Went with my family a couple of weeks ago and OH MY GOODNESS is this one of the most unique restaurants I have ever been to (and trust me, I've been to unique ones). Almost like a unicorn I though the concept was imaginary or some lies that my friends have told me, but when I saw the adorable bibs, gloves and bags of food I knew I was in for a treat. Since it is me, I ordered 2lbs of food which consisted of 1 pound of clams and 1 pound of shrimp. Even though I have a weak tolerance to spice, I decided to try their famous spice and sauce they usually slather on their food. The sauce was delicious, with a variety of flavours included in the rich seafood. If you are a neat freak, this is not the restaurant for you. If you have ever wanted to eat with your hands and be messy in public without the guilt, GO HERE! Worth going to over, and over, and over again. 5 burps out of 5. read more

Service was terrible. My brother had been standing in line for about 15 minutes BEFORE BEING SERVED. The fact that he had to complain about it was ridiculous. Even more absurd was that people coming in after him were being greeted while he was standing RIGHT IN FRONT of the staff in the waiting area. When my mother and I arrived that's when we finally got service. Now as we're seated the same thing happens. People are being seated after us and those we people are able to put in their orders while we're sitting their waiting. We had to flag down a waitress to order our food. And what a mess that was. When our food finally came mine was missing. And when we asked about it, out waitress said she would check in it. That's when she literally disappeared off the face of the earth. Apparently it had gone to another table. But did our waitress tell us that? No. We found out from another waiter. And it was that guy who managed to turn around our night. He apologized for the problems we encountered and thank goodness he was our waiter for the rest of the night. Onto the food... It's actually quite good. I had the clams with the Captain's Boil seasoning in mild heat. I wasn't about to get the medium given the way our night started. Anyway, it was delicious and that sauce is so good it's down right evil. I wish I had bread to sop it up with. Or rice. Next time I'm doing that. We ordered ice cream for dessert and the salted caramel ice cream is delicious. Not to salty and not too sweet. The lemon sorbet was nice and tart and not creamy. I hate when you get a sorbet that's creamy. And the chocolate ice cream was the opposite: creamy but not too sweet. We shared among the three of us and it turned out to be an alright dinner. I don't recommend this location. Is go back but I will be visiting one of their other locations. read more

I've read so many great reviews about The captain's boil and had the chance to dine here for my brother's birthday. I had the shrimp fried rice, mussels, shrimp, and snow crab legs with "The captain's boil" flavour. OMG! Amazing flavour! Messy but so good! Definitely worth the $. Will be going back for sure! read more

The Captain's Boil - Cajun/Creole Near Me - Concord, Ontario

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Attention everyone, please do me a huge favour, the next time you visit this Captains Boil location ask for Gabby to be your server. Tonight my family and I decided to dine here dinner and from the moment gabby exchanged words with my family there was an instant connection. She was definitely more than our server for