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    The Armstrong Company

    2.6 (19 reviews)
    Open 8:00 am - 5:00 pm

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    Charles B.

    The pictures are just an example of the total lack of respect given to my family and belongings during our move in June 2018. We hired United Van Lines / Armstrong to load and move our house. During the estimation phase, we were told we would fill an entire truck, which should have made the logistics of the move easy, since no other households would share the truck. On the packing day, the crew did not show up until late morning. They ran out of boxes and left about 5 hours later--never to return. The next day (loading day), the truck that showed up was partially full (not empty as specified and required). The driver and his crew attempted to finish packing. But we're unable to complete all packing, nor finish loading our household due to filling up the remaining space in the truck. They left around 10pm, leaving us with no idea when or if the remainder of our household would be loaded. This delay caused significant stress and additional costs due to the need to find hotels for the family while we attempted to sort out this mess. We eventually contacted someone at Armstrong, and a truck was sent to load the reminding goods and take them to the warehouse. Again, we were left with no idea when or if we would see our belongings. Let me stress that at no point in this entire ordeal were we ever contacted proactively by Armstrong or United Van Lines. After several days, we were finally able to get in contact with Armstrong to schedule delivery. They were unable to stay within the 'guaranteed' delivery window, and delayed receipt of our goods by an additional 2 weeks. Even then, the driver still showed up a day late, and around noon. Upon unloading, the driver informed his crew to dump our belongings in our garage and walk-in basement. The included pictures are just an indication of the disaster that was left in our new home. There is extensive damage and missing goods, and there are a lot of other details that I have left out. But, this review should paint the picture of how United Van Lines and Armstrong treat their customers. I cannot emphasize enough how much you should avoid Armstrong and United Van Lines.

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    Martinez Movers

    Martinez Movers

    (64 reviews)

    Government Hill

    23 Jul 2026 We…read morecontracted them for a 'transfer'. They are a family-owned company. We were moving from one apartment in our complex to another. Sylvia came to our apartment a few weeks ago to see the lay of the land. She recommended going by an hourly rate rather than a flat price, because the flat price could change depending on what's encountered. She also emphasized to label boxes well like: master bedroom, kitchen, etc. so we went with hourly rate $165 per hour for three movers. There was an up-charge of $75 because they were also moving a gun safe. They arrived at 8:45am and took a quick tour of our apartment. They explained how they go about it. The movers are Luis, Josue and Juan. What a team. Luis is the leader. Amazingly, they were done in 2.75 hours. This is the furniture for a two bedroom, two bath, den, kitchen, living room , dining area and the balcony we're talking about. Plus all the accompanying boxes for each area. We had boxed up everything we could and labeled as Sylvia had requested. And gave them clear paths as best we could to the major pieces. We had a lot of boxes! We wholeheartedly recommend this company for your moving needs.

    Their administration is inferior.. left messages that went without answer. Had to chase them down…read moremore until finally got someone on the telephone. They suggested an in person quote after their verbal pricing which was much more hourly expense than others. They never followed up with their quote. Would not recommend considering at a time of need they basically are unreliable ignoring potential customers. Contacted Einstein Movers which their admin was extremely organized responsive reliable & more reasonable pricing without any issues. Buyers beware of Martinez Movers !!

    Veteran’s Best Movers - Lakeway, Texas!

    Veteran’s Best Movers

    (64 reviews)

    I can't say enough good things about Veterans Best Movers! From the moment they pulled up, the…read moreentire crew was professional, friendly, and respectful. Each person took the time to introduce themselves, learn our names, and shake our hands, and that first impression really set the tone for the whole move. They took incredible care of our home and our belongings. They covered the doors, protected the floors, and carefully wrapped and covered all of our furniture before moving anything. It was obvious that they weren't just trying to get the job done, they genuinely cared about doing it the right way. They even finished ahead of their estimated time, which was an awesome bonus! As a veteran, I especially appreciated how well they took care of my family and us throughout the entire process. They even offer a veterans discount, which was a really meaningful touch.

