1. The BBQ Busters

    1. The BBQ Busters

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    The BBQ Busters

    5.0 (79 reviews)
    Open 7:00 am - 7:00 pm
    Updated over 3 months ago

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    Response time

    4 hours

    Response rate

    100%

    Services - The BBQ Busters

    Appliance repair

    Grill services

    The BBQ Busters Photos

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    Lisa M.

    Hats off to Kory and the excellent job he did detail cleaning my 15-year-old bbq today. The grills are squeaky clean, as is the inside cover and drawer (which I didn't even know existed!). And the heat is now even across the cooking area - no more cool spots. Kory was timely in responding to my Yelp inquiry for his services, offered a competitive rate, checked my bbq out initially so he knew if there was anything he needed to order for replacement, then returned to clean and replace my igniter. He also told me which briquettes I needed from Amazon so I could order them. He also cleaned under my bbq - no spot left unclean. He left my yard clean and free of any mess or bbq grease while cleaning, was professional and friendly, and I would definitely have him back next year to help me get ready for bbq season!

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    1 month ago

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    3 years ago

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    2 years ago

    Good communication. Showed up on time and performed the job as expected. Great pricing. Will definitely hire again.

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    5 years ago

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    3 years ago

    Excellent service... Kory is a friendly and very competent expert, excellent at problem solving with reasonable pricing. Highly recommended!

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    6 years ago

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    5 years ago

    Just had my bbq cleaning, Nothing but great service! And excellent cleaning, Thank you!

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    11 years ago

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    Page 1 of 2

    Ask the Community - The BBQ Busters

    Di you repair outdoor viking bbq grill?

    Yes I am very familiar with Viking grills, how can I help you?

    View All 2 Questions

    Review Highlights - The BBQ Busters

    Kory is a friendly and very competent expert, excellent at problem solving with reasonable pricing.

    Mentioned in 67 reviews

    Read more highlights

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    Pro Grill BBQ Repair & Cleaning - Pro Grill manages jobs for privilege homes and entire communities. Tell your HOA about us if your community grill needs some TLC.

    Pro Grill BBQ Repair & Cleaning

    (153 reviews)

    Great service and cleaning. We have used Pro Grill with our Traeger and never disappointed…read more Edgar is wonderful as are the other technicians

    I regret hiring this company. I spent well over $1,000.00 on repair of my grill including a new LED…read morelight harness, switches, burners, etc. Everything they recommended and told me I needed. About a year after install of the parts from pro grill, the LED lights begin to fail and then stop working completely after a year and a half. I used the grill less than 5 times since their work so noticing wasn't highest on my agenda. When I realized the lights were completely out, it was a year and a half time from date of repair. I reach out to pro grill for help. The first person (didn't get his name) wanted and tried to help and said they'd be getting back to me. No one ever did. I had to reach out 3 different times over the span of a month. They'd respond after a week or so to each email or voicemail left. I felt back burnered, no pun intended. If it's not a new sale, they don't care. It's as simple as that, that's how I feel. They finally emailed me back saying it would cost around $200 for them to come look at my grill and then give me a price on what's wrong and what it will cost to fix. My blood boiled reading that. After spending this kind of money with them on a bbq repair and they don't have the decency to come look and see what failed in their install? LED lights are meant to last a VERY long time. Not a year or year and a half and only using them less than a handful of times. I called them immediately after receiving that email and talked with someone that said, my issue is above his pay grade and told me he'll let the manager know. I asked when I can expect that call and he didn't know. The manager calls me shortly after the call. We speak about the issue, and how I feel. He tells me they don't warranty anything they sell or install. Huh? You charge people thousands of dollars and have no stand behind on the work or the parts you install? Why would anyone use you after learning that? You don't learn that they don't cover it until you need their help though, that's the deal. I tell the manager how displeased I am with the whole experience. Taking weeks if not a month to get back to me, no responsibility taken, making me pay even after a month of trying to just speak with someone at your company, just to have your guy come back and look at their install and parts you sold me, and sell me the same service and part again? No thanks. He finally says, ok, we'll have someone come by and look at it for free for you but if it needs new parts we will not cover that or install. Great thanks, when can I expect that? Our office will call you to schedule. Great thanks a lot. Never heard from them again. That was over a week ago. To the ownership: listen to your customers frustrations. Try and help or solve the issue. Don't shut them down. Improve your communication. Why is it taking weeks to respond to an email or voicemail when a customer has an issue with your service? I bet if I needed a new service of some sort, you'd be Johnny on the spot. Improve manager training, and if who I spoke to is the owner, that's a shame because you failed on every aspect of customer service. Your staff failed in properly communicating and responding, then when it got escalated to management, you did nothing to help solve the issue and what you said you would do, you didn't do and I never heard back from you forcing me to express my experience. To new customers, there's lots of great companies out there, make sure you do your research and choose the right one.

    BBQ Repair Pros - This copyrighted side-by-side Grill picture is from an actual customer of BBQ REPAIR PROS.

