Service was adequate but food was terrible. Had coupon for free appetizer which they wouldn't honor. Salad order was not correct. One of our entrees was not right. And some of the food did not taste good. Had gone there many times before but will not be back. read more

Hit the early before 5 special and ordered the single pork chop with sweet potato and green beans. Great meal for $9.99. Everyone working were following the Covid guidelines as well as the customers. Food was prepared as expected and the frosted beer mugs kept the draft beer cold. Our server was very pleasant and we felt comfortable. read more

This location does an excellent job and the only challenge is that this is such a popular place that the wait times can be long. If you have the app you can add yourself to the waitlist from your phone before you arrive and this will help cut down on your wait. I gave this location a 5 star review not because it is the best meal you will ever eat but because it is an incredible value, the wait staff generally works hard, friendly and efficient. read more

Ordered 2 dozen rolls to go. Some were undercooked and more than half were burnt and not appetizing at all. read more

Texas Roadhouse - Rolls - Steakhouses Near Me - Newark, Ohio

Out of crackers, out of croutons, ice in salad, rolls about 1 inch in diameter. pretty much a very disappointing visit

Service was good my loved her steak but I was disappointed. I really missed the filet portion

Great food but not worthy of the 1 hr & 30 minute wait. We started @ 6:04 pm called a head line was told to be at restaurant at 6:50pm. Got here @ 6:45pm was handed a JTechz and another 30 minutes? Wow! Enjoyed City Barbecue across the street while waiting for JTechz to alert us:) City Barbecue 5 Texas Roadhouse 2 communication issues, if you are this busy then add on to your building you losing business. read more

Texas Roadhouse - Steakhouses Near Me - Newark, Ohio

Great service, great food and clean restaurant. They have really stepped up their game the last few years!

This is a frequent stop for my wife and myself. Always great service. Wait time that you get is usually not as long as you really will wait. Only two small complaints. One, every once in awhile our steaks will not be cooked the way we like them. I will say, though, they are always eager to fix this if it is a problem! Two, they run out of Prime Rib pretty quickly. Get there early! All in all, highly recommend. read more

This is the worst experience I've had in years. My husband's filet was full of gristle. I don't eat meat but my broccoli & carrots were raw & I couldn't bite into them. Idk if we were charged right because we didn't get a receipt to view but she handed me a screen with a total of $64 or more. Idk what the tip was I left because I didn't know what I was doing. I will NEVER be back. read more

This is always my dad's go to dinner meeting spot between Zanesville and Columbus. Pretty great food, great service, and if you arrive early enough not a bad wait. There were people actually lined up outside for their 4p opening time and I could understand why becayse the place filled up extremely quick! I had a very tender, well flavored 8pz sirloin with a perfectly prepared baked potato. I could have done with less dressing on my drenched cedar salad but all in all a yummy meal. read more

Well I came back agian this year and the steak was tough, chili had little to no flavor and many of the dishes were messed up. And once agian a waitress dropped a plate of food. I Guarantee next year if I comeback there will be another dropped plate so cant wait. read more

Great food. Great service. Short wait time. This restaurant is busy all the time, but they know how to run it well. We enjoy eating a Texas Roadhouse with our family. read more

This was by far the worst meal I have had in a long time. We had a problem with the meal prior to this and got a voucher. I couldn't imagine it being any worse and we ordered again, wanting to give it another try. This time around, was even worse. My wife's 8 oz. strip steak was once again, mostly gristle. Unbelievable. The mashed potatoes had some black potato spuds in them. The steamed broccoli was not fresh, was cold and mushy and overcooked. Her whole meal was mostly inedible. If it weren't for the rolls, she would've gone hungry. The blooming onion appetizer was cold and had no taste. We ate maybe 1/8 of it before throwing it out. My hamburger was cold and the bun tasted stale. The cooks gave a new meaning to well done on the meat. If you're thinking, "I can't believe this" then you can only imagine how we felt. Sometimes you may experience a bad meal, but ALL of them? Rare. I hate this too bc the wife loves a good steak, but TR is just not producing them anymore.... read more