    Kyle and Alex were moving someone into the apartment complex where I live. While they were waiting…read moreon the couple they were helping, they noticed my friend and me struggling to get some couches up to my apartment and offered to help. Before I knew it, they had carried my old couches out and moved the new ones upstairs. I tried to tip them for their help, but they wouldn't accept it. I truly appreciate their kindness and willingness to help complete strangers. It's refreshing to see there are still good people out there who step up when someone needs a hand. Thank you, Kyle and Alex!

    Bailey's Moving Company

    Bailey's Moving Company

    (194 reviews)

    Absolutely recommend Bailey's Moving Company. Gio and Josh rapidly knocked out the job with real…read morecare and attention to detail. They were real pros, and on an easily 100+ heat index day, it can slow things down considerably, with a 3 staircase climb over and over. I needed a 2 person crew for a 10 minute move from a 3rd floor apartment in South Austin to a relatively nearby home. Richard Bailey messaged me here on Yelp and to my phone number after I contacted multiple movers. I can only say one slightly negative thing here. At first contact, I wasn't entirely certain that they had accepted my job offer and date. I did have to message a few times to make sure the date and time was actually locked down. I, and so many of us, have been "flaked" on in the past, as I did a few times in Nashville somewhat recently. So I felt I had to reach out a little more as I had a very tight timeline and was just trying to get all my ducks in a row. However with a few messages we did lock in the day and time with a couple days to spare. I would just say that when we are here putting multiple offers on Yelp, you do end up getting blasted by some companies immediately, too much so, but it does make them "seem eager" to lock in the job. Just a little better first contact would be the only slightly negative thing I could say. On to the great: I received a call and message from Gio of their ETA the day before and on the day, which they met. The heat/humidity combination got really bad, still they had surprisingly great attitudes and asked all the right questions when they came up. They wrapped and protected all the furniture as if it was going in a cross country van/semi-trailer. Going down apartment steps, everyone's furniture has gotten scratched and bonked and movers have just said.. oh well. These guys knew exactly what they were doing and everything arrived perfectly. They even had me "direct" them to which room or area as they pulled carts of boxes up to the home. Gio and Josh were just good people, hard workers with real attention to detail and a positive attitude. I don't have any other reviews on Yelp, as far as I know, so here I am highly recommending Baileys Moving Company. I'll try to use them again if and when it happens next, and I'll be recommending them to any friends that are looking for help moving. Good to meet you guys and thanks again for the great work. - CV

    I solicited quotes on Saturday morning for a Sunday or Monday move & got back 6 -7 replies, a…read morecouple of whom I spoke with on the telephone. Bailey's Moving had the best reviews going in and they offered me the most affordable quote, so after a phone call with David, the Owner/Boss, I booked them for Monday morning. The crew arrived as scheduled and quickly dismantled and wrapped everything that needed it. The men moved carefully but quickly with my property, as if they were having a silent race. With me paying them by the hour -- my kind of guys! Bottom line: my move went off better than I expected. Bailey's Moving Company is a professional operation & you would do well to hire them. Thank you, gentlemen.

    Evolution Moving

    Evolution Moving

    (147 reviews)

    Seamless booking and on short notice. John and Evan showed up on time, and went right to work…read more Provided extra care so our furniture and new home were not damaged. Moved out and organized boxes in our garage for easy identification and unpacking. I would highly recommend Evolution Moving. Thanks again for making this a great move from out of state.

