Great service from the team. Extra shout out to Brandon. They were out of the engine filter I needed and he went to the parts store to get it while they were doing my oil change. Not many places go that extra mile. I was impressed. read more

All around excellent experience. Recommend highly. Starting with the personnel, honesty integrity professionalism quality. read more

Valvoline Instant Oil Change - Tire change bay. Top flight. - Oil Change Stations Near Me - Warwick, Rhode Island

Fantastic service, they were helpful, courteous, thorough and efficient. I will definitely be back

My daughter had oil changed, the cap was not put on right and oil spewed out causing hundreds in damage that they claim is not their fault and made her feel like she did something wrong and lied even though she had 3rd party service center look at it and said Valvoline didn't tighten cap enough.she has to eat $$$$$$ don't go here!!! read more

Got a coolant flush done here and resulted in a coolant leak and a big headache. Constant coolant leak and car overheating and getting stuck on the side of the road. Fortunately they were able to circle back and correct the issue.. I do want to give huge appreciation to George who works there. He took the lead going forward and took appropriate steps to ensure everything was done properly. Cant thank that guy enough. Also Michael the manager there, nice guy. read more

I came here and got a oil change a few months ago then I went back a couple weeks ago and they told me they can't do oil change cracked pan and stripped.bolts ,excuse me you were the last ones to touch it read more

I take my company vehicle here every time it needs to be serviced, the oil change facility is quick and efficient and very professional, they always make sure everything is taken care of.. they pay attention to detail read more

First time there. Had a brake light replaced on my Acura, not an entirely simple job. They were quick, efficient, respectful, and reasonably priced. What more would one ask for? read more

Unprofessional customer service. Quick to look for a reason why they can't service you. Especially the bucktoothed curly haired 1d1ot just going thru a list of things that have nothing to do with changing the oil looking for reasons why they can't service you when all other places do an oil change with no problems. I recommend finding a different place to get an oil change read more

Went there on 8 July '22, oil change some comments: No prices listed on the wall, like they used to do, so we guess the cost of the items they suggest?? Later in the day noted something leaking from vehicle, thought it was water. Next day realized not water, but oil leaking. Returned to Valvoline, first they doubted me, but then noted that there was no oil in the engine. They changed the filter and filled oil again, apologizing apparently this has happened before. I told the guy now I have to clean up the oil spill in the driveway, he said nothing. I then told him his prices are outrageous and after this I would never return to Valvoline again. Think long and hard about going to this Valvoline.. a very negative experience. read more

In an out and under $80 bucks. You drive up, they scan your car and then escort you to the waiting room. They had a tv, coffee maker and clean rest room. The were all lovely, and made the appropriate suggestions and I did not feel like they were out to try to make money off of me. They showed me a few things under the hood, and even took time to see what the leak in my back tire was all about. DAMN Pot holes! Looks like we need to get the tire reattached to the rim to get a good seal. Drive up and drive out, its that simple! read more

They claimed that I had a dirty air filter and that putting it back would ruin my engine. I had changed the air filter 2 months ago, it was pure white and it had a few leaves in it. I also had a tire that was low on air and they assured me that they brought it up to 35lbs. Upon leaving there, my low tire light remained on. I pulled over, checked the air, and it was still below 30 lbs. It seems as if they are preying on the uninformed. I have been using Valvoline at other locations every 3-4 months for over 10 years and have always received good service. I would not return to this location. I would not trust them. They earned the 1 star simply by changing the oil, but I cannot be sure of the quality being exactly what i paid for. If they can be dishonest about 1 thing, they can be dishonest about 2. read more

My Kia Soul definitely needed an oil change, tire rotation and a need battery. Amazing service!!!! Thank you to Joan and staff!!!! Five stars all around!!!!! read more

I've always had an amazing experience no matter which Valvoline I go to. Everyone is very caring and willing to help and always try to work in a coupon of some sort when I leave mine at home. read more

Love this location. Service is fast and the staff really take care of your car. I've never felt talked down to and have always been informed of everything that's happening/needed for my car. Just wished they still worked on cars so that I can do the tune up and oil change in one stop. read more

Valvoline Instant Oil Change - Oil Change Stations Near Me - Warwick, Rhode Island

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My car was broken during an oil change and they refuse to the responsibility. The mechanism says he is 100 percent sure they broke it

