When you first walk into the restaurant, everyone is very friendly and welcoming. Came here for dinner on a weekend and had an okay experience. Unfortunately when we got there, they forgot to give us extra utensils for my friend and I . I ordered a New York strip with vegetables and chili. When the chili came out, it was super cold. I had to ask them if they could replace it. And I cannot believe that they brought out the same chili bowl and they just heated it up. I would not recommend that for any restaurant ever. I will show you in the pictures... They forgot my friend's vegetables and we have to ask for them. Texas roadhouse, you had an off night. I don't know if I want to come back. Has anyone else had a better experience? Overall the ambiance is very party-ish drinking. Not sure if I'll be back... read more

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Our hostess led us 4 adults to a small table - we asked for a larger booth in a not full dinig room. The 'server' for that table was off. Shirlee arrived to be our server. She moved us and was great. My wife ordered filet medallions - a higher price item. She got basic sirloin cut in 3 pieces; the same steak I ordered. Prices for food and drink were reasonable. Floor was oddly sticky. read more

Went here for my husband's Birthday meal. I got the prime rib, green beans and a sweet potato. Husband got Mac and cheese, baked potato, and ribs. We got mozzarella twists for our app. My food and our appetizers were great, as were our server. The beer was cold , as were my husband's ribs! We told our server, she took the ribs back, and they came back, cold again. He just said to bring us to go boxes. read more

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Reviewing a chain is always an interesting conundrum for me. On one hand, it's certainly not fine dining or unique, so are you really helping someone "discover" anything with a review? On the other, you can still get a good meal and good service and it's nice to call that out, so that's what this review will be. This location is fairly new and nearby to a hotel I stay at for work when traveling into Central PA. I recently dropped in for a post-work meal and was seated very quickly. It was fairly busy for a Monday night, but we got service right away after getting to our table. Our server was phenomenal, and the manager of this franchise was excellent as well, stopping by to check on things after welcoming us when we arrived. I got an 8 oz filet, cooked to a perfect pink medium temp as ordered. My side salad was nothing to write home about, and my mashed potatoes were good. The star of the plate, the steak, delivered. We tried the fried pickles which were lighly battered, not greasy, and came with a couple good dipping sauce options. I'm sure there have been volumes written about their cinnamon butter rolls, so I won't bother adding to that. They are tasty and they are way too easy to overindulge in...beware! The reason this location is getting a 5 Star Review is the PEOPLE. Their staff was very welcoming, smiling, and no less than 5-6 of their servers, bussers, and greeters thanked us for coming in. It felt genuine and that was a sign of a well-run team. Kudos to the local Roadhouse manager and franchisee. Looking forward to my next stop here. read more

Service was exceptional! Food was 50/50 Knives our a bit dull I got Prime Rib it came out looking medium rare without the moisture(dryer than my beer on a Friday night) you had to trim off all the gristle which left you a medium to small looking fillet. Wife got bbq chicken & sirloin: Her chicken was definitely smothered in bbq so much-she felt like she was really only eating bbq sauce. Blooming onion was 20/80 It was over battered and uncooked Our waiter Sham was on point though and made the best of things! I get not every restaurant is perfect! But, you have your name plastered on the front door as if it's good luck. The owner himself was cool as hell! Side note: If your ever in Joliet Illinois try there Texas Roadhouse (I worked out there for 2 months and had prime rib every other night) that was the best Prime I ever had read more

Texas Roadhouse - Barbeque Near Me - Ephrata, Pennsylvania

Food and service were great; floor was filthy with food? told the manager and she said floor was hard to clean?? so I guess hey don't clean much? also, she said they didn't have a vacuum? Really! read more

Miles was our server and did a great job. Our drinks were always replenished quickly and he knew the drink and food menu inside and out. We always enjoy the warm rolls and our food came out exactly as we ordered it. We had a few steaks that were perfectly cooked. The Ephrata location also serves peanuts which I don't think happens at any of the other local restaurants in Lancaster or Wyomissing. read more

Texas Roadhouse - Blooming' onion - Barbeque Near Me - Ephrata, Pennsylvania

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The food: - appetizer was cold instead of hot, wasn't cooked thoroughly enough - steak was not cooked to proper temperature - bbq chicken was so smothered in bbq sauce that it was like I was eating a whole bottle of sauce instead of chicken Server was attentive (was a plus) as for other staff where we were seated we felt "stood upon" As they were all huddled in a pile beside us (just standing there, til they were needed) read more

Steak had a sooty look and taste. I used to go to Texas Roadhouse in Florida and loved it. This was a disappointing experience. The service was outstanding i must say. read more

I stopped for dinner and sat at the bar. My service was good and the food was good. My issue arose several weeks later. I'm on the road all the time, living in hotels. It's actually unusual for me to eat in restaurants because I buy food from the grocery store. I used my credit card for gas, hotels and a few other places where I can use the tap feature. In the Texas Roadhouse, I handed over my credit card to pay the bill. A few weeks later someone tried buying stuff online with my credit card. I found it suspicious that shortly after handing my card over to the server, it was compromised. It was a $40 item. A professional scammer would have gone much bigger. I'll probably never set foot in Texas Roadhouse again. read more

