Mr. Buono arrived on time for the initial consultation, answered all of my questions. He was…read morestraightforward, knowledgeable, and also flexible. There was a minor scheduling hiccup on the day of the work, but it was ultimately resolved and the project was completed on time. Most importantly, the quality of the work was excellent and I would definitely hire again.

I can't say enough about Buono's…read more I had heard good things about the company from other folks in my building, as well as on Yelp, and from the first moment I requested a quote through Yelp, Lou Buono was responsive, courteous, and an actual pleasure to communicate with. If you've worked with a lot of folks in the trades, this is very much the exception to the rule, and as such I was pleasantly surprised. Lou quickly got back to me with a very reasonable quote, and once we agreed on the details and a date, we were off and running. We had some damage and discoloration on our white oak floors, and we wanted to sand and refinish them. Lou was helpful as we got together the paperwork my building required to get it done. On the agreed upon day, his guys showed up on time, and while they weren't the excellent communicators that he is (their English wasn't great), they were conscientious and obviously knew what they were doing. Lou said the work would take 1-2 days, and they were done in just a day. We had a minor hiccup after the fact, but Lou immediately investigated the issue, and handled it well. I'll definitely be going straight to Buono's next time I need any flooring work done.

I needed new flooring in my kitchen but couldn't decide on the type. Made an appointment at Carpet…read moreTime where the two owners took me through the options. I had it narrowed down to cork or linoleum. I decided on linoleum as being the best option and fit for my kitchen remodel. The price with custom measuring, the removal of the old flooring, installation of the underlying base and new linoleum was reasonable. The final installation came out great and makes the new kitchen pop.

Carpet Time has provided me with floor coverings in every room in my apartment. I have done…read morebusiness with them for over 30-years because they have quality products, expert sales staff to advice and offer great value to their customers. I wanted to especially compliment their installation staff. They are highly professional, know their craft, work quickly, cleanly and always friendly. Capet Time is where the Manhattan decorators, designers and architects go for their clients floor covering needs. Visit their showroom and you will be impressed.

Just got our new area rug from ABC Carpet! Nick and his brother are warm and generous owners who…read moregave me honest advice, and recommended the best choice. We decided on a beautiful silk rug imported from Turkey, and got a great price on it. The best part? Nick gave us a free bathroom rug because we were first time customers. He also loaded the area rug into his van and drove the 3 blocks to our apartment and laid it out for us without charging extra. You only get that kind of attention from a small business! If you are looking for a rug, carpet, etc. definitely stop by and take a look at ABC Grand Carpet.

Gently service from owner's himself. Really nice guys over there. Bought complete bedroom set with…read morea matress. Its compy and definetely worth the price. Also same day delivery. My wife loved the designs.

This place has a great variety, great prices and, a shout out to Shaq, who was very kind and…read morepatient. He never seemed to rush us nor try and sell something that was not needed. He made the whole process awesome. And a shout out to his installers, Pablo and Juan did a great job.

They have really good quality carpets and have amazing selections for very good prices. I highly…read morerecommend them!

Everything was a great experience from the first outreach to install. Great product, great pricing…read moreand really great customer service! Thank you!

Great service and reasonable price! It was very easy to communicate with Luke and our bedroom…read morecarpet turned out perfect! Highly recommend them! They do service in Manhattan too

I should have been turned off by the shabby studio and limited on-the-floor help, but they were…read moreconveniently located And I took the easy way out. I emphasized that I wanted a carpet that did not show foot marks. The samples appeared to meet this requirement--until the installation. I now have foot marks everywhere The installers were competent but did some damage to my hardwood floor and crumbled a bit of a corner wall. A request to discuss the possibility of their contributing to the repair was met with silence--as was a request for an explanation about the thick carpet. I really expected a more decent exchange. They wasted no time charging my credit card. Wish they were as swift with communication. Buyer beware. I'm out about $7500.

I recently purchased a large area rug for my bedroom. I was extremely impressed with the quality…read moreand service I received from Alan, Sue and Miguel. The store has an enormous selection of every category and I would never go anywhere else.

DATE OF SERVICE: 2013 - 2016 COST: $11 - $300…read moreREASON: Area rugs, with bound edges REVIEW: Ironically, the Upper East Side is a great place to find remnant carpet - everything from basic polyester, nylon, and cotton to Merino Wool - at a great price. I was referred to Carpet Factory Outlet by my former longtime doorman, and I'm glad I was. I've gotten good deals on 8 x 10 bound - edge nylon area rugs for $180, runners for $29, and wool pieces for a bit more. I know they have a nice installation, and high - end business side too, but don't overlook remnant carpet when you want to get a lot of bang for your buck, nor assume that "remnant" means "recycled", "used", or "leftover". They have some really nice pieces, and are a service - oriented, fair business. Once, I was overcharged $10, noticed the charge, and immediately contacted the company. WHILE ON VACATION, I received a prompt email from the owner / manager who said he would look into it, and promptly offered a refund - no hassle. Come often, and be prepared to spend some time (sometimes hours, or months) browsing for "the one" if you're picky like me. They take Visa / MasterCard, but no Amex, and promptly close at 5 PM, but other than that, this little modest store is a hit.

Have used them more than once in multiple decades. Definitely a great place, great prices, and…read moreamazing customer service.