I wish I would have come here first. Took great care of my fur baby. He needed surgery to remove something he should not have ate. They had great care and compassion for him and my wallet. First place I went to wanted almost double the cost and wouldn't work with me at all on the price considering my situation. I feel this vet also went the extra mile with setting expectations and cautions. They even made sure he was in good enough heath to do the surgery before committing to the huge expense. They even let me spend a little quality time with him before taking him back just in case. I will be visiting them again. read more

I do like a nice small veterinarian office. They treated my dog like their own. They gave me a lot of options to save money on her health meds. They were very competitive when giving me pricing for tooth extraction. The vet tech was very quick and treating my dog in the back room. read more

I have used the VVC since 2021 and have never been disappointed with them. Great group of people manning the front desk and all the doctors have been WAY above average. A very professional and cordial group. I highly recommend this Vet and so do my Westies. read more

I cannot say enough good things about the care & intentionally they show my animals. Dr.shores is our main Dr. the others who work there are just as great . They educate you and work with you as much as possible. Thank you guys! read more

I didn't like the vibe when coming here and it took a while to get my pet the care needed. He's very anxious so that wasn't helpful. I asked about having a dental cleaning done and was told I should just extract his teeth. The animal is 9yrs old or so and was a rescue. I'm not doing that to him. Anyhow that has lead me to actually push back from all treatments and after a year now I am finally comfortable looking for a new vet and trying again. Very sad that a clinic has such a negative effect on the care of animals. I would t recommend this place unless it was a last resort. It was also very overpriced. read more

Village Veterinary Center - He's such a good boy but was really nervous and it took them almost an hour for his exam. - Pet Sitting Near Me - Cross Roads, Texas

All the staff from the vets to front office is absolutely spectacular! We took our cat here when he needed treatment. They were so attentive and understanding! We'll be bringing any future pets here. read more

Wow! service! Took my 18 yo cat in for Solensia shot. After the tech administered the shot, she came out and told me she noticed my cat had some fur matting in places and asked if I would like her to remove those. Of course, I did. The tech took about 20 minutes to thoroughly remove the mats, trim under kitty's belly, and brush her. My cat came out looking great! The tech was so nice - and, when I asked what I owed, she said No Charge! How wonderful and thankful an experience it was. These guys go above and beyond. My cat complained a lot less on the way home :) read more

I'm thrilled!!! My vet retired, and I needed a new care provider for my service dog Austin. Luckily, Village Veterinary Center is very close to my home. The facility is sparkling clean, and the staff is beyond awesome.   Dr. Jennifer Whitworth, the front office staff, and vet tech Hannah Galan are all amazing. They really care about the animals in their care. Everyone I spoke with during our visit was friendly, going out of their way to make me and Austin feel welcome and comfortable.   When entering the exam room, Dr. Whitworth immediately sat down on the floor with Austin to meet and examine him. She allowed me to assist in handling him, which put Austin even more at ease.   Hannah had a professional and friendly manner, listening to information I provided about Austin's medical history and answering any questions I had.   I was never worried at Village Veterinary Center because the staff is patient and gave Austin the space he needed. They were upfront with medical options and gave me high and low estimates when necessary. I never felt rushed and was impressed by the high level of comprehensive care they provided. They also follow up when they say they will.   I can't speak highly enough about the service and treatment we received during our very first visit here. We love Village Veterinary Center. Thanks for keeping Austin healthy! read more

Village Veterinary Center - Austin the Service Dog and Handler James Carter - Pet Sitting Near Me - Cross Roads, Texas

Only visited one time, my dog had some bumps that I wanted to get checked out. They were very nice, saw us same day, appointment was quick. They provided estimate before hand and it was slightly less after. Overall I was pleased with the experience and I will return. read more

My pupper is not even a patient here, but they (especially Emily) went above and beyond to help me locate a hard-to-find med. To me, that speaks volumes about people who love people and pets! Will definitely come here if my new vet doesn't work out. read more

Fantastic vet! They have taken care of our cats and now our new puppy with love and attention at every visit. read more