    BBQ Repair Pros

    (75 reviews)

    $$

    Not sure why there are bad reviews- I had an issue with my grill and BJ was exceptional and very…read morequick to respond and help me. By far the best results I have gotten for a cleaning on top of what was needed to be fixed. - and BBQ REPAIR PROS is by FAR the best BBQ Repair Service I've ever used on my 20+ years of owning a big Viking Builtin Grill. Not only were they able to fix a valve issue that prevented me from using my grill for almost a year, but did it immediately and at the best price I found out of four different places. Quick responses and a genuine guy I can also have a great conversation with. I was going back n forth with two other BBQ services that couldn't send someone who actually knew how to repair my grill. All I can say is BBQ Repair Pros are the best! They identified the chronic problem that others could not, but fixed it so my Viking BBQ Grill works almost better than new!!! BBQ REPAIR PROS really are the pros when it comes to BBQ Grill repairs.

    I honestly can't say enough good things about this company! As a woman with a disability, I really…read moreappreciated how kind, patient, and understanding everyone was. I wasn't sure which BBQ would work best for me, and they took the time to actually listen to what I needed and helped me choose the perfect one. They made the entire process so easy, from the quote , to choosing the BBQ , to the installation.Their prices were also cheaper than anywhere else I looked, which was such a huge bonus! But what really stood out to me was the quality of service and patience with me. The workers were exceptional on the phone. Everyone I dealt with was so genuine, kind, and whole-hearted. You can tell they truly care about their customers and aren't just trying to make a sale. I felt very comfortable and taken care of throughout the whole experience. My BBQ looks amazing, and I couldn't be happier with the service. I would absolutely recommend them to anyone looking for BBQ cleaning or installation!

    BBQ Renew - BBQ Repair, BBQ Cleaning, BBQ Tune-Ups, BBQ Restoration, New BBQ Sales & New BBQ Parts. Visit BBQ Renew.

    BBQ Renew

    (181 reviews)

    I've been living in my home for about two years now and had not used my outdoor BBQ because I was…read moreso disgusted with how gross the previous owners left it. I finally had enough and decided to get both the side burners and the main BBQ appliances professionally cleaned. I stumbled across BBQ Renew through a Google search. I liked that they were upfront about their pricing and that they were a family owned business. I decided to contact them through their text message platform and quickly received a response. We were able to schedule a cleaning for the next week. The technician (I believe his name was Chris) arrived and quickly got to work. I appreciated that he brought and used all of his own tools, including a hose and vaccum cleaner, rather than using my hose which he could have easily accessed. Chris worked for over 3 hours and transformed my once horrifying grill into something beautiful. He even took the time to polish the exterior and the doors below. Chris also went the extra mile and vacuumed out the space below the grill as well. He definitely didn't need to take that extra step and I appreciate him so much for helping me out there. I highly recommend this company for anyone needing a little help with their BBQ appliances! Thank you Chris for making me want to use my grill!

    This company is an absolute DO NOT USE! They give you an estimate and then the final bill is…read morehundreds of dollars more! I spent $2300.00 with them and the issues is NOT resolved! When I asked them to stand behind what they did and warranty the work, they claimed anything could have happened, water, spiders and on and on! Horrible experience and horrible dishonest people!

    Essential BBQ Cleaning & Repair - Traeger Cleaning Before

    Essential BBQ Cleaning & Repair

    (7 reviews)

    DO NOT USE THIS BBQ COMPANY…read more HE DID NOT PROPERLY INSTALL MY IGNITER CAUSING IT TO BURN OUT WITH 1 USE. HE LIED ABOUT EXPERIENCE AND KNOWLEDGE OF MY GRILL HORRIBLE CUSTOMER SERVICE I have a very nice built in Louisiana grill. In fact it is one of the pictures posted for a cleaning. I spoke to Louisiana grills directly. They diagnosed the problem and sent me the instructions. I was told it is not that difficult to change it out but that the part itself is fragile and needs to be installed properly. They advised me to buy it cheaper and receive the part faster from Amazon. I bought the recommended one that had super high reviews. Even the Louisiana grill rep approved it before I bought it. I called Essential BBQ before hiring him because I needed someone with experience on my expensive grill. He claimed to have experience. Agreed to the part I bought off Amazon being a good purchase. Told me he did not need the manual instructions because he was so well versed with this grill. IT BROKE AFTER ONE USE. He claimed it was all sorts of bigger electrical problems and told me to buy expensive parts. I contacted Louisiana grills and read his messages to them. They completely disagreed and did not understand why he would think that. They quickly diagnosed he did NOT properly install the igniter. It was sticking too far out of the metal protector causing it to burn up in one use. You can see in the picture how far he put it out. The metal protects the igniter from the high heat the ceramic creates. Without protection it will burn up. I contacted him nicely and told him what happened and that I would like a refund. I obviously wouldn't be using his services again as he is not experienced. He now blamed me, the customer for a cheap Amazon part sending me a differently poorly reviewed one I didn't purchase. Completely disregarded my photos showing he caused it. WHAT A HORRIBLE experience.Save your money and time. I now have to dispute with my bank for the check I wrote. Also his cleaning skills are not the best either. Most companies bring professional equipment and thoroughly clean it. My house cleaner can clean it as well as he did. Also hilarious his response still not taking accountability. What a loser.

    Excellent service, good pricing ive compare a few and his came up on top, very nice young man work…read morehard on my grill, would definitely use his service again, thank yoy Trevor

    The BBQ Busters - homeappliancerepair - Updated September 2026

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