I moved to The Aspens Fairhaven in April, and after only a few months, I can honestly say it already feels like home. From day one, we felt welcomed. Lynn was amazing when she gave us our first tour--she took the time to show us around and made us feel comfortable from the start. By the end of the tour, we had pretty much fallen in love with the property. Patrick and Adam, the Manager and Assistant Manager, have also been wonderful. They are always attentive, approachable, and willing to help. It really makes a difference knowing that the people managing your community genuinely care about the residents and the property. One of my favorite things about living here is coming home after a long day at work. Walking through the beautiful pathways, passing the streams filled with fish, and hearing the birds in the aviary is sometimes all you need to relax and forget about the day. It honestly feels like a little escape from everything outside. The community is peaceful, clean, and I feel very safe here. The neighbors we've met have been friendly, and you can tell many of the residents also take pride in keeping the community looking nice. I have seen a few reviews mentioning the noise from gardeners and maintenance crews, but personally, I see that very differently. A property this beautiful doesn't maintain itself! The amount of work that goes into the landscaping, streams, common areas, and grounds is obvious, and I appreciate seeing that level of care. And the maintenance team deserves its own recognition. After living in apartments for almost 15 years, I have never experienced a maintenance crew this efficient and dedicated. Recently, I submitted a request regarding my air conditioning, and they were there the very next day. That kind of responsiveness has been consistent with our experience here. After several months, I can genuinely say that moving to The Aspens was a great decision. From the management and maintenance team to the beautiful grounds and peaceful atmosphere, we are extremely happy to call this place home. read more

The Aspens Fairhaven - Apartments Near Me - Santa Ana, California

The apartments atmosphere is really beautiful especially with all the trees and plants. The amenities are nice (gym, sauna, pool) but the parking situation is HORRIBLE. As someone else stated if you arrive after 4:30 PM, sometimes even 4:00PM, you will not find open parking at all inside the apartment complex, the street parking may also be non-existent too, and parking by the neighboring houses is a no-no. Furthermore, leaving you with no alternative options for where to park your vehicle which can be really frustrating after work/school, running errands, picking up your kids, etc. read more

If you want to get calls that your car is getting towed when you dont live here then this is the place for you! If you want to be made to feel that your identity is being stolen, this is the apartment to tour! Make sure to give your phone number to tour so that they call you to harass you 11 years later. Call caiming you failed to pay your rent when in fact you never even signed a lease. When threatened with police and lawyers the people here, have no problem giving private details to people they have called on the phone. I got a current residence full name, email address, phone number and other occupants info. I've asked the office to completely remove my phone number and name from the system. I still receive calls. Your private info is not safe the hands of the people that work here! read more

This rating is for the property managers, Patrick and Adam. If you're looking for an apartment and you find importance behind the management onsite, this is a place I'd recommend. They've been nothing but amazing everytime I've needed them for anything. One reason why I chose this place when I first toured was while we were walking around, a resident crossed our path and Patrick greeted them by name. Compared to other places I toured where we crossed paths with a resident, he was the only one who knew residents by name and truly meant it when he talks about caring for the community here. Adam is the same... I stupidly forgot my keys at 11PM or some late hour and Adam came to the rescue with a cheerful face even though I was making him come to my unit to let me in due to my forgetfulness. I'm sadly moving and I've told my friends how my hesitation was due to the management here as they've truly been amazing where I am comfortable going to them with questions or help but life happens where I decided to make a move. Also, location is great as it's close to the freeway. Amenities are also available and overall, if you enjoy more an at-home comfy vibe, I'd say this is a place that I enjoyed. They really do make you feel welcome and comfortable. To also add... for the price, I don't think you'll find a better place than here when it comes to a loft layout. Thanks, Patrick and Adam - you truly made my stay here much easier and comfortable. read more