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We love Village Veterinary Center. We've been going here for about a year (ever since one of cats was diagnosed with Osteoarthritis) and it's been wonderful. In my 20 years of cat ownership, it's been my experience that finding a vet who actually understands and treats cats as cats as opposed to treating them like small dogs is hard to find. These vets understand cats and treats them as needed. Every person on the staff is excellent as well. We highly recommend the staff and vets here. We also love that they have Saturday appointments available and are well-staffed that way you can get in for a minor-emergency without issues. read more

Village Veterinary Center - Fidget waiting for the doctor to diagnose his pneumonia 11/2023 - Pet Sitting Near Me - Cross Roads, Texas

Our pup has been a patient of Dr. Shores since 2020. We have gone for routine visits, had surgery to remove mast cell tumors and many other treatments. No matter what we need Dr. Shores and her team are thoughtful, thorough and kind. We're usually seen quickly and they do everything they can to make visits easy on a dog that is simply terrified of the vet. I'm so grateful to have found this practice and such exceptional care. I highly recommend Dr. Shores to anyone and everyone!!! read more

Village Veterinary Center - Pet Sitting Near Me - Cross Roads, Texas

Been going here since they opened. They've always done a great job looking after our rescue cats and were incredibly empathetic when we had to put down our 16 year old cat that had cancer. read more

Dr. Glaister is amazing. She spend a ton of time and energy helping my 13 year old Italian greyhound who had swallowed a rock. She, along with the entire team went above and beyond and I am forever grateful. They got it out without having to put her through surgery, we are soo lucky.The entire team is amazing and I won't trust anyone else with my dogs. read more

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Horrible!! These people are obnoxious. They give unsolicited opinions if they don't like the breed of your dog and told us (while our kids were there) that Belgium Malinous are not good family dogs. We've had this breed before and this is extremely baseless, not accurate and not the Vets place to say what dogs should be in homes. That's not the worst. The vet and tech held the dog in a way where they twisted her collar and choked her. Me and my wife have been dog owners for many years and the way they held the dog is not appropriate by any professional standards. Bottom line...service sucks, over priced...find another vet. You will thank us! read more

Worst service ever. pet had to wait for 20 minutes past appointment time, my pet was a rescue and mistreated prior to my owning him for 9 years he has never bit anyone and is very well behaved and they said that a muzzle was required. said I was not allowed to hold him while they give him shots. asked if it was a new policy bot the vet and the tech said we can try without the muzzle. They never have appointments and wen they do they rush to do everything. Yes as others have stated they nickel and dime you to death.. 30 bucks just to trim nails. My new vet does it for 10.. They give you the wrong dosages of medication for the dogs weight. I will be writing a letter to the veterinarian association of Texas. read more

Buyer beware. This office will nickel and dime you every step of the way. If a Dr. Says Hi to you, you'll be billed for a Dr. Visit. We brought our dog in for an initial visit and consult. We were charged $60. We made a follow up visit for 2 weeks later. They charged us another $60 for the same physical we just had 2 weeks ago. We spoke to 3 different people about it and they all took their stance and defended why the $60 was due. All with varying reasons. Either way hindsight is 20/20 and we surely wouldn't be returning here. I am a Technician providing home services to 11-12 customers daily and I surely will help spread the word around about how we were double charged for the same service. Nice people, but certainly not very honest. read more

Dr.Glaister was amazing! Knowledgeable and great with animals! The entire staff was super friendly and extremely helpful! I cannot express more what a great team they all are! read more

We have just moved to the area and I had some trepidations about finding a new vet to care for my dog. This vet had some mixed reviews but I thought they were worth trying. The office is clean and the staff friendly. They offered different services but didn't try to coerce or guilt me into anything. I was very happy with their care read more

Village Veterinary Center - I wouldn't trust this sweet dog to just anyone!! - Pet Sitting Near Me - Cross Roads, Texas

My family has been using Village Veterinary Center since they opened for vaccinations and boarding. The staff is friendly and professional, and present you with a range of options to ensure the health and wellness of your pet, and not break the bank. Recently, we had to bring our dog in for an emergency. Her ears were swollen, and she was very uncomfortable. We had no appointment, but were shown to an exam room almost immediately. The staff member that greeted us was very good with our dog, understood that she is nervous around new people, and did her best to set our dog at ease. The doctor saw us shortly after, prescribed some medication, and our dog was back to her normal self by Monday. I would highly recommend Village Veterinary Center. They have always provided excellent care for our pet, have a friendly staff, and have reasonable pricing. read more

