Came here for a mid road trip repair. The team stayed late to help us and was very kind. Fixed it…read moreinstantly with no wait time! Thank you MB Shelburne! You're the best

I scheduled a major service on my Mercedes' well in advance. I drove 1.5 hours only to find out…read morethey made a mistake on the date and could not accommodate me for the service or a loner car. Beware, I won't trust them!

The service staff al Al Martin Volvo are consistently exceptional! The work is always completed as…read morestated and the extra touches like washing the vehicle after service are above and beyond. Tammy, Robert, and Wyeth are definitely assets to this dealership! Tony O Williston, VT

The quality of service is quite good. Service appointments are available relatively quickly, they…read moreusually do the work very fast, and they almost always have loaners available. The price is also pretty good, and is usually the same as an independent mechanic, which is great for a dealership.

Another shout out to mini of Burlington! Brought in my mini for an oil change (I know , that's…read moresilly to do that at a dealer but wait!) I also needed to get my wipers replaced and mini wipers are "special" while it was there it was time for it's inspection and discovers the brakes needed some work-but wait I just bought it a few months ago! Guess what? MANAGER WAS AWESOME!! Adjusted the cost and made it right. Love my mini, happy with my service.

INCREDIBLE SERVICE! My husband and I were on vacation in a remote location in the Adirondacks and…read moreour tire was shredded by a massive pothole (arghhh!). Called MINI roadside assistance and they came to our rescue!! Huge thanks to the fantastic team at MINI of Burlington for replacing our tire and getting us back on the road so quickly- you truly saved our vacation and our sanity. Super friendly folks and looks like they have a nice selection of MINIs to choose from...on my second MINI and a huge fan of these great cars, personalized customer service, and all around quality. Highly recommend working with these folks and buying/enjoying a MINI in general.

These guys are the best. You bought a nice car and dealers are rip off's as we all know. They make…read moretake longer than a dealer to do your repair but parts are hard to get these days. Audi's are their specialty's. I have purchased several cars from them over the years and have never been disappointed.

I brought my car here for several years and always paid my bill as soon as it was ready. It was…read morealways ok, nothing impressive but the repairs were generally made as I asked for them to be although waits were usually quite long, which could at times have to do with the availability of parts for the older car I have. This last time Pete Flag had my car for almost a month, and it seems to me he did more to sabotage it than fix anything, and it cost me just shy of $600. This included an oil change, which he charged me $80 for, yet when I got there to pick up the car it was over filled by at least 3/4 of a quart and the oil was not new oil. It was already used oil! I had told Pete that I was going to be looking to sell the car when I had been making the appointment for it. From that point forward he did everything he could to get it from me for next to nothing, knowing full well how money and parts I'd put into it over my almost 9 years of owning this car now. He fouled my spark plugs from running the car in the yard for hours and hours, so that when I went to pick it up it was again, not starting, like the original problem that it had been brought there for. I had to go and buy my own spark plugs and install them in his lot because this was the 3rd day in a row after I had paid of not being to drive the car away. Pete Flag is a hack mechanic, looking back I now realize that he never did the kind of job a real mechanic would do and button things down nicely. He is a used car salesman masquerading as a mechanic. He tried to get my car by calling me claiming, "Someone stopped in and asked about your car here today, want me to just send it for $2,000?" He never intended to fix it, he intended to keep it there and create more problems with the car, then have me abandon it so he could turn around and sell it for a profit. I truly believe he scored my brake rotors, since I got it back from him there has been something up with the brakes. There are other aspects of his work that are also very fishy, like the hose on top of the engine he "deleted" and left a gaping hole on the top of the engine. And he left my car with the spark plugs out the day I went to change them myself, out in the lot, allowing any dirt to fly in that wanted to. He ripped me off and he is a scheister, I recommend staying away from this spider and his web down on Shelburne Rd.

I got another GRREAT deal on a GREAT used vehicle from these guys...my second purchase from…read moreWilliston Economy Motors...strongly recommend checking them out for your next used vehicle...satisfied customer AND 35yr ASE Certified Automotive Technician. 5 STARS.

Recently purchased an 06 Camry from Williston Economy and could not be more pleased. Have bought…read moreseveral vehicles over the years from them. Friendly and Patient staff who are extremely knowledgeable. Serviced and Detailed right at this location!

Used these guys for service. My first interaction was with a…read morefaulty TPMS sensor. Service advisor told me that they had to order it and it would be about 1 week. After not hearing for 2 weeks I called and was told that it was backordered and they'd call me when it arrived. After another month I called to check in, spoke to a different service advisor, and was told that he can't even find my order in the system and that my TPMS sensor showed up as in stock in the local warehouse and could be there the next business day. When I asked if the last guy simply forgot to order it I got no response. Yesterday I showed up for my appointment to have my oil changed, brakes replaced, and winter tires swapped for my summers. I scheduled the appointment over the phone over 1 week in advance and specifically asked them to order 4 pads and rotors so that they would be there when I showed up. Showed up for my appointment and was told that never happened. Had them just swap the tires instead. Get in the car to drive away and see that the tech forgot to re-train the TPMS sensors... Will be going to a different dealer from now on. Last comment is that even if you book an appointment for a specific time and tell them that you're waiting, they hardly ever pull your vehicle in the garage in the first hour. Waited over 3 hours to simply mount/balance 4 tires. (Usually 1-1.5 hours of labor)