I signed my lease after falling in love with the atmosphere of the complex, I really didn't mind paying $2600 a month, I could look past the fact that there was no in-unit washer dryer and that I had to pay out the nose for shared laundry, the fact the train screeches by at 2am every night, the constant need to wash my car, the tree trimming that happens practically every day at 8am, the leaves, the restrictive gym hours, I still really enjoy my space! Want to know what I can't handle? Driving in circles around a parking lot for over an hour every night because I get home after 4pm. "What about the emergency spot that's meant for the security patrol?" I hear you ask, good question! But also taken by 4:30pm! There is only about half a block of street parking outside the complex that is shared with 2 other apartment complexes who I can only guess ALSO built more apartments than parking spaces, because there are always cars parked in fire lanes for days on end. God forbid the company tries to get in touch with the city to get approval for parking permits for the empty streets just a block away that tickets like no neighborhood I've ever seen. I've created an entirely new email and yelp account just to ensure there would be no retaliation for the rest of my lease but I dont see how things could get any better and wish I could continue living here but only a couple of months into my lease and I'm already looking for new places to live. read more

This place has a very large amount of foliage. Along with that comes a lot of insects. They have a lazy river running through the property with White foam all along the top. Residents feed the ducks that are allowed to swim in the pool. They have over 150 cars that have no place to park. With so many trees they have tree trimming in the morning several times each week. read more

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Waited and waited to tour for an appointment that I SCHEDULED. Nobody was in the office. I called and spoke to a woman on the phone who said she would message the manager. Did not hear anything back. It's clear they have poor communication and don't care about potential new residents. I was really hoping to like this place too...bummer. read more

Love the office staff. Patrick and Adam. They made my move a nice transition. They call back immediately when I have questions.

This review is for Patrick in the sales office. We have recently toured dozens of condo and apartment communities in the Orange County area during our home search. When factoring all things considered. Aspens got a 9.5 on our rating scale. It is the only property to score this high. Peaceful mountain like environment Nice clean room with great floor plan Modern and clean laundry Water features everywhere Cabin in the woods style pool and spa Cabin style community room that feels like home Large and clean gym with abundance of relevant machines On site management team who actually care All the other places we looked (apartment) the management staff were just nice people who needed a job. Patrick acts like the owner. If your considering getting a place here. This is your sign to do it. The only reason we ultimately chose not to move in was we got an accepted offer on our first home purchase. read more

I would avoid The Aspens Santa Ana. My car's been broken into at least 5 times in 9 years while parked in my car port. The latest, and final straw, was this past weekend where my car's back window was broken with a big hunk of ice in a smash & grab. Still trying to remove the glass from my car. A neighbor's vehicle was also broken into the same night as mine. When I talked to two other residents that morning, I found out that there was another break-in the week before mine, and another on Christmas Eve. Aspens upper management refuses to hire adequate security or put in cameras, leaving resident cars as sitting ducks. I have also had stuff stolen from my car port storage area. These apartments provide an arboreous illusion of safety, but be willing to have your property tampered with on a weekly basis. Management has even warned residents that more mail is being stolen of late. It never ends. I would highly recommend not moving here. You're not getting the security you think you're paying for. read more

I can barely function with the parking situation. Suana broken, gym needs a row machine (punching bag would be nice) and I still need to buy a membership somewhere as it is not open early enough. Was told might be able to help prior to move-in so I feel catfished, promises not fulfilled by leasing agents! Was not fully informed of the extent of the cockroach problem, it is HORRIBLE! My friends joking refer to the Aspens as "Cockraoche" castle. Might start trending on social media? read more