I took my puppy for her scheduled 3rd round of shots. I declined a stool sample to the tech 3 minutes or less before the vet saw my dog. The vet performed the stool sample procedure and verbalized this to me over the phone since it's policy owners are not allowed in the building. I advised the vet that I told the tech that I didn't want a stool sample done and asked her why she did that. She never once acknowledged her mistake, or apologized. She only persisted to tell me I was wrong to not want a fecal sample done and explained that basically she "didn't want to remove the dog from her carrying case again" if she could change my mind, so she knowingly went ahead with attempting to get a stool sample against my directive not to. She told me she didn't want to argue but wanted me to explain myself to her without once owning responsibility for directly ignoring my requests. I am seeking another vet because if I cannot trust a vet with something so simple as listening to my input, why in the world would I trust them with big things that my animals could need in the future? Ultimately she hung the phone up on me when she realized that she could not convince me she was right to perform a procedure I did not want applied to my dog. Please think twice before you take an animal here. Clearly they do not value the input of anyone else. read more

I loved this place and it's the closest to our home my puppy felt safe the place was really clean everyone was very nice and caring they treated my dog so good will definitely recommend and we made some good friends ! loved it read more

I feel like they are not true animal lovers but its more of a job for them. I have never felt like they ever gave a damn about little Mellow...even though he's such a nice fellow. Took him there today for a follow up appt (last appt I spent over $350 just 3 weeks ago only to find myself back there due to his skin issues getting worse instead of better). I scheduled the appt via the app & received confirmation email 24 hrs later only to see it last night. Long story short I was 10 min late to the appt. Tech told me the Dr had to catch a flight & was changing clothes to leave so she couldnt see me. Furthermore, I was told the other doctor was "jam packed". Me being me, I stayed in the parking lot for 30 min to see if the dr left. Nope! Smh Keep in mind this is a follow up visit. The tech asked me if I could re-schedule I said no. What pissed me off was when she asked me if his skin was ok? I had to refrain from really hurting her feelings...so I just told her no his skin is not alright. In my mind Im thinking what in the hell do you think...Im on a FOLLOW UP visit for skin issues (Mellow is a Frenchie). Anyhow, I asked for his medical records & scheduled an appt elsewhere. Don't waste your time. They dont care about you or your pet. You will see it within 5 min of being in the office with the dr. Why did I go back? It was my 3rd visit...this was bound to happen Im sure but I don't like switching drs on my lil Mellow. We're fairly new to Texas...just trying find my lil guy a care provider. Not sure how they could treat Mellow that way...he's such a nice fellow! read more

Took my rescue pup in for his next set of scheduled shots... they took the time to do a complete checkup and discovered a minor issue that I would not have known about. I love that they were proactive and thorough and did more than I asked. The team loved my pup and I'm glad to have a place I trust. read more

This new vet in Crossroads, by the walmart, almost cost my dog her life. She made a very serious mistake, and won't rectify it. She acted very nonchalant when I told her about it this morning. I am so upset. I have wasted 6 weeks of treatment, and spent $700. She gave me the wrong syringes for my newly diagnosed diabetic dog.She gave me U100 instead of U40. The dosing was so far off due to this mistake that she could have died. U-40 versus U-100 Vetsulin is presented in a glass vial or cartridge at a concentration of 40 IU per mL of solution. To avoid dosing errors when administering Vetsulin to dogs, it is important to use a U-40 syringe or VetPen. USE OF A SYRINGE OTHER THAN A U-40 SYRINGE OR USE OF A 100 IU/mL CARTRIDGE WITH VETPEN WILL RESULT IN INCORRECT DOSING. VetPen was specifically designed for use with the Vetsulin cartridge concentration, formulation, and volume. Some dog owners may attempt to replenish their syringe inventories and/or insulin supply from their local human pharmacies. Pharmacies carry U-100 (100 IU/mL) 1 mL and 50 IU/mL 0.5 mL syringes only. They do not stock 40 IU/mL 1 mL syringes, nor do they stock Vetsulin. Using a U-100 syringe or human insulin pen with Vetsulin would result in a dog receiving two and a half times less insulin than required. Human insulin is formulated at a concentration of 100 IU/mL. If a client uses a U-40 syringe or VetPen with a 100 IU insulin preparation, they would be injecting two and a half times the amount of insulin necessary, which could result in fatal hypoglycemia. Most pharmacists are not aware of Vetsulin, VetPen, or the U-40 syringes. As noted above, substituting a 100 IU/mL insulin product and/or a 100 IU/mL syringe could result in unsuccessful regulation, hypoglycemia, and even death. As this potential situation can be fatal, it is strongly advised to educate clients to purchase both Vetsulin and the U-40 syringes from your veterinary clinic. read more

