I was in need of oil change as soon as possible because all of the sudden before my trip to Boston…read morethe oil change light Came on . I always try to take it to the deal I bought the car from but those appointments are given in days sometimes weeks. I stopped at my local gas station they didn't have openings until tomorrow. Then , I remembered near my office there is a jiffy lube , I have never tried this place before I came in hoping they would take care of the oil change quick . Lo and behold , they did . I had no idea that they do the impossible to take care of your car right away . The guys were nice , they mean business tho. They are here to work on your car. They have a coffee machine , bathroom conveniently located next to the customer service desk . Small waiting room and a tv to pass the time

Changed my oil, failed to reinstall lower engine cover. So now I have to purchase a replacement…read more Furthermore their inspection indicates they checked air pressure, yet I had to put air in my tires shortly after. So quality is out the window, and cost is no better than local mechanic. Disappointed and now their lack of attention requires me to spend money on a replacement part

If you ever need to get your automobile fixed this is the only place I'd recommend. Steve has…read morehelped me multiple times with my truck and also my Jeep. He is quick to investigate the issue and explains everything that is involved and lets you know the cost of parts and labor and also his prices compared to everyone else are VERY reasonable! He goes above and beyond and so do all the people working at this shop. Very helpful and friendly, they have integrity which is rare to find these days. When you deal with this shop it's like having your good buddy hook you up and help you out! Honestly I can't say enough good things about this business. When I was lied to by another person about what was "needed" I got a second opinion here and THIS was the correct opinion. It all went exactly how I was told. These guys really care about their customers and their work. You would be doing yourself a disservice by going anywhere else for your automotive needs! I will be going to them always and you would be wise to do the same! Best mechanics around right here!!

Excellent automotive specialist. Sully's is honest and has very reasonable prices. Nothing is…read morehidden as Steve explains everything at the onset. And, Lori is very knowledgeable in automotive skill. We would highly recommend Sully's Auto Care to everyone seeking to have their auto repaired the first time.

Mike and his team provided great service and response time for a basic exhaust repair on my 2019…read moreSentra. Thank you for an honest job well-done and well- priced! Jim

Fast response time to questions. Receive the information requested will follow up on monday to make…read morea feature appointment from my transmission diagnosis very good service

Got my oil changed here recently. Rangelys took care of my car, didn't try to up sell me on things…read morebut did show me some maintenance I should have done on the car. Overall good experience and didn't take much time.

Went in for an oil change, Zach was the main tech he was very pleasant. Gave me a breakdown of…read moreadditional services my car was in need of and gave me quotes on a complete package vs the services he thought were the most important. I had an expired coupon for the oil change but he was nice enough to generate one for me. Professional service, quick and a good value for a drive thru. You can stay in your car as the service gets done. They don't try to sell you anything, they just give you a print out and highlight the extra maintenance your car is in need of.

As a young woman, I personally find it incredibly hard to find a mechanic/auto shop that will:…read more 1. Not talk to me like I'm a moron. 2. Not try to rip me off. 3. Be fair with their prices and honest with their work. I've never had a bad experience at any Firestone, but these guys in particular are really just outstanding and really deserving of praise. I can't believe it's taken me this long to write a review! I've been coming to this location for about 4 years now. They are always kind, explain everything and are happy to answer any questions you may have. They are always happy to make recommendations, but never, ever make you feel like you're being forced into making repairs. They are honest, work efficiently and have great attention to detail. These guys really make an effort to get to know their customers, too, which is also rare in my experience. I had an issue in early 2016 where my car broke down on the side of the New Jersey turnpike. I was 21, had never had an incident like this away from home, and was just with one of my good friends. We were two young girls stranded in (what felt like) the middle of nowhere. I had it towed to the nearest Firestone, and the guys were great there, but they were having a really difficult time (I mean, they told me I may need to get a tow from NJ back to RI) locating the part that I needed (it was a small bolt that had snapped off). In a panic, I called my local Firestone to ask them for advice. Chic and his team were literal lifesavers on this day. They were able to identify the part number, locate the closest place the guys in NJ could get said part, and were the true reason my car was able to be fixed/driven back to RI. They went above and beyond here and I'll never be able to thank them enough for that. More recently, I had to get four new tires (which I dreaded) around Labor Day, and Mike worked with me to find the right kind of tire for me/a set that was in my price range. He made the experience easy and seamless. I just got my brakes and inspection done yesterday at this location. They were incredibly fast, kept me updated, and called me as soon as it was done. It was a Saturday and they seemed very busy, but it only took a little over two hours - which is incredibly fast to me, because I normally have to wait 3 hours for an oil change at my dealership. Their prices are modest and they always offer great coupons/discounts. I tell everyone I know to go see Chic, Mike, and the rest of these guys. They always go above and beyond and are overall a fantastic team.

Crooks.... They never do what they say was done and charge you for things that they never check…read more.. Brought in my car for breaks and they tried charging me extra for work they never did.....stay away from this place... you'll save money and a headache.

