Every time I have been there the food has been amazing and consistently good. I have tried their Basil fried rice, pineapple fried rice, curries. read more

I don't care what anyone says, this restaurant is an absolute masterpiece. The food is delicious and it's a great price. People like David L don't know what they're talking about when they give Sweet Basils a negative review. read more

Went for lunch here. Service was less than average the waitresses seemed bored and absorbed in gossip in their local language. Anyways ordered the usual red curry with chicken, chicken satay and some drunken noodles- called crazy noodles here for some reason. Red curry gravy was watery it barely looked red. Drunken noodles were salty. Chicken satay was alright. Not a bad place but far from good. Price and portions were fair. Thai restaurants are springing up like Chinese restaurants and like the latter losing quality. read more

Over cooked oil soaked noodles, rotted and rotting shrimp, glutonous specks of shredded poultry - origin unknown, squeeky front door has been unfixed for decades and routinely bangs shut such that everyone in this dump is disturbed by the sound. All the food is disgusting and probably prepared the previous week and stored in big plastic tubs in the walkin fridge in the cellar. Hard to believe a visit by a conscientious health inspector wouldn't penalty this dangerous dump. read more

We went here last night for the first time. Service was great, the prices were reasonable, and we really enjoyed our meals. I think that they used some sort of air freshener which aggravated my allergies, but other than that, we both really enjoyed our meal here. read more

Great Thai food in Andover. We had chicken yellow curry and muddy noodles and both were outstanding! Prices very reasonable for both food and cocktails. Attentive service , too. Can't wait to go back or do take out. read more

my memory of eating here a couple times is foggy as i indulged in a few too many lemoncello martinis, i think. not sure. delicious. i remember the food being good, i believe it was served by carbon based humans. im def gonna go back and report in to yelp after the food comes but before my 3rd drink. read more

Yummy food. Love the Spicy Tofu and Veggies in basil sauce.

I've had only takeout (several) from here in a two day period while visiting family. The Tom Ga Kai (sp?), which I mix with an order of jasmine rice, was excellent. The combo made a tasty/inexpensive/filling meal. Just before closing on a Friday night I picked up a farewell order of Pad See Ew. Again, perfect and loaded with shrimp, chicken and broccoli. Staff was very friendly and attentive. Last minute takeout requests were met with a smile and a quick yes/action. Thai Sweet Basil is a clean, unassuming restaurant in a strip mall that you might otherwise overlook (it is tucked in near a Planet Fitness and mattress shop). Prices are reasonable when you consider the portion size and the $ to shrimp, chicken, etc. ratio. Don't hesitate, it's a great meal. read more

Thai Sweet Basil is one of my favorite Thai restaurants. It's not the best Thai I've ever tasted, but it comes pretty close. The crab rangoon there is probably the best I've ever tasted. I think their specialty is probably their fried rice dishes, especially the pineapple fried rice! Other memorable dishes include their delicious grilled salmon dish and the duck was pretty ok. I usually judge Thai places by the quality of their pad thai. The pad thai here is better than average. Sometimes a bit sweet, but overall, Im a fan. read more

By far, the best Thai food in the area. So glad they are close! The way they make the curries are perfection. The Rama duck is amazing, as is the house fried rice. Service is excellent too, very friendly. Highly recommend. Been coming here for years. read more

Padthai was alright, a little too much seasoning in their noodles for me. There could have also been a better balance between noodles and chicken/shrimp. Good service though. read more

Excellent! We've always had a good experience, whether it be dine in or take out. Pad Thai, chicken mango (or pineapple) curry and Thai iced tea are all delicious! read more

Twice...shame on me. I've taken the time with my dad (David L. here on Yelp) to provide timely, respectful, and intentionally private feedback, only to be unacceptably disappointed yet again. Sure the staff are lovely and the atmosphere pleasant and unassuming, but the core charter of any restaurant is to deliver what its' collective customer base deems as "good" (not even necessarily great). TSB drops this ball time and time again since as long as I can remember since 2015. The most material deficiency is flavor and appropriate protein. Case in point, a Pad Thai which needed peanut sauce to proactively address the anticipated flavor deficiency, with a minuscule portion of 3 micro-shrimp and nearly invisible chicken. And then I get a half-portion of chili sauce (for a buck fifty) instead of the peanut sauce ordered, leaving the offending entree to stand embarassingly naked. And no worries, I'm banning myself from returning until Summer 2019 when they'll get a final shot at my business. Fair warning. read more

