Owner of fire foods meal prep can't even respond to messages of mistakes made in orders. I have…read morebeen ordering from her from the moment she started her business basically have been a loyal customer. Until I started missing certain items or getting the wrong meal. This happened to me at least five times in a row. Every time I reached out I had to double text or even send four or five messages to get a response and then the only response to my concerns and how I felt about my experience was " I'm giving you a refund" or "will do". When I said, I would like to be notified about any changes in my meal prior to delivery. Mind you this is an Instagram page and these messages are through direct message after I expressed my concern for the 5th time and said "I enjoy your meals, I just don't want this to happen again". She proceeds to unfollow me as if she's upset with me for her business's lack of communication and order packaging?? Bottom line is she is very unprofessional and not empathetic towards customers concerns and lack of communication from her directly.

Such a nice experience with meal preps! Service is amazing and the food is unbelievably delicious!…read moreI never thought meal preps would taste so good! I love that the meals change every week so it's not the same every time. Communication is amazing and they are such friendly and easy going people. Highly recommend!

Food is bomb! Will definitely be back for more! Nice to have great soulfood in the area! Had…read moremy teenage kid dancing while eating.

Rice was gooey fish was salty mac & cheese, had no taste to it.. greens tasted like cinnamon,…read morecornbread dry smh spent 31 going to bed upset

Kali's Tacos never disappoints! We have hired them for birthday parties, celebration of life…read moregathering and company picnics! We do not hesitate to refer them to our friends and family. They are friendly and always professional. Try them out, you will not regret it!

We decided at the last moment to cater my mothers 80th birthday. They came and set everything up…read morevery nicely. And the food was great. We will use them again soon.

Just had a lovely conversation with Kenzie. I have been out of town, forgot my login information…read moreand have a stock pile of meals. Lol. I was able to gain access to my account, make the adjustments to my delivery schedule and all within just a few minutes time. Chat feature was so fast and Kenzie was on top of my needs. Meals look great and are so convenient for someone who has a lot on their plate all the time.... Really glad it was Kenzie and not 'Dave' who answered my request (j/k.... I like Dave's.... mostly, lol) Any who.... thanks for your help. Looking forward to continuing my health journey with Trifecta. Ross Clark

TL;DR - 1 star 1 out of 5 Stars…read more I am... Err WAS... a brand-new customer. My relationship with Trifecta Nutrition lasted a glorious total of "less than a week or so" before crashing and burning. I literally signed up for their service, received my very first order, and didn't realize the cutoff time for the following week had already passed. Because of an unexpected conflict, I am going to be out of the state for over a week. I immediately contacted customer service on a Sunday to catch it early and put a hold on the order. Keep in mind, the food wasn't even scheduled to be delivered until the end of the follolwing week. Plenty of time to hit pause or find SOME sort of solution for a newbie, right? And even if it wasn't, at least find some sort of workable solution for a NEW customer. Wrong. Instead of any actual assistance, I got a flat NOPE from customer service. The genius, highly accommodating solution from the super-intelligent "Mackenzie T." - - - - Since I'll be away, I should just have a friend or family member drive miles to my home and go take my (questionable) "food." WOW--brilliant! Why didn't I think of leaving $150+ worth of perishable meals--if you can even call them that--on a porch for over a week to see who wants it? In fact, nothing says "please break into this house" quite like leaving a massive, branded box sitting outside for 7+ days while I'm out of the state. So now, here I am, STILL actively trying to bribe friends, family, coworkers, anyone with cold hard cash to convince them to drive over, take this box of sadness, and dump the contents straight into the compost bin. And let's be real--with California gas prices currently hovering somewhere near a mortgage payment, it's costing me a fortune just to dispose of this biohazard. Because let's face it, nobody actually wants to eat it. I've used numerous other meal delivery services over the years (e.g., Factor, Cook Unity, Tovala, Blue Apron, HelloFresh, Home Chef, to list a couple), and I can safely say I've had scheduling issues with a handful of them. Even if it was my mistake or not, those companies almost ALWAYS find a way to work with you on unexpected conflicts--and that's for established accounts. Showing zero flexibility for someone who hasn't even been in your system for a full month is truly peak customer care!!!!!! Groundbreaking, really. The icing on the cake? The first order I did receive--and suffer through trying to consume--didn't soften the blow. If you enjoy a remarkably bland, uniform taste where it genuinely feels like they use the exact same single spice profile for literally everything, you're in luck. Save your money and the headache. Go try of the other services I listed above, unless you really want to pay premium prices to feed your neighbors identical-tasting chicken while you're across the country. Oh, but wait, there's more... After I pointed out that other companies are actually flexible and that I'd *hope* for at least some effort to accommodate a brand-new customer and to just go ahead and cancel my entire account..... The masterclass in customer retention response? "OK, canceled, and if you ever want to restart, reply back." Do you REALLY think I'd voluntarily sign up to put up with double the crap from Trifecta (crap food and crap service)? NOPE. I'd rather share my story on Yelp and hopefully spare some other poor, hungry soul from having to go through this experience. So... in summary - TL;DR - 1 star, obviously.

It's hard to tell what kind of meat they were using. It doesn't have much taste and it's really…read moretrue. The bread is free. The other toppings are adequate fries are good. Excellent service and the dining room is clean and presentable

Highly recommended! Great quality. If it's your first time have the chop cheese. I've attached a…read morephoto of it.