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    Crazy Critter Cleaners

    5.0 (3 reviews)
    Closed 10:00 am - 7:00 pm

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    Bow Tie Mobile Pet Grooming

    Bow Tie Mobile Pet Grooming

    3.9
    (11 reviews)

    I am absolutely devastated by what happened to my dog under Helen's care. I trusted her to groom my…read morebeloved Bernese Mountain Dog, but instead, he was left injured and sick. She used harsh chemicals on him and left them on too long, which burned and irritated his skin. On top of that, she aggressively scratched him with deshedding tools, leaving him raw and in pain. Within 24 hours, my sweet happy and energetic dog became lethargic and very unwell, barely able to move and not eating or drinking. We had to rush him to the emergency vet, where we were told that his rash and sickness were caused by contaminated grooming tools and/or the harsh deshedding products that were left on him. I asked all the questions and double checked that there was nothing else that could have caused this and he doubled down on the groomer causing this harm. Hearing this from a medical professional broke my heart -- my dog suffered because of carelessness and disregard. No pet owner and more importantly no pet should ever have to go through what we did. I entrusted Helen with the health and safety of my dog, and instead, he was harmed and traumatized. Please think twice before allowing Helen to touch your dog. Our pets deserve gentle, safe, and compassionate care -- not to be put at risk. Photo is of Apollo prior to groom and then another two photos after she groomed him and he had to have portions of his coat SHAVED off because of the burns and scratch's on his skin

    This service was last July, 2024. The service was extremely pricy and not very good. My usual…read moregroomer was on maternity leave so I needed a new groomer for a little while and tried out Bow Tie after seeing the reviews. Helen was sweet and Jelly was not injured during the groom. However, Helen shaved my dog Jelly all the way down due to being "too matted". Jelly had been to many other groomers before in the same state (sometimes scruffier/even more "matted") and was always able to be brushed out and given a normal cut. (I have included before and after pictures of jelly -- you will see he was NOT "matted" beyond help.) All other groomers I've had take the time to de-tangle. It felt lazy that Helen decided to not take the time to brush jelly out and instead told me she "had no choice" but to shave him completely, changing the shape of his face and tail. If I had known she would've done this, I would've taken jelly to another groomer. It took months to get him back to normal. I showed pictures that I wanted jelly to look like and it was not at all. At the end, it ended up costing over $300, and she asked me to please leave a tip too. (My usual groomer is $100, and does a MUCH better job than Bow Tie.) I understand it is difficult to run a small business but I was upset with the service. I would only recommend this service to someone who just needs their dog to be trimmed, and might not be particular about how their dog looks after. Edited to add: the reason why I'm leaving a review months later is because I was showing pictures of Helen's handiwork to my regular professional dog groomer recently, and told her about Helen's reasoning behind why she "had to" shave jelly down (Helen is the only groomer to complain about this in the four years I've had jelly & his care is largely the same) and my professional dog groomer told that it was ridiculous that jelly was shaved down for what was clearly minimal matts, and that it was clear that Jelly was not brushed down properly by Bow Tie (maltipoos require wet brushing, not the dry brushing that Bow Tie attempted, because they have curly hair and not fur).

    Salty Dawg Pet Salon and Bakery - Teel Crossing Frisco

    Salty Dawg Pet Salon and Bakery - Teel Crossing Frisco

    3.6
    (14 reviews)

    We have been taking our 3 dogs (2 doodles, 1 yorkie) to Salty Dawg since they opened on Main. Our…read morepups love going and come back looking great. Appointments are easy to get and the grooming process usually doesn't take too long. Like that they send pics of the dogs getting groomed too.

    The people that serviced my dogs were very nice. The guy that did my boy dog just loved and doted…read moreon him. But that's where it ended. After what I saw through the window I will not be back. There was a groomer, a young lady in her early 20's that you could see through the window grooming one of the dogs. She was being very forceful & aggressive with the poor scared labradoodle. The gentleman waiting with us thought it was his dog and got very upset. He said he had, had enough and demanded that they stop & bring him his dog because he did not like the way she was handling his dog. Come to find out it was not his dog. I'm pretty sure he won't be back again even though it wasn't his dog. I decided that I wouldn't be bringing my dogs back after that either. I didn't want that lady groomer to ever touch my dogs like that. She really needs to find another profession because that type of aggression with an animal is unacceptable. I personally would've taken her outside and treated her like she treated that poor dog, if it was my dog she was mistreating. Most of the people working there looked to be teenagers. Maybe the inexperience in handling dogs is the issue but that is something the owners need to step up and take care of before I'll ever return here. Please be sure to watch the groomers through the window before you leave your dogs. I would hate for this lady to be grooming your dog as she has no business touching anyone's dog. FYI the other women grooming through the window appeared to be as gentle as a lamb. Salty dawg you might want to install cameras in your establishment to keep an eye on your groomers & so the customers can see what's going as well. Pet parents beware.

    Atlas Pet Vets

    Atlas Pet Vets

    4.7
    (26 reviews)

    I brought my 13‑year‑old dog in for an exam. He has a heart murmur and early kidney disease, but he…read moreis stable on medication, eating well, and doing well for his age. I chose this clinic because it advertises a family‑owned, fear-free experience, exactly what I wanted for a senior dog. Unfortunately, our visit was the opposite of fear-free. The vet came into the room without having fully reviewed his cardiology report or medical records. Within minutes, she told me (very bluntly and without context) that his heart was failing and he might have "around 18 months." This was based solely on a single in‑office exam of a nervous, shaking senior dog. It was extremely distressing, especially because she delivered it in a matter‑of‑fact tone with no empathy or reassurance. The appointment also felt rushed. Her vet tech had mentioned she was leaving for vacation the next day and we were her last appointment of the day and the entire interaction reflected that urgency. Despite how visibly upset I was, the vet continued with worst‑case scenarios, including telling me that at some point I would have to choose between protecting his heart or his kidneys. She then told me she couldn't help us any further and referred us to MedVet in Dallas, framing it as if he needed specialist, end‑of‑life management. Hearing that, without a full review of his records and without any compassion, was devastating and completely unnecessary. After the appointment, I confirmed with his cardiologist and primary vet that her assessment did not match his actual condition or prognosis. The emotional impact of that visit was significant and avoidable with proper preparation and communication. I'm giving 2 stars only because the front desk staff was kind and the office is clean and modern. But based on our experience, I cannot recommend this clinic for senior pets or for anyone seeking a thoughtful, fear-free approach.

    We recently checked out Atlas Pet Vets and they are great. Easy to make appointment, front desk…read morestaff is welcoming, vet tech was wonderful and the vet we saw was amazing as well. If you are looking for a great vet office, check them out.

    Crazy Critter Cleaners - petservices - Updated July 2026

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