Literally had the worst experience we've ever had at vet here today. Our dog has had vaccine reactions and we don't feel comfortable giving him vaccinations anymore. We were having a difficult time finding a vet that doesn't require these toxic shots until I spoke with Sheryl to make the appt. I was told on the phone that since he has had reactions, he would not be required to have these, only the mandatory by law rabies vaccination, which I was prepared for. We drove 30 minutes to this office for this reason. I was also told that the most she's ever seen for a dental (worst case scenario) was $600.00. I was also quoted $39 for a visit, $75 for bloodwork and $19 for a rabies shot. I understand that dentals are hard to quote because of unforseen extractions etc, but i would assume the other quotes should be accurate across the board. We got to the office and were seen 20 minutes after being put in a room. We explained to the unprofessional vet tech after seeing her quote that we had no intentions of doing vaccinations, then the eye rolling started. The quote was $50 more than I was quoted on the phone. I immediately felt something was wrong. They wanted to take him back to do the $105 bloodwork for the dental before we were even able to see the vet for a dental quote. We were finally able to see the vet and she told us they wouldn't do the dental until we spent $200 on vaccinations we didn't want to do. Then charged us $45 instead of the quoted $39 for the visit because we didn't do vaccinations, a complete waste of money. Basically, this office/owner only cares about money. They claim these mandatory vaccinations are for the protection of your dog and the other dogs there, but said if we can provide a written letter from the vet stating he had reactions they would let it go. We never returned to the vet that caused the reactions so we don't have record of that, but shouldn't be forced to give these toxic shots. How is a written statement from a vet going to"protect the dogs and your dog" anyway??? Contradiction after contradiction. Oh btw, they quoted us $1200 for a dental! The highest I've EVER been given. Don't make the same mistake we did. Don't give these money hungry people your hard earned money. read more

Village Veterinary Center - just the vaccine quote - Pet Sitting Near Me - Cross Roads, Texas

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We took our dog, Bella, to Dr Shores for a second opinion and surgery consultation for a mass on her spleen in early April. So happy we did! Dr Shores took her back for surgery immediately at 4pm on a Wednesday. She removed a huge mass that had already taken over the spleen and ruptured. We picked her up around 8pm. Dr Shores and her staff were so helpful getting her to the car. Bella spent the night at the Denton ER for monitoring. She is doing great and the mass was benign! Thank you Dr. Shores and staff! We found our new family vet! read more

Village Veterinary Center - Day after surgery - Pet Sitting Near Me - Cross Roads, Texas

The staff is friendly and the vet techs care about my dog. Dr. Whittier usually sees my Westie and is very thorough. I think the prices here are pretty high, but like many things, you get what you pay for. It's a good option for kennelling as well. read more

