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    The Armstrong Company

    2.6 (19 reviews)
    Open 8:00 am - 5:00 pm

    Services - The Armstrong Company

    In-state moving

    International moving

    Out-of-state moving

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    Charles B.

    The pictures are just an example of the total lack of respect given to my family and belongings during our move in June 2018. We hired United Van Lines / Armstrong to load and move our house. During the estimation phase, we were told we would fill an entire truck, which should have made the logistics of the move easy, since no other households would share the truck. On the packing day, the crew did not show up until late morning. They ran out of boxes and left about 5 hours later--never to return. The next day (loading day), the truck that showed up was partially full (not empty as specified and required). The driver and his crew attempted to finish packing. But we're unable to complete all packing, nor finish loading our household due to filling up the remaining space in the truck. They left around 10pm, leaving us with no idea when or if the remainder of our household would be loaded. This delay caused significant stress and additional costs due to the need to find hotels for the family while we attempted to sort out this mess. We eventually contacted someone at Armstrong, and a truck was sent to load the reminding goods and take them to the warehouse. Again, we were left with no idea when or if we would see our belongings. Let me stress that at no point in this entire ordeal were we ever contacted proactively by Armstrong or United Van Lines. After several days, we were finally able to get in contact with Armstrong to schedule delivery. They were unable to stay within the 'guaranteed' delivery window, and delayed receipt of our goods by an additional 2 weeks. Even then, the driver still showed up a day late, and around noon. Upon unloading, the driver informed his crew to dump our belongings in our garage and walk-in basement. The included pictures are just an indication of the disaster that was left in our new home. There is extensive damage and missing goods, and there are a lot of other details that I have left out. But, this review should paint the picture of how United Van Lines and Armstrong treat their customers. I cannot emphasize enough how much you should avoid Armstrong and United Van Lines.

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    Veteran’s Best Movers - Lakeway, Texas!

    Veteran’s Best Movers

    (64 reviews)

    I can't say enough good things about Veterans Best Movers! From the moment they pulled up, the…read moreentire crew was professional, friendly, and respectful. Each person took the time to introduce themselves, learn our names, and shake our hands, and that first impression really set the tone for the whole move. They took incredible care of our home and our belongings. They covered the doors, protected the floors, and carefully wrapped and covered all of our furniture before moving anything. It was obvious that they weren't just trying to get the job done, they genuinely cared about doing it the right way. They even finished ahead of their estimated time, which was an awesome bonus! As a veteran, I especially appreciated how well they took care of my family and us throughout the entire process. They even offer a veterans discount, which was a really meaningful touch.

    Kyle and Alex were moving someone into the apartment complex where I live. While they were waiting…read moreon the couple they were helping, they noticed my friend and me struggling to get some couches up to my apartment and offered to help. Before I knew it, they had carried my old couches out and moved the new ones upstairs. I tried to tip them for their help, but they wouldn't accept it. I truly appreciate their kindness and willingness to help complete strangers. It's refreshing to see there are still good people out there who step up when someone needs a hand. Thank you, Kyle and Alex!

    Bailey's Moving Company

    Bailey's Moving Company

    (194 reviews)

    Absolutely recommend Bailey's Moving Company. Gio and Josh rapidly knocked out the job with real…read morecare and attention to detail. They were real pros, and on an easily 100+ heat index day, it can slow things down considerably, with a 3 staircase climb over and over. I needed a 2 person crew for a 10 minute move from a 3rd floor apartment in South Austin to a relatively nearby home. Richard Bailey messaged me here on Yelp and to my phone number after I contacted multiple movers. I can only say one slightly negative thing here. At first contact, I wasn't entirely certain that they had accepted my job offer and date. I did have to message a few times to make sure the date and time was actually locked down. I, and so many of us, have been "flaked" on in the past, as I did a few times in Nashville somewhat recently. So I felt I had to reach out a little more as I had a very tight timeline and was just trying to get all my ducks in a row. However with a few messages we did lock in the day and time with a couple days to spare. I would just say that when we are here putting multiple offers on Yelp, you do end up getting blasted by some companies immediately, too much so, but it does make them "seem eager" to lock in the job. Just a little better first contact would be the only slightly negative thing I could say. On to the great: I received a call and message from Gio of their ETA the day before and on the day, which they met. The heat/humidity combination got really bad, still they had surprisingly great attitudes and asked all the right questions when they came up. They wrapped and protected all the furniture as if it was going in a cross country van/semi-trailer. Going down apartment steps, everyone's furniture has gotten scratched and bonked and movers have just said.. oh well. These guys knew exactly what they were doing and everything arrived perfectly. They even had me "direct" them to which room or area as they pulled carts of boxes up to the home. Gio and Josh were just good people, hard workers with real attention to detail and a positive attitude. I don't have any other reviews on Yelp, as far as I know, so here I am highly recommending Baileys Moving Company. I'll try to use them again if and when it happens next, and I'll be recommending them to any friends that are looking for help moving. Good to meet you guys and thanks again for the great work. - CV

