I highly recommend Will and Nicholas for your I.T. issues. They are both very knowledgeable and…read moreprofessional. Will charges by the hour so you get exactly what you need - which is a great business model for individuals with I.T. challenges. I had the unfortunate experience of opening a evite dinner invitation attachment on an email from a known acquaintance which turned out to be a Remote Access Trojan (RAT). I tried several times to clean my hard drive with Nord VPN Threat Malware and Malwarebytes programs which found nothing. A backdoor was established on my laptop and I could see the intruder's mouse pointer navigating throughout my laptop while my mouse pointer was disabled. The only solution to stop it was to sever the internet connection. The issue persisted for several days when I would reconnect the internet. The intruder wasn't always present but I could see when they were. The intruder got into my Google password manager, Quicken account and attempted to make Amazon purchases. I was running out of airspeed and ideas and recognized that I needed professional assistance. I researched locally for an I.T. firm and found Will Get IT Done. I met with Will who examined my 7 year old laptop and he recommended I simply replace it as the cost to wipe it clean/replace the hard drive and reload would be comparable to a replacement. Although working just fine prior to the intrusion, given the age of my laptop I took Will's advice and purchased a new laptop. Will and Nicholas transferred all of my clean files from the old to the new laptop in their lab leaving the RAT in the old hard drive. I am now back in great shape. The total cost was well worth it for the peace of mind. If you need any I.T. assistance do not hesitate to give Will and Nicholas a call. They will deliver!

Jonathan, I am so sorry I didn't write your review sooner. You are undoubtedly one of the best…read moretech support persons I have ever met. Your knowledge is incredible from computers to printers and even televisions. You are also so patient with non-tech people such as myself. Soon (I know I say this all the time) I will be purchasing a new Mac and you will be by my side or at least on the phone. Thank you for all you do for me. Without you I would be throwing this Macbook out the window. Judi Jones, Annapolis

Fixed my iPhones quickly and at a good price. Will use again. Located in an old strip shopping…read morecenter. Parking in front of store. Also sold a phone and got what I wanted.

This person is not only irresponsible but lacks a lot if not all communication. Not only did he…read morewaist my time and gas but made me think he was capable of doing the job. He never actually replaced anything on my screen because the communication was just not their.

My wife was visiting family in Glen Burnie when my son tripped and shattered his iPhone8 screen…read more Can you imagine the horror of being a teen , stuck out of town visiting "old" family members with no phone to connect you to the world??? WE ARE IN A CRISIS HERE !!!. I quickly looked online and found Screen Busters and gave them a call. Very courteous, and informative, and could get to the house in 2.5 hours. Was right there at 10:30 on the dot. Was fast and very accurate, and after my son gave it a very close inspection , he grinned and "thumbs up" the work. So good that we then had my brother in law's iPhone also fixed. He puts off every chore known to man, but this was too easy, right there in the driveway. Easy touchless payment that I was able to complete form out of state. I highly recommend them.

AMAZING!! Wish I would have found Screen Busters a while ago to avoid issues and costs related to…read morereplacing my screen (iPhone Xs Max) at the mall at places such as iFixandRepair or kiosks. No need to look any further! Contact Screen Busters for amazing service and quality products. I am very happy with the results and Screen Busters is now my go to for iPhone repair.

My experience at the shop started out a little rough, but we were able to work together to get my…read moreboyfriend's phone fixed.

I think I'm going to forever appreciate this place for being at the mall. It's located in a good…read morespot, nearly centered in the mall and is perfect if you need to drop of your gadget while finishing shopping. This is exactly what I've done. Visited at least twice now to get my camera screw replaced, and within 10 minutes I have been taken care of! Love this place!

Helpful and definitely cheaper than other computer repairers. My husband's computer was fixed with…read moreout any sales pitch.

Wonderful caring experience that follows a previous worthwhile experience…read more I selfishly hope they are available for me next time I need them...because I can envision them being overrun with clients.

Very happy with Lyle's service. He helped diagnose what was eating up my storage on my iMac (and…read morequickly too). I will call him again for any future issues.

The only thing I can say is left message on the January 15, 2022. Still waiting for a return call…read moreon the 19th to see if he can fix my problem.

Went in for screen repair on my daughters cracked IPad. They replaced the screen and the IPad would…read moreno longer work. The staff was unprofessional stating "I'm not sure what to do, " I've never had this problem". They would not refund my money. Bring your phone elsewhere.

I called this number for the better part of a year trying to get my unfixed phone back. Still…read morehaven't. Every time I drive by I contemplate contacting the police to report a theft because he didn't fix my phone and he won't return it. Ridiculous.