Food was delicious but it was a to-go/delivery order and we requested ketchup, napkins, and utensils (for the salad) and NONE were provided. We're staying at a hotel so we do not have those necessary items available. read more

Came here because it was rated 4 stars but was disappointing. Off the bat the tiny parking lot was full so I asked the worker where I could park he wasn't sure. After spending 33 bucks for two burger combos, I go to get my fountain drink only to find the sodas flat. They started to fix the soda machine but they stopped shortly after and they remained flat. Lastly I get my burger only to find it was oily and burnt as well as my boyfriends. We both left nausead because of how oily the food was. Overpriced and simply mediocre just go to McDonald's. read more

The Burger Shack - Chantilly - Burger - Hot Dogs Near Me - Chantilly, Virginia

I am totally impressed by my experience here! They fully accommodated my gluten free diet (celiac) and my non gluten free husband and mother in law loved their food! We were so happy to eat here and will definitely return when we are in the area! read more

The Burger Shack - Chantilly - Gluten free burger bun with fries cooked in a separate fryer - Hot Dogs Near Me - Chantilly, Virginia

We got a Build-A-Burger with Pretzel Bun (provolone, bacon, grilled mushrooms, and grilled onions) and BBQ Bacon Cheddar Burger with Pretzel Bun. Our sides were Sweet Potato Fries, Onion Rings, and Tater Tots. I preferred the sides, because my burger was a lot greasier than what I've had from other burger joints. Good food but not amazing. Customer service wasn't friendly at all but the food came out in good time. read more

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We ordered three different burgers from here tonight using Grub Hub. The order was correct and the driver picked it up quick, but took a bit to get here because they delivered another order first. When it got here the food was cold, but the burgers still tasted pretty good. The fries were not tasty because they were cold, but if you were to eat them in person they are good when still warm. The food arrived in styrofoam containers so maybe another type of to go container would work better to prevent soggy fries. We have ate at this restaurant before and they have a small dining room with a fast food type ordering system. They have very limited seating and parking here, but they are worth a visit. read more

Disclaimer: This review is solely about their customer service and not their food. If you don't care about that aspect, then by all means, I recommend Burger Shack--they have tasty burgers with great toppings, and their garlic Parmesan fries are delicious. I feel like such a Karen writing this review, so bear with me. I really loved Burger Shack (see my previous 5 star review). But in recent visits, the people taking orders act like they hate that you're there. Maybe they can afford to not be friendly now because of how many people patronize their business... I know food service gets tiring, and not everyone can be 100% all the time, but I've noticed a consistent decline in their affability over the past couple years. I admit that my stomach pulled kind of a d*ck move tonight when it decided it wanted burgers at 8:30pm; they close at 9. I decided to call the restaurant right then to ask if they would take an order over the phone, because I'd hate to walk in 5 minutes before closing to place an order or be turned away. They picked up, said "please hold" before I could say anything, and then kept me on hold for almost ten minutes; meanwhile i was on my way there so i could pay for and pick up the food right away, should they come back to my call to take my order. After 10 minutes, I figured I had been forgotten, so I hung up and called again--it rang for a while, but suddenly stopped ringing as if someone picked up, yet I heard no one's voice. Thinking my phone had messed up somehow, I called once more, but this time they straight-up hung up on me after picking up. At this point I had arrived at the restaurant, and my boyfriend went in to ask if they would still take an order because we had been calling, and a guy very condescendingly said "NO, we close in FIVE minutes." Dude, if you had just picked up the phone when we called and said "We aren't taking any more orders tonight," it would have saved both my time/energy and yours. It costs you $0.00 to be courteous. In fact, it costs you money (and energy) to be rude and angry with customers. I also get that they are likely understaffed, which leads to the employees feeling frustrated with operations and taking it out (inadvertently or not) on the customers. Ok which case the rudeness is just symptomatic of the actual problem, i.e. poor management. read more

