Tom came to our house to pick up bikes and was pleasant and friendly. Explained what would be done…read moreclearly. Next day came back and everything all fixed up at a reasonable price. Pleasantly surprised about turn around time. Would definitely use again. He was able to provide service for our E bikes which has been difficult to find. Good value for price.

Tom was great very knowledgeable honest and transparent. You can tell he loves bikes and knows what…read morehe is doing. Highly recommend!!

As a first-time visitor from out of town, this spot earned a place on my list of coffee shops that…read moreI'd actually love to visit again! The vibe was busy but comfortable at the same time. The busy-ness was a testament to its popularity, yet it was comfy and relaxed because there was a variety of seating areas where one could enjoy their beverage and/or food. Many were reading, listening to personal headphones, chatting with friends. The atmosphere was lively. I loved that the menu had a variety of items on it... Definitely something for everyone. This is one of the few shops that have a delicious cardomom syrup. I actually ended up ordering a second beverage because the first one was so delicious!

I visited this spot this morning and had a delicious cappuccino! The barista even put a little…read morebunny on it. So I was really hoppy about finding this place. Until I entered the bathroom. And saw the "under" orientation of the toilet paper, which violates the original patent for toilet paper holders from 1891, where the paper clearly goes over the top. The "over" configuration: * prevents the roll from brushing the wall * makes it easier to grab with one hand * reduces accidental unrolling * and, most importantly, does not make decent people feel like they're living in a lawless society. What you have here is bathroom anarchy. I must admit that tile and brushed metal fixtures actually look really nice, which somehow makes the backward roll even more upsetting. It's like a beautifully plated meal served on the floor. Moreover, the ceiling contains approximately 400 judgmental eyes observing you while you attempt to live your life. The wallpaper on the ceiling (on the ceiling!!!) has a pattern based on the "evil eye" motif (sometimes called nazar), which shows up in Mediterranean and Middle Eastern design. Traditionally it's supposed to ward off bad luck or jealousy. All it does in this case is confirm the establishment has abandoned reason and at least one of the people who work has met a psychedelic mushroom. Still, the vibe everywhere else in this place is amazing and the coffees are very very good!

Really nice staff. I mean epic nice. Brought in for service, all they did was try to sell other me…read moreon other services. The bike was only 2 years old and ridden about 20 times and they suggested $400 in maintenance. Bike only cost $800.

We recently purchased a bike from this location. The staff was very knowledgeable and we were able…read moreto get a 6% discount as members of the frederick health club (which is free to join). The staff was knowledgeable and help in picking the right bike for our needs. I would recommend the Frederick bike doctor to anyone who is purchasing a new bike in frederick.

Excellent bike shop & rentals. Bikes we rented in great shape. Great staff-very helpful & friendlyread more

I bought two bikes from Matt over the past few years. His knowledge, friendliness, professionalism,…read moreand desire to help make this my very favorite bike destination. All his pre-owned products are well tuned, and priced low considering their high quality.

Service fee is too expensive, most bike shops charge $10-$20 for minor repairs, this one does $30…read morefor service which is 3x the price of the $10 part I got. As quoted by someone who works there service is $1.50 a minute which didn't add up. Plus they don't even service your bike, they won't make sure your tires have air or make sure that your bike runs properly before letting it leave the shop. Not worth it, goto a different bike shop.

Stopped in looking for a foldable ebike. Currently they do not sell them, but Kevin could not have…read morebeen more helpful. He answered all my questions about electric bikes. Great service.

Rented e-bikes and had a wonderful day! Staff was friendly and knowledgeable and the rental…read moreequipment was well-maintained. If you want e-bikes, call ahead to reserve as they don't have many!