Either going to a dealership, or a chain mechanic shop, the prices are going to be the same - while…read morethey may be a bit high, you figure you're getting a professional level of service. Such is the case with this PepBoys location. I choose to pay a little more strictly for the service. Today I needed new brake pads and rotors and was given excellent service from Benjamin. They also kept to the schedule. I made an appointment for 3pm and they took the car right away and had it fixed in 90 minutes. They're my go-to car shop!

Long review but worth reading if you're considering servicing your vehicle here…read more I ordered four new tires with installation online and scheduled a 9:00 AM appointment at Pep Boys. I arrived at 8:55 AM only to find the doors still locked. At 9:00 they finally opened, and the employee at the front desk informed customers that the technicians were late, so no work could begin yet. The first technician didn't arrive until around 9:15, and nobody working there seemed remotely concerned that he was late for work while customers were already waiting. I left my car and returned later that day when the work was supposedly completed. In the parking lot, I immediately noticed one valve stem was missing a cap. When I went back inside, they handed me a random mismatched cap that barely fit the threads. Shortly after driving away, my tire pressure monitoring system began updating, and one sensor showed "unavailable." I also noticed one tire was losing air. Because I was rushing to an event at my daughter's school, I could not return immediately. The next day I brought the car back. To his credit, the employee at the front desk seemed overwhelmed and understaffed, but he genuinely tried to help. While assisting me outside with a diagnostic tool, another employee--presumably his manager--came outside and reprimanded him in front of me for leaving a customer waiting inside. They argued in front of me and even tried to pull me into the disagreement by asking for my opinion on how the situation should have been handled. Completely unprofessional. They eventually discovered they had forgotten to install a tire pressure sensor in one wheel, and the leaking tire had air escaping around the valve stem. While fixing it, another employee informed me that the leak I found (a separate tire from the one with the sensor issue) was caused by a barcode sticker had been left on the tire during installation, preventing a proper seal, so they had to remount the tire. He seemed amused by this mistake. After already making a second trip and spending hours there, I did not find it funny. When they finally finished what they could, they informed me that "Blake" had apparently taken the sensor programming tool home, so I would need to return again in two days when he was working. On my third visit, things somehow got worse. They informed me they had run out of the adhesive wheel weights needed to rebalance the tires and it would take hours for more to arrive. Sensing my frustration, one employee went into the garage and found some loose weights lying around to use instead. After waiting yet again, I was finally handed my keys and told that Blake still could not program the tire sensor and would call me back once he figured out a solution, but he did not know what the exact issue was because he was "out of the loop". It has now been well over a week, and nobody has called. This entire experience was so absurd that I honestly worry people reading this review won't believe it actually happened, but I assure you every word is true. Beyond the repeated mistakes, what stood out most was the complete lack of pride, professionalism, accountability, or quality control. Nothing was checked before returning the vehicle to me, and every visit uncovered another careless error. The condition of the store itself reflects the same lack of standards and pride. The front area was cluttered with trash, dirty rags, random boxes, and layers of dust and dirt that looked like they hadn't been cleaned in months. It genuinely appears that nobody from corporate Pep Boys has inspected or managed this location in years. This was easily one of the worst customer service experiences I have ever had.

Thank you Karen, Rob, & the rest of the team at Midas for getting me in (& being forgiving when the…read moresnow made me late this morning) & installing my roof racks. Finally, all is right with the world again. I have my swag back. My car is sexxxxxxyyyyyyy! & utilitarian!! Totally reasonable price of labor for the install - & just in time for me to go on a road trip. Thank you!!

Nice bunch of guys I've ever had work on my car. They stand by their work. I've been coming here…read morefor 14 years.

Super quick and easy to schedule (even online booking feature). Very transparent and offers many…read moreways to pay the price. They actually take you to go see the car as they wrap up and show you whats up with it. Has that local mom/pop feel but with all the perks of the big chain companies like online scheduling, quickness, clean waiting rooms, etc. I also am struggling financially and they seriously did not make me feel embarrassed about asking for prices etc. Thank you guys truly.

most horrible place... I went there today to have my ac checked and possibly fill my compressor…read more the mechanic looked at it and said he is pretty sure it needs to be emptied and filled , he said possibly there could be air in the line.. then the lady that works there took me out to the waiting area and explained how much it was gonna be 312.00... I said ok.. I'm like literally so desperate to get my ac fixed for my kids. Then the lady said she had some news for me and that the technician said he think my compressor is no good. And that it was gonna cost me 1300.00 I said I didn't have that .. and I would bring it back when did... then she charged me 312 fo the recharge... I usually don't complain but come on you couldn't just charge for the Freon? Most places will not charge the whole recharge if it doesn't work.. I honestly feel scammed like they knew it wasn't gonna work. so disappointed I WILL NEVER GO THERE AGAIN... and you shouldn't either!