Good menu, crispy fries. A little expensive but the good is fresh. Worth the time and money

The burgers were super bland not to mention expensive. The wings came out super bland as well and not seasoned. I asked for sauted jalapeños and was told they couldn't do it. I don't understand why' not considering they have sliced jalapenos. I just don't understand why food is so bland. I wouldn't recommend eating here. read more

Move over Five Guys, this is where it's at! I popped over to this spot while doing some Saturday errands in Chantilly last weekend. I've never noticed this hidden gem on Route 50 before and I frequently drive up/down that road, but I'm so glad my daughter suggested it (having been here before). Blink, and you'll miss it. I ordered the Classic burger and it was really juicy, but maybe a tad too greasy, which I didn't mind, being that this is a rare treat that I allow myself. Both the fries and burger came out piping hot, and the fries were a solid 4/5. Customer service was good and the establishment was really clean. The parking lot is tiny but I plan on visiting again. read more

The Burger Shack - Chantilly - Classic burger combo - Hot Dogs Near Me - Chantilly, Virginia

Excellent! I try to come here during slower times as they tend to get pretty packed; however, they're still rather speedy on the serving. Delicious burgers cooked to order and fries. Ranch costs extra but what doesn't nowadays... I considered taking a star away for the tight parking lot, but that doesn't stop me from taking time to come out here. Recommend ordering for takeout as this place and its parking can get pretty packed at times. read more

This was my first visit to this place. Food is great with a favorable place for families with kids though not spacious. Reasonable prices for very good quality food. Every thing in the menu is separate. However whether you're going for a burger only or a combo, a meal is easily customizable if you're a picky eater. I really enjoyed my Classic Burger and the sweet potato fries. There is an outside seatings to enjoy the fresh air if the weather permits. read more

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Introduced by a friend as "one of the best burgers," so as burgers lovers, we had to try it out. The place was a cute shack on the side of the road, the parking lot is small but plenty of parallel street parking. Lovely staff. Lovely food. The patty was thic and juicy. The fries were crunchy on the outside soft and pipping hot inside. Definitely did NOT disappoint. Probably our new go-to spot for a good juicy burger! read more

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Best burger place in the Washington Metro Area! They also do a fantastic job with their hotdogs. They really know how to cook to your desired heat, prices are fantastic, there's plenty of seating. read more

Rating Burger Shack 4 stars. They have amazing burgers but the French fries were disappointing. Prices seem comparable to other burger joints but I will say they are a top burger spot in the Fairfax/Chantilly area. Fried pickles were ok, nothing to brag about. If you want just a good juicy burger, this is the spot. We ordered to go. The restaurant is too small and parking is a pain but totally worth it if you want a good hamburger. read more

I have to say I'm not a huge burger fan...but The Burger Shack may have changed that! We've eaten here before and I had a chicken sandwich and I don't really remember anything that stood out. However, tonight's meal was delicious. We ordered a build your own burger - kept it traditional with lettuce, tomato, onion and mayo and then we tried their West Coast burger (7oz burger, avocado, cucumbers and bacon with added lettuce and tomato). Both burgers were cooked to medium perfection - which is uncommon. Normally no matter what temperature you order at most burger joints the meat is well done. The West Coast burger was delicious!! We also ordered a 6 count of their wings and an order of fries. The fries were soooo good and piping hot. They're simple and seasoned with salt and pepper but for some reason these were magical tonight. The wings were even crispy after our drive home! Completely impressed by this place and we'll definitely be back. read more