A Valentine's Day Massacre (of my Digestive System) I went in expecting lunch; I left with a biological hazard. My wife and I chose Texas Roadhouse for a quick lunch this Valentine's Day. The restaurant was fine and the server was attentive--right up until the point where the kitchen decided to wage war on my internal organs. The culprit? The Chicken Critter Salad. It looked innocent enough, but about four hours after the final bite, the "romance" ended abruptly. I spent the remainder of the most romantic night of the year in a cold sweat on the bathroom floor, oscillating between violent vomiting and a level of diarrhea that I'm fairly certain violated several Geneva Convention protocols. The Managerial Irony What makes this even more infuriating is my previous knowledge of the General Manager. A few months ago, he smugly turned down my daughter's application for a summer position, claiming the restaurant was "far too efficient and maintained far too high standards" to train summer help. Newsflash: If your "efficient" team can't manage to wash a piece of lettuce or keep bacteria out of the dressing, you aren't exhibiting "high standards"--you're a health code violation in a suit. Maybe if you'd hired some help, someone would have had the time to actually wash the lettuce. The Aftermath: * The Food: Clearly, the greens weren't washed. I paid for a salad and got a side of salmonella. * The Vibe: Less "Burning Love," more "Burning Gastrointestinal Tract." * The Cost: We paid $60 for a meal that I saw twice--once on the plate and once again later. Final Verdict: If you're looking to lose five pounds of water weight in a single night while being looked down upon by an arrogant general manager, this is the spot for you. Otherwise, stay far away. My Valentine's Day gift this year wasn't jewelry; it was a profound fear of raw vegetables and a newfound appreciation for Pedialyte. read more

I went here with my GF for some quick grub. Finding a restaurant that still has motzie is very, very rare. They love birthdays there and the manager always does a swing by to make sure that everything was exactly how it was supposed to be. And it was! read more

This place is a nightmare. You can't hear yourself speaking. The drinks are terrible. They don't have vinaigrette dressing and they think Italian dressing is close to it yikes. No sweet potato fries and no malt vinegar for fish. This place was horrible. I will never ever go there again! read more

Service was slow and the food was even slower. I ordered the salmon and it was overcooked and dry. The manager stopped by to ask about my meal and I told her the salmon was dry. She offered more butter sauce! Really?? How about offering to make it fresh? It obviously sat under a heat lamp while the inattentive server was off doing whatever. Spend your money elsewhere read more

We reserved a spot ahead of time, let them know we were there to ensure that it went through. Then we got a text saying to gather the party quickly and come inside. We did. We were told to stand somewhere else and wait. We said that my grandma can't stand for long periods of time, was there somewhere we could sit? We were pointed back to the spot we had been sitting. Why the hell would you call us in just to tell us now you wait here instead. Just say come inside if you haven't already, otherwise here is your updated time. That was ridiculous and an obvious safety hazard. read more

We arrived and signed in to the wait list. About 5 minutes later we were seated. Or server was friendly and helpful. We placed our order for an appetizer. The server then returned with our drinks and took our main course order. Everything was perfectly cooked and warm. We were well pleased and enjoyed the atmosphere as well. We will definitely be going back!! read more

Last three times I was here I had the ribeye. Bad choice, tough and poor quality. Do you get your meat from another source. Not the same. Love the Roadhouse. Next time I'll get the ribs or chops. read more

This place is a joke, the manager has the worst customer service I have ever experienced, Texas Roadhouse has always been below average but this location needs help read more

The same restaurant in Reading is excellent so this was a big disappointment. We called ahead for a part of 7, then were told we would have to wait 2 more hours because of making it 8. It's a madhouse on arrival. People packing the lobby, outside and waiting area. Ended up waiting almost another hour and when we were finally seated it could have easily accommodated 8. The food was uniformly horrible. No one liked it. Someone at a nearby table was Rebel-yelling every 5 minutes. Only thing worse than the food was the drinks. I challenge the Liquor Control Board to find any in there. Waitresses were obviously overloaded. Not their fault but service was poor because of it. read more

Went recently----we were greeted by our waitress with a nice smile and positive attitude...... so I asked her a question... (wanted the Prime Rib but like it only if rare)...... Is the Prime Rib rare.... her response was "Yes you can get it rare".... I said... "ok... I can get it rare but is it rare".. (well went down hill from there.... she said..... "let me check... after all don't know much about the prime rib and besides I do not like it"... hmmmmm oh really .... so she comes back and her response was .. "my manager said it looks rare".... LOOKS RARE????? I want to knowIS IT RARE.... so after her respnse and comments .. I ordered the Rib EYE RARE... and enjoyed it .... sorry that she does not like Prime Rib... and does not know anything about it....... oh well... read more

Update: when I submitted a complaint to Texas Road House, they issued me a coupon for the full amount of my meal. So, we gave them a second chance. The meals we ordered were FANTASTIC. Everything was cooked perfectly and all was "hot" not luke warm. The service was top notch. I guess everyone can have a bad day. We will return for more GREAT service and food. read more

Texas Roadhouse The food is pretty good and hot! But I've been there twice at this location and they messed up my order both times I ordered steak tid bits and little onions and no gravy.i received gravy and a whole lot of onions.We had to ask for rolls,The manager came bye and seemed like I was bothering her She had mashed potatoes on the plate And she couldn't understand why I didn't want them.I just ate a baked potatoe..It just made the whole experience less than.The salad was good and the rolls were also good.She never said sorry or anything she could do? read more

Shannon did such an amazing job! She was so kind, great service and even offered bread and drinks to go which is something i've never gotten offered. If you're going to Texas Roadhouse in Ephrata, I recommend Shannon!! read more

Any business that would comp a dogs last dinner and put such compassion and care shows that the people who manage and work there care.

It was freezing out i had a pick up order. Three people saw me, were looking straight at me, but continued to have me wait in the freezing cold for almost 15 minutes when i was the only pick up... read more