We booked their bike out and kayak back option over the phone. When we got there Ted helped us out,…read moremade sure the bicycles were adjusted appropriately, gave us a map, told us where to go and we were off! The bike/hiking trail was fairly flat, beautiful and shaded by trees and we made the 5 mile trip to the boat landing in no time. Ted showed up and helped up into the kayaks, gave some more instructions and we were off again! The Potomac was really calm and we took our time paddling back. It was a beautiful and peaceful trip back. Ted met us at the landing and drove us the two blocks back to the shop. Ted was super helpful, the trip was great. I highly recommend this to anyone looking for an easy going and beautiful trip!

I had a great experience here buying bikes for my kids. I accidentally broke the brake lines a…read morecouple months later on one of the bikes while untangling it. I took it back to the store and they fixed it on the spot with no charge since it was less than a year since I bought it.

Had a chain break and they fixed it for free. Even adjusted the handlebars. Super friendly and…read morehelpful. Will definitely be back.

Fantastic from start to finish! Bike Werk's technician was SO responsive, knowledgeable, and…read moreexcited (yes, excited!) to help. His direct and honest approach - no upselling here - was a refreshing difference from the 4 bike shops I'd called or stopped by. My racing bike and my hybrid bike are like brand new!

Super responsive, patient, and most importantly knowledgeable!…read more Also super affordable and accessible.

I came here to get my son fitted for a snowboard and boots. It was a super busy day because it was…read moreright before a weekend with a snowstorm, but everyone was super nice, professional and helpful. The rates for renting equipment for skiing or snowboarding are reasonable and definitely more economic than renting at the slopes. It was easy to create a profile get questions answered and browse the shop. I'm super lucky that I live nearby, but I overheard that folks drove 45 minutes to an hour to get here because of how great the staff and selection are.

I came in for a pair of snowboard boots and Liam helped me out. This guy was incredibly helpful and…read moreprofessional. He worked with me to try on over 10 pairs to find the right fit. I can't recommend him enough!

My wife and I had been intrigued by the idea of getting ourselves e-bikes. We had done some…read more'research', for many months, but quite frankly we had become overwhelmed by the number of manufacturers, features, specifications, etc. etc., and as a result, were unable to make a decision. Long story short my wife ran into Good Vibes Bikes in Rockville (https://www.goodvibesbikes.com/) so we decided to take a look. What a difference! We had the good fortune to be greeted by the manager JAIME MUNOZ whose knowledge of the business was truly impressive! We aren't young and described our needs and use cases, and even though the shop had a bewildering array (100+) different bikes, he immediately directed us to 3 different options which he believed suited our needs. He helped us 'test drive' all three, in their safe parking lot, and we were able to make a quick decision. It was a breath of fresh air! He helped us understand the features and operation of the bike, and patiently answered ALL our questions quickly and direcly... Our bikes will arrive in a few days and we have complete confidence in our decision. If you do take the time to visit their website there is a page (https://www.goodvibesbikes.com/why-buy-from-us) that describes the reasons why buying from them is a sound decision. At first, it seemed like a bit of self-promotion, but after visiting and making the purchase, it all makes sense. These bikes are complex beasts. The idea of two 100lb flat-packed cardboard boxes showing up at our house from some gigantic on-line seller, and spending, likely many hours, assembling them, was more than a little daunting. We consider ourselves reasonably technically and mechanically competent, but having them assembled and tested by professionals before taking them on the road definitely provides a lot of peace of mind... Just the safety considerations alone are worth the price of admission... The additional benefit is they also provide a lot of other services for maintaining and servicing the bikes, which is also a BIG DEAL. I cannot imagine the stress, endless frustrating telephone conversations, and the hassle of trying to fix, or worst case, disassemble and return one of these things to some faceless organization! Bottom line is our bikes will arrive in a few days, and we are very relaxed about our decision. They will assemble and test our bikes and JAIME will give us a call when they are ready for pickup. They will load them onto our bike rack, ready for the nearest trail!! Very impressed with JAIME MUNOZ, and the business model in general. I highly recommend them. If you are in the market for an e-bike, walk in and ask for JAIME, it will make your life a lot easier.

Fast and good service. Dropped off and picked up for an electric scooter tube replacement which not…read moremany places in the area do. Would definitely come again.