Great service, in & out, employees are great, clear, direct, and friendly. Gave some good…read morerecommendations for riding groups in the area, my new go to bike place!!

Just visiting for the weekend and needed a new tube. Took my bike in and they had time to change…read morethe tubes and give it an entire tune up. Found out portions were wired improperly and now the bike is as good as new. Will was awesome and kept us informed regarding diagnostics and pricing throughout the process. Bike was done in a few hours, very pleased.

Got me hooked up with an amazing e-bike and even took off some money. Great people this is where…read moreyou wanna shop

It was Memorial Day and we had driven from Ada to Spring Lake to ride one of our favorite bike…read moretrails. We unloaded my husband's bike and the tire had gone flat in the time it took to drive to the trail. We saw that Breakaway Bicycles was open (on the holiday!) so we called and talked to a Todd. He said to bring it in and we made the short drive to the shop. The store was fairly busy and I don't think we were there more than 20 minutes and the bike was fixed. This amazing service was so appreciated and literally saved our day. The shop has a great selection of bikes and accessories. Clearly their service is outstanding. I highly recommend this business. When we are ready to buy a new bike or maybe even an E-bike, we will come back based on this experience. Thank you so much Todd and the Breakaway team for a truly wonderful experience. Please visit this business!

Wonderful, helpful staff and a nice selection of bikes. We came in (unknowingly) close to closing…read moretime to browse their bikes, and were still met with friendly, knowledgeable service. We ended up purchasing 3 bikes- 2 Electras and one Trek-which they delivered to our home free of charge the next day. (We didn't have space in our vehicle). We had to come in a few days later due to a flat on my son's bike and were offered the same friendly service. I was fully expecting to pay for the tire repair but they said don't worry about it and I was on my way in about 10 minutes.

Good folks, excellent service. Handled a helmet replacement warranty for me in a timely manner…read more Bought a couple bikes here over the years, good fit.

WaterDog Outfitters has become a well loved spot in the White Lake area. Their customer service is…read morefriendly, and the staff are knowledgeable about their products. Every time we visit we are always greeted as soon we walk in the door. We have purchased various items over the years from this store and plan to buy new bikes from them soon as well. Overall a good spot and pretty much the only spot in the area to get quality outdoor gear!

Very dispointed in sale person didn't know about the E Bike spec or manufacturer of motor etc…read more And nothing try out when the place advertised try it before you buy it

Great service. Drove from out of town, bought a motor that I couldn't find anywhere else. Came and…read moremet me on a day they were closed and to call if I had any questions installing it. Even gave recommendations of nearby restaurants.

In a world where great customer service seems harder and harder to find, Cody is the exception…read more Every interaction I've had with him at Muskegon Harley-Davidson has been outstanding. He's been my go-to person for repairs, scheduling, answering countless questions, and helping me make informed decisions on upgrades and even tire choices. What I appreciate most is that his recommendations always come across as honest and based on experience, not as a sales pitch. You can tell he genuinely cares about doing what's right for the customer. Beyond his technical knowledge, Cody is simply a great person to work with and he's also someone who actually rides a Harley. He's approachable, patient, professional, and has a way of making you feel like your bike is just as important to him as it is to you. That kind of customer experience is rare, and it's the reason I'll continue trusting Muskegon Harley-Davidson with my bike. If Hot Rod Harley is thinking about who should lead the service department in the future, they don't need to look any further than Cody. Great managers aren't just knowledgeable, they earn the respect of customers and build lasting relationships. Cody already does that every single day. He's exactly the kind of employee who elevates an entire dealership and deserves to be recognized for it.

Hot Rod Harley-Davidson recently did a 124 big bore kit for me. They got me in and got it done…read morefaster than I expected. I was given instructions for break in after the 124 was done and tuned. During my break in period, the bike ran great. The bike is back at Hot Rod for the post break in service and dyno. I couldn't be more excited about this build! The quality of work that Hot Rod Harley-Davidson has shown has only been matched by their customer service. Thank you Hot Rod Harley-Davidson! Highly recommending Hot Rod to locals and visitors looking for outstanding service for whatever they need! Excellent job Hot Rod!

It was my first visit today. Absolutely love this store. The owner and the young woman working…read morethere were delightful! I found some great pieces and will definitely be going back!:)

This is a great shop. The selection of new lawnmowers, chainsaws, blowers, etc., is really good…read more And if you're needing repairs on a piece of equipment (as we sometimes have), the mechanics are super good, kind, tremendously knowledgeable, and the prices for parts and repairs are very, very fair. And the people at the counter are really kind, helpful, and knowledgeable as well. If you're looking for a great small engine repair shop, or a new piece of equipment, this is definitely the place to go.