I would highly recommend going to Texas roadhouse. They have such good service and good attitudes. I really like the cinnamon butter especially when it's on bread. I also like the chicken tenders read more

just had dinner tonight and we had a great experience. everything was on time and fresh. bread and butter and entrees were all fantastic. the server Brooklyn was a sweetheart funny and really nice. anybody that reads this if you had a bad experience with a server ask for Brooklyn you will love her. I will be back for more laughs and great food and service. I even got rolls to go. read more

Amazing ribs and the fried pickles are delicious! Our server Angela is always excellent, very friendly and attentive (we try and get her as our server when we go). We LOVE Texas Roadhouse! read more

Wow is all I can use to describe the evening here. We were sat immediately for a table of 3, even though the parking lot and restaurant were loaded. My filet, PERFECT! Everything about our first visit here has me putting this place in my favorites. I can't wait for the return! read more

The customer service at this place is horrible. My wife and I just moved to Phoenix and we are huge fans of Texas Roadhouse, the moment we walked in one of the servers refused to serve us due to it being the end of her shift. That is very unprofessional, most of these people get paid by the hour and you cannot refuse service to someone just because your shift is almost over. I work in fast food and although I am ready to go home an hour before my shift, if a customer walks in a minute before I close the door I have to serve them. If you want control of your own schedule, become your own boss. read more

Food was good but it was the service that made the experience great. Our server Asia was fantastic!

The food here is awesome every time I come here we have a great time And the waitress kimberly Couldn't ask for better waitress

Greeted with hot rolls. Steak and ribs outstanding. Service XLNT

not going to lie, I've been to this location too many times, and overall it averages to a solid 8/10 i'd say. today specifically, we were waited by Deanna and she was absolutely wonderful. she was very nice and friendly, but not in a fake/obnoxious way like some other waiters are. she seemed really authentic and gave good menu suggestions. only reason this is isn't a 5 star review is cause although the table was clean, there was smeared butter on underneath the table along with used napkin and utensils. table was big enough to avoid stepping on it, but yanno... sweep the floor maybe? lol it wasn't hard to miss. the food was very good today, but did take a little while longer than usual. we always put ourselves on the waitlist online, so avoid waiting, and it works every time! I had a good experience today, but Deanna definitely made it worth writing this review. If you're reading this, you're awesome! Keep being you :) read more

This place has the best service and food. Peanuts and bread with sweet butter before the meal was great. Steak dinner with shrimp was an excellent choice and prices are very good. Just an excellent place to have a very nice dinner at a reasonable price. read more

My husband and I live eating here. The service is fast, the servers are friendly, the food is delicious, the portion sizes are huge! My favorite is their prime rib. We come here often and like meeting up with family. The grandkids favorite are the peanuts. They love seeing all the shells on the floor. LOL read more

Took the whole family and had a great time and great food as well. From the line dancing to riding on a saddle for birthdays, a very fun place even if country is not your thing!!! read more

First time at a Texas Roadhouse. Went there for my birthday. We ordered ribeye and shrimp and both were wonderful. Great prices. Good service. We will be back! read more

As always... Excellent food and customer service! Asia was awesome... Very friendly and personable. :) Definitely keep coming back! Never a disappointment :) read more

Had dinner there last night for my girlfriend's birthday and the food was excellent. My girlfriend had the steak and shrimp combo, her sister had a steak and all the fixins, I had a 10oz sirloin and steak fries. The server, Maria was excellent and made sure we wanted for nothing!!! I would and will highly recommend this restaurant to all of my relatives and friends!!! Food and service are great!!! read more

Went in with a party of 11 people, asked the hostess how long the wait was and she said they couldn't seat us or serve us because they closed in an hour. Terrible customer service, can't believe they'd turn us down and our money. Never going there again read more

So we just found a bug in one of the salads let's see how they deal with this problem...will let you know. Ok...Well it took a long time for the manager to come out, and did not provide that meal for free. just a nominal discount for that meal... could have been better on a 130.00 ticket. read more

Place gets extremely loud, but what do you expect at Texas Roadhouse. The food is generally better than your typical run of the mill city steakhouse. Their rolls/cinnamon butter has to be one of the best in the city. You can never go wrong with their baby back ribs, prime rib or rib eye steak. read more

Seriously, I get the 8 ounce Top Sirloin steak here and have NEVER had a bad steak. There were $10 for years for the whole meal and just recently have crept up a bit price wise. Nobody in town can match that value and quality. Incredibly consistent every time. Love having the peanuts available, plenty of TVs here if I want to watch the D-Backs, Cardinals, or the Coyotes. Let's not talk about the Suns though recently. Also have had the Rib-Eye here which is also great, flavorful, and consistent. I guess they hand cut the steaks here and the gritle and fat are always trimmed off. Good salads with good dressings, huge potatoes done nicely, flavorful rice if you are in the mood for that (and I frequently am). Can get very noisy there, but I guess it's part of the western cowboy atmosphere. The employees line dance, and yell at the top of their lungs for customers birthdays. Servers here are ALWAYS pleasant, efficient, and into their jobs. Tips and management must be great. Very high recommendation for TR. It isn't a prime steakhouse if that's what you're looking for, but the steaks are very close to prime quality and the prices much better... read more

