Really a 3.5! Wait time wasn't too bad for a Saturday afternoon. Rating lost. 5 due to corn spilled under the table we were seated at and burnt rolls. If it weren't for Andrew's great customer service and giving us new rolls immediately, our dining experience would have been different. My daughter's steak wasn't cooked to the right temp, but Andrew took care of it. TR experience was to be expected. Andrew made it better. Love Texas Roadhouse read more

We were on our way through and needed a good lunch. Texas Roadhouse is usually fairly consistent in most places so we stopped for lunch on a Sunday. We got right in with no wait. Our server was nice and checked on us often. Food was delivered in a reasonable amount of time, was correct, and hot. I had the sirloin steak with chili & seasoned rice. My wife had the chicken critters. My daughter had mini cheeseburgers and corn. All was very good. Overall, good location to eat at, good service, and good food. read more

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This was the most satisfying restaurant food experience I've had in awhile! We ordered takeout: sirloin steak, ribs, chicken strips, salad, baked potato, mashed potatoes, fries and rolls. I steamed some broccoli and sautéed zucchini to go with it. Everything was delicious! Don't you love it when restaurant food exceeds expectations?! I didn't expect each thing to be so good! As someone who loves to cook, I am often slightly disappointed or sometimes very disappointed by restaurant food, ESPECIALLY chain restaurants! I will most definitely be back!! read more

I'm a lover of steak. I really like the choices of steak, chicken, and fish. I had the baked sweet potato vs the regular potato. TVs all around the bar area made it hard to watch anything but the Super Bowl. Seating is very casual and roomy. No worries about bumping elbows. The margaritas were on ! Staff are always very courteous and cheerful. After delivery of peanuts and dinner rolls and butter, they always seem to ask if you want an appetizer. Menu covers a vast array of food arrangements. Always a favorite when I'm out for a good meal. read more

The honey butter is good. Love the rolls. Food is okay. It's always loud though. Steaks are fine.

This was our first bad experience at any Texas Roadhouse. Our glasses came to the table with dirt floating in the soda. Our server got us two replacement sodas. The outsides of the glasses felt like they had residue on them, but we wiped them off and kept them. Our blossom was cold on one side. We didn't complain, and ate the hot side. When my steak came, it was mostly fat. This was a strip steak. The server took it back, and brought me a new one. I waited almost 25 minutes for the new steak. My son was done with his by the time mine came back out. I ordered it medium rare. The one I got was rare and cold. Our server did not come back to check on us, and another server overheard our conversation and offered to get a manager. Our server, in the meantime, brought the check.. She asked if I wanted the steak recooked, but I declined. We had been there for an hour and a half at that point, not including time spent waiting for a table,, and needed to get home. She again repeated that a manager would be out, and left with our check and my credit card. I had never intended not to pay for my son's dinner, drinks, or the blossom. I hoped that perhaps I would be comped a percentage of mine, which was inedible. She returned having run my card for the whole amount, and after waiting for 20 minutes for the manager to come (which he never did), we left. I understand that restaurants can have an "off night", but this was terrible. As much as going out to eat costs these days, and with as many choices as Springfield has, we will think twice about choosing this location again for awhile. Very disappointing. read more

I am never I repeat never going back to this establishment again . We checked in and asked for a table and was told there weren't any tables available upon being seated at a booth which I didn't fit .I asked to be sat at a table which I explained I didn't fit and the hostess laughed because I couldn't fit . so we left .after thinking about her laughing about me not fitting in the booth I called the manager to hear her lame excuse of she probably wasn't laughing just smiling to be friendly and the excuse of her. eing new . I am gonna spread this story to everyone I know to let them know about people being shamed and discriminated against for being too big for a booth . shame on you Texas roadhouse and I hope the owner sees this . read more

Wife and I dined there last evening. I had Filet Medallions (found new favorite) wife had 8oz Sirloin ... both cooked to perfection to each of our likings. Service was excellent !! The only reason I didn't rate it a 5-star was because it was a little loud for our dining preference but understand that's part of the Cowboy ambiance ... read more

This was my first time at this restaurant. The staff were professional. The food was delicious. The only disappointment I experienced is when I found out Rattlesnake bites did NOT contain rattlesnake. The was a bummer but these little bites were scrumptious and spicy! The potatoes were delicious too. I also had a steak--- I've had better but it wasn't so bad. The drinks were good. The alcoholic drinks were also tasty and they are generous with the liquor. The decor is all wood. And the tables are really close together. I don't remember if they had music but I do remember seeing a television behind the bar I think. If you do not like crowds, don't come on a Wednesday. That is $10 steak day! Would I go here again? Of course! read more

