First time visit to Trendz. Called salon, spoke to receptionist who recommended Sarany for a…read morepartial highlight. I was looking for someone who uses Wella products when I called, she said no one there does, but Sarany uses Redken. I booked the appointment with the receptionist, rates on line for a partial highlight say $140+. Went to appointment, had partial highlight done, nothing else. No frills salon, clean, friendly staff, highlight color was fine. I'd just had my hair highlighted/cut 5 weeks before this appointment at a different higher end salon in Thornton and paid $140 for a partial and haircut, this is a 5/6 week ritual and I was looking for a permanent salon who can do a simple highlight blonde color that my last (out of state) salon did for over five years for $120.00. Nothing crazy, very basic. At check out the receptionist said the visit was $230.00, I was shocked at the price because this was a very basic partial highlight using Redken products. I've been to two other higher end salons in Thornton where I was charged $140- included haircut & $160 - included gloss, for the same service but felt the color was still a bit off after trying both places so wanted to try Trendz. I paid the $230 and gave her a 20% tip, booked another appointment and left. After I got home I was upset about the price because we had never discussed it, I assumed it would fall into line on what there website says, as well as what I'd paid at two other salons in Thornton. I sent Sarany a text thanking her for the service but told her I was unhappy with the charge. She replied back that she charged me the base rate due to the recommendation of the receptionist instead of her normal charge - whatever that means???? and if I wanted her to cancel my next appointment due to price she would & recommended I return to a less expensive salon. Greed is NEVER good. Making a few extra bucks off me, won't pay off. I ended up paying $275 with tip for a partial highlight, my bad for not clarifying pricing, but her bad for taking advantage. So instead of a new happy client that has regular service every 5/6 weeks and always tips 20% she has an unhappy client that will never go back. The positive is the color was good & she was friendly, I would have returned- probably for several years! Now I'm wasting my time writing a review warning new clients to get pricing (in writing-don't trust there website prices) before your appointment so you don't feel taken advantage of like I do. I thought going to the hairdresser was supposed to be fun, nothing was fun about this experience, very disappointed and put off about even trying another salon.

Ashley is great! She listened to what I wanted and cut accordingly. On top of that , she's a great…read moreperson.

I had a wonderful experience here with Delanie! Over the last year I've lost A LOT of my naturally…read morecurly hair and decided to try curly hair extensions. Delanie did a beautiful job! She took the time to explain everything so I understood extensions and knew what to expect. The hair that Coco Marie supplies is 100% real hair, high quality and looks beautiful. Delanie was very competent and professional. She even gave me her cell number if I wanted to reach out with questions or concerns. Delanie also has a wonderful personality to be around. My hair turned out beautiful! I highly recommend Coco Marie Salon!

I would highly recommend Delaney and the Coco Marie Salon. Delanie is extremely talented,…read morehard-working, and creative. I can't state that I am more pleased, but I am extremely pleased with everything that she's done for me. The salon is beautiful inside, everyone has been more than helpful, and I can't say enough about the service. They've just been absolutely wonderful. I highly highly recommend the salon but more so I can't say enough about Delanie's talent.

The salon is always clean, Melissa is so warm and welcoming, and I feel like she makes sure we are…read moreon the same page before touching my hair. I have had some serious "hair trauma" but I feel confident every time I sit in her chair. Additionally- I appreciate how everything is VERY transparent (pricing, coloring, expectations) which I greatly appreciate. There was one time there was an issue with a haircut with another stylist and Melissa offered to fix it herself without disparaging her stylist in any way. I believe she has great character and is holding her entire salon to the same standard. I recommend Salon Nové regularly.

Wow. What a great salon. Happy people work there. Iced coffees and a list of 4 extras with your…read moreappointment including scalp and back massages. Very fair prices and up to date coloring techniques. Thanks to Sophie. !!!