    1 Star -- An Extremely Disappointing and Traumatic Moving Experience…read more It has taken me a couple of months to process this experience and honestly get past how traumatic it was, which is why I am only now writing this review. This was my second time using Evolution Movers, and I deeply regret trusting them with my belongings a second time. Based on this experience, I cannot recommend this company to anyone. From the beginning, the movers made me feel uneasy and uncomfortable. There were rude, condescending comments made about my belongings, and my wishes regarding how my home and property were handled were repeatedly disregarded. They insisted on going through areas of my home despite my objections and showed a complete lack of care when it came to doorways, floors, and my personal property. I even purchased drinks for the crew, only to have one of the movers tell me, with an attitude, that he didn't like grape Powerade. My belongings were made fun of, and I could hear complaints about having to move certain items, including my plants. As a customer who had hired and paid for a professional moving service, I found this behavior incredibly disrespectful. Unfortunately, the problems weren't limited to their attitude. Multiple items were damaged or broken during transit. Their truck also tore up my driveway while backing in, once again demonstrating what felt like a complete disregard for my property. Perhaps one of the most unprofessional things I witnessed was the movers working out on our gym equipment while they were on the clock. I did purchase insurance through the company to protect against damage. However, getting the damage addressed was not a simple process. It ultimately required me to have a contractor come out, assess the damage, and provide a written estimate before the company would cover the full amount of the insurance I had purchased. I did make management aware of what happened. The explanation I received was that they were understaffed and hot, as though those circumstances explained or excused the way I and my belongings were treated. Being understaffed or working in the heat does not justify disrespecting a customer's home, belongings, property, or boundaries. As a veteran and healthcare professional, I have always believed in treating people and their property with respect, professionalism, and dignity. I expect the same when I hire a company to come into my home and handle everything I have worked hard for. This experience was far beyond simply having a few things damaged during a move. It was the overall lack of professionalism, respect, care, and consideration that made this experience so upsetting. I gave Evolution Movers a second opportunity based on my previous experience with the company. I sincerely regret that decision. I cannot recommend Evolution Movers based on my experience. If you are considering hiring them, I strongly encourage you to ask very specific questions about how they handle property, damage, employee conduct, and customer complaints before trusting them with your home and belongings.

    Graebel Van Lines - Call Today 877-490-0719!

    Graebel Van Lines

    (7 reviews)

    Getting to this review a little late, but I wanted to put my two cents in about this company, and…read morefor the most part, it is all pretty positive. My wife and have learned the hard way just how hard it is to find a good moving company for moving from state to state. It is really really hard, and a scary experience when you feel like a novice, or you are only experienced at local moving. There are way too many companies out there all to happy to scam you so you have to use your best judgement, and do not give in till you are satisfied you feel comfortable with your mover. First off, we did a corporate move that her company paid for, and we chose a company called Virgin Van lines. Total disaster. Took us months to get our stuff, and sadly for other families, they are still tied up in court awaiting budget, who sued virgin, to find a way to get them their stuff. I had to move my stuff that was left after her, since she had to leave first, and I had a few months left on my lease. This time I was determined to do my homework and not get scammed. This time I had every company I was interested in come and visit, and if they refused, I crossed them off the list. I had about seven different companies come and visit, all of them with their own scheme, no matter how reputable they seemed. Even ones from moving scam.com who came highly recommended were shady. All star movers wanted to charge my 7,000 dollars to move from NYC to Austin Tx!!!! Cut to Graebel, and a very no nonsense woman named Ann who phoned me at 7 pm at night because I had asked for a rep to call me. At first, I was deeply put off, as she suggested I might not be able to afford Graebel, and that if I was looking to cut corners, they were not the company I wanted. She also told me it might be a waste of her time if she came out to see me the next day. I know it sounds bad, but, something told me she was testing me. She wanted to see if I was going to balk at her price, which actually turned out to be the right middle number I was looking for based on prices that were low balls, and too expensive. I insisted she come, because I had a feeling she was the one I was looking for. Crazy I know. After insisting for an hour, I got her to come down, and thank god she did. She was actually a really nice lady, smart, knowledgeable and frank. She told me how the business works, with no BS. I liked her already. And I knew that whatever she said, the company trusted her with 20 plus years on the job, so what she says and promises sticks. My middle ground was about 2350, not cheap, but also not horrible considering NY to texas is about 6,000 miles plus. She mad sure it was binding, but a real binding, not a promise to bind. The difference, whatever she quoted was her responsibility, so if her estimated weight went over, and my items actually weighed more when it got to my home in tx, I was not responsible for any extra charges. However, if it came in below, I would get the refund. The trick to this of course, is that the company will at a minimum, want what is qouted, so even if it might come out to less, they will probably weight it in a way that ensures they get the quoted price. They tell you of course you can be there for the final weighing, but once you are getting your stuff, and just happy it arrived and you are on budget, you tend to forget and just want to get on with it. The one thing they do do differently, which she admitted saves the company money, is on labor. They use 2 man, or in my case, for pick up, two women crews. For the drop off it was two men. This of course can be a disadvantage because it puts more work on one individual without a third man to help. The upside to it for me the tip is a little easier to figure out. There was some hiccups. Once or twice I had to go back and forth with Graebel management about mis quoting the price, but it was fixed fast. Also, the guys who dropped of were nice, but a bit grumpy. It was specifically stated my bed would be put back together once they arrived, but they were not happy about doing so, and were told they were given no such directive. I insisted, and they let it go, and did it, but not happily. It gone done, that was all I cared about. The check was given over, and that was that, all was done. No surprise surcharges, no last minute demands, and they overall did a good job. The moral here, do you homework. Nothing will be perfect, no moving company is, but it is as close to perfect as it could get considering the circumstances and nothing like the disaster our first move was. They kept me updated, and returned all my phone calls. They really did not do follow up to make sure I was happy, but I let it go, as the job got done on time and on budget, and just in under two weeks. So I can recommend them. Be clear on what you want and do not take no for an answer. Moving is stressful, and if you do not educate yourself it will go wrong. Jr from Round Rock Tx