Stopped by about5:00. Restaurant was very busy. Service was speedy and good. Brandy was my server and was very attentive. Had the 6oz sirloin, baked potato and salad. Steak and salad were excellent. read more

I cannot say enough about this place. I was on a super bad date, texted one of my friends who works here and almost immediately a manager came out very swiftly asking about my "application". I was taken to the back in a secure location, and the employees took care of it while my friend helped me discuss what to do. Absolutely amazing. I'd give them 6 stars if I could. read more

This location has gone from one of my favorites to a place where I have to worry if I'm going to have my wallet or phone when I leave. My daughter had her cell phone stolen while working here and I know other employees have had items and money come up missing recently. I doubt I will be returning for awhile so that my family doesn't have anything else stolen from them. The managers really need to get ahold of the theft problem and until they do I won't be returning. My daughters phone kept pinging on findmyiphone after it was taken for 5 hours and then started showing up around Newark. Obviously it was an employee and not a customer. I'll be warning anyone and everyone to avoid this location unless they are very diligent with their belongings. read more

Very disappointed!!! Came here to celebrate my birthday as we come here often to celebrate major life events. This visit we called ahead &&& still waited over a hour & half! The place is way to crowed & too loud. Unable to have a conversation with my family and friends. Even the waitress couldn't hear us to order. The waitress that night was rude, short & did not serve our table as often as she should've. The steak was over cooked & fries were cold. The best part of the meal was the coke. We will not be going back anytime soon. read more

such good food roll are great staff are always friendly great Quality and a great family restaurant But they sometimes mess up orders. we love this restaurant read more

Of course the best steak in town! Great food & always friendly service. Love they have the Wild West Wednesday. Service is always prompt and salads are always made well, not skimpy. A lot of young clueless employees standing around sometimes, but never had bad service. read more

I try to come here a couple times a month. It is one of the more popular restaurants in Newark, so there's usually a wait, especially on the weekends. Definitely recommend calling ahead. I'm not sure what is going on here lately though. While the rolls are to die for (as always!) the rest has been pretty...meh. Steak either overcooked or undercooked. Fries have been cold more often than not. The mixed veggies are very crunchy, not soft and steamed. The wait for food to get to the table seems to be taking longer and longer each time. As usual, though, the service is far above average most of the other places around. I would caution anyone looking to drink alcoholic beverages there: They are clearly NOT a bar. The beer is fine, but if you order anything other than the house margarita the quality is pretty bad. Especially the Long Island Iced Tea - whether the house special or the top shelf. Seriously, the LIT is the MOST common drink to make, but they just can't seem to get it right. Way too much sour, way too much Coke. It just takes nasty. It seems to be limited so far to one bartender in particular - a blonde girl, I think her name is Haley. She can't make a drink to save her life so I hope she's not behind the bar full-time. Overall, a great place to get a steak dinner without a giant price tag, but they definitely need to step up their cooking to order & bartending game. read more

Great steakhouse. Never had any issues with any meal I have had. The ribeye is always cooked to my liking & the mushrooms n onions give it just the right flavor. I never even use any steak sauce. My all time favorite menu item is the salmon. It is seriously to die for! By far better than any seafood spot I've been to. I recommend it to others all the time. Salads are always fresh & love that they add chopped eggs. Of course the rolls are always a bonus! read more

Food was good. Price was high for me. Plenty of food. Great service, basically every employee serves everyone as a team. Very happy with my experience. read more

Solid meal. The place was packed on Thursday night. They have ribs steaks, etc. but we wanted Chicken Fried Steak and it was awesome. We usually do not get to go to these types of restaurants (son with a peanut allergy) but we enjoyed it. The service was great: not too much attention but she didn't forget about us either. I recommend the food and this location. read more