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This place is such a hole in the wall. Who would have thought a small shack near a road would be the BEST burgers. The place has limited seating and parking, so beware for busy weekend nights! My boyfriend and I went during a Saturday night and the place was PACKED. We had to parallel park and wait for a table to open up after we ordered the food. Now for the food reviews... Sunrise burger: I got the thousand island dressing on the side and substitute the texas toast bread for brioche bread! Best decision! The burger itself was super FLAVORFUL and it didnt need a fancy bun! The quality of the meat patty and bacon was incredible. We asked for the burger to be medium rare, but got it as well done. It was a super busy night, so we understand why it was more cooked than what it was suppose to be. Despite the burger being well done, it was still juicy! The juice dripped down once I took the first bite of it. YUMMYY. My boyfriend also got the same burger and he also thoroughly enjoyed it. Sweet potato fries: These fries were PERFECT. I was so glad they didnt have some type of sugary coat on it like most places do their sweet potato fries. They were crispy and delicious :) Overall, highly recommend this place! The prices were good for the quality this place delivers! Will most likely come back to a less busier night to get a medium rare burger!!!! read more

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Love this place. I've been there a couple of times and really dig their Sunrise Burger but on thick slices of toast in lieu of a bun. Fries are great too. I think the price for these primo burgers is pretty reasonable too. Eating in is pretty casual. Definitely want to go back. read more

I got the Greek chicken (4/5) burger and sweet potato fries. The chicken was cooked well, but nothing much to say beyond that. Lacked a bit of flavor though. The sweet potato fries were good. They have a lot of vegetarian options though. read more

The Burger Shack - Chantilly - Menu - Hot Dogs Near Me - Chantilly, Virginia

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My first time visiting this place and I was very disappointed by the RUDE cooks, because I ordered 2 classic burgers cooked medium and the fries with garlic parmesan. The food came to the table and one burger was med rare (BLOODY) there was a puddle of bloody juice in the container under the burger and the fries were COLD. There was a young boy there that could teach the cooks what customer service is all about. The cook was arguing with my wife saying its medium and clearly it was not so we showed her the other burger which was cooked medium so she grabbed the burger and took it off the bun and microwaved it after we asked for a fresh one. Then the fries came again with a greasy sauce or mess on them that was supposed to be garlic Parmesan. To make things worse the cooks were rolling their eyes at us as we did something wrong by asking for our food to be made correct. read more

Very filling and worth the price! This restaurant has always been a hit when I bring my friends. The burgers can be customized even down to how cooked the burger is. One thing that is difficult is the parking situation. There are barely any spots and usually, the space is too tight to get through when multiple cars are lined up. I wish they had a drive-thru option! Inside are a few tables, but there has always been one available when I went. read more

After reading so many 4-5 star reviews on this place, my burgerholic self had to give them a try. I built my own burger and had swirly fries and tots. Let me just say that I was very disappointed. The burger was very bland. The fries and tots tasted like they were frozen. I can't confirm this but I would be disappointed if a burger joint like this doesn't make them from scratch and serve them fresh. Honestly, I would much have rather gone to 5 guys. The number of 5 star reviews is very surprising after my experience but to each their own! read more

The Burger Shack - Chantilly - Classic burger with Curly Fries and tater tots - Hot Dogs Near Me - Chantilly, Virginia

Yousef at Landsdowne Center Drive was really great! As always our burgers were the best! If your looking for a good burger stop by. It won't dissapoint! read more

Food was wonderful but the staff was even better!!! We stumbled upon this restaurant while driving to the air and space museum and could not have been happier. read more

Amazing burgers and dogs. huge sharable loaded tots/fries. not much parking. go early YUM! read more

The Burger Shack - Chantilly - ring of fire! - Hot Dogs Near Me - Chantilly, Virginia

Pretty great!!! Yummy. Only wish the patties were bigger because it's so good! Totals 100.

Great tots and onion rings. Burgers are solid. I got food poisoning once but haven't had any other incidents with this place.