DONT BUY FROM THIS DEALERSHIP: My car buying experience…read moreshould have been straight forward and easy for any of the sales staff. I was pre-approved by my lender; I had researched the make and model of the car I wanted and was ready to purchase. Freedom Nissan in South Burlington, VT had a Mazda that I was interested in buying. This is my experience with this business. Treating me horribly was completely unnecessary. All they do is lie! 1. We sat down with Seth Quittner, who immediately wanted to know about our trade in. I told him that we were interested in test driving the Mazda. He went with us. We noticed the "Blind Spot Prominently Sensor" warning light was on. Seth stated that "it was common with heavy rain or snow" - he got calls about it all the time, no big deal". It was raining quite hard, so we didn't think much of it. That was a LIE! 2. Once I decided to buy the car, there was no negotiating the price. Seth makes it sound like he will take your offer and go back to the owner and ask if they can do it. It's a con game. I watched him do it with other customers. Instead, Kyle Nichols, the manager came out and I got shown a sheet of paper, which has a list of all the Mazda's in the area and they didn't even let me hold it to read it. I was told they have the best pricing. I had already vetted the car with my lender and the price was decent, but this tactic is what they do with everyone. 3. In order to complete the paperwork process, you get taken upstairs. Shain Quartz was being trained on the process by Kyle Nichols. Shain called me a day after I had signed my documents to tell me that he made an error and that I needed to drive back to their office and resign them. I asked him to email me the documents to show what changes he had made. Not only did he not email me, he sent my documents that he made changes to, without me knowing what they were on to my lender. That is illegal. When I spoke with Kyle Nichols about it, his response to me was "Shain is a nice person, he is being trained, how can you hurt his feelings? THAT IS WHAT THEY ALL DO; THEY DEFLECT FROM THE REAL ISSUE AND NEVER GIVE YOU A STRAIGHT ANSWER. 4. On the day I purchased the car, as I was leaving, I noticed the fob was broken. When I asked Seth if they could fix it, he told me they are "NOT A NISSAN DEALERSHIP", THEY ARE A SMALL BUSINESS and that fixing the fob would cost $75.00. I just purchased a car that was over $20,000.00 and they turned fixing the fob into a MAJOR ordeal. I went to Kyle Nichols, who is the manager. He agreed to replace the fob but I had to drive to the Mazda dealership in Montpelier to get it fixed. He paid them directly and I picked up the fob thinking that was the last interaction I would have with this business. I WAS WRONG!!!!!!!!!!! And I found out why I needed to go to the Montpelier location - Freedom Nissan is shady. 5. I made an appointment with the Burlington Mazda dealership to have the sensor looked at. Apparently, Freedom Nissan KNEW THE SENSOR WAS NOT PROPERLY INSTALLED before they put it on the lot for sale. THEY KNOWINGLY SOLD ME A CAR WITH A SAFTEY ISSUE. They got an estimate, chose to put the part in themselves and never had it calibrated. The cause of the sensor not working was due to an accident, which was not disclosed on the car fax sheet. Seth told me it was due to rain! Mazda sold Kyle the part but could not confirm if they had installed it. This situation required me to text Kyle and ask him. Another tactic they use, is only wanting to talk to you on the phone, so nothing is in writing. The lies in our text conversation are mind blowing. Kyle: Freedom Nissan did not do the work on the car; we paid Mazda to repair it. LIE - We don't repair electronics on non-Nissans. We always do the right thing and pay the manufacturer. Another LIE! - I'm working on getting a copy from Mazda I'll report back. If we could chat on the phone real quick - I got a lot of info Me: It was looked at, not fixed at the Mazda dealership. Email it to me please, I was told by Mazda, Freedom Nissan did not complete having it fixed there. They need to know if you put in a new module somewhere else. And if you say you did, why wasn't it calibrated? Kyle: What does Mazda say needs to happen? I misread the internal notes looks like Mazda gave us the module to fix. Me: Are you saying Mazda gave you the part? Kyle: It appears we brought it to Mazda, they sold us a module, then our technician repaired it. Are they requesting for a calibration of this module? This review platform doesnt give me enough space to tell you the rest of the story... they refused to pay for the repair unless I signed a non disclosure / settlement document - I was yelled at - I was told by Mort Shipario that I needed to "Step Back about calling them liars". - which was a threat. I have never been subjected to such unprofessional, unethical, cons like this before - totally discusting.

Excellent. Always professional and courteous!! We have purchased a number of vehicles from them…read more Always satisfied!!

Awesome. I have friends that drive 20 miles to get their work done here b/c these guys are cheap,…read morefriendly, and best of all, HONEST. I swear by these guys.

I bought a used 2022 mini cooper jcw in March 2024 from Mazda South Burlington and had a wonderful…read moreexperience. Just came back for maintenance (oil change, tire rotation, and concern about squeaky brakes). I made an appointment for at 9am about 10 days out. And to my surprise I was actually out in less than an hour! 9:53am! Even with an appointment all the other dealerships I've been to take at least a couple hours. THE BEST PART, about 40min into my wait I got a text message from the dealership and it was a video of what the technician did and what he found with the squeaky breaks!! I've never had this type of customer service from a dealership service center 10/10!!!

The experience that I had, watching what my husband had to deal with was crazy. This 3 star review…read moreis a "kind" rating of that experience. I will not elaborate more on this here or any other medium. But 3 stars is most definitely kind, under the circumstances. Mazda was ok/solid, but my experience was by no means a 5 star.