Dont understand why they seat you right next to other people when the rest of the restaurant is open. Other than that good food, good service. read more

If you anyone is ever in a mood to eat a good juicy flavorful steak and amazing ribs that just fall apart in your hands, I highly recommend eating at this restaurant Texas Roadhouse! There service is on point and the the waiters are ver informative with their menu. They don't rush and are always returning back to our table to check up on us. We gave it four star for their delicious food and amazing service. read more

This restaurant used to be our go to for a good meal in a great atmosphere. Last night changed all that. We arrived there, and the greeter told us it would be about 15-20 minutes. So because there was no seats available we went outside and sat on the benches they have. In the past, the seating hostess would stand at the door and call us, so no big deal. As we were waiting, she came to the door and called for some customers with a party of 2. Maybe 5 min later she came out and called the other people milling about that had a party of about 18. We only had a party of 4, and it was now about 25 min wait, so we went in to ask how much longer, only to be told that "they already called your name"....problem was they didn't. So we ended up going to Taco Bell, which was very disappointing, as we had a family member with us that was flying out the next morning. This was to be a nice send off. We have noticed that this particular restaurant has really been getting busier, so now the service is really suffering for it. Going to try Longhorn Steakhouse. read more

Good food, fast service, and friendly staff. I always get the ribs and my husband gets the steak.

This is by far our favorite location. We sit at the bar and order there. We have only ever been disappointed here once but management handled that and it's been smooth sailing since. We've been going to this location for years, and this only happened one time in many many years. An awesome place for date night or to bring family. Exceptional food and margaritas on the rocks are always amazing. I would recommend this location to everyone. Very family friendly. read more

Tempe location. Service was painfully slow waiting 30 minutes to just get a drink. Food was fine, but several mistakes in the order that they had to keep correcting. Three hours for dinner at 6pm with a seating call ahead on a Saturday - beware. My first time there and not worth going back. read more

The steaks were good and so was the prime rib. The steamed vegetables were old - the broccoli was yellow in color. The service was mediocre at best. The waiter didn't check once to find out how our food was - when he finally did stop to pick up our plates, I told him about the veggies - too late to get replacement to eat with my meal. No offer of anything...not even sorry...I also didn't get one refill on my drink, until I asked, where as another member of my party had constant refills. Overall for the money - I doubt I will go there again. The steaks are the saving grace on this review, otherwise it would probably have been a one. read more

Today was my first time ever eating here. The food is beyond affordable, and it is great food! The salad is amazing, with the eggs in it and such. The Sirloin was cooked to perfection, and the mashed potatoes were a perfect consistency. I will certainly be a repeat customer here! read more

Sp it's my husband 80th Birthday, and I arrange everything. He picks up the food at 4:00 for a 5:00 party. I've given the information to charge my VISA card the night before and he's supposed to get the receipt in a sealed envelope when he picks it up the next day. NOT! He has to use his credit card to pay for it and so of course he knows what I paid for it;. NOW comes 5:00pm and everyone is there - 27 people. NO dishes and NO silverware and NO napkins! Want to try to feed 27 people with the dishes and silverware and napkins that you have in your house? Here, you use the big fork and I'll use the little one and you use the saucer and I'll use the bowl and you use your knife to put the butter on the roll and I'll use my finger or your knife when you are done! Never, EVER again!! Don't try this!!!! Disaster!!! read more

I really like the Texas Roadhouse. They try to make your dining experience fun. The people that work there always seem tot be in a good mood. The food is great. Ribs are the best around. Fall off the bone like advertised. Steaks are large and sides are large portions. No complaints. Highly recommended. read more

I have only been here once and its the worse service you can get we waited over an hour for a table on a thursday and it was my moms birthday we had a party of 14 they missed out on new customers i will never go back. Very dissapointed customer. read more

This place was amazing! Our son had given us a gift card so we went on a Sunday evening. There were people all over waiting for a table but we really didn't have to wait very long. The fast friendly service and large portion sizes surprised us. My prime rib was not cooked the way I ordered it and they couldn't have been nicer about redoing it. We took home tons of leftovers - enough for an entire 2nd meal the next night. The prices were lower than you might expect for large portions of very good food. read more

I used the yelp app to check in at this location unfortunately according to the hostess they do not use the yelp app. There was not much of a wait so we decided to stay. The waitress was super nice and the food was great. Just disappointed its advertised as somewhere you can check in and then upon arrival told something different. read more

oooh! How everytime I go there I get full off of their cinnamon butter & bread. I definitely also enjoy the food that follows. And the service is above average. I'd sacrifice appealing looks for good service any day. read more