Being raised in Newark, I came to this place often! Still do sometimes when I'm in town with my family. I really have no complaints as far as the service or the food quality. I'm giving 5 stars because for a Texas Roadhouse, it's the best I've yet to see. The ribs are incredibly good! I had the salmon once and it was "okay." Kind've small for the price you're paying so I'll opt in for steak or ribs instead. They recently built on to the indoor waiting room at this location, which was much needed....as it seems ALL of Newark tries to cram inside this place all at once sometimes. Good location, right off Rt. 16. Plan to come here many more times! read more

My family and I decided to go to Texas Roadhouse in Newark, ohio for a nice dinner out. we were fine with waiting the 40 minutes for a table since we didn't make a reservation. once seated our waitress took out drink order rather quickly. the waitress brought our drinks and some rolls while we looked over the menu. The rolls had no butter and we were not given utensils so we asked for both. The waitress came back to get our order and forgot the butter and utensils. She took our orders then promised to bring utensils and butter for our now cold rolls. After 45 minutes she brought our food.. No butter and no utensils. we again asked for silverware. she came back and said they were out because there were none clean but would bring them when available. 25 minutes later (Steaks now cold) we asked another waitress for utensils. she brought 3 sets for the 5 of us and said that's all they had clean. when our waitress came back (no butter or utensil) I told her my prime rib was red and bloody and it was supposed to be medium. she argued with me and sent her manager over. The manager told me I was wrong and that medium prim rib should be red and bloody but that if I insisted she would put it on the grill. I told her it had been sitting cold for almost 40 minutes and wanted a fresh warm piece of prime rib to which she told me they were all out while she laughed in a high pitch voice as if it was funny. I was so annoyed I asked for another manager to which she told me she was THE manager on duty. I ended up with a cold rubbery piece of prime rib, cold sides and a table full of unhappy guests!!! Terrible manager, terrible service and terrible food. I will never eat there again! read more

We always do call ahead seating. Tonight was no different, so our actual wait was non existent. Once we were seated, the young lady came and took our drink order. It came back quickly and considering we had a couple drinks from the bar, I was impressed. We placed our order and all 3 of us ordered a salad to go with our meal. It took a LONG time to get them. As soon as I'd poured my dressing on it, the food came. I mean LITERALLY had not taken a bite of it. When they sat the food down, I just handed the salad back. I wanted to eat my food while it was still hot. Not a huge deal even though I love their salad. My wife cut her steak and it was almost raw. (It was ordered medium) We sent it back. Over 20 minutes later it finally came back. All they did was sear it. The top of the steak was almost burnt while the inside was still raw. The manger took the steak off the bill. I don't want a free meal, I just want food that's edible and I have ZERO issues paying. This is the 3rd time in a row that we've had either bad food, bad service or both. (honestly) we will be looking for a different restaurant. This is ridiculous. The ONLY reason it got a 1star, is because it's not possible to rate lower. read more

We got in this past Valentines weekend easily by using the restaurant app and put our name in before we arrived. Very friendly staff. Unbelievable how busy this place is all the time! I guess it must be the price point. I cannot make a steak dinner for the cost of one here! But for the real steak critics, you get what you pay for... a value meal is fair. Watch out for the mixed drinks, they are either watered down or not a full pour. For a hungry person, it works. I would not wait for long to sit down here. read more

I am only able to leave a review in regards to lunch experiences. We are eating here between six and eight times and nearly every time we have eaten there my steaks have been cooked incorrectly. Luckily, after the third or fourth time I've learned that if I want my steak cooked medium rare, I order it rare and it comes out perfectly. This is also been true when I have ordered hamburgers, which are also very good. Order it rare, get it medium rare. Stay away from the fries. They are always very dry and like eating a silicone packet. Also, the lunch chicken seems to be very dry and overcooked, like they use the previous nights chicken and it's been reheated. I also ordered the ribs once and they had been reheated/overcooked as well. The bread is always amazing, their side salads and veggies are always very good as well. We usually get Beau as a waiter and he is the reason we ya ent given up spending lots of money here. He is always great!! read more

Without a doubt, the best Texas Roadhouse I've eaten at!!! Staff is always extremely nice and the food is spot on every time!!