I had a fantastic experience living at the Aspens! The first thing to mention is that the staff are fantastic: accommodating, kind, and go out of their way to ensure you are comfortable. They are quite busy, so sometimes tricky to get ahold of, but ultimately wonderfully professional and reliable. When I'd run into any of the property managers throughout the day, they'd know me by name and have an established rapport that was genuinely impressive for the amount of residents they must interact with on a daily basis. They were the primary reason for my positive experience at the Aspens. A close second would be the premise itself. Walking into the Aspens is like a sigh of relief. Every time I'd arrive home from school or work, the trees, streams, flowers, bridges, and even gas lamps actually made a difference in my day. There's even a small aviary. The first time I walked into the Aspens while checking out apartments, I knew I wanted to live there. It's a fabulously imagined space. I loved whenever I'd have a friend over and they'd remark on the area. The location is within a biking/walking distance or a short drive to Chapman University. The environment is quiet, friendly, and peaceful. I never had an issue with noisy neighbors or disruptive parties. The facilities, such as multiple laundry rooms, pools, a gym, a clubhouse, tennis and basketball courts, recycling, and a car wash station, were major selling points for me. They are well-maintained and fellow residents were always courteous about sharing space. We did have a few minor issues such as the A/C going out for a few days before it could be fixed and some cockroach sightings early in our stay (my roommate and I are tidy people, and the bugs went away after we set out some bait stations and secured all food and trash). The reviews I read before my stay about the safety of the area almost deterred me from applying, but my experience was that these are anomalous. Basic safety precautions such as taking valuable items out of your car and locking up proved to work for me in my stay there. If you have the means, investing in a Ring camera provided my roommate and I peace of mind. We never felt unsafe there, especially once inside the gates. The only major issue is the parking. I'd like to emphasize that this is absolutely to no fault of the staff, who go out of their way to ensure you will have parking when they can. Each apartment is only allowed one parking spot, and it is quite difficult to find parking if you have more than one car. In the evenings, it would be winning the lottery to find a space. Guests will be better off taking a Lyft or Uber, as there is truly nowhere for them to park. The Aspens, all in all, are truly a great place to live. If you're looking for excellent staff, beautiful premises, ample facilities, and a generally peaceful and homey atmosphere, take a look at the Aspens. I loved my time there, I miss it often, and I would absolutely recommend these apartments to anyone considering one. read more

Do not. I repeat. Do Not Move here I lived here for 7 month. Management is nice and friendly to get you to move in. But on move out they change you thousands extra even if your the perfect. Extra parking for tenants is a joke. Unruly tenants and guests around pool area. Loads music around pool and management does nothing. Area rules not followed by management Again - stay away from this place read more

First off, I'd like to shout out Adam and Patrick for always doing their best to meet our requests on time. They both show much respect and kindness to us each time we talk. Benefits of living here: Close to the freeway, friendly staff, and safe for the most part. Cons of living here: the parking. I'm starting to think it's actually not the staff's fault. I constantly see people's cars stuck in one place for weeks. Some cars don't even look mobile. We plan on staying here longer and hope to see a change in the parking situation. read more

While there is sooo much to love about this place, it's hard to feel good renting here when it's SO expensive compared to newer, nicer properties in the area. This is an OLD property - so old that we pay more for renters insurance due to property age, and the ATT tech didn't want to set up internet due to fire risk from what he said was "some of the worst wiring [he'd] ever seen". There have been no updates, the fixtures are cheap and rusted, counter tops rain sawdust from unfinished and unsealed edges, peeling and chipping paint, cabinets and drawers are so thick with latex paint they stick and squeak loud enough to wake the neighbors. It's on a train line that runs 24/7 and wakes you up through the night. There is also an encampment on this train line and the river space that parallels it - my car has been broken into 3x, we have people high out of their minds sorting through trash and wandering the complex, I've seen people injecting on the property more than 3x. The grounds are BEAUTIFUL. The maintenance and grounds staff are ANGELS and beyond attentive. While old, the apartments have charm, good light (in some) and flow. Plentiful laundry. The amenities, when we could use them, were good (yep, no discount on rent for lack of access to all our amenities; pool is only open 12-5p when most of us have to work). Most of the managers are really warm and lovely. If this place was appropriately priced in the $1600-$1750 range, I'd feel really good about being here. But it's starting to make more and more sense why people are moving in DROVES. I made a home here but I'm starting to get discouraged seeing friends move into modernized, safer apartments that are all under $1725 while we pay $1890 (effectively $2050 after base utilities) and can't even use any amenities. Management needs to do something, otherwise everyone they rented to in this price bracket is going to keep leaving. read more

I have nothing to say! It was kind of run down and needed some TLC. It's livable but not the place where I'd live.