Have always had a good experience at Sweet Basil since it opened up years ago. Consistently good Thai food in the face of the turnstyle of different wait staff and, i suppose, chefs. Has never disappointed, They even offer brown rice which is a small issue that not many Thai places offer. I like a side order of BROWN rice with my peanut sauce, occasionally. What is a big plus for me, is that in spite of the storefront location, there is plenty of parking, you're not seated up against a window of passersby AND the seating layout is such that you can find a niche or two in which you have some measure of distance and relief from the take out customers and other patrons' noise. Overall the food is good, not outstanding. Never had a problem with wait staff. So many plus factors for me, merit a 5 star. read more

Must say it wasn't bad. Not the best Thai food I've had, but still and excellent place. Never had a sit-down meal there, always gotten take out. read more

Oh my, that was one of the most delicious and enjoyable meals. Had Basil spring rolls, be best ever beef satay pad tie and soups. Prompt, courteous, and regularly checking-in service, delicious food, very reasonable prices, and a totally enjoyable dining experience. I can't wait to return, again and againi. read more

My favorite Thai restaurant. I have tried to find a place I like as much- no luck yet. The fresh basil rolls are fantastic!

Always stunned when a restaurant can take a party of 5 at lunch without a reservation. Pineapple fried rice was good, and my friends raved about the seafood lo mein. read more

This was a pretty 'meh'. I don't have huge expectations for pad Thai, but use it as a gauge and this was pretty bland. The beef Penang was also unremarkable, not bad, not great. We're new to Andover but probably wil try other Thai spots around before heading back. read more

We ordered take-out. The service was wonderful. However, the portions are extremely small in comparison to the price. $60 didn't even feed a family of 4. Flavor lacking as well. Unfortunately, we will be trying another place next time. read more

I have never had better Thai food ever I try new places here and there but nothing compares to this place. I love it they have everything fresh and hot and it's so clean the people are amazing. Fresh rolls are beyond amazing the chicken with basil everything I have ever ordered is beyond perfect read more

The food was great, the place was clean, and the staff was friendly - even ran my purse out to my car as I forgot it in the restaurant from blissful overeating. We were not from MA and was nervous about trying a new thai place (curry is especially hard to perfect) but we were not at all disappointed. The crab rangoons are the best ever! read more

Best Thai food in town! I was very impressed and honestly did not expect to have such good food from them. But it blew me away. When we were don't eatting we didn't feel disgusting like we have felt after eatting at other places . Maybe they cook with better quality foods but overall very good! read more

Not too great... The people were very nice but the food was just plain weird. I ordered some noodles and soup but it tasted really awkward.

One of my favorite go-to Thai restaurants in the area. Everything is usually really good and fresh. I can't complain. It rarely disappoints. If you're close by and enjoy Thai, this place is worth a try! Service could be a little better and it can be inconsistent but all in all, it's solid. read more

"Girls that work there are sweet?" I wish. They were not too attentive at least. I had to chase them down for beverages when we ran out. They did exchange my pad thai when it was yucky and to salty. Very few vegetarian choices from what I saw. I did not ask to substitute tofu for the shrimp/chicken I saw on every dish. Pad thai was actually not good which I did not expect. The rest of the food was OK. Had to ask three times to 2 different servers at least for a side of rice. At the end of our meal our credit card sat for 20 minutes or more before it was picked up and when we were leaving the person paying got a call and forgot to put cash down for the tip (accidentally put it back in wallet instead of on table). We were frazzled after a pretty unsatisfying experience and wondering if we were invisible but someone ran up to me as I sat in the entry to finish a call I was on and angrily stated that I did not leave a tip! I did not even pay at all so why was she telling me this? She really seemed bitter and after all that we did go back and leave a tip bcause it was a mistake. For whatever reason they were pretty untrusting of us al along and the food was not worth the time, money or hassle. read more

I wish I could have had the opportunity to review the food. Unfortunately, all I can review is the service. This was on a very slow Sunday. Only about five other tables were seated, but it seemed like there were three servers. You would think with these numbers that everyone would be well attended to. It took forever to get the waiter to come over to give us the menus. We thought he would come right back to take a drink order. He didn't. I finally had to flag him down. We placed our order -- drinks, apps, and entrees. My husband and I kept looking around since it seemed like he disappeared. I had thought he would come back right away with our drinks. I saw him and asked if we could please get our drinks. "Sure, just one minute." Five minutes later still nothing; so, we are about 20 mins in with no drinks on the table. Decided to get up and let the cashier know we were leaving. No manager or owner was present to give feedback to. Too bad with such great reviews. Sounds like some of the staff need some retraining. read more