Service requested is needing a new windshield for my Toyota. Went thru the new vehicle warranty for…read morethe windshield. I keep coming back to these folks because they provide consistently excellent service each and everytime!! This is not my first nor second time coming here for my other vehicles. The service was done correctly because no leaks, no error codes since my windshield needed calibration for all the security features that came with the vehicle. Even gave me a certificate that it was done correctly! Value, I paid nothing out of pocket due to the new vehicle warranty. Drop off was painless and hassle-free. Waiting area was fine with areas to remote work. Service was done in less the time originally planned which is great without compromising quality. The front office staff also gives great info that most dealership may or may not tell you about what you paid for. I'll keep coming back to this branch! Great crew!

Worst customer service. Just because you have a Tesla you have to take it to them so I did but they…read morehad the wrong glass and I tried to call them three days prior many times and it's impossible to talk to a human so when I got there they had the wrong glass just like I thought I tried to make me another appointment at a location that could come to my work and they just no-show no email no phone call but the appointment is still showing. I just don't understand how they're still in business or why anyone would ever choose to go to Safelite.. and this is the third time that I've had to use them because Geico seems to think that in California $40 an hour is good enough for a glass replacement. But that's a whole Nother story I could tell you about the time they wrecked all the stripes on my hellcat and had to replace the window three times and then still scratched my paint that they never fixed. Oh, I guess I just told you about it. Why would you ask me to contact you when that is impossible. Online chat? Why wast my time? No phone number ever gets you a human. Hopefully people see this and stop using you. Also for anyone reading this that has Geico, they told me if I click the other button to choose a my own place, more recommendations appear. Yeah, Geico is definitely part of the problem.

My mini van had the driver side window just stop working last year and literally fell and broke…read moreinside. My husband took it to them and they fixed it in a timely matter. My review however is about their commitment to quality and warranty on their work. Fast forward over 10 months and the window slid down again during this rainy season and I was left without being able to drive. I called and quickly explained the situation and he said no worries come in the next day once the part arrives. The parts have lifetime warranty. He fixed it while I waited and was back on my way. It was reassuring to me as my husband always deals with these things but was out of town. The whole process was simple and straightforward. You can see the years of experience they have dealing with these car issues. Thank you for getting me back on the road, much appreciated. :)

Andy was right on top of things. Saturday afternoon I left a message, got a call back, made an…read moreappointment for Monday afternoon, when he'd be able to get my make/model of window. I chose to wait in the garden- appreciated the sun option and the shade option, instead of the inside waiting area. Dylan pointed out a rock chip in my windshield and was able to fix it . Andy explained how to get it reimbursed by my insurance-even providing a separate receipt for convenience. I trust these guys and felt cared for. I'm happy to leave this review for others! The only thing I didn't like was I had to circle the parking lot 2 times to find the place, even with gps. I included a picture for you- drive to the end of the cul de sac- and turn right into the parking lot, it'll be on your right. It's located on the south west corner of the building. I'm happy I found this place!

I found EG Glass through here (Yelp), due to their 5 star rating I decided to contact them for an…read moreestimate. I filled out the form online and was quoted a reasonable price, I've been looking for a while now to get my Camry's windshield replaced so kind of had a feeling as to how much it would cost. Joseph responded to me right away and offered to get my windshield replaced the same day with mobile service! I was ecstatic, I didn't even have to leave my home to get it done and it was super fast and convenient! I will be keeping their information for future reference. Thank you Joseph for the amazing work!

Extremely poor customer service! Very rude and unprofessional!! I would not recommend them to…read moreanyone! I requested a quote unsure if I needed a replacement or repair. Told I needed it replaced. Fine I wanted a quote for that and was asked for my VIN number. I questioned why that was needed since I had already provided with make, model, and year of my vehicle. Was told it was needed for parts again I questioned why that was needed since I had given my year, make and model. (I thought that would be sufficient and don't want to give any personal information out it I don't have to , but I was walking to my car to get the VIN.) I was then rudely told to call the Mercedes Benz dealership and see what they said. If the person I was speaking to had of provided me with a decent response I would have used them since I needed the windshield replaced quickly. Thankfully I have gotten my windshield replaced elsewhere and received an honest quote. I would NEVER use this business because customer service, honesty, and quality matter!

The two gentlemen that came to my home to replace the windshield of my special edition 2003 Mazda…read moreMiata were very nice and very reasonable. If I ever need a windshield replacement I will call Auto Glass Wizards

Today I had the front windshield of my Lexus replaced. The team was efficient and had me going in…read moreno time. I had scheduled the appointment with ease through a text, of course you can call just Be prepared with your VIN number. This is not the first time they've come out to replace or repair one of my windshields as I have a courier service and stuff happens. They'll come to you, give you a 2 hour window typically and communicate eta. Give them a call if you need a replacement or repair!

Great low price compared to other quotes. It's an OUT THE DOOR price as well. (Obviously still a…read morefew hundred dollars or more, I'll say less than 500 for my 2020 Honda accord.) Done within less than an hour for a windshield replacement.

If you have a C7 corvette I suggest you take it elsewhere. Had my windshield replaced and can tell…read morethey aren't well experienced with the car. A-pillar trim placed back on incorrectly, missing screws from the trim (I had to buy replacements), and a piece of trim from the cowl area wasn't installed they just left it completely loose in the engine bay. Overall, wouldn't recommend.

Got appointment same day and repair completed less than 30 min. Price was very fair. I thought it…read morewas going to need windshield replacement.

Had to get my entire windshield replaced for my BMW. They ordered the windshield, had it at the…read moreshop within the week, then replaced it & calibrated it under an hour. The business owners are extremely nice, communicative, & transparent. I would definitely come here again since they made the whole insurance claim process super simple.

100% satisfied! The service was fast, professional, and the quality of the work was excellent. The…read morenew window looks perfect. Great communication, fair pricing, and everything was completed smoothly. I would definitely use them again and highly recommend them to anyone who needs auto glass repair!

Did a great job replacing a windshield on my Pathfinder. They were prompt, did a great job and…read morereasonably priced.

Our driver side window in our 2004 Sprinter van all of a sudden fell down and wouldn't roll back up…read moreright before a trip back down to San Diego. We were able to call and get in right away, they even gave us a discount. Window was fixed in under an hour and we are back on the road. Thanks!

I took my car in to get my front windshield replaced, which also required calibration. I was given…read morean estimate of 1.5-2 hours for full completion. I have a newer car and I understand has some newer tech that may require more time and attention, but I had to make 2 visits for a total of 7.5 hours waiting. Though I was frustrated with the long delay in getting my car fixed, the front office hosts and the rest of the staff were very friendly, accommodating and patient through out the process. So I remained patient without much complain, just periodically asking for an ETA. Come the 6.5 hour mark, the owner comes out from the back and has the audacity to confront me with a nasty tone about how my car didn't have enough gas. At this point I was bewildered and very irritated with the experience. This is not a person who knows how to run a business and hold customer relations. 100% would not recommend coming here. Sad to see just one bad apple can seriously ruin the experience.