So happy with my bouquet! My boyfriend surprised me the day before Valentines with a flower delivery. They rang the doorbell and handed the flowers in a nice vase. The flowers came with a custom note and instructions on how to keep the flowers fresh. The arrangement is so nice! You get what you pay for:) read more

The Black Iris - Florists Near Me - Laguna Beach, California

I trusted the process and it turned out amazing! I'm not much of a design person, so I gave some very loose guidelines as to how my girlfriend liked her flowers. I'm very glad with how they turned out, and my lady is even more happy! And they delivered right before Valentine's Day straight to our doorstep. I think I found my new local florist. Support mom & pop businesses! read more

The Black Iris - Florists Near Me - Laguna Beach, California

I receive flowers from your shop several times a year. Your arrangements are so beautiful and I enjoy them for a long time. It's always a gift and so it makes them more special. Thank you, JOY read more

This is the perfect spot for flower arrangements. I needed flowers delivered to a person I grew up with who had just lost his father. They made a wonderful arrangement and they have several displays / pics on their website. The person who deliveres the flowers took a photo and sent it to me. I will use them again for sure. Thank u for the customer service!! You guys are great! read more

Exquisite artistic design. A delivery from The Black Iris is always sensational. Fabulous gifts and collectables.... Deck your home for any Holiday read more

Simply the best arrangements ever and I always hear rave reviews from whomever receives these flowers... hands down best in south OC

Just ordered flowers for the first time from this florist and I highly recommend them. Flowers are gorgeous and fresh! Thank you Molly for putting together the perfect arrangement! read more

The Black Iris - Florists Near Me - Laguna Beach, California

Overall the best florist in Orange County. I have been a patron for over 15 yrs. They have delivered outstanding floral arrangements to family and friends. Patty m read more

This is the best florist in Orange County for 40 years. They always go above and beyond for me. They also deliver anywhere in Orange County!! I've called many times for last minute orders. They have saved me from looking bad on more than one occasion by sending an amazing floral arrangement within hours of ordering. You get your money's worth. Very beautiful designs. read more

Just no. I went to the shop weeks ahead of our occasion to order a special arrangement that was roses and orchids heavy. What I picked up today was a seriously ordinary arrangement that was hydrangea heavy and my "orchids" were 2 orchid head blooms in water picks tucked in between the wilting hydrangeas. This was not the special arrangement I had ordered or imagined for our 20th wedding anniversary, such a huge disappointment! I could have (and will in the future), gotten better florals from my florist at Bristol Farms. The shop is not what it used to be (unique, creative, inventive..), and I have been a patron off and on for over 30 years. I will not be any longer. read more

The Black Iris - Florists Near Me - Laguna Beach, California

I have been receiving and sending flowers from here for the past 20 years and have always been happy with my arrangements. The staff is always happy to work with my budget and what I am looking for. This is a pricey florist but the arrangements put together for me are always jaw dropping. I have never spent less than $200 for an arrangement and my husband has never spent less then $300. FYI- I have always called in my order and never placed an order online. read more

I was sent a huge, beautiful Christmas arrangement for Christmas. With in one and a half days the hydrangea was wilted. I called them and was told to take it out and trim the end and it would be revived. No that didn't happen and within 4 days most of the flowers were wilted. As expensive as this place is, they should have lasted longer than this. I am extremely disappointed in their work. read more

OUTSTANDING customer serviceI would definitely recommend The Black Iris. After having the wrong address on my flower delivery, the delivery driver who ran into the tenant , not the homeowner ( whom the flowers were for) went above and beyond to get the " absolutely stunning roses and arrangement" to the correct person, even across town. read more

Great flowers always done well. If you want something lovely and a bit different, this is my go to. For so many years this place has provided excellent arrangements that always impress. You can't go wrong ordering from here. read more

Their window display caught my eye so I asked my husband to pull over so we can stop in to browse. At first, I didn't know that it was a floral shop but it became obvious pretty quickly when we got out of the car. The store was beautifully decorated with christmas trees and various high-end, delicate christmas decor. I didn't want to touch anything for fear of breaking something. The tree in the front window gave me tree envy and luckily they had the supplies tucked underneath to purchase. Unfortunately, they didn't have the ribbon that caught my eye but I at least got the vendor and hope to find another retailer that carries it. A gal working came from the back room let us know that if we needed anything to holler and disappeared into the back again. We appreciated that she didn't hover over us and just let us admire their work and decorations. We left empty handed but I left with a lot of great ideas for making holiday arrangements for our home this year. I wish I lived nearby though - I can tell they produce quality arrangements and having a good florist nearby is always nice to have. read more