Had a blowout and updo done here before a wedding. I called early to see if I could get in, but no…read moreone answered. I went there early in hopes it would work out but it didn't. No problem! They got me in on my scheduled time, and did a wonderful job. Wish I could remember the gals name who did my hair as she did such a great job. The vibe was great until a guest came in with a dog who just walked around freely. And listen, I love dogs. But it gave an odd vibe. Overall it was wonderful and I'd use them again!

Dani is wonderful! Always does a masterful job with hair that's not easy to deal with. Always a…read morelovely experience.

I love Melissa! She's a master with color, always gives me a cute cut, and talking to her for an…read morehour while she does my hair is like therapy. I highly recommend her!

My former hairdresser moved out of state, so I had to search for a new one. I don't like change!…read more Melissa came highly recommended by two friends with great hairstyles, so I gave her a try. Her communication pre-appointment was spot on. She is a very efficient hairstylist, so I was out looking great in no time. And I live my haircut! Cant go wrong with Melissa.

I want to start by saying I have never once left a bad review for anyone. My experience with Kiki…read morehas left me so disappointed that I really felt the need to share my experience to help prevent it from happening to someone else. I came to Kiki in May looking for a blonde specialist who could help mend my over processed hair and help me achieve a brighter blonde result. After an initial consult at which we talked for close to an hour where I showed her several inspo pics she scheduled me for an appointment. I show up to the first appointment and she doesn't remember who I am or what we spoke about (insists that i'm another one of her clients). After refreshing her on our conversation she says oh yeah I have you down for something else we don't have time for that appointment today and I'd also like you to start using K18 on your hair I'd like 6 more weeks of growth before I'll work on your hair (my hair is already 9 weeks grown out at this point) I'm slightly frustrated because I drove all the way to her salon for her to not realize who I am or do the service we scheduled when she could've told me she needed more growth at the consult and had me order K18 then. But, i'm a new client and really trying to be mailable so I smile and don't make a big deal of it. She suggests a haircut that day so I get a cut which I pay for at that time even though it's part of the highlight package but she reassured me she will take the amount I paid then out of the total I pay when we highlight my hair. We then schedule an appt to highlight my hair (which we were supposed to do that day) for 6 weeks later. Fast forward 6 weeks, I text her inspo pics the day before as a reminder of what I wanted. I'm a level 4 brunette wanting to be bright blonde. I even tell her in my text, i'm ready to be blonde and that my roots are so grown out. At the appt we discuss a full highlight and she suggests a root melt to make my roots not as noticeable when growing out. Not ever having had a root melt before or knowing what it is I agree. She has my inspo pics and knows I want to be bright blonde so I feel like she knows what I want it to look like. Well, the end of the appt nears and my roots are darker than they were before coming in and further down on my head. The lower part of my hair is brighter which she did well (probably put 20-30 foils in). Meanwhile I had been telling her the whole appt I don't want to see the root. Then she asks if I need a haircut, which she just did 6 weeks earlier. Now I understand not remembering every client's services but i'm thinking, "does she have no notes that she's reviewed before seeing me?" I tell her she already did one. Fast forward to paying and she charges me the whole package including the cut. We literally just talked about how she cut my hair 6 weeks ago. I tell her are you going to take out the cost of the cut? She goes, oh did you already pay for that? She knew I paid for it. She's not going to not charge a new client for a cut and take my word that I'll pay for it later. She was hoping I didn't notice. Though i'm extremely frustrated I stay calm, politely leave and even still tip her because it's the professional thing to do. I text her later letting her know that my root is just as dark as before and ask if there's a way to fix it. She says I need to sit with it for 8-10 weeks. Doesn't empathize with me or seem concerned that I spent $420 with her and i'm unhappy with the service. She says she'll schedule me for 8 weeks from then for a full highlight (which is what she was supposed to do that day!). Then I get a text saying my appt has been changed to a date and time without her even checking if it works for me. I text her the next day to politely and professionally share my feedback and let her know I don't think things are aligning and that i'm going to cancel my future appt. She proceeds to take the time to find me on Instagram and follow me but doesn't have the professionalism or decency to text me back. In the end, I'd say the only good thing I got from this 3 month saga was a recommendation for k18 (which any stylist can do) and some brightening of the bottom of my hair. Throughout the entire process, she was disorganized, forgetful, unprofessional and brash and working with her was a costly waste of time. Once you read her response to my review you will immediately see that instead of taking responsibility and trying to understand where things went wrong she has chosen to degrade the client and blatantly lie (Serious health issues? Could only come in once a quarter? What?) The only behavior that was erratic was hers, not remembering who I am, what we scheduled, whether she cut my hair or not, not charging the correct amount, etc. I think the fact that Kiki is only responding because this is a public forum but won't respond to the client individually tells you everything you need to know. See my before and after below.