    I solicited quotes on Saturday morning for a Sunday or Monday move & got back 6 -7 replies, a…read morecouple of whom I spoke with on the telephone. Bailey's Moving had the best reviews going in and they offered me the most affordable quote, so after a phone call with David, the Owner/Boss, I booked them for Monday morning. The crew arrived as scheduled and quickly dismantled and wrapped everything that needed it. The men moved carefully but quickly with my property, as if they were having a silent race. With me paying them by the hour -- my kind of guys! Bottom line: my move went off better than I expected. Bailey's Moving Company is a professional operation & you would do well to hire them. Thank you, gentlemen.

    Evolution Moving

    Evolution Moving

    (147 reviews)

    Seamless booking and on short notice. John and Evan showed up on time, and went right to work…read more Provided extra care so our furniture and new home were not damaged. Moved out and organized boxes in our garage for easy identification and unpacking. I would highly recommend Evolution Moving. Thanks again for making this a great move from out of state.

    1 Star -- An Extremely Disappointing and Traumatic Moving Experience…read more It has taken me a couple of months to process this experience and honestly get past how traumatic it was, which is why I am only now writing this review. This was my second time using Evolution Movers, and I deeply regret trusting them with my belongings a second time. Based on this experience, I cannot recommend this company to anyone. From the beginning, the movers made me feel uneasy and uncomfortable. There were rude, condescending comments made about my belongings, and my wishes regarding how my home and property were handled were repeatedly disregarded. They insisted on going through areas of my home despite my objections and showed a complete lack of care when it came to doorways, floors, and my personal property. I even purchased drinks for the crew, only to have one of the movers tell me, with an attitude, that he didn't like grape Powerade. My belongings were made fun of, and I could hear complaints about having to move certain items, including my plants. As a customer who had hired and paid for a professional moving service, I found this behavior incredibly disrespectful. Unfortunately, the problems weren't limited to their attitude. Multiple items were damaged or broken during transit. Their truck also tore up my driveway while backing in, once again demonstrating what felt like a complete disregard for my property. Perhaps one of the most unprofessional things I witnessed was the movers working out on our gym equipment while they were on the clock. I did purchase insurance through the company to protect against damage. However, getting the damage addressed was not a simple process. It ultimately required me to have a contractor come out, assess the damage, and provide a written estimate before the company would cover the full amount of the insurance I had purchased. I did make management aware of what happened. The explanation I received was that they were understaffed and hot, as though those circumstances explained or excused the way I and my belongings were treated. Being understaffed or working in the heat does not justify disrespecting a customer's home, belongings, property, or boundaries. As a veteran and healthcare professional, I have always believed in treating people and their property with respect, professionalism, and dignity. I expect the same when I hire a company to come into my home and handle everything I have worked hard for. This experience was far beyond simply having a few things damaged during a move. It was the overall lack of professionalism, respect, care, and consideration that made this experience so upsetting. I gave Evolution Movers a second opportunity based on my previous experience with the company. I sincerely regret that decision. I cannot recommend Evolution Movers based on my experience. If you are considering hiring them, I strongly encourage you to ask very specific questions about how they handle property, damage, employee conduct, and customer complaints before trusting them with your home and belongings.