The Burger Shack always hits the spot! Their burgers are so juicy, delicious, and flavorful. Their specialty burgers are great, but I like to just build my own burger. They have tons of topping options (some free and some for an additional cost). They cooked my burger perfectly to my requested medium. I do wish they gave a little bit more lettuce, I like a nice fresh crunch of vegetable to balance the greasiness of a beef patty. Their sides are also incredible. I love their loaded tots and curly fries. I find that a lot of restaurants just don't cook them long enough to get a nice crunch and can even be a bit soft but Burger Shack's fries are always so crispy and seasoned perfectly. I would recommend calling in to order ahead of time. The restaurant is very small and always crowded so if you want to avoid waiting for 15-20 minutes in the very small space (especially during COVID times), it's best to order ahead. The parking lot is extremely tight and limited so be mindful of that too. read more

The Burger Shack - Chantilly - 4 oz Beef Patty Burger with a Wheat Bun - Hot Dogs Near Me - Chantilly, Virginia

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The shakes were very good but I didn't finish the buffalo chicken sandwich as it had a weird aftertaste. That's the first time I haven't enjoyed a Buffalo chicken, I don't think that's hard to get right. My friend said his burger was ok, but nothing special. By contrast, every trip to Five Guys is always great so I probably won't repeat here because it shouldn't be difficult to deliver a great burger. read more

I like this burger shack but they only cook the burgers well done. I'm a medium rare guy myself so tasting the main product I'd a problem for me. Their fries are good, sides a good amount of choices but for the amount of competition in the area there are much better options. I hope they stick around bc I'm sure it's a small business owner but having options on cook type should definitely be on the menu. read more

BLUF: Something big has changed for the worse in the past few months. I've been to this location in Chantilly previously, and have really liked the burgers. I feel like something big must have changed recently - ownership, local management, cooking procedure, supplier -or all if the above. This wasn't a bad one off, that happens, this felt like a different restaurant. The thing claimed to be a burger: I ordered the classic cheeseburger combo, medium well (ground beef and all). Service was fine. When I received the burger I noticed immediately the patty was much smaller than the bun. Okay. First bite, and god it was dry. I tried another bite to make sure I got some meat, and realized I should have stopped at one. Or maybe none. The bun was not toasted, the meat was dry, but at the same time had a poor crust. I also don't think there was any seasoning in the meat including salt. If I wanted to replicate this burger at home I think I would have to. * Buy a bulk bag of ground beef, pull out a maybe 1/3 to 1/2 lb ball - don't quite flatten it so it's thicker in the center. *Get a griddle up to maybe 200. Not to hot, no one wants crust. Let the burger cook for awhile to drive off juices *Now put the burger in the oven, lets drive out some more moisture. *Back on the 200 degree griddle to get a dense 1/8 ring of leather *At no point should any salt, pepper, or other seasoning be allowed near the burger - 15 ft containment radius *Toast the bun on the tepid 200 degree griddle for maybe 1 second. We are going for homeopathic toasting, it's a new thing. It's okay use normal lettuce and tomato and a slice of American cheese (this was all fine) - the burger is already done for. If this sounds good to you then you can follow the instructions at home and save yourself 16 bucks. If owners see this you can check with your staff, I was there about 2pm on aug 2nd, and let them know that the burger was awful as I threw it away and left. I hope whatever changes you made for efficiency, cost savings, or just letting go whomever knew how to actually make a good burger can be unwound, because you used to be great. RIP read more