The Black Iris - Florists Near Me - Laguna Beach, California

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so unhappy with this place.....i was first to order a flower delivery this morning and it was a local residence getting the delivery so i assumed it would be there no later than 1 this afternoon, well it's after 5 and nothing!!!i called at 3 and was told it would be there within the hour, like i said it's 5 now...ugh!!! Why order and want to do something nice for someone when this crap happens...now they can't enjoy the arrangement, which better be nice for what they charge and not wilty, so so disappointed. Hello Devynns gardens, sorry i cheated on ya.... read more

There is no other place I would get my flowers! Iv'e used The Black Iris for years and I will continue my loyalty to them for many more. Every time I send flowers to a friend or family member, they are absolutely shocked on how beautiful the arrangements are every time. Thank you BI for brightening up peoples lives with your creative & gorgeous flower arrangements! I'm about to call them now! read more

Beautiful flower and arraignments. They go the extra mile. The flowers tends to last longer then normal.

The most creative designs and florist in SoCal. The quality, service and cost are incredible. The store is filled with unusual gifts and home decor. This business is a staple in Laguna Beach. read more

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Overpriced and gave flowers that were in poor shape. They only offered me 10% off for the floral arrangement. I had no choice but to buy them because I was on my way to the hospital and didn't want to come empty handed. read more

Beautiful Boutique. Love the experience this company has provided time after time. Flowers are a LOVE in my life. read more

I have used The Black Iris for many years and have never been disappointed. This year they out did themselves. My girlfriend loved her Christmas arrangement. read more

If I could give negative stars I would. Yesterday I spoke with a very nice lady on the phone. I wanted an arrangement of all peonies delivered to my house as soon as possible. I even said I would wait, if I couldn't get fresh peonies the next day. We discussed a low arrangement of just peonies and no other flowers. I paid close to $200. I like my arrangements simple and neat. What I received was a mix of all sorts of flowers of all different flowers. When I called to complain, the person on the phone was so RUDE and UNAPOLOGETIC she practically blamed me for their mistake. Since the kind lady I spoke with was not there, she said the designer relied on her poor notes and created a disaster of flowers. When I asked if she could create the correct arrangement, she said for the amount I paid I would only get 8-10 peonies (for 184 dollars), even with their callous mistake. I asked for a refund, and she demanded that I put the arrangement outside my house "if I live in a safe place". Is she kidding? While I was looking for a reliable and lovely florist for weekly deliveries in South County, rudeness like this should not be tolerated. Clearly this will not be my florist in South County. read more

We have been customers for many years. This valentines day my boy firmed ordered the rose arrangement, he should have stayed with the trifocals arrangement. The roses had fallen over in the truck, not the Black Iris caliber. Sue and Ricky were sending out a new arrangement, but I never received them and can't get in touch . The phones just ring, so I can change out the flowers but I wish there phones would pick up a message... Jennifer Darling City of Laguna Niguel ca From Jon Hastings Thanks read more

This is the 3rd time in a row that my in laws sent me flowers on a Saturday before Mother's Day and they were already half dead when they arrived. They clearly paid over $100 for the arrangement and it smells like rancid water by the 3rd day. Clearly for they sent an old arrangement that was just sitting around their store. It was also super unattractive so my guess is that they were trying to dump it. read more

I visit California twice a year to see family. On every occasion whether it's Christmas, New Year, birthdays and what have yous, we always order flowers and stop by to get gifts at the Black Iris. This is one dependable business and they always give superlative products worth recommending, I have no idea what the other reviewers are talking about. I have a feeling they're were from competitors trying to promote wrong advertising for this business. Yelp doesn't sanitizes whatever anyone wrote on their reviews but I want to somehow make an effort to defend a great company for all it worth. read more

The black Iris customer service is a 10/10! I called in to have a single rose prepared for my girlfriend, and it was made to perfection. A bow, name tag, garnishing, there was even a little water capsule at the bottom to keep it from dying. They were so nice and helpful, and even when I had to change the date on them, meaning they had to prepare a new flower. I really appreciated all that they did and would recommend to anyone this store and florist! read more

