted a TEDDY BEAR CUT! #FAILFAILFAIL

ONLINE I booked an appointment for our medium size dog for…read moretoday at 10:00 with a specific groomer. Our pup was brought in a bit before 10:00. The girl at the front couldn't get our phone number correct or what service we had asked for. This was to be our 3re time here. Everything on line was confirmed when I booked the appt. Fast forward 2.5 hours. No notification that Toby was ready. No text, call or email. When we started to call after 1.5 hours there was no answer. Just a recording. We continued to try to connect also by text- per their website . My husband finally went down to get Toby - when he got there he was told- they were behind and hadn't gotten to him yet. Unacceptable- no phone call advising, not answering the phone for over an hour- unacceptable, and then to boot - usi g the excuse they were behind. I'm not sure how that's except able when for that groomer Toby was the first one at 10:00. And not even an apology. 2.5 hours of him being in a cage. Ignored. And no communication. Then I get a text that my appt was cancelled. They have a policy that they charge without a 24 hour notice. I have a good mind to send them an invoice as well. We will not go back- the last time they neglected to call after he was done. And he spent 2 Hours waiting for us to call. service was poor. Communication - horrible. 1-

I've been bringing my frenchie to pet evolution for 6mo now and have seen a consistent decline is…read moreservice. After the most recent tidy up this past Thursday we will not be returning. When I received Grizzly post tidy up he was shaking, still wet, and digging his claws into me. Once home I had to blow dry him myself only to discover he had 2 cuts. One inside of his ear and another on his inner leg. I expected a tidy trim but he had been completely shaved from belly button down and his entire tail hair had been cut off into a stub instead of trimmed. The groomer nor front desk associate mentioned anything and when I called to speak with management, I was told they would call back. It's now been 2 days with no returned call or concern for their negligence. $170 later and my dog has an uneven and unattractive underbelly and backside, shorter ear fluff (when we never asked for this to be cut) and trauma from being nicked in the process. For the price you can go somewhere that will actually care for your fur baby and communicate when things don't go as planned.

We took both our dogs to Pet Evolution recently and overall everything went well. They looked good…read moreand the staff was nice. But after we got home, we noticed two patches on Murphy's back, which was concerning. What bothered us most was that no one mentioned it to us at pickup. Even if it was minor, we should have been told. Just sharing this because better communication would have made a big difference.

We love this place- staff is very friendly and responsive on questions. They handle our old man…read morewith care every time we go.

The only place we will let our little girl stay! They always treat her with love and we appreciate…read moreit!

They did a fantastic job with our baby. Prompt, great pricing, and gave us exactly what we wanted…read more Thank you Jossi Lu team. We'll be back!

This was my first time coming to this salon and I'm definitely making this my pup's place to get…read moregroomed. So happy with how he looks. My poor Maltese needed some help after this shelter at home and Jossi Lu treated him so great and gentle!!! Thank you so much!!

Amazing! My Charlie is so soft, fluffy, and happy!! He smells so good too! Great job and I would…read morerecommend!!

Very small service area. Not the least bit flexible. No questions asked, just a very quick…read morerejection.

I wish I would have come here first. Took great care of my fur baby. He needed surgery to remove…read moresomething he should not have ate. They had great care and compassion for him and my wallet. First place I went to wanted almost double the cost and wouldn't work with me at all on the price considering my situation. I feel this vet also went the extra mile with setting expectations and cautions. They even made sure he was in good enough heath to do the surgery before committing to the huge expense. They even let me spend a little quality time with him before taking him back just in case. I will be visiting them again.

I do like a nice small veterinarian office. They treated my dog like their own. They gave me a lot…read moreof options to save money on her health meds. They were very competitive when giving me pricing for tooth extraction. The vet tech was very quick and treating my dog in the back room.

