Not sure what the deal is. I've tried to contact twice, once in May and once this month to setup an…read moreappointment for a dog grooming. I read all the very stringent policies and agreed to it on their online form and no response on either inquiry. Struggling to find a reason why Brandi is ignoring business inquiries other than the fact that I'm Asian?

Fleur de Leash is the BEST mobile dog groomer in NOLA! They are always on time, they are so gentle…read morewith my dogs, and they take the time to explain everything. Brandi is so incredible with dogs & they always look so cute after grooming. I will never go anywhere else! I have added before & after pictures of Libby the Beagle & Bubba the Maltipoo!

The sweetest people and great groomers. My fur baby is usually nervous and scared to get groomed…read more They showed so much love she was and so was I. I love how they take care of my fur baby.

We have brought our 3 dogs here on numerous occasions and very pleased each time sometimes for a…read morebath and sometimes for full grooming.

I have poodle envy. So I took MaXi to Jessica for a cute poodles haircut. Maxi is a mix of soft…read morecurly hair somewhat similar to poodles. But her legs a bit shorter than most dogs like her. Ok here is how she came out I have pink hair so I colored his ears.

Flash is a Border Collie - Poodle mix. He is almost 5 years old and weighs about 70 pounds. And his…read morefur needs regular grooming because it grows continuously. Over the years, we have bathed Flash every 2 weeks, brushed him regularly. Initially, we trimmed him at home. We have tried a couple of groomers, but were not satisfied. About 3 months ago, we tried Grooming by Lesa. We were very happy with his first grooming. They have a card they give out - Groomer's Tips: Mats. On the card they recommend a haircut every 6 to 8 weeks. So Flash went back in 8 weeks, and looked great. Recently, I booked a grooming appointment for Thursday, April 16. I was driving over at 8:30 to drop Flash off when Grooming by Lesa called and said they were overbooked and could not do Flash. After a couple of more calls, I was able to get Flash an appointment for Monday, April 20. Yesterday, 6 weeks after his second grooming session, he went back for his third grooming. This time, the grooming was a complete shave back to the skin. It was the first time he has ever been shaved by any groomer. He is a totally different dog. It will grow back. But we will never go back to Grooming by Lesa. Flash was dropped off at 8:30 in the morning. I was hoping to pick him up around 5 pm. At 4:27 pm, I received a text: "Hey this is Grooming by Lesa. I just want to let you know that Flash is really matted on his chest. He needs to go shorts. I need your permission first." I assumed that only his chest would be cut short. So I replied immediately "Okay. When can I pick him up?" The next text came back at 5:57 pm, 90 minutes later. I was already driving over because the groomer hours end at 6:00 pm "Hey you can walk in in about 10 minutes. Just finishing up his sanitary rounding his feet," I arrived at 6 pm and waited another 15 minutes. And Flash came out totally scalped. It was not a proper grooming. His look was totally unbalanced. His chest area was clipped back to his skin. His ears and tail were both a long tangled mess. This was not the first time I have waited long past the original pickup time. We are taking him to our veterinarian to make sure he is not injured. Also, Grooming by Lesa only takes cash payment. No credit cards or checks.

We try our hardest to make our customers happy we enjoy every time spent with your dogs each and…read moreevery one of the dogs that we groom here have their own personalities and we love them from old to Young from nose to tail . We love our job and we love what we do getting to know your dog has been a blessing to our business

Spoke with the manager of this Pet Paradise who was even more upset about the groomer's action last…read morethan I was. She had all the email and voice correspondence that this woman had with us, often through the receptionist. Resolution of this incident is ongoing, but I'm impressed with management's swift action against what appears to be the more egregious dismissal of customer care I've ever experienced.

I loved that the location is close to the airport and pick up and drop off was seamless. However,…read moremy dogs had fleas when they came home. The staff was kind and the facility looked clean and engaging for my pups.

The staff here is nothing but exceptional! My baby was treated with love and care the entire time…read more Can't say enough about these ladies.

I brought in my dog, I just adopted and she needed a fresh start. She got a shave down and is now…read moreall fresh and clean. The girls did a wonderful job. It's been a week and she still smells fresh. I've already made a second appointment and will be back! Cash only or if you have Venmo or Cash App. They don't accept cards.

Marcella is an amazing dog groomer. I have been taking my 13 year old shih tzu to her for about a…read moreyear and she always takes amazing care of her! She's very patient and understanding of her clients needs (my girl has skin issues). She's always been friendly and super understanding. Icey loves her some Cella! Her bows and bandanas are always super cute!

Barbies dog house is the best dog groomer. She always add a beautiful accessory to my yorkies…read morehaircut ! Check out those dainty red bows !!!!!

We adore the team at Scissor Me Whiskers. They bath and cut our 92 pound baby. He always comes home…read morehappy with a great cut. He also smells great. You can tell the staff is great with dogs and love their job.

Love SMW! My doggie always looks beautiful when I pick him up & he smells great. Plus Rocky loves…read moreplaying with the dogs!

I love the Purple Poochie Parlor!! They are so darn friendly with your loved ones. I felt totally…read morecomfortable leaving my dog, Cookie, with them. They have great prices for all of their services. And you don't even have to make an appointment if you don't want to. They welcome walk-ins. Excellent groomers. Reasonable prices. A caring staff. Plus they send text reminders when it's getting close to your next appointment.

I waited a couple days to write a review hoping someone would call and offer an apology or…read moreexplanation, but I guess they have other priorities. I drove in from Hahnville with my dog for a 1pm appointment allowing enough time to get her checked in before I had to be somewhere else. I arrived early to find the doors locked and lights out despite the hours posted on their door. I assumed they had stepped out for lunch and would be back for our appointment. I left 3 phone calls between 1pm and 2pm with no answer, but could only wait 15 minutes at that location before my next appointment. I did leave a voicemail each time. Since I had my dog with me and it was 100 degrees outside I had to bring my dog inside my next appointment because I didn't have time to take her back to Hahnville first. An explanation and apology might have gone a long way if they had taken the time to acknowledge how much inconvenience they caused.