Even before I walked into The Aspens, my impression of the service and quality of the property and management was nothing less than stellar. My girlfriend and her mom came to look at the apartment and during there visit FaceTimed me. I was able to see the apartments interiors whilst also being given a tour by our guide, Adam. The level of respect and professionalism exceeded our expectations and we knew right then that this was our place. I'd also like to mention all our maintenance requests were met in a timely and efficient manner. Jaime visited our apartment and was able to discern the issues and produced swift fixes. We'd also like to thank Patrick for taking us at such a short notice and as a walk in. This gave us a chance to explore the neighborhood and make this our final decision. The aesthetics of the community cannot be beat with the rivers and lush landscaping making me feel like I'm living in paradise. read more

This is an update 7 months after the last review. Last night someone broke into the patio and stole some cheap stuff, not like the other two times. Maybe it happened because the gates have been broke for around 5 days (photo). And again, the response from the management was literally: "I am very sorry to hear that. I will document this and notify our corporate office of the incident." Same like last time they don't do sh*t about it. I really love the place I live in, it's beautiful, but it really makes you wonder if the owners and management really care about the residents. Several residents have been robbed at least once, and several of us have requested security, but the only thing we get is a dude that stays at his car or walking with his eyes on his phone. What this place really needs is security cameras. I really don't want to move, but it seems that management and owners don't even care o out our security, maybe that's why people don't last for more than a year. Thanks for nothing again :) read more

The Aspens Fairhaven - Robbed twice. Don't live here. - Apartments Near Me - Santa Ana, California

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My daughter and grandson have lived at the Aspens Fairhaven for the past 5 years and we all love it. The garden-forest landscaping makes for a very peaceful and relaxing atmosphere after a busy day. We enjoy the wildlife that visit daily and the privacy our unit provides. It is very secure and has a wonderful walking trail along the adjacent river bed which flow into parks in both directions. The grounds are well-maintained and the tennis courts, pools and gym are often available. There's no place like this in the OC and we are happy the owners take pride in this property. read more

Staff is amazing!! The grounds are so beautiful! Been here a year and we've never had a real problem. Donna in the leasing office is the best! She's on top of everything, I can't imagine living anywhere else. It's so peaceful, if you're having a bad day, just go walk the grounds and the trees, the Birds and the river will snap you right out of it! :) It's a secret paradise. Thanks for being so awesome Aspens!!! read more

My husband and I have lived at the Aspens for a year now, and we still constantly remark how much we love it here. This is by far the best place we have ever lived! The grounds are gorgeous and kept up regularly, even in the deeper parts of the property that are far from the office. The office staff, Ivy and Donna, are super friendly and always say hi. They remember my name and I sometimes stop in and chat with them when I don't need anything, because I genuinely enjoy talking to them! The property manager, Chris, really goes above and beyond. He's very personable and has an incredible memory - not only does he know me by name, he remembers my apartment number and talks to me about my hobbies. If anything is even a tiny bit off, you can bet Chris is on top of it. He knows every tree on the property and is happy to take you around and show you where the orange, grapefruit, lemon, and pineapple guava trees are - and because the property doesn't use any pesticides, you can just eat the fruits right off the trees! You can really tell Chris takes pride in the property and he's always talking about improvements he wants to make (like hopefully installing more parking, which we do need, it's true). The maintenance and grounds keeping staff are always friendly and helpful. We've needed a couple of minor repairs in the last year, and the requests are always filled within the week. Our guests are always impressed at how beautiful this complex is, and we absolutely love it here. Whenever I see someone on a tour, I want to stop them and tell them go for it! This place is fabulous. read more

I was initially quite mesmerized by this apartment complex. i love the immense shrubbery surrounding this entire area. although located in a somewhat unsavory neighborhood, it seems quite safe and clean within these confines. there's a gym, a lovely pool, spacious apartments & prompt janitorial/maintenance help. my great dislikes: - as of last month its costs $200 +deposit to rent the clubhouse for just 4 hours - a lady who shall not be named is entirely unprofessional, she not only delayed our application process with her personal rants, she proceeded to have us fill wrong forms causing us to come back twice - we informed them of a broken dishwasher when we moved in, they decided to "bandaid" the issue & it now is once again out of place - there were fights in front of the complex am i upset about the overall apartment & surroundings? obviously not, i'm just not a huge fan of the personnel read more