So happy & very grateful for Jacob & Kontota Mobile Grooming. We are new to TX & needed to find new…read moreeverything. We have a senior mini schnauzer who has hearing deficits & is a very loving but Omega personality. For months, we searched for a groomer here but were denied (unfamiliar senior dog w/ special needs, sign me up!). We ended up having to go back to his original groomer whenever we visited friends. It seems a good groomer is hard to find & are in high demand. Then someone mentioned looking for a mobile groomer so I could be around if he needed reassurance while processing yet another new situation. Dexter was picked up after the holidays from a new boarder & definitely traumatized & very dirty. Long story short, Kontota returned our call promptly & scheduled our guy for the next day. Jacob showed up on time, listened thoroughly & despite the cold, made our guy feel as comfortable & safe as possible (btw, you cannot stay in the van but it was a nice thought my friend had). In the end Jacob went above & beyond & worked so hard. No mats & my boy is so much happier & showed up at our door to run around the house to play. What magic does this young man possess to take an older deaf traumatized dog & deliver a renewed wagging pup scampering again? Completely worth every penny & he is very happy to have Dexter as a repeat client. Our little old man is going to settle in just fine. Thank you Jacob!

Horrible groomers! AND they cut my dog's eye. She had to go…read moreto the vet and is now on an antibiotic eye cream.

First, Alex, the receptionist was excellent in finding a time to meet our needs. Secondly, Dr Finch…read morewas a top professional and understood our needs in taking care of our dog, Cowgirl and relieving her pain. But top thumbs up for Jagger and Diana who realized how upset my wife and I were with what had to be done. We had our dog 18 1/2 years and losing her today was dramatic and they both realized our concern. But were professional and compassionate handled all issues.

I do not write negative reviews lightly, but after today I feel other pet owners should be aware of…read morethe direction this clinic has taken. I currently care for over 21 dogs and have used Hooves and Paws extensively for years. In the last six months alone I have spent thousands of dollars here. They have handled nearly every aspect of my dogs' veterinary care -- including litters, C-sections, puppy evaluations, vaccinations, tail docks, dew claw removals, sick visits, and routine exams. In addition to owning many dogs, I am also a breeder and active exhibitor in the conformation and performance dog world, so veterinary care is something I take extremely seriously. I also own a grooming business and have referred many of my grooming clients, friends, and family members to this clinic over the years. Because of that long history and the amount of business I've brought through their doors, what happened today was incredibly disappointing. My dog has been urinating on herself and I suspected a UTI. She was last seen at this clinic about three months ago, so she is an established patient in their system. I called the clinic first thing this morning and asked what I needed to do. The receptionist told me I could collect a urine sample and bring it in for testing. So I did exactly that. I drove there with the urine sample, only to be told when I arrived that they would not test it unless I paid for a full exam as well, despite the fact that the dog was not even with me and I had followed the instructions I was given over the phone. Had I been told an exam was required, I would have simply brought her in so she could receive the treatment she likely needs. Instead, because of the incorrect information I was given, she now has to go another day potentially uncomfortable and possibly in pain while I make other arrangements. This is exactly the kind of experience that has become more and more common since the clinic went corporate. Prices continue to climb and it increasingly feels like clients are being nickel and dimed at every opportunity, even when it contradicts what they were told beforehand. What is most frustrating is that this situation could have been avoided with simple transparency. Had I been told on the phone that an exam would be required, I would have scheduled one or made other arrangements. Instead, I wasted my time making a trip based on incorrect information. After years of bringing significant business to this clinic -- both personally and through referrals -- today was the final straw. I will be moving all of my dogs' care elsewhere, and unfortunately I can no longer recommend Hooves and Paws to my grooming clients, friends, family, or fellow dog owners in the community. When a long-time client who manages a large number of dogs and regularly refers other pet owners feels this way, it should be taken seriously. As someone active in the breeder and dog show community, conversations about veterinary care come up frequently among fellow exhibitors, breeders, and pet professionals. Experiences like this inevitably become part of those discussions, which makes situations like today even more disappointing.

The guys were so great with my yorkie! She is just under a year old and this was her second…read moregrooming experience-- they took such good care of her. She looked exactly as I asked and they let me know at the start of the appointment, if there was something I didn't love when I picked her up, they could easily make adjustments to her cut. I really appreciate the level of attention to detail and their ability to make me feel comfortable with Ellie in their hands!!

Justin and his team are the absolute BEST! They have been grooming Harley for all 6 years of his…read morelife and we love Bark n Buddies!