Do not waste your time or money at this salon. I got the NonToxic Smoothing Treatment. I have…read moregotten Keratin and Brazilian Blowout, having paid 1/2 of what I did for this service, and had results that lasted 6 months. This service, with "S4" product, did not last one wash. Kiki's consultation was inherently flawed, leading me to believe I would get the same results as with Keratin or Braziliian Blowout without the harmful chemicals; though "not as pin straight," but no frizz, wash-and-go. This is far from the case, with literally no difference in the quality of my hair before and after. After my first wash, I described my disappointing result to Kiki, and she backtracked, saying it would decrease blowout times and ease styling, but that both were required for the results I desired. I rarely blow dry my hair to protect from damage, so this would have been a red flag during a consultation - this was the first time I had heard that caveat. Kiki then sent me multiple PDFs from the manufacturer of the product describing expected results: "S4 will reduce frizz and deliver straighter, smoother, healthier looking, more manageable, and exquisitely beautiful hair and will last for months. Your clients will love it. S4 is a transformational, long lasting, and safe treatment that brings hair to its ideal, most beautiful condition without damaging or dangerous chemicals like formaldehyde, which can be found in other straightening or smoothing products." I thanked Kiki for the literature, since it confirmed that the treatment was not effective. I asked for a refund, even partial. She did not respond. Aside from the ineffective treatment, Kiki charged me $180 more than she should have (I should have caught it, and to her credit, she refunded me $200). She was 30 minutes late to start, and spent 30 minutes for the "consultation", which again, was egregiously misrepresentative of the product and treatment. I am disappointed on every level.

Been needing a haircut for awhile now and went in and got my hair cut from a gal named Trisha. She…read morewas so sweet and funny made me feel right at home and the end results on my hair are AMAZING! I won't let anyone touch my hair besides her now. I highly recommend her and this salon to anyone looking for a great experience and hair cut. Wish I could give more than 5 stars!

I wasn't happy with the service I received here. I had a bad haircut and wrote a review on Google…read more And the owner reached out to me and offered to correct my hair, I thought I'd take the opportunity and scheduled an appointment. But as I was looking at my hair, and thinking about the fact she said the hair stylist who did my hair is skilled (for me she didn't seem like it..), I got afraid my hair would get even worse. So I texted her just 2 hours later from scheduling the appointment (since it was late at night so I thought text would be better), and I told her I wanted to cancel the appointment. I added photos of my haircut to my review a little later and I received a response from the owner again, and she claimed the haircut doesn't look like it was done by her stuff! I couldn't believe it. She said it may be done by others or me. Just speechless. I wanted to like the hair salon at the first place but I unfortunately the haircut I received was horrible, and I wanted to share that with others. I don't understand why the owner has to respond to my review like that instead of taking the responsibilities.

Ann has done a great job. Always get a good haircut the way I requested. Friendly atmosphere. Was…read morereferred by my brother in law, highly recommend!

I asked for a trim and got basically nothing cut. Charged me 20$ for absolutely spraying my hair…read morewith water.