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We had a nice experience here on a Sunday afternoon. A super busy restaurant with the cowboy feel. I'm not going into too much detail because I'm certain most people have been here before. The Springfield location was nice, we had a great waiter who was knowledgeable, attentive and had a great personality. Dan? Doug? Nice guy. We each had a bone in rib eye which was excellent. Basic boring sides but they were warm so that's a plus. The only downfall to places like this is the wait staff move you along so quickly I feel rushed to finish and give up my table. Not what I go out for dinner for but then again, we don't eat here often so it was a nice treat while we shopped and ran errands. read more

Worst Texas Roadhouse experience ever!!!!! 6 guests! Seated quickly as Hoped for host and hostesses very nice. Our waitress came up right away for what we thought would be a great experience!!!! We heard how she has 3 babies d just returned to work! We get bread plates! Filthy dirty disgusting broken plates are given to us!!! The waitress tells a busser please go get clean unbroken plates he returned with dirty and at least 2 with chips! The waitress throws the kid under the bus saying you can't put 16 yrs old in charge of this! She leaves to go get plates can you guess what we got yep dirty plates!!!! So we ask for a Mgr Rebecca comes over says she will make sure our dinner plates are clean before our food is brought out! Lies!!! I was sharing with my daughter and filthy plate was brought out! The Rolls oh yes gets better!!!!! We didn't get them sitting down never had this happen! Then we get the lie Rolls are not done! Finally we get rolls!!! If those were fresh out of the oven Texas Roadhouse needs new ovens! Cold not even warm and doughy in the middle! Out comes the meal steaks not cooked properly this was it!!! Bill time! Waitress asked to take my plate I said yes it was disgusting chewy over cooked and my baked potato was cold the cheese didn't melt! We've waited for cold rolls that were supposedly fresh out of the oven the filthy plate yet again coming with our dinner and she started to argue and we again ask for the manager Rebecca again comes over and clearly states she did not check our plates as she said she would.She has 57 other tables to worry about she doesn't have time to do what she told us she would!!! Hmmm wonder where the staff gets lying to the customer and not following through!!!! This is not a at least they showed up this was a I don't care enough to make the customer happy salmonella poisoning waiting to happen!!!! Rebecca wanted us gone and didn't want to make it right! Excuses excuses not One Single apology! At least she covered the bill but I would rather of had a pleasant experience and paid the bill!!!! When we walked out they were standing right by the order station complaining about us! Not their Staff!!!!! This place puts other amazing Texas Roadhouses to shame and makes for a bad name!!! Rebecca should not argue with customers she should stand by what she tells customers what she will do!!! Glad we will never return to this location!!!!! I bet if food inspectors came in there it would be shut down instantly! read more

I probably would have enjoyed the chilli if it wasn't so hot. Some prefer to eat spicy dishes. But I think over doing the the chilli. It was so spicy (hot) that it continued to burn my mouth and lips. PLEASE TONE DOWN THE HEAT ABIT SO SOMEONE CAN ENJOY THE FOOD. I for one don't like the heat . Other than that . It was good just the chilli was burning my mouth and lips read more

Every time I eat here, no matter what city, I have the same complaint. Their fall off the bone baby back ribs are dry and tough. Every flipping time. I seriously don't understand why they don't address this problem. I can't seem to get them to fall off the bone like they do. But mine are for sure tender and juicy. read more

The steak wasn't cooked well and it was hard to chew. The service was slow as well. Overall wasn't a good time. Bread was good though.

Texas Roadhouse is a decent steakhouse for the price. I really like their wait list process via their app. My only complaint is that it is a very, very noisy restaurant. Terrible acoustics. Because their restaurant building are pretty much all the same the acoustics are always bad so that the ambient noise in each restaurant is really loud. So loud that you can't really have a normal conversation . The general architect for Texas Roadhouse should address this. read more

I understand the Covid problems but the service we received last night was terrible, We received more service from others than our own waiter. Since reopening the quality's of service and food have really declined. read more

