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    The Awning Center

    1.0 (1 review)
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    11 months ago

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    Awnings New Hampshire

    Awnings New Hampshire

    (6 reviews)

    We recently used Awnings NH and I cannot be more pleased. Their customer service is awesome, from…read morethe woman who schedules the appointments (Keira I believe) to Andre who came out to take measurements and discuss options to the installers. Everyone was wonderful to work with. It was a totally hassle-free and easy experience. They had our awning installed in less than 2 wks and we love it. So happy we decided to work with them!

    Talked with Rod he seemed nice enough and seemed to be very knowledgeable. I believed I was getting…read morea good quality product and installation that I would be very happy with. After my initial call and email I was handed off to his site coordinator for install and fabric selection (Andre). He came over, seemed to be very nice at first, and did all the selections needed, 3 weeks later, (as promised) the install happened. It was October/November timeframe when installed, too late in the year to offer any real review on the actual awnings and their operation, I will know more about that in the spring. I can say the installation was very poor, I had two awnings installed to cover my deck, installed uneven and the power cord on one was stapled to the side of my house like a 10 year old did it, VERY disappointed! Texting Andre and getting nowhere fast, ( he didn't seem to really care), I emailed Rod again and he said it was all fixable, that was 2 months ago with no email or call since so I have to assume nobody is coming back, spending 10K+ for these awnings with install was a very bad experience! I was also told at the beginning I would get access to an APP to control my awnings, I wasn't shown any of that and I believe I paid extra for that feature, I still have no idea what to do to make that happen, I FEEL as though once the check was cashed they had very little interest in working with me any longer. Too bad I have heard good things about them and that's why I went to them, maybe I am the oddball customer experience but needed to vent on a review so this will hopefully help someone down the road to watch out for certain things. I pray no more issues in the spring, bad enough I have to re-wire it so I doesn't look so bad when spring comes.

    Rite Window of Massachusetts - Measuring seems to be a serious problem for the installers!  This is a photo from the second attempt to get it rite....

    Rite Window of Massachusetts

    (102 reviews)

    WARNING: I believe Rite Window in Woburn, MA operates a calculated bait-and-switch scam. Prior to…read moreJanuary 7, 2026, they called me relentlessly to schedule a consultation. Salesperson Trevor DiTullio came to my home with a polished presentation about being a family business with outstanding reviews, specifically mentioning that Mass Save refers clients to them to establish credibility. During the consultation, I asked Trevor a direct question about basement windows below grade level that require excavation. I explicitly asked if Rite Window handles this work. This was the determining factor in whether I would sign a contract. Trevor looked me in the eye and stated: "we'll dig out the dirt and add in window wells." Based solely on that promise, I signed the contract and authorized a hard credit inquiry on January 7th. The contract had a 3-day rescission period ending January 10th. Immediately after it expired, Rite Window called to schedule measurements for January 13th. The timing is not coincidental. Today, the measurement technicians arrived and flatly stated Rite Window does not remove dirt or perform excavation work. The technicians were shaking their heads, clearly aware the salesperson had lied. After admitting they could not do the work that was the entire basis for my contract, they insisted on measuring other basement windows because they didn't want to waste their time. I had to explicitly refuse. The whole point was the two below-grade windows. I immediately made multiple attempts to reach management. The company that called relentlessly before my signature has become completely unreachable. Trevor eventually called back and admitted he told me they would dig out the dirt. He stated he would cancel the order. When I demanded to speak with a manager, he said he would "see what he could do" about having someone call back. Hours later, no call. They also refuse to provide email addresses for management, deliberately preventing written documentation. The pattern is calculated: Use Mass Save's name for credibility. Call relentlessly to get the consultation. Tell customers whatever they need to hear to sign. Wait for the rescission period to expire. Schedule the next appointment and reveal the lies. Make management unreachable. This is, in my opinion, organized fraud designed to trap customers after the legal cancellation window closes. I authorized a credit inquiry based on promises Trevor admitted he made. The technicians confirmed the services do not exist. I am filing complaints with the Better Business Bureau, Massachusetts Attorney General, and disputing the fraudulent credit inquiry. The Mass Save claim is a sales tactic. The family business story is a script. The promises are lies. The timing is intentional. Do not give this company your business, signature, or trust. Find an honest contractor.

    I have called to service a window that keeps sliding down and doesn't hold open. Window is only two…read moreyears old. No communication from the service department, called and left online request and nothing. So much for a lifetime warranty. They should just leave a phone message recording saying ...Ha Ha Ha..... you gave us your money.....and we gave you lousy in house fabricated garbage windows... thanks for calling.

    The Awning Center - awnings - Updated May 2026

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