I decided to write a review about the Aspens for the good of the apartment community. I have been a resident for a little over two years. I have loved every second of living here. I am sad to be leaving, but I am buying a house. My very first experience was 2 years ago, I was searching for an apartment close to work. I did a lot of searching and decided to go for a tour of The Aspens. That is when I met Jeannie! She was the one who honestly sold me on this place from the get go. She was so friendly and accommodating! When she gave me a tour of the entire complex I was mesmerized by its initial beauty! I walked into my apartment and knew it was the one! It has a beautiful sliding glass door/window wall leading onto my balcony! I seriously fell in love! The grounds are kept up extremely well! They have a bug service that comes in weekly. I have lived her two years and with all the foliage honestly I expected more bugs. That however was not the case. I have maybe seen 3 water bugs in my apartment in 2 years..that is saying a lot. I have never had a problem with ants, roaches, etc. As far as neighbors go, I do not know many of my neighbors, but they are all quiet and respectful. I am sure that there are some noisy people from time to time, that is the joys of apartment living. If I ever have an issue with anything, management and maintenance is right there to fix it. In fact my shower was not draining too well, I called up management they had the maintenance guy come over and he spent over an hour unclogging my shower drain. That is impressive! I have lived other places and Noone has ever spent that much time making things right! Needless to say I was extremely happy, and my shower works fantastically 2 months later. Parking can be well..parking in an apartment complex. I am single, with a single car with a single carport so I never had a problem with parking. The pool is beautiful and they recently remodeled the gym, making it bigger and better. There is also a sauna and pool hall for you to enjoy. I honestly cant say enough good things about this place. Recently recommending it to my good friend looking for a new place to call home! I am very sad to leave but it is on to bigger things. I will miss The Aspens and the fantastic management and maintenance team! read more

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Nice place to live. The lofts are very spacious. The grounds are beautiful and pool and Jacuzzi are a plus. The down side is the walls are super thin and if your neighbor is annoying like mine was then it's going to be a problem. Parking is a huge issue, they have half stall parking so you can't really get out of your car ounce you park in the open parking spaces. Lastly, your deposit. Just kiss it goodbye. If you fix anything or not it doesn't matter. My advice, don't fix anything, My deposit was $600 and I didn't fix anything because I knew they were going to knick pick anyway. Which they did. I lived there for 11 months so besides the carpet cleaning and other minor things they charged me $618 total. read more

We have lived here for 4 years. Love all the trees and nature surrounding the place. Staff is very responsive and makes sure to help you right away. The property is always being cleaned and well kept. My only complaint would be parking. If I get home after 7 pm it's difficult to find parking behind the gates or on the street. If you only have one car you won't have this problem since you get one covered spot. Besides that, I highly recommend! Great location near freeways, Starbucks, gas stations and grocery stores. read more

It's green and lush and pretty. The onsite management staff is super and many convenient amenities: laundry 24/7, pool, grills, a/c (works most of the time), gym, etc. BUT the minus 2 stars is because (there's no halves so the 3.5 stars is not an option.) 1) SMOKING is ultimately allowed ANYWHERE on the property and a trail of cigarette smoke will always find you, and your kids, if you have them. Signs posted from No smoking in the pool area, but not enforced. For anyone wanting a smoke-free environment, this is not for you! 2) PARKING is a major issue. Don't expect to have company, they'll never find parking. If you have 1 car and expect to never be visited, then this won't affect you. read more

Lived here for a short period of time, in that time I've had 2 bikes stolen. The bikes were locked up and on our own residence. This is not a safe area. When I confronted the management office asking about if there are cameras on our gates or anything all they said was, "we've requested for cameras to be on our gates but our corporate office always denies it. You are not the first person to come to us to say your property has been stolen and you won't be the last person either." This area is not safe and the corporate office doesn't care about the residents. read more

My mom has lived here for as long as I can remember and don't get me wrong the property is beautiful with so many nice assets like the pools and the ponds everywhere BUT if u ever want to have friends over make sure they uber because the parking here is absolutely atrocious. You get one spot, even though on ads and on their website I believe it states two. there are security people that walk through these parking lots to see who doesn't live there. My car was parked in a spot with no number and after 30 minutes there was a warning that it would be towed. Security with parking also isn't a completely awful thing but when there is no street parking or anything you will most likely be by yourself in these apartments most of the time. Also the gym was absolutely my favorite thing in the world here and ever since covid it hasn't opened up at all and I understand that there are still regulations and obviously not everyone can be in there at the same time but open it up because now there is literally nothing against a gym if you tell us the rules. read more