There service has been horrible the past 3 times I've eaten here. To the point where I have nothing to drink the entire time I'm here. Also after eating it last night, I was up all night from food poisoning. I won't be going back for awhile. read more

This is my first and last meal at a Texas Roadhouse. I order a medium well 12 oz prime rib, and the waitress says they are out of 12s and gives me a 16 oz. When I get my meat it is about a medium and I could tell that 65% of it was fat, one part of it had the consistancy and taste of peppered beef jerky and the other part was dry the whole way through. The waitress sees my face of disappointment and offers a replacement meat and brings me a completely well done rib eye. The rib eye is what I call "meaty chewing gum". I was unable to finish either of them so my intent is to feed the prime rib to the dog on the street and donate the rib eye to a homeless person. The bread was alright though and the waitress was well meaning. read more

First time here in awhile, and it really has gone downhill! Dirty floors that had food, dressing containers, used utensils and napkins on them, left even after the worker came by with a broom and swept. We were seated in an area that used to be a porch, and the window frames and mini blinds were filthy with dust and food. The bus staff loudly and forcefully slam the dirty dishes into the containers and do not respect the customers eating around them. Tables are so close together (to accommodate way too many people for such a small place) that you are physically touching people in other tables while eating or walking to/from your designated table. So many employees standing around, yet the customer service was slow. The check-out stations in the middle of the aisles had as many as 5 employees hovered around them at one time, further causing congested aisles. I'm surprised the Health Dept hasn't shut them down! No ketchup in the table container, no silverware, napkins or plates initially provided to eat our appetizers or rolls. Food took a long time for delivery, and it was somewhat cold. In summary... way too crowded and congested, dirty, poor service, too many employees standing around! We will not be back until things change! read more

Chain food, but by no means bad. The service is really poor. Or at least uneven. I can only speak about our own experience. Sat at an almost empty bar for 10 minutes while staff chatted about their plans for the evening without even acknowledging we were sitting there. Finally went to the front desk and asked to see a manager. Probably the first time I have ever done that.... read more

We always go here for a nice steak dinner, usually with family members. We are going again here in about an hour. We have NEVER had a bad meal, or bad service or experience at this location. Yes, sometimes you have to wait... big deal, it is worth it. And, if we were in a hurry, we would have just started earlier... Love it !! read more

This place wants you in and out. They don't care how the cook your food you will get it burnt or raw, If there was any other competition in the area I'm sure they would close down. read more

We eat here once a week for their awesome house salad & their dinner rolls with cinnamon butter!! We love it!

I ate here today and ordered the bbq half chicken w/ ribs. The ribs were good but they served me a chicken breast. When I finally got the correct piece of chicken it didn't have bbq sauce on it and worst of all the meat was raw. read more

I am someone that usually only posts positive reviews, but unfortunately this visit was horrendous. We were a group of 9, and it took 15 minutes to get our drink order. It was dinner, but not a mad rush. My fresh vegetables were hardly cooked. Many people had to ask for things that were forgotten. read more

Ate there tonight and got a good steak that I ordered medium rare and it came out well done. I am sure you are asking why 4 stars? Well not only was our server absolutely top notch and asked if she could replace it, and at first I declined and decided to eat it. But by the time I got halfway through it was getting pretty dry and flavorless. About the time that I was regretting my choice to keep the steak, the manager came up, aware of my problem and offered again to replace it. At this point I was kind of full and said yes but may I have it in a box to go? He not only did that, but re-ordered my entire meals and boxed it up free of charge. I must say, owning up to a mistake and then going above and beyond to make it right really made the meal worth while. Plus I get steak again tomorrow. WOO HOO! Thank you wonderful waitress and manager on duty Sunday 5-29-16 around 5pm. Great job read more