I always enjoy Texas Roadhouse. It's one of the few chain style restaurants that you can count on for consistency. The food is always great, the service is always excellent, and there never seems to be a problem! I love being able to go in, order my meal and get exactly what I requested, with a smile. The roadhouse is also a great place to get a truly good cut of steak cooked to perfection! Yum! If you have never been to a Texas Roadhouse before, this is not your quiet, date night style eatery, it's an in your face, noisy, high energy level place. That being said you can wear what you want, eat what you want and enjoy the entire experience (and it IS an experience!). You will not leave hungry, as they give you peanuts in the shell to snack on while you wait, and honey butter with hot yeast rolls. YUM! The portions are all more than generous and again, always cooked to perfection! Stop on by the next time you are in town, you won't regret it! Also-don't let the prices deter you! I stopped by for lunch this time and enjoyed a full steak meal for under $10! read more

Texas Roadhouse - Barbeque Near Me - Springfield, Illinois

My Dad was generous enough to treat my sister and I to dinner here over the Christmas holidays. We were seated at a booth within 25 minutes of our arrival. Our server Derek was AMAZING and that is why Texas Roadhouse is receiving even one star. We ordered the Texas blossom appetizer which was yummy. My dad and I ordered the 12 oz prime rib dinner and my sister ordered the rib eye steak dinner. Our prime rib was undercooked and my Dad and I politely asked that it be cooked a bit longer. Our server Derek obliged and within 10 minutes we were served our prime rib cooked correctly. However, it was tough and flavorless. Absolutely one of the WORST CUTS of prime rib I've ever been served, it was completely INEDIBLE. My sister and Dad ordered mushrooms for their steak and prime rib and they were served CANNED MUSHROOMS. For the OUTRAGEOUS PRICES that Texas Roadhouse charges for their dinners, they should be serving FRESH MUSHROOMS. I could also tell that the corn they serve as a side dish is CANNED CORN. Once again, EXPENSIVE PRICES dictate that their customers should receive FRESH INGREDIENTS. My dad and I had asked for creamed horseradish sauce for our prime rib. What we received was raw horseradish in ranch dressing, that is NOT creamed horseradish sauce. I can't believe that people flock to this restaurant to consume MEDIOCRE FOOD AT RIDICULOUS PRICES. read more

We frequent here when we are in town for business. This last time our server was very slow and overly flirtatious and paid no attention when I was ordering. My order was screwed up. She had no knowledge of what was on tap let alone in bottle. Disappointing to see a server like this working at a great place, that couples like us after work, like to relax and eat quality food. read more

I think they changed a few things, definitely the rolls, still good, but missing the super tender old rolls! They steaks we had when we went last night were just so-so, unlike our previous visits. The biggest problem I have is that they have very strong/salty seasonings. Easy on the seasonings! Couldn't even palate the fries! Service is ALWAYS outstanding, which is why I kept my updated review at 4. read more

Have eaten there several times since my last post, always happy to see us, we have found our server, Zippy and always ask for him although we haven't had a server we didn't like. The sirloins, ribs, chicken are all great, the potato skins and the onion are our favorites for appetizers. The staff always has a smile on their faces and I love to look at the steaks in the cases as we walk in the door. Get there for their early bird specials and on Wednesday they have the sirloin special. read more

Free peanuts. Decent steaks. Reasonable prices A fresh frosty mug with each beer. Let me say that again:A fresh frosty mug with each beer. Its a chain but its not too shabby. Probably a wait if you go but you can hit the bar and plow thru free peanuts. Giddy up! read more

I hate reviewing chains. They are usually the same food, although you may stumble across a good server. This place is decent enough. Fantastic rolls with cinnamon butter. Their steaks are good. Standard sides. They get an extra star for serving fresh (not frozen or canned) veggies and having call ahead seating. My main complaint is that it is LOUD. We cant take the elderlys because they cant hear a thing. And I feel bad that they make the wait staff dance. read more

We went soon after it opened and had a poor experience. I am certainly glad we gave it another chance. Excellent food and very good service. Not only do the servers make sure everything is good but a manager will almost always follow up later. The ribs are great. read more

This is one of my favorite restaurants in Springfield! The servers are always so friendly and helpful, and always make sure your meal is good! I find consistency to be an issue with many other restaurants, but this is not one of them! Each time I have gone, my steak is cooked perfectly don't even get me started on those amazing rolls! read more

It's noisy. There are peanut shells everywhere, but hey, free peanuts, who am I to argue? Extremely long wait time when I went. Several months later I saw the staff outside picketing for their labor rights. (makes a bad impression on the management of the place). Loud music and loud people. Nice, friendly service. If you have a birthday there, they will make you sit on a bull and they say something to you or sing it to you. Most of the guests will join in as well. Quite annoying if you ask me. Food was alright. You get what you pay for. I like the idea of free sweet rolls and free peanuts. read more