Please Read: I have tried my best to give Village Veterinary Center an honest shot and HOPED it would work out since it was so close to my home. However, I have had two interactions now that are simply unacceptable that influence by review of "Poor." The first time I took my dog in, we went over the possible treatments she might need (all routine). One of those treatments was a Heartworm Test. After discussing it with the Tech, my wife and I opted to do the other vaccinations but to schedule a different appointment for the Heartworm Test. We live close and knew we'd be back. The Tech agreed and we signed off on the other treatments. Upon leaving, we received a call saying that they forgot to charge us for the Heartwork Test. When I told them we declined this, the man on the phone was very confused and told me that they had done the blood withdrawal anyway. He then asked me if I wanted the test to be done. I explained to him that we declined it and he still remained confused. I also told him that the Tech had given us two options for the test, one of which would be more expensive but would do a full lab work up. I asked him if he knew which one they had taken for. He told me they did not take enough for the full lab work up (which was unfortunate because if I HAD done the Heartworm Test, I would have paid the extra to do the full work-up). After he put me on hold, he came back to say, "I figured out what the problem was. My tech told me that you declined the test." This was extremely frustrating because I had JUST told him that I had declined the test. He then said "Wait, hold on a minute" and told me he found out they did draw enough for the full blood work-up. He said his tech was "looking in the wrong chart and was thinking about another room." This utter miscommunication/confusion and lack of real concern is exactly what I do not want out of a Vet experience. If the tech was looking at the wrong chart for this, what other treatments could they have given my dog by "accident." ----- In the second visit, we boarded my dog for the day/night. When I called, I told them I'd be coming in to pick her up in the morning and that we would he feed her. As such, we only left one meal for her (for the evening she'd spend there). When we picked her up, the tech said, "She did great, she ate this morning, she ate most of it." I told her that we didn't leave food for her...She looked extremely confused and commented that they must have just given her the kennel food because when no food is left they just do that. She told me next time that I should let them know I would be picking her up. Almost simultaneously, both myself and the receptionist both told her that we DID make a note. The tech seemed more confused and apologized. I realize Village Vet is new, and I hope the best for them - but this sort of customer service and disorganization is NOT acceptable in Veterinary Care. I cannot recommend anyone visit this establishment. read more

We've lived all over the country, from Alaska, California, Midwest and now Texas. We've always had dogs and have a lot of experience taking care of them. We have two dogs, an older 13 yr old and a 5month old. We recently moved here from the Cincinnati area. After a terrible experience with one vet in this area, we chose Village and went in with their records for a consult. Being very satisfied with the time the vet took with us to go over their records, discuss our dogs and their needs, and the fact that the place is very clean and they took us right in to a room when we got there, at this point they get five stars from us, and I never fill out these comments. read more

I brought the whole crew in! My, mostly, blind cat and 3 dogs got their vaccines and checkups. BIG shoutout to Dr. Shores and her tech! I can imagine that cats aren't the easiest animals to give shots, let alone a blind one. And one of my pups had a severe skin allergy that they got cleared up quicker than any of the home remedies I tried. They truly had my kiddos best interest in mind. Huge thanks! read more

These people really care about your animal family. Very satisfied with the services they provided. Thanks!

We just took our dog here for the first time and are new to the area. We brought him in because of some really bad allergic reactions he was having. The Vet, Dr. Lauren Shores, was great and answered all of our questions and eased our concerns. The staff was also amazing and friendly. We're so glad we found the perfect place to take our fur baby! read more

I have taken all my fur babies here since they opened. Usually get in fast and been seen on short notice often. My older dog has had cancer treatment/surgery and surgery for a torn acl here. They have haven't good care of him on both occasions. Love that they call for a follow up after the surgeries and are quick to answer email questions. read more

Don't waste your time or your money, people here make you feel unwelcome. No ones happy to ever go to the vet but as soon as you walk in the lady at the front acts like she hates you just as much as she hates your pet. We had to do eye surgery for my pup and he was left with an ulcer on his eye and the surgery itself was unsuccessful. Not to mention they mistreated him, and when we went in for a follow up appointment he cowered when the vet tried to touch him and peed on himself. And at the follow up appointment they charged us 200$ for a checkup and a little bottle of eye drops, (for the surgery that they screwed up on)......... Oh and don't ask about the cat roaming around in the front room, the lady will just give you attitude and make you feel like an idiot. read more

Friendly staff, clean facility, super happy with them! We will definitely continue taking our pupperonis there.

I love the way the groomer does my Yorkie's coat, exactly as I asked! Plus, my usually shaking dog was relaxed and happy when I picked her up. Glad to have found a vet and groomer that truly cares about the pets. read more