    New Braunfels Moving Company

    New Braunfels Moving Company

    (54 reviews)

    This is primarily review for excellent customer service as I wasn't able to end up using them for…read moreour move. They did a fantastic job of coming out on short notice to go over all of our property here that needed to be moved and they gave us a very competitive quote the same day in fact multiple quotes as I needed different things broken up for comparison. In the end, we already had our truck booked and we were stuck using their moving service, but I wish I could've gone with these guys as the whole team was just fantastic as far as being professional, responsive and organized. I also know that the folks that lived in our home before actually had used their services and were quite happy with them.

    Do not recommend this company. Their staff was very slow and came unprepared. They didn't have all…read morethe packing supplies or proper tools to remove Tv mounts on day 1 as promised. Day 2 they took 13 hours to move half of a house with two small trailers. They also had no tools and had to use ours (simple drills, screwdriver etc). Keep in mind we paid to have them disassemble and assemble in the one day move. They ruined a brand new mattress with grease hand stains, and did not put our front door back on hinges properly. And to boot...they quoted $4,700 for the move and then hit us with a $5,300 bill, saying their guys worked 30 mins over the quote. The main issue being that they took longer because we had to unpack and find our tools to allow them to use. ***edit to respond to Victoria*** This response is a perfect example of the miscommunication and lack of professionalism. Nobody ever requested to leave a tv up. The day of packing, my husband was playing Xbox and said "whenever yall need to pack this let me know and I'll shut this down". This is also when we discovered that they did not have any tools to remove the TV, so, the TV wasn't going to be removed either way that day. Nobody was ever asked to "make beds" but we paid to have them put together (assembled). The movers also were not met with hostility. You had a group of young men with neck tattoos talking and bragging about their time in prison in front of everyone (including our children). My husband did the responsible thing, which was to address the staff as a whole. I'll mention he also tipped each one $100 bill at the end. We did this because it was apparent that the fault was on managment and not the individuals. They came both days unprepared without proper tools. Two separate groups of movers on two different days being paid to pack, dis-assemble and re-assemble furniture. (How is that possible?) Nobody was ever "cussed out" in person or on the phone. My husband called the very next morning and left a voicemail for the owner that was never returned. This response and lack of accountability again proves why I would never recommend this company.

    2 College Brothers Moving and Storage - Moving made easy with 2 College Brothers! Let us handle the heavy lifting so you can focus on the fun stuff!  #SanAntonioMovers #MovingM

    2 College Brothers Moving and Storage

    (4 reviews)

    What an awesome group of professional movers!! If I could give more 5 stars, I definitely would…read more Took amazing care of my precious items including my antique China cabinet. Additionally they were kind, polite and just a joy. HIGHLY recommend!

    I want to begin by saying that the movers who performed the actual move were great. They were…read morehardworking, professional, and did a good job. My disappointment is with the company's pricing, communication, and billing practices--not with the moving crew. The final cost was nearly double the estimate, and several additional charges were either not clearly disclosed beforehand or contradicted what I had originally been told. I paid a $50 booking fee, but the charges were so confusing that I am still not sure whether it was applied to my final bill. I was initially told that the company offered a healthcare/first-responder discount. Later, I was told that it did not, but that a military discount would be substituted. When I questioned the unexpected charges, the original representative who sold me the job suggested that perhaps the discount should be taken away because I was upset about the bill. I found that comment extremely unprofessional. Afterward, that representative would not take my call. I had to call multiple times before I was finally able to speak with a "Raving Fans" representative about my concerns. This made an already frustrating situation even more difficult. I was also charged separately for materials after being told they were included. In addition, I was charged more than $80 in credit-card processing fees, which had not been clearly disclosed to me in advance. Before booking, I specifically discussed certain services needed for my home and was assured that the movers could handle them. Once the move was underway, I was told they could not provide those services. By the end, I felt nickel-and-dimed with expensive, unexpected charges and changing information. Again, the movers themselves were excellent, but customers should receive clear, accurate pricing and realistic information about available services before committing. Unfortunately, based on my overall experience with the company, I cannot recommend them.

    The Armstrong Company - movers - Updated September 2026

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