Always great food but must say wait time is a little excessive! Friendly staff for the most part

This location on the Westside is ALWAYS busy. I'm not a big fan of the chain anything really & not a fan of eating Texas comfort food having grown up on that & Mexican in my home. I feel like I can get that anytime at my house. However getting up in years my Mom whom by the way is from Texas loves to eat it out just as much as at home. So we went & the parking lot was full, the wait area full & the restaurant full. The wait was just under 10 minutes. The service & food was both fast & yummy. I really enjoy the peanut deal still this day. It reminds me of the local Big Apples as a kiddo. Anyway we had 2 burgers, 1 kids burger & pulled pork. All were loved. I really appreciate the server letting my senior Mom order off of the kids menu. She couldn't make a dent in their regular portions & don't' have a senior menu. So this was really great. Thank You Texas Roadhouse for a yummy Tuesday night dinner & being nice to my Mom. read more

I have a love-hate relationship with this place. I love the ambience and the service is pretty good. However the food is hit or miss for me I've been here a total of five times and on two of those occasions my steak was cooked properly. It's very frustrating because new go to a steakhouse and order a steak a specific way you expected to come out in the way you ordered it. I ordered a steak twice medium rare and one time it came out nearly raw, and when I mean rawI mean almost on cooked in the second time my steak him out closer to medium well or well. I come back here because my family when they travel and likes this place. But I wonder how much longer will keep going there if they continue to make these mistakes read more

Me and my husband went here last Saturday for an early dinner. There was a short wait of about 15-20 minutes not that big of a deal since you could eat peanuts out of the barrel. We were seated and the service my our waitress was pleasant and fast. My husband ordered a chicken salad and I ordered the 6oz sirloin well done. When our food arrived his salad was fine but when I cut into my steak it was red. No slightly pinkish brown but the whole middle was red. I kindly asked the server if they could take it back and provide me a steak well done. She assured me that she told the kitchen the right thing so it wasn't that she made a mistake. So I kept my potato and nibbled on that while I waited for my steak to come back. Minutes later and my potato finished my steak comes pretty black and shriveled with the same piece I had cut off and examined. Here's my thing... I believe when something leaves the kitchen that it should NEVER return and then be placed back on the grill. When we politely addressed the issue of obtaining a new steak the cook took it back with a tiny bit of resistance after trying to explain that it was fine to just eat the steak. Once my new steak came out it looked amazing. It wasn't blacken for it to be well done and it was juicy. I was taken back a little when the manager came out to deliver it and when we explain to him our concern about placing food back on the grill he just stated that they ask and do that sometimes when people don't want to wait for another one to be cooked. We were never asked and I told him that. He never once apologizes for the mistake made and didn't seem concerned at all. Maybe I am making a big deal out of this but I could have touched the steak with my hands or couched, sneezed, or licked what have you.... And then it would have been thrown back on the grill with everyone else's food who was eating that night. Turns my stomach and I wish that the customer service was better for the manager to take some responsibility and ownership. Oh and in case you were wondering we payed for the full meal and we won't be going back to this location anymore. read more

I love how close this Texas Roadhouse is to my house! I definitely do appreciate having the option to call in and be put on the wait list if there is a list. It does help out with you have children. The food is awesome! Always having fresh bread available right away. The service is great as well they always seem to check and make sure everything is going good. read more

I've been to the Texas roadhouse near metrocenter mall and the food was delicious and the atmosphere was great! Due to convenience I went to this location.. I wasn't impressed. The food was good and service was okay.. what brings my review down to one star is the cleanliness of this place. I looked around and saw a layer of dust on all the lamps.. also on the tops of the booths. I could run my fingers along the edge of the booth and get a thick layer of dust on my finger. It was disgusting! It made me hesitate to even finish the food thinking if the dining area was this unkept, imagine the kitchen! I since have returned to the metrocenter location and looked at the lighting fixtures and booths and didn't see or feel any dust. I will only be dining at the metrocenter location from now on.. read more

I'm a long standing customer of the Texas Roadhouse on N. 75th Ave. in Phoenix. I'm guessing I've been their customer for better than ten years, so this review is well overdue. I give them five stars on every facet of running a restaurant. The hostess is always friendly and efficient. They keep you informed as to the length of your expected wait time and get you seated quickly. The servers are always friendly, helpful and attentive; they do their best to make your dining experience a positive one. The menu is varied, with a great choice of meat, poultry, seafood and salads. I believe their steaks and ribs are second to none. The steaks are always of good quality, deliciously seasoned and cooked to perfection, exactly as you order them. The ambiance is very informal, or better said, rowdy cowboy. You may even be treated to a spontaneous line-dance by the staff. When you have a restaurant with great service, great food and a fun atmosphere, what's there not to like? read more