What a great company! They said they would show up between 2 and 4pm and in fact, their rep…read more(Marcel) did exactly that. He assessed the two issues quickly and fixed the first in 30 minutes and the second in the next hour. Then he tested each until he knew they were both solidly fixed. He insisted on using quality parts so this would not happen again for a long time. Marcel is an excellent service rep and VERY hard-working. Their fees were very reasonable for the amount of time and parts that went into the repair. I strongly recommend this company for major appliance repair.

We paid over $400 to fix our refrigerator at the beginning of March and by April it stopped working…read moreagain. The owner has a cocky and smug attitude which is fine if you're great at your job, however, I can't help but feel you're incompetent. We should have just bought a new fridge.

Mark was amazing. He was able to fix the dryer on my older stackable unit. The repair experience…read morewas smooth and fairly priced. Will use again.

If I'm a little over-the-top in my review, I hope you'll understand. It seems like *every* time I…read moreget something repaired I get taken, and I finally found someone honest. Wait, what? Yeah. An honest person. I called him to fix a Whirlpool washer and he showed up when he said he would, had all the parts and tools to fix the problem, and he was inexpensive! It's such a simple thing to have someone you can rely on and I'm thrilled that there's someone like that close by who's competent. He even had me check something before coming out to make sure it wasn't a simple DIY repair, and gave me a free, spare drier hose after seeing my kinked old one. Two thumbs up!

Spoke with Andrew and he was able to get to me in just 2 days. He was professional, friendly, and…read moreexplained everything to me. I've dealt with lots of repair people, and it's always a breath of fresh air to deal with someone like him. He fixed my dryer the same day and I definitely plan on referring Nassan Appliance to friends and family! Great experience!

Andrew was quick to help with an inoperable gas stove. He had the parts and fixed it!…read more I will call them for repair again!

Rodney came out (june 6, 2023) on short notice, on time and fixed our leaky refrigerator, Price…read morewas good and all dealings were friendly and reasonable. I highly recommend RJ and like it that they are a true local business. He will continue to get our business. Nice man.

This is by far the worst experience I've ever had with a service provider. Long story, short....The…read morerepairman/owner came to repair my dryer disassembled to find the issue and said he had to order parts. The parts never arrived and after going back and forth with him and his disrespectful answering service for 3 weeks without a washer I ended up buying a new one.

First for the positives, company is responsive, arrives on time, and is very knowledgeable and…read morecapable of diagnosing a problem. Now the negative, I had a gas range top with a defective wiring harness. To buy a replacement online, less that $70. Charge to replace by Igor, 20 minutes and $376 charge. Moral to the story, use them to diagnose, pay them their $70, and tell them no thanks to the repair and buy the stuff online and do it yourself. Very much a rip off but learn to play their game.

Really speedy response to my message (within about 5 minutes) and quick availability to come out…read more(about an hour after initial contact). Josh was great - on time, polite, and knowledgeable. He diagnosed the problem with my Maytag washing machine in a few minutes and had the issue fixed in about 30 minutes total. Definitely a great experience, and priced reasonably ($60 for the service call).

I won't keep it too long. This young man is honest he could've come and replace one part but…read moresometimes one part does not fix the situation he knew I was low on gas. And convinced me to spend the extra money so he didn't have to come back out. His talent is not cheap, no one is cheap. We all have to make a living. he has not been back to re-fix anything my air conditioner is cold, even though we're going in the winter, I will use them again in a situation that I cannot take care of. I was very pleased to not have to resort to a big box repair person or company that is going to tell you they need to replace the whole system or nothing at all so for 700 bucks instead of 7000 I will have at least one more summer without having to put gas in my system, very thankful.

I recently used Hope Heating & AC Repair, and I must say, I was highly impressed with their…read moreknowledgeable crew and the affordable pricing they offer.

Brad provides excellent and professional service. His quote was well below the market price. When…read morehe arrived at my home, he was on time and courteous. The job was well done and he even provided a warranty. Highly recommend using his services.

Do not use this Man. Douglas K. Monroe came to my home to install a garbage disposal. I have a…read morewritten report from a real professional who advised me that the garbage disposal installed was either after marking or used. Mr. Monroe supplied the warranty company Armis and the company he worked through TARP with a picture and receipt of a garbage disposal however it is not the one he installed in my home. After installing the garbage disposal in my house it leaked water onto my floors I had to use mops and large wash towels I got the water from under my cabinet, I called him and he came immediately, I recorded the entire conversation with him from the time he walked into my doors. He advised me the garbage disposal was installed incorrectly and he had to get a part from Lowe's to correct it and would charge me $70.00 to install. Keep in mind he just installed this disposal the day before. After he left I called an appliance professional that I know and told him what Mr. Douglas Monroe had told me. I added him on a 3-way call with Mr. Monroe and recorded the entire conversation. After Jamar spoke with Mr. MOnroe and let him know that what he was telling me was BS Mr. Monroe agreed to come back with the part he purchased from Lowes and install it for free. He came back to my home and installed the part. I have this recorded and I have the receipt that he got from LOWES with his debit card number on it. He is such a Liar. From November 1 until I noticed water on my floors on November 15, his fix had been leaking under my sink and I had to call another company called Mr. V's Appliance to fix the leak. The technician name PETER that came out advised me the garbage disposal was used and could not be fixed and that I would need a new garbage disposal. I have this conversation recorded also. This technician advised my Warranty company that the garbage disposal was used and could not be fixed and they agreed to purchase a new garbage and pay for this company to install which they did. This leak caused the plywood under my sink to buckle. The technician from Mr. V's advised me that the company should have insurance that would repair my plywood since it was caused by the leak from Douglas Monroe however Tarp The appliance professional company that contracts Mr. Monroe advised me that Mr. Monroe told them a different lie. Do not use this Man. He is substandard. He has a bullying personality. I am going to write this review on every source that I can. DO NOT USE THIS LYING, INEFFICIENT man, he will mess up your job and lie to get more money out of you. I have every call with the warranty company recorded also with his company tarp. I have my call log where I called them 15 times and now I have reached out to FOX 5 consumer news to report this travesty inflicted on me. REMEMBER THIS NAME DOUGLAS MONROE. He operated under the name of MONROE APPLIANCE and works through or contracts through different appliance companies. This man needs to stop. I am a retired senior and it is sad that people like this will pry on a senior and cause damage and not own it.

Mr. Monroe responded promptly to my request for help. He was able to come to fix my washing…read moremachine on a Sunday and in the rain. He arrived on time as promised and the service call fee was incorporated into the final cost of repair. I am grateful for his help and the cost was a whole lot less than the cost of a new washing machine. I am pleased that the work could be completed in one visit since he had the needed parts in his well stocked van.