DC has good burgers? No, there's a LACK If burgers are music, DC is TOBY MAC But I can no longer give the city FLAK Now that I've tried The BURGER SHACK Most of the DC burgers are WACK (If it walks like a duck, then it probably says QUACK) But now I have to totally BACKTRACK For the life-changing burger at The BURGER SHACK You'll nail this burger like SHELLAC You'll eat so many, you'll have a heart ATTACK But you won't care, cuz these burgers are CRACK So come and get wasted at the BURGER SHACK Until I ate here, my life was on TRACK Seeing red doors and painting them BLACK To Mark Morrison's Return Of The MACK But that was until I tried The BURGER SHACK So drive down here, or take AMTRAK And don't eat for days - not even a SNACK If you like big butts, this burger got BACK Sir Mixalot loves The BURGER SHACK So stop looking up food on KAYAK (what?) And bring your yellow instamatic KODAK Cause I've found the needle in the burger HAYSTACK And it's right here at The BURGER SHACK Better than Brady at QUARTERBACK Steals your heart like a KLEPTOMANIAC Sicker than a HYPOCHONDRIAC There's no burger iller than The BURGER SHACK So ignore my latest bad WISECRACK Cause this burger's an APHRODISIAC And will thrill you more than riding BAREBACK So come and get a burger from The BURGER SHACK WHAT If you are looking for blondes that are married to old men, rather than burgers, go instead to The Bunny Shack. What to get: The best burgers for hundreds of miles What you'll find at my place: The best chill for hundreds of miles (Netflix extra) If you come here to learn how to rob houses, it's The Burglar Shack. And if you don't believe that Video Killed The Radio Star, I have proof. At The Buggles Shack. For years I've been complaining that Washington DC is overrated for burgers. My cousins are obsessed with burgers, so we've tried almost every highly rated Burger in the DC area - including the expensive ones, which are even worse than the cheaper ones - and while I have found a couple of Five Star Burgers such as Burger Tap & Shake, there has been a whole host of mediocrity and overrated crap. If you go to the top UC school instead of coming for burgers here, it's The Berkeley Shack. And if we'll always have Paris, go to The Bogart Shack. It all changed when I visited The Burger Shack. The DC area finally has a spot which offers some of the country's best burgers. The top burger rep which was until now unfounded, can actually be supported by this shop alone. It's one of my 10 favourite places to get burgers in the country and might even be inside the top five. Everything they make is delicious. If your Dad beat you with a belt, then you probably have scars that resemble The Buckle Shack. Granted, the buffalo wings have nothing on those up in Buffalo - but they were a good effort. The burgers on the other hand, are second to none. Even if they were in Buffalo they would be top three. Same thing in NYC. They're just so juicy and well-made, perfectly crafted and every bite is Heaven on a bun. And if you're as obsessed with Eastern European girls as I am, then go to The Bulgaria Shack. Lines can be long (like my d***) but prices are low and products are literally the best of their kind within hundreds of miles (like your mother). One of the best meals in the DC area, one of the nation's best burgers. The hype is real. The reviews are correct. Come here and try real Juicy hamburgers for yourself. And if you find out the owner is an assh***, it's The Bunghole Shack. And if you come here to get anally satiated, it's The Backdoor Shack. And if you're British and you come here to get anally satiated, it's The Bugger Shack. Now I better end this review before you guys start recommending me for psycho anal ysis. read more

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This might be the best burger I've ever had. Perfectly prepared, fast service and all fresh food. I could care less about ambiance. It's a classic burger joint. Parking is limited in front of the building but street parking is easy. One suggestion for the owner. And it's an easy one to do. Please consider putting chair leg protectors on the seats. It's insanely loud when people pull out or put back their seats. It compares to nails on a chalkboard. It's that bad. Easy purchase and installation. Looking forward to coming back! read more

Been waiting to try this place for awhile with the high reviews and quite disappointed. Pros- diverse menu, generous portions and decent prices. Ordered the fish filets due to a good review- bland and not fresh, could have been any meat; the fries were good. The patty melt was dry and the meat didn't cover the bread and the onion rings were soggy. Call ahead because wait is long and there is limited parking and not much space inside especially with social distancing. Under normal conditions, I'd give them a 3, possibly a four. Today's rating is much lower due to unhygienic practices. Of the four workers I saw, none of them had their masks on fully. Two women had their noses exposed, the girl waiting for the food to be put on the counter had no gloves and kept leaning her elbows on the plastic bags and her mask was down her face and the guy behind the counter packing the food had gloves but his mask was way down his face and I could see his lips. I didn't feel comfortable eating when I got home and took all the food and baked it in the oven some more and put all the food into new containers and trashed their sauces. Won't be returning anytime soon. read more