When someone says, ''Oh wait, you probably shouldn't walk out by yourself,'' when you're to leave, you probably shouldn't live there. This place reminds of like a feudal castle or a fortification in an apocalyptic wasteland where you're forced to never leave the safety of the walls around you. Also, even though I went for my relatively hip friend's Bday party, it doesn't take long for the fat ladies with drawn-on eyebrows and their groups of like fifty people to come out and sweat in the pool. But I suppose it's inexpensive if you want to lie to yourself that you're not living in the buttcrack of Santa Ana. read more

I have been been living here for the past 14 months and I just love the landscaping inside. I have stream running right outside my living room ! The management is very active, and the place is while complex is very clean and tidy. Only thing is the rail track right behind the apartment complex wall but you get used it and the rail traffic is not so bad. Other than that you are super close to freeway, big lots, target and mothers market. Oh and there is a beautiful park right behind the apartment. Little pricy but totally worth it. :) read more

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I am not pleased about spending $40 for an application to live there. I am also not happy with the rent being increased. It costs $1400 for a one bedroom appartment. The appartments are nice and the plants and flowers reminds me of a rainforest, which is quite beautiful. The office personal was quite friendly up to about a month ago. The janitorial/maintaince crew is always there the next day after someone puts in a work order. read more

I have been looking for an apartment in Orange County the last couple months and after visiting the Aspens Fairhaven community, I'm now counting down the days until my current lease ends. Chris Handy was so professional, answered all my questions and showed me around the community. The customer service from the office, made me feel like they really care about the people who live there.The apartments are surrounded by BEAUTIFUL green trees and everything looked so well kept. Thank you Chris for your professionalism, I can't wait to move here!!! read more

Jeannie and John are fantastic! Not only personable and thoughtful, but exceeded our expectations by their professionalism and knowledge. We loved the well kept grounds, spacious apartments and peaceful sense of community here along with the amenities!! Jeannie is a perfect example of property management, she truly is the gem to The Aspens Fairhaven. read more

Wonderful community, caring staff, excellent community upkeep. What more can you say about a homely place to live. During my residency I have had an exceptional experience that I wouldn't trade for the world. Highly recommend. read more

The Aspens Fairhaven - Pleasantly surprised - Apartments Near Me - Santa Ana, California

DO NOT LIVE HERE! I have lived here for 3 months now and I will admit that the apartment grounds are beautiful, but that is where the benefits of this apartment complex end. About a month into moving in, the pipes in our apartment broke. The flooding led to damage of our property: a lamp, an electric razor and a few other items were damaged. The same day management told us that we were going to need to pay for a cat that was living in our apartment. This was confusing because I do not own a cat! From that date, around September 1, 2016 I have had management in my apartment more than twice a month checking to see if I own a cat. Each time they have come I reaffirm that I don't own a cat, allow them to check and sniff the carpet and they leave having not found anything. Wendy, the office manager, has even climbed over the pond in front of my apartment and peered in my balcony window. Creepy! (and illegal by the way) This is the third time that they have invaded my privacy and I am sick of it. If it does not stop I will be filing a complaint with the orange county superior court claiming violation of the Federal Fair Housing Act, invasion of privacy and trespass. Save yourself the time, money and headache and live somewhere else. P.S. I saw Wendy lean over the fence that I put up specifically to prevent people from peering in the window, as we have had this problem before. I do not own a cat; my mom brought over an ESA. Rory doesn't even work on site so she would have no way of knowing what actually happens here anyway. read more

Wonderful place to live. Beautiful landscaping and the managers are super friendly and always helpful. The landscapers and maintenance are always working hard keeping this place serene. Really close to Chapman university and the orange circle with tons of places to eat! Love it here. read more

Do not live here. Just don't. Unless you want to end up with $440 back from a $1560 security deposit. Before moving out I was told that cleaning my apartment would be absolutely pointless because I would be charged an $85 flat cleaning fee either way. I decided not to waste my time and took their word for it. Instead I was charged the cleaning flat fee, a refrigerator cleaning, a "vertical" cleaning fee and a SIX HUNDRED DOLLAR carpet replacement fee. Are you fucking kidding me? I lived in this place on my own and never had more than 1 or 2 people over at a time. This carpet could have been simply shampooed to look good as new but instead was completely replaced without giving me any heads up before move out. Don't live here unless you want to be ripped off and want absolutely zero respect for your privacy. This place will come into your "home" unannounced even if you tell them you'd prefer to be at home and told in advance whenever maintenance needs to come in. I've had maintenance walk in on me just as I've got out of the shower. Sometimes your packages will end up at their leasing office and they will go weeks without bothering to give you a call and let you know. On top of this they raised my rent by $60 after a year of living there. I should've broke my lease months ago had I known almost an entire months rent would have been taken from me anyway. read more