The food was perfect and yummy as always. The difficulty was picking up the order. We ordered online and appreciated the outside pickup window. The problem was our order was supposed to be ready at 7:45 and we didn't get our order until 8:30. They would give us 10-15 minute increments of time that it would be ready and it kept getting delayed. read more

Yes, I know it's a chain - but it is a good one and the family and I all love to come out to this one This time I just had the ribs, and they literally did fall off the bone. I could not pick them up at all - as they just fell off - and they are soooooooo good. Also, they have fried pickles - the hamburger pickle slices were battered and fried and you cannot stop eating them. Mmmmmm My wife had the Chicken, and loved it. My kids enjoyed their burgers - which seemed like a decent sized burger for a kids meal YEE HA! WE WILL BE BACK read more

Mercedes took care of us at the bar and the service was excellent. The food was perfectly cook, highly recommend this location. read more

Texas Roadhouse - Rib eye steak smothered - Barbeque Near Me - Springfield, Illinois

Our food was delicious - cooked as ordered and superbly done! The server was super friendly but she did keep reversing our food orders. Wish they served lunch everyday and not just on Fridays. We thought the place needed a little freshening up and TLC as both of our booth seats had large tears in them. read more

The food is great. Most steakhouses I go to (especially the chains) don't cook the steaks all that great. You order a well, you get boot leather. You order it medium well, you get well. Here, I order a steak medium done, that's exactly what I get! The menu items are what you'd expect from a Texas Roadhouse. I've never had anything bad here. The service is good, friendly and prompt. No complaints about the staff or food. I'm not a huge fan of the decor. I find it a little cheesy but it could be far worse. It does serve to create an atmosphere. The only complaint I have is the noise. Make sure you go early or the noise will be unbearable. However they designed the building, it just amplifies everything. Also, it does get busy but I've never had a wait (I usually go just a little before 5:00PM) and the service is prompt. read more

I love Texas Roadhouse, amazing food, decent prices for a steakhouse, and great service. There is normally a wait, but it is worth it read more

Such an amazing experience today! Our waitress was super friendly and always made sure we were okay. If you get the chance to have Laenie as your server you are in good hands! read more

Went to lunch for my mothers belated birthday. Didn't have a reservation or call ahead. Only took about 5 mins for our party to be seated. Staff was extremely friendly and took the best care of us. Our server was hands down the nicest and most hardworking I have ever encountered. Quite honestly the best service I have received in years. You could tell from the second we stepped in the door that they appreciate and genuinely care about their customers here. Will definitely be back! read more

Ordered to go. Whole reason i wanted roadhouse was to have the bread rolls with cinnamon butter. Get home, and of course, no cinnamon butter was included. Won't be going back. read more

found metal in a salad, and although we told the service staff several times that we didn't want anyone announcing the birthday party they did so anyway, will not be returning. read more

AWESOME!!!! Short wait time for 5:30 pm and they were packed inside. Service was top notch (I've never had so many people stop by the table to see if there was anything they could get us)!! Food was excellent. By far the best Texas Roadhouse experience we've ever had! Highly recommended!! read more

sat at bar....draft beer choices mostly Bud stuff, but they have decent selection bottled beer (blue moon, shiner bock, etc.). server Jen was very friendly, efficient. had my usual...1/2 roasted chicken w/green beans, broccoli (which was cooked more than usual). was good...comes with bread, flavored butter and, of course...all the peanuts you can eat! I've eaten in several TRH's around the US and the consistency is the best part...you know what you are going to get. I would go to this one again. happy trails. read more

Just OK. Two of the steaks were overcooked. The ribeye was like a thick piece of lunch meat. The side were good. The waiter was excellent. I know it's a chain, but expected a little more. read more

Texas Roadhouse is by far the best place to get a steak in Springfield. #1, they are almost always busy but the wait staff is always friendly and attentative. #2, you get free rolls and cinnamon butter brought to you almost as soon as you sit down. And they are SO GOOD. Soft, warm, and with the butter, it's almost like a dessert. #3, I am very picky about my steak. I don't like fat on it, and I want it cooked correctly. They are the only restaurant that cooks it perfectly to the temperature I request, and rarely is there any fat. The price is great for the portions and quality of the food. read more