Reached out to Mac It Better regarding an iPhone screen repair as I previously had a great…read moreexperience here. This time, not so much. I never even received a response to my inquiry. Oh well, found someone else so it all worked out.

After my MacBook Pro went down one day during a work appointment and wouldn't restart/reload, I…read moreneeded to find someone fast and someone fair. I lucked out big time in coming across Dave, the owner of Mac It Better. He came to me within an hour of my call. Due to my schedule, he took the computer with him and then had it back to me in a few days. His communication about the issue was superb and he was so fair and so great to work with. He has an extensive background in fixing apple computers. I just feel really fortunate to have found him. Highly recommend. It's hard to find even decent service these days and also someone who is just a good person. He is great! I will be using him for my apple needs in the figure! Thank you Dave!

Took my IPhone SE in to get fixed after my daughter dropped it playing POKÉMON! They set me up a…read moretime to come back to pick it up they were a little busy that day. When I arrived I was shown the phone it looked brand new!!! They did a great job and I'm very happy with the customer service. It however does get costly for some phones. But it's easier and cheaper than going through the insurance for me.

Fake add on Google. Drove there. Closed. So I called. He works out of his home cause he can't…read moreafford the shop.so after driving to a fake / Closed shop had to drive even further away. To his home which has a dog. I'm allergic!!! Paid in cash $80. Then 2 weeks later had to make the trip all the way back to his home. Took 45 minutes one way. Only upto pick it up out side in a box. So time , gas and still broken controller. Ripped me off. And then bring it back and will fix it. Nope so much gas.and time. Turned him in to the better bureau business. So mad

These guys saved my phone! I'm so grateful. Great value, great service, courteous, and got my phone…read moreback fast. Thank You!!

I had my IPad glass replaced. Great service, good prices, they had it done in two hours. I will…read morerecommend everyone to use their services.

I had a great experience here. Mike was great. They communicated really well and fixed my device in…read morea timely manner!

I could not be happier! My iMac hard drive was old and crashing. Michael was able to fix it at a…read morevery fair price and now it works as perfectly as it did the day I bought it. I will only trust him in the future. I cannot recommend him enough. THANK YOU

Sometimes the best measure of a company's commitment to customers is shown when everything DOESN'T…read morego right. We bought a refurbished laptop and the screen was bad. They went out of their way to make it right and even delivered the repaired product to our house. Thank you Dave for making it right. The personal touch makes a huge difference.

Dave is the man. His company helped my sales team years ago w our numerous laptop issues. I…read morerecently bought an office computer from Dave last summer and he updated an item I needed free of charge. He also gets back to people promptly. I wish I bought my last laptop from him, Urgh to Amazon laptop purchases

Had problems with a pc I built on my own and messed up along the installation, when my pc wouldn't…read moreboot, I found this shop on the maps and got it repaired sameday!

Excellent service ! Quick turnaround Dakota is very…read moreknowledgeable...highly recommend. Great location as well.

This shop is great for vintage game repairs, but I'd avoid buying or repairing a PS5 here. The…read moreowner successfully repaired my original PS5 once, but when it failed again, he couldn't fix it. I then bought a used PS5 from the shop, and it had issues immediately. Instead of standing behind the product, he insisted both consoles were failing because of an "environmental" issue on my end. Thankfully, I returned it within an hour and got a refund. Since purchasing a PS5 elsewhere, I haven't experienced any of the supposed "environmental" issues. Based on his response, I'm not confident I would have received a refund if I hadn't returned it immediately.

Five star service! Have taken a few older game consoles in and John has taken care of them every…read moresingle time, from being very responsive and helpful about the information they give, the initial consultation always makes me feel like I'm leaving my treasured memories in good hands and know that they will always do the best job to get them fixed. From hand held to first gen the job has just been impressive, really unlike any other place in the valley, and always charge you a fair price to fix your items, unlike other places I've gone to before. Also battery changes for game cartridges and they do it the right way! Honestly just an awesome place to get repair done and also buy some cool tech stuff when you swing around to look at their stuff!

SCAM! Hobi, nice guy but he is a bonafide shady, lazy scammer. I spent $175 on a back-glass…read morereplacement for an iPhone 15 Pro. MORE than the Apple Store out of warranty replacement. Apple does a full replacement as well rather than just the glass back. Hobi did an awful job. When I got the phone back one corner of the glass was clicking in and out of place because he didn't use adhesive the first time to seal it (half of the job btw.) So it was loose and bound to break again. I went back in to watch him do the whole thing properly again, and it took him 5 MINUTES. He initially quoted me for "$220 but I'll do it for $180 as a discount." which I brought down to 160 but after his "extra fees" it still hit 175. I spent $175 on 5 minutes of labor that I HAD TO GO BACK AND MAKE HIM DO AGAIN PROPERLY, for a $15 glass back. He does a great job of ACTING as an honest "I don't want to overcharge my customers" reasonable guy. But, it's all a hoax. Right after he scammed me, I watched him charge a lady $40 to just put on a screen protector and buy a $5 phone case. He also does a "diagnostic" that runs you $55 to basically just open your phone up and clean the ports. Anyone could do that for the first time on their own in less than an hour with a pipe cleaner and microfiber cloth. Save your money, time and mental-wellbeing (main reason I'm writing this) by skipping out on this place. Any other 3rd party repair shop is better than this place. For anyone who decides to go based on the hundreds of fake reviews posted here, I pray for you and hope you read this one.

Excellent customer service once again Hobi was amazing he gave me some excellent tips and advice…read moreon how to care for my phone definitely will not take my phone anywhere else!