I just have to respond to that ridiculous review from Alejandra L.: So here's the thing about parking: The policy is pretty darn clear if you bother to read the lease and welcome packet that we all received when we moved in. Parking is at a premium, plain and simple. Parking is only for residents, you have to park in your assigned spot, and it is YOUR responsibility to make sure that your car is registered with the leasing office before you can get a decal (again, this is not rocket science...). Failure to follow the policy results in, (shock and awe) your car being towed. Ultimately, the policy is put in place to make sure that we all have a place to park our cars, and for that I am grateful, because it protects me from inconsiderate people that will try to steal my spot. After reading Alejandra's review, a few things are obvious to me: -She didn't bother reading the lease -She didn't bother reading the welcome packet -She didn't bother registering her vehicle The result is that her car got towed....which is exactly the consequence she agreed to when she signed her lease. So, yeah, it isn't the property's fault that you didn't bother to take the policy seriously...... short of tattooing it to your forehead, I don't know how many more warnings would suffice.... About the train: Addressing this feels like the equivalent of those messages on dish detergent packages, warning people that the contents are "not for food consumption." Good to know, I guess, but I'm more concerned that someone would need to have that spelled out.... HELLO! Part of selecting a place of residence is looking at what surrounds the building. After moving into my unit, do you think I blamed the apartment community for the occasional noises I hear from the street? NO, because I chose that unit, and part of living next to a street is that, from time to time, you will hear car alarms go off, etc. About the community and staff in general: A few months ago, after dealing with a truly negligent landlord, I decided to move out and the only place in the area that I could even conceive of moving to was the Aspens Fairhaven. The grounds are so beautiful, the floorplans are ridiculously spacious, and the staff are INCREDIBLY helpful and kind - it is very clear to me how much care goes into maintaining the property. While other apartment complexes seem temporary and impersonal, the Aspens feels like a real community. Whether I am walking to my car , getting my mail, or hanging out at the spa (which is so relaxing, btw), I always find myself running into neighbors who will ask me how I am doing, etc. The apartment manager, Jeannie is one of the most beautiful people I have ever encountered - a truly thoughtful, patient and considerate person. You know how at some properties the staff will be nice to you at first, then totally drop off the planet once you move in or something goes wrong? Still, months later, Jeannie will ask me how everything is going with my apartment - she even went out of her way to have privacy screening installed on my balcony just to make sure I felt comfortable (I didn't even suggest it or ask for it - she is just really that thoughtful). I remember right after I moved in, the community was having a holiday party in the clubhouse, which as someone who is a bit more reserved, I typically don't feel comfortable going to. The minute I walked through the door, Jeannie went out of her way to introduce me to the other residents - I had such a wonderful time. And she did the same thing for every other person who walked through the door - welcomed them, introduced them, and just went out of her way to make sure everyone was happy. So frankly, I am also counting the days to when an inconsiderate neighbor will be moving out. read more

I thought I found my forever home when I moved into The Aspens. On-site property managers are friendly and helpful. Management from the corporate level are incredibly stringent and make it difficult to feel welcome. For a little less rent, I could have my own washer/dryer and a larger, more private patio. I definitely recommend potential new residents consider all options, not just the beautiful landscaping. read more

Just an update- I have since moved from the Aspens, and when I left I was not nearly as satisfied as when I originally posted this review. The management changed - Jeannie left- and the entire culture of the apartment shifted. It no longer feels 'homey' or as safe and protected as it used to. I have several friends who still live there, and they have told me that their property has been stolen, that it is frequently loud, and that management does nothing to help take care of these problems. As a matter of fact, my (chained) bike was stolen from my porch weeks before my move. It is a shame because it truly used to be a beautiful space, but I am happy I got out when I did. read more