This has become my new place for oil changes. They are very knowledgeable, do everything right in front of you with efficiency and even do some other routine maintenance checks. I have conventional oil and with a coupon it cost me only $25! Pull up, sit in the car, pull out and your ready to go. Pretty much the drive thru of oil changes. read more

Very polite and friendly folks, super helpful and didn't try to upsell me. In and out in 15 minutes

I was there today. It took 1.25 hours to have an oil change. I told them I was upset as they were doing other things and some guys were hanging around. I left without getting my tires done. I and my family were good customers and we will never go there again. They didn't even try to give a discount or anything. Said they were training new guys. 102.00 oil change. Never again. Go somewhere else and do yourself a favor. read more

I called in the late morning and they were able to accommodate me that afternoon. They were friendly, helpful and professional.

They gave me a flat tire and then gave me attitude when I told them and they had no solution for it because they "don't deal with tires". If you don't deal with tires then don't touch them! Thanks! read more

Just as others are saying, fast and friendly. Had a $14 coupon which brought synthetic blend to $56. Expensive? Yes, with all those $19.99 (not synthetic) signs around I paid too much but convenience has a price. And while mentioned, no pressure at all to buy the wipers or filters that Jiffy Lube always pushes hard. I'll be back read more

Went in for simple oil change on morning of 8/13/14 to include air filter change, total bill was 115.92 then drove to work not far away. Later that evening while on the way to dinner with family on I-95 a loud bang was heard from under vehicle. Upon pulling off highway in rain I managed to have a flashlight in truck and looked under to see the skid plate dragging on ground. I immediately called Valvoline Customer Care 800 327 8242 for help but all stores were closed this was approximately around 6:30 to 7PM I was told I was on my own til next day. I had to climb under truck in suit to remove damaged plate which had not been secured properly. Vehicle was dropped off at dealership next day where it stayed for two days until it could be serviced resulting in many scheduling conflicts and late meetings. I was left a message by regional manager on Friday morning but when I attempted to return his call same day I was told he was gone for the weekend, I explained the situation and left cell number but was never called back. I made two more attempts but was not contacted. Received truck back on Saturday and sent email along with repair invoices and request for compensation for being without transportation for two days. I was offered repair bills and a free oil change. I declined the free oil change, as I will not be coming back. I was not pleased with service and even less so at the shortsightedness of management team who cant seem to understand its very inconvenient and even dangerous to climb under a truck on a highway at night with your family in the car hoping not to be rear ended. Had this been handled differently and with more common sense this would not have been written. Disclaimer: Normally I never write negative but this incident requires it read more

Valvoline Instant Oil Change - Improperly reinstalled skid that fell off on I-95. Note wear marks on right from dragging on ground. Part was no longer usable. - Oil Change Stations Near Me - Warwick, Rhode Island

I have to say this was the worst service I have ever received first they upgraded my oil changed when I asked for the basic one then sold me windshield wipers that flew off the next day!! So that was the first time I had to go back then the second time was because my maintenance light came on saying I needed a oil change I just spent 160.00 $ for one.. I call there 800 number they hung up on me twice I will never go there again! make sure you check your receipt before you leave also read more

I had a coupon, so I decided to opt for Valvoline instead of making an appointment with my usual mechanic. While I understand that drive-up services cost more than the standard because of the convenience it affords, an oil change should not cost $62 dollars AFTER a coupon is applied. I would have driven away that moment if my keys had not already been placed in the safekeeping box. Moreover, the man who serviced my vehicle was a complete jerk to me. He yelled at me for entering the garage before he beckoned me in and then yelled at me for trying to leave because he was yelling at me for the first thing! Every instruction (turn on the car, place the keys in this box, etc.) was barked, and every serviceman in the garage was complaining loudly about how understaffed they were that day (meanwhile there were three employees and four stations). Hello? You work in customer service. Understaffed or not, don't yell at the customers. Finally, the guy gave me synthetic oil when I asked for the cheapest option, which explained my high bill (only after I got in the car did I even know). Absolutely horrible place. I will never go here again. I'm still fuming. read more