I ordered a standing spray for a funeral based on the review on YELP. I also spoke to an employee at the store who assured me that their standing spray is absolutely gorgeous and that they always deliver "high end" product. They delivered the arrangement promptly as promised, which is good. However, when I saw the arrangement myself I was rather disappointed. Granted the flowers were of very good quality, and the arrangement artistic, it was overall quite small for the price. Not at all spectacular as I expected. I have spent similar amount on funeral arrangements though different florists before, so I have certain expectation. Perhaps this florist would be better for a different type of event, but I would not recommend for sympathy arrangement. read more

Horrible customer service. I called to see if our flowers were being delivered and what the status was. Their response was "they couldn't contact that driver" and they didn't know where the flower was. When I was making the orders i had to confirm twice because there was an issue the first time. I understand times are rough at this point during Coronavirus but I am also a small business owner and customer service no matter what instance should always be priority. There were no apologies given. The owner called and told us to never order from them again. As an owner, they could have offered an apology, a discount, or some kind of sympathy or understanding, but over the phone, the owner was very argumentative and non budging. Mind you I've been a loyal customer with them for almost 10 years. Mother's Day, Valentines Day, and birthdays. I was never even being offered any other option. It's a shame that they lost us as a customer. Had the owner spoke to me with a different tone, a thorough explanation, the situation would have been different in their favor. read more

I used Black Iris for the flowers for my October 2009 wedding and they were amazing. I was just looking at my wedding pictures and thought I better hurry up and put in a review so everyone knows to use them as well. I had heard about Black Iris but honestly thought that they would be too expensive. I tried many different local florists but found that all of them were very vague about their pricing and that they wanted me to know exactly what I wanted. The only thing that I knew was that I wanted purple orchids. As soon as I walked into the Black Iris I knew they were exactly what I was looking for. I was taken to the back and the designer immediately started grabbing flowers and holding them together to get my feedback. Within about 10 minutes she designed bouquets that were everything I didn't know I wanted complete with the purple orchids I was looking for. And the best part was that they were extremely affordable! I walked out of the Black Iris and was confident in my decision. On the day of the wedding the flowers showed up and were even prettier and more vibrant than I ever would have imagined! My now husband had a single purple orchid boutonniere and it was beautiful. I couldn't have been more happy with my experience at the Black Iris. I am looking forward to using them for my floral needs going forward. read more

Beautiful art, service is impeccable, never disappointed, they go above and beyond! They completely help you and guide you if you have a certain price range for a order. I received for my dance recitals huge white roses grouped together with the most elegant ribbon wrapped around!!! Love their work!!!!!! read more

I recently purchased some flowers for my mother's birthday and I was surprised at the selection that they had. The arrangements are very pretty but quite pricey. I apparently came in at a bad time and they were really busy receiving something or trying to get something delivered because I was curious what the price was on one arrangement and the florist snapped at me and said it was already sold. I bought some tulips and went about my way. read more

I first contacted Black Iris after I saw one of their beautiful and exotic designs that a coworker received for her birthday. I have never been inside the Black Iris, nor have I ever seen in person any of the arrangements that I have had them send to friends and relatives. The reason I highly recommend this place is because no matter where you need to send flowers, they locate a florist/vendor of equal caliber near your recipient and ensure that s/he receives an exquisite floral arrangement. I have sent flowers to people in West Palm Beach, Fla., and San Francisco. I tell Black Iris the kind of arrangement I'm looking for (and if you don't know, they'll help you decide) and the price I want to spend. Everything's done over the phone, including the inscription on the card. I always get a call full of thanks for (and awe at) a spectacular arrangement. It's high-end and sophisticated floral, and it's worth the price, especially for special occasions. Ask for Rickie; she'll take care of everything. And she'll make a note of those flowers you sent your mother on her birthday, and call you up next year when Mom's birthday is approaching. It's business-savvy without being obnoxious, and it's caring without being intrusive. read more

The Black Iris is ABSOLUTELY AMAZING! I just received a dozen red roses in the most gorgeous arrangement that you have ever seen!! A MUST FOR VALENTINES DAY!! The prices are great especially for the quality of the flowers and the way they are artfully displayed. You will not be disappointed!! read more

I know they have beautiful high end floral arrangements - but this is NOT the place to get corsages for high school dances. Starting price out the door is $48, and what you receive is generic and pedestrian. Save your dough and go to Browne's, Gelsons, or any of the other local places. read more

I have lived in Laguna for thirty-seven and have purchased at least 50+ flowers for all kinds of events with Black Iris. In every instance they have delivered absolutely beautiful, fresh flowers and on-time! They are high end so I don't mind spending a bit more for the best. I highly recommend them. Sam read more