    The worst moving experience I've had. The summary: company paid-for relocation package across…read morecountry. Graebel packed and loaded our stuff in Austin, then drove it to Seattle where most of our stuff went into storage and some stuff was delivered to us at our temporary housing. A month later, the rest of our stuff was delivered to our new home. A long complicated move with lots of hiccups, damaged furniture and one (maybe more?) item still missing. The never-ending story: In the beginning, everybody was nice and professional. The box packers (two women) did a fantastic job. Not one thing they packed was broken during the move. They should get five stars and a raise. In fact, they should be in charge of everything. Moving day arrives and from the driver to the movers, we started getting constant reassurances about our stuff. We were living in an apartment downtown with limited parking and loading. So they took our stuff in a smaller truck back to the Graebel facility to crate and load into a big truck. Given that we didn't have a lot of stuff, we'd be sharing a truck with other customer's crates. You can probably see where this is going. BTW, there is one special piece of furniture I showed the movers and the driver. Oh, hey guys, this one thing I really love, it's antique, has sentimental value, irreplaceable, etc... I was told it would be handled with kid gloves and crated on its own. Yeah, not. More on this later. The stressful move from hell begins as we drive across country with four pets and whatever stuff we could fit in our vehicle. Luckily, we didn't break down in the desert or lose any pets, but will never do that drive again. We arrive at the temp housing and wait for our delivery. Of stuff we might actually need. Days follow of evasiveness and no shows. We figured they had lost our stuff. The driver would call and say he was going to be there, then not show up and reschedule for the next day, then not show. Repeat over and over. One day, I was in the apartment's parking lot and, lo, there was the driver of the truck! OMG, my stuff! Well, no. Bizarrely, he was delivering somebody else's stuff and would be back later. Uh, what? Finally, they deliver our stuff late one night. It was nice to have a hair dryer and warm clothes. Weeks later, we move into our permanent digs and are surprised when Graebel actually shows up on time to deliver the rest of our stuff. The guys are nice, but immediately start complaining about the packing/loading job of the Austin folks. The driver doesn't seem to think we have to actually check off stuff as it's unloaded because it's all coming out of crates. I don't tell him he's insane, but, really? So, I start checking the labels. Luckily for some other customers because it turns out we got some of your stuff including a big flat screen TV. Whether or not you actually ever got your stuff after I pointed this out, who knows? I'm still waiting on an item Graebel has. They know they have it because they emailed us to ask if we were missing it. Anyway, delivery day was 7-2-12 and today is 10-10-12. It's kind of funny, but not really. What are you doing with my fancy garbage can, Graebel? Do you remember when they said they would handle that one piece of furniture with special loving care? What they meant was it will be shoved into a huge crate with heavy stuff that will fall over and smash it into pieces. Then, a mover on the other end will carry it like a sack of flour and break it some more and then deny it when you see them doing this. It's still sitting in my dining room in complicated broken pieces. Parts are missing and the repair shops Graebel's insurer recommends can't repair a scratched table let alone a two-hundred year old Chinese antique. ALL of our other furniture has scrapes, dings, scratches and damage. Except for the couch because they wrapped it like a baby. A soft, large, sturdy object. I have no words. Never again, even as part of a relocation package.

    The Armstrong Company - movers - Updated September 2026

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