Family business. Nice people to work with. Quick response, great pricing. Volunteered to come back…read moreif repairs went wonky

Our dryer was starting to make noise as it was running, so I called Mid-State Appliance Repair to…read moretake a look at it. They had a very professional and courteous technician out the very next morning, who was able to remove the dryer drum, install a new pulley on it, and get everything back together in about 30 minutes. Our dryer has been running great since. Great experience - we'll definitely be using them again in the future!

Great customer service! I called at noon, my dryer was repaired by 3:00 and well within my budget…read more 10/10 would HIGHLY RECOMMEND!!!

Tim runs a truly honest business. I wish I'd known about this place before I called someone else to…read morecome charge me $100 just to tell me my washer was broken. I'd heard good things about East End Appliances, so I called and Tim was super helpful, delivered a new (refurbished) machine the next day. When I discovered it had a tiny issue with the rinse cycle, he held on to my check and waited until after he delivered a second machine and it was working properly before cashing my check. He also imparted a ton of wisdom about all kinds of stuff, and now I know who to call when I need recommendations for... well, anything local, ha! Just the kind of neighbor you want to have!

Me and my husband called this company to come fix our washing machine, the problem was the lid lock…read moreand the control panel, but prices were all over the place, the service fee was out of this world, and here we are 6 months later and our washing machine is broke down again. We are dissapointed with the price and the work that was done.

Vadim was great. Process was quick and I appreciated their honesty & professionalism!read more

Excellent, family owned appliance company. We've bought several used appliances over the years…read more They're honest and reasonable.

sold us a nice washer dryer set, unfortunately the dryer is filling with water for no reason, we…read morecall try to get it fixed the woman who I've had 3 interactions with has on ever encounter claimed her boss is at an appointment I'm positive no ones daughter go to the dentist the many times. Anyway she does not return calls does not give information does not text or email. Extremely unprofessional and extremely difficult to even get an answer. They still have not called back it's been weeks. The dryer is broken we were sold a broken dryer and then ghosted when asked for a repair for the thing the just sold us. Do not buy from them theres so many other options.

I am beyond delighted to endorse this business. Though I won't name names, I have had awful service…read morewith a certain smiley-faced appliance repair service in Nashville. On the hunt for a better solution, I came across Advance Appliance Repair. Never again will I call the competition. My entire experience from start to finish was excellent. We had two problems to address: a leaky washing machine and a broken ice maker. Scheduling was a breeze and super transparent. There was no 20-hour window, where I was stuck at home waiting for a service pro. Instead, as promised, the guy called me that morning and we worked out a mutually agreeable time frame for him to come by. Thomas was on time and efficient. He got right to work , finding and fixing the source of the leak right away. It also took him no time to identify why our fridge ice maker was broken. Because they are authorized repair people, he has access to a whole database of makes, models and parts for a wide range of appliances. Within moments, he figured out what we needed and had written up a detailed estimate of how much it would cost to order the part and repair it. Thomas and his team stayed in touch over the next few days to confirm the part had arrived and to schedule a time for him to come install it. Lickity split, the problem was fixed on his second visit, as promised. If you're looking for a reliable, cost-effective efficient and easy appliance repair service, please consider Advance Appliance Repair. I'm never using anyone else!

First off, awesome customer service! I was assigned Andrew and he was very impressive. He looked at…read moreour oven range and immediately could see what was wrong. He was very detailed and walked me through exactly what went wrong and how to prevent it from happening in the future - I really appreciated that. I'll definitely be using them again in the future!

First, the address on here is incorrect. They no longer have a physical address. I found this out…read morethe hard way, lol. Once I figured that detail out, every other part of my experience was awesome. Mr. Kendall is very easy going and knowledgable. He told me upfront what the two possibilities were with my broken dryer and the price of each option. He came within the timeframe he promised, fixed it at the price he quoted, and was done in like 20 minutes. He even fixed my broom, lol. I highly recommend.

Mr. Kendall was recommended to me by a fellow handy man. When I called Mr. Kendall gave me…read moredirections on how to check my appliance. He was top notch in not knowing me from Adam. Turns out he does not do Front Load washing machines, but helped me get to the right people. I will certainly be calling him again. In speaking with other fix it guys, he has a wonderful reputation. Really a top notch person.

Reached out and the person said they would come by during a 2 hour window. I took off work for them…read moreto not show or ever tell me there weren't going to be able to make it. Don't waste your time.

Came out very promptly and on time. Oleg was friendly according to my husband who dealt with him…read more He charges a 85 dollar diagnostic fee but that goes towards the repair. I will say I was taken back at the price in total. It was very expensive to change a heating element in our dryer. He charged us 295.00 in total and was here all of 30 minutes. All in all I'm glad my dryer is fixed but I feel like the price was very high for the time spent and the part cost in my opinion. Also want to point out that he did not take credit card. We had to Venmo him which I don't love when it comes to business.

Poor service and old rebuilt appliances. I bought a washer…read moreand got it home and it would not power on. Then he was very rude about me returning it even though he promises a 30 day warrantee. It is basically a junk yard.

The owner is so knowledgable about everything to do with washers and dryers and other appliances !…read moreOne time i told him what my washer was doing !! He told me what was wrong and helped me rig it to keep it working for another year !! He is very caring and honest !