The Burger Shack - Chantilly - Fish filets and fries - Hot Dogs Near Me - Chantilly, Virginia

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Very good burgers, for a good price! Nice hidden gem. Better than five guys , redrobin, and other places I've been around

Tasty neighborhood burger joint. I wasn't as blown away as some of the other reviewers, but I did enjoy my burger, as did the others in my party. This place is a little pricier than a chain like Five Guys, but also differentiates itself by having premium toppings and specialty burgers. They also have good appetizers, which includes fried pickles that I ordered. Parking is tough because they have fewer than ten spots, and seem to stay pretty busy. However we did get a spot and a table inside. Service was friendly. read more

The Burger Shack - Chantilly - Hot Dogs Near Me - Chantilly, Virginia

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Best burger I've ever eaten. It's so good that we forgot to take pictures. The burgers have a nice char on them. They are juicy and made perfectly to order. The sweet potatoes were perfection. We also tried a Chicago dog which I'd definitely order again. I can't wait to go back. read more

I ordered a 4 ounce burger, medium, with lettuce and mustard on Texas toast. I received a hard little lump of dry, overcooked burger on dry toast with a leaf o f lettuce and mustard. Seriously not edible as a sandwich with the amount of dry bread. I salvaged what I could by pulling the lump off and eating it with my fingers. good thing I ordered it as a combo as the fries were decent. My husband got a medium rare cheeseburger on brioche bun and it came out perfectly. He gave it an A. He can leave his own review, though. For $26 together, I call this fail. read more

The Burger Shack - Chantilly - Very dry toast passed off as Texas toast. - Hot Dogs Near Me - Chantilly, Virginia

I was at the Burger Shack a couple of weeks ago, and the place was located on the side of rt50 and if you didn't have gps we would have drove right by it no sign that was big enough just burger sign, so we luckily found it ! And once inside we could see your burger being made . My opinion is that the grill was too hot because I ordered well done but it turned out to be burnt burger !! It will be a long time before I even consider this place again!!!!! read more

Small burger joint nestled right off route 50. Surprisingly very high foot traffic in the restaurant despite a small parking lot. Given that, I'd recommend calling in ahead of time to place your order. I visited on a Sunday evening and waited 15-20 minutes for my burger + wings to be ready. In a small restaurant during COVID, it's not the most ideal scenario, but I wish they had some sort of window to pick up orders. My order consisted of a Build-a-Burger of the 7 oz. (medium rare) on wheat bread, select free toppings, Avocado ($1), and onion rings ($0.75). I also ordered 12 honey BBQ wings. Initially, I wanted to order their buffalo wings (mild or hot), however they were sold out of these flavors. To my surprise though, the honey BBQ wings were not bad and were actually pretty good, albeit being a bit small/medium sized. On the burger, I had very high hopes given all the positive reviews here, but was not amazed. It seemed to be quite a standard burger, kind of char-grilled like, but was on the drier side for me. Additionally, my burger was a bit soggy after my 8-10 minute drive home. The wheat bread tasted very bland compared to other wheat breads that I've eaten at other restaurants. The average taste of the burger coupled with the long waits and not optimal location makes this 3 stars for me. I would however come back here to try their buffalo wings as they have some of the better wings in the area. read more

The Burger Shack - Chantilly - Build a Burger + Honey BBQ Wings - Hot Dogs Near Me - Chantilly, Virginia

My husband and I enjoyed a delicious lunch here today! We arrived shortly after opening and it was surprisingly busy moments after we were seated. We ordered a custom 7oz angus cheeseburger, the sunrise burger and loaded tater tots. The tater tots are definitely big enough to share. Everything was delicious! I was surprised how great the sunrise burger on Texas toast was, while the "bun" doesn't sound like the most delicious combination...it was. Order it and you won't regret it! This cute place is popular for a reason, and it fills up fast. Everything is made to order so don't expect your food to come out right away. read more

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