I recently went I valvoline on Post Rd in Warwick RI. Because I noticed my engine light on I pulled in and a young man by the name of Brandon came over and I told him what was going on he said to me hold on when he gets some tool came back and let me know exactly what was going on with my car he was so kind considerate listen to me caring amazing to find that kindness in a young man today. I just want to let everybody know that Brandon is the one I want working on my car. thank you truly for helping me and being honest. My God Bless you. read more

Quickest way to get an oil change. Staff is pretty rude; they get mad when you want the $20 oil change instead of the $70 one. (Why bother paying more?!) In my opinion the reason people come to places like this is because they want a quick cheap oil change. Employees seem under-trained; on my car the maintenance required light automatically resets after an oil change.. they spent about five minutes asking me if i knew how to reset the light (because they didn't) and telling me it couldn't automatically reset (apparently it is not possible). Then the manager came over to ask if I knew how to reset the light (She also did not know). I have had the car for 7 years, I think I know how it works.. when I turned the car on after they had finished what do you know the light was reset! read more

My college aged daughter just went here for an oil change and called me back crying. She was treated horribly from the start, yelled at from the time she pulled in. Told them she had a groupon ( she drove all the way from NK so she could use it) and the young man working rudely refused to honor it. I am more than angry! We live in CA, her father is deployed and we try to have our daughters be proactive about taking care of their cars themselves. This establishment needs to work on their customer service! read more

Place is fast. They seem to change the oil and have a plan to do so. Price is a bit high but far better than waiting two hours at a dealership to get it done. read more

I'm always skeptical of mechanic garages my wife has to deal with when I'm out of town, but not this shop. Bill, the service manager, went above and beyond to make sure she had the best service and attention to get her car back on the road. After her Flex shut down on the road a few miles away, he personally went to retrieve her vehicle, brought it back to the shop and corrected the issue at no charge. Yes, I strongly recommend this oil/lube shop to anyone and I'm so glad to see helpful, honest people in the world today. Thanks Bill! read more

Normally I go to the Valvoline near me but I was in the area and needed an oil change bad. I have never been to this location before and was surprised that this one allows you to stay in the car, which puts me at ease so I know what's going on with my car! Ed was extremely nice and personable and explained the whole process with me! I would definitely come back! read more

I don't know anywhere else that charges $90 JUST for an oil change. No, the filter is not included in that price. I wish a lower rating existed especially for this place. The people here are incompetent and argumentative if there is an issue. That issue is never resolved. The manager referred to me as a woman the first half of the conversation and would sigh and moan throughout the "resolution". I asked for a regional number to call and was told it was on my reciept. No such thing existed. Do not go here. Save the money and find a better shop where there are people working in customer service who actually know what's going on around them. 0/5 stars. read more

I go here all the time for oil changes etc. I went yesterday for an oil change and a to replace a headlight. I have a Chrysler and these cars are are known to be a real pain to replace headlights. There's just no room behind them to get to it. After about 45 minutes they got the job done and didn't charge me anymore then it would if it took 5 min. Best $12 I ever spent as it would of taken me 2 hours with bruised hands and a backache to do it myself. They all work together like a team should. Thanks guys for not giving up. If your car is like mine don't kill yourself just go here. Its well worth it. read more

Worst place to go in Rhode Island. They lie to you,do a very poor job and when you go back with an oil leak that they just caused,they say it's just oil from before. Went there on 4/29/16 and they took well over 30 mins once they started so I knew there was a problem and when I asked jasmine she lied to me and said it was a new girl and was slow..Leon was the person in the pit and not a girl and 70.00 dollars later to repair the problem at my repair shop for a new oil plug and plug gasket and cleaning that valvoline caused and lied about and they don't care...never take your car or truck to them unless you want problems Iyyyhhzzzxxxxc read more

Didn't realize how over I was for an oil change until my light came on and I drive 80+ miles a day commuting from home to school and work and back home. Called up Valvoline and they said just come by between now and 7pm. Headed over right after I got out of class. I was very happy with the service! They changed my oil and I had a very pleasant conversation with the mechanics. Boy was I surprised when they pulled out my air and cabin filters though! Decided to get them changed while I was there. Even though I know I could have done it all myself at home from probably half the price, I was more than happy to pay what I did. I had found some coupons online and they honored them happily. Since the weather is getting nicer, I have my dad or brother do my oil changes in the yard, but I will definitely be back once it gets colder or if someone isn't around to do it at home! Great service guys! Thanks for the awesome service! read more