This restaurant started out strong when they opened but seems to have gone steadily downhill since. On our most recent visit the food was cold and so salty that it was almost inedible. Additionally, where the service and attentiveness used to be a strength, we were largely ignored on this visit. We were there later in the evening, and it seemed that the servers just didn't want to be bothered. When I came in I pulled the hostess aside and let her know it was my wife's birthday figuring that they would do something to recognize her. Normally, they bring out a small dessert and say happy birthday. Before we even finished supper they brought the bill and we never saw our waitress again so we just paid our bill and left. Bad food and poor service are a bad combination and I don't think we'll be back any time soon. read more

absolutely horrible service Leeann was our server . She is a stumbling mess with a nasty attitude .The food was worse. the steak was fatty and under weight . The salad was soggy and rotten . Do yourself a favor and stay away from. Went there twice in two months with the same result from the same waitress. Don't waste your money or time. We won't even start with the rude manager on duty talking loudly and rude to the staff . read more

We had a party of 10 with 2 children as well. they stuck us in a booth in the corner where we were very cramped. Our server Lexi was good. One dinner order came out, but nothing else. we asked and Lexi went to check. She brought out the orders that were done. My husband and niece didn't get a plate. We let Lexi know and she went to check. By the time the dishes were delivered everyone was done and were getting ready to leave. His food was perfect. I ordered a medium rare filet. It was so charred on the outside and over cooked, so I didn't eat mine. The next time we have a large party, we will not go there. read more

This Texas Roadhouse does a wonderful job. The food is very good but the service is outstanding. If you go ask for Lizzie or Jillian. They take service to the next level. I actually saw something if don't believe I have ever seen in any restaurant before. A guest at a nearby table had an issue with her arm and when Jillian brought her steak she cut the steak first to ensure it was done to the guests liking and then proceeded to cut the steak into bite sized pieces so the guest could enjoy her meal without struggling to cut her steak. That is above and beyond Kudos to Texas Roadhouse for encouraging this type of service We will be back soon read more

A big shout out for Lizzy! She was friendly, accommodating and patient!! She knows her product and people!! A true gem in this job market. I am tired of poor hospitality and I was pleasantly surprised here!! She seemed to really enjoy being there and that made us want to return and adopt her! She fit right in!! read more

Service was great. Food subpar. New York strip fatty. Bbq chicken barely warm. Grilled shrimp and rice were ridiculously salty.

My daughter and I went to your restaurant, it was actually our 4th time going there. The server that was taking care of us asked what we wanted to drink my daughter asked for a $5 Mango Margarita the server asked for ID, when my daughter gave her ID she asked her for "a real ID" even though it was but because it still had "under 21" she told daughter that she couldn't give her the drink she wanted which was understandable. BUT there was another time that we went to the same restaurant my daughter showed her ID and was given the drink that she wanted. She also kept going to our table which is normal but she continues to go to our table not even half way through our meal she asked if we wanted a to go box the next time she came she gave us the check we felt very uncomfortable like we was being rushed to leave and I don't think it was right. read more

Service was great. The server was kind, patient and friendly. Kept checking on us. Place was clean. The food was great except my steak was medium rare compared to well done. I quit asking for any restaurants to fix it because they slap what I have back on it and burn it every time. So I just eat it. I'm a cook, know what I'm doing and you don't do that with meat that is already cooked some. Either the cooks are too lazy to cook the meat thoroughly or they don't know what they're doing. Speaking in general terms and not just from this place. It's everywhere. I would recommend this place as the rest of the food was fine. read more

First encounter at a Texas Roadhouse, very impressed, attention, speed, explanation of how it goes, offered bread while choosing my own personal steak, given a ticket for that exact ribeye, brought to my seat with my bread and ticket, one of must have been 30 servers came quickly, ordered my drink, has the best butter ever on their bread, fabulous, placed my order how I wanted my ribeye cooked, ordered my 2 sides. My baked potato was perfect, my green beans were the best I've had, my ribeye was perfect and came with the best portabella mushrooms ever. I AM a fan, and will be returning. The service was second to none I'd like to add, and the prices were exactly what I'd expected. Too full for desserts if they had them. The servers were entertaining several times. People were happy! read more

Texas Roadhouse - My ribeye, baked potato and green beans. - Steakhouses Near Me - Oswego, New York

Went there last night & I was not at all impressed. Our waitress was very good, the rest of the staff, not so much. We moved 3 times after we told them we were a party of 5, apparently they don't know where their larger tables are, & that was after they made us wait, it was not busy. I could go on.... read more

Avoid at all costs! My daughter is a student at Oswego University and went the first week they opened with a few other friends. My daughter was the only one who ordered the BBQ ribs and a few hours later got food poisoning. She felt like she was dying. She had to go to the Urgent Care and then to the ER. I was in touch with the Oswego Health Dept. to alert them on this serious matter. We had a stool sample taken and it was the Norovirus food poisoning. We have since received bills from the hospital. Will be pursuing this matter with a lawyer. This is unacceptable. read more

Outstanding service and excellent food with that Texas Roadhouse flavor that they are known for providing with uncanny consistency. We enjoyed a cactus blossom appetizer and a burger, steaks, and shrimp, with steak fries and loaded baked potatoes. Despite our best efforts we still brought plenty home to enjoy later. While there we got to see the staff have some fun with the Footloose song, and we hope to catch Cotton Eye Joe when we return. read more

classic chain restaurant and pretty much the same as all the rest of the texas roadhouses. but i feel like the staff is much younger but still very friendly and nice. they also do the line dancing every so often and thats to fun!! read more

ABOUT TIME. Oswego desperately needed a business as well run, organized, and filled with lovely staff as Texas Roadhouse! This was my first time and I am definitely coming back. Our server was awesome and gave us a sampler of apps ! I wish I got his name but he was so kind and helpful. The food was prepared very quickly the whole building was clean and well kept. And all the staff we encountered were so so sweet. The food was really amazing too I would recommend doing a combo deal which comes with 2 sides! So many left overs and the price is hard to beat. THE BREAD AND CEASAR SALAD TOO ARE DELICIOUS!!!!! will definitely be returning great job texas roadhouse read more

10/10 best food in oswego hands down TOTAL GAME CHANGER. I hope the other restaurants take an example bc the food in this town is lacking! The BBQ rib and steak combo came with 2 sides for 23 bucks, which is a great deal, and my bf got the prime rib. I don't even like pr, but this was smoked with flavor to the core. Best place to eat, no doubt. read more

Very disappointed that in 2024 a Reatarant doesn't know better than to stop using BLEACH in their food as well as STOP using that DISGUSTING bleach to "clean" with It's NOT ok The salad / all your "fresh" food to the "free" bags of peanuts now taste like SHIT As a favor to the owner - I will now send back ALL YOUR NASTY bleached poisonous food It's not edible It's NOT ok It's cancerous It's poisonous It causes lung disease It causes so many NASTY things 100% 100% of the SHIT bleached food you serve hose back effective IMMEDIATELY I NO LONGER CARE ABOUT YOUR BILLS I DONT CARE ABOUT HELPING I DONT CARE ANOUT YPUR "feelings I only care about MY HEALTH OSHA should be flagging your asses For the SHIT STOP USING THE FUKING BLEACH it should NEVERRRRRR be used read more

ordered curbside pick up. they said 5:45. I got a text at 5:35 it was ready. I was already on my way there. pulled in at 5:40, texted them the number of the a lot I was in and within two minutes, she brought our food out. prime rib was amazing! ribs and steak was perfect. deserts were perfect!!! read more

the mushrooms were over salted tasted like I was biting into a spoon of salt.. another time I got hamburger to go and I ordered med rare got well done. read more

The service and food were fantastic! Always fantastic food and service! It's one of your favorite places to get a great meal and cocktails!

I went there 6 times the last 2 were very disappointing I ordered rare prime rib they brought it back two times medium and then I said I wanted a rare steak they sent it out cold they just flashed it. Just to be smart my sons steak was very tough read more

Good food, service and atmosphere. Definitely something Oswego needed. Wait can usually be awhile, so join the online waitlist when you're about to go and it helps read more

What a great steak ! Our waitress was very friendly and knowledgeable and took good care of us. The restaurant is well decorated we sat in the Willy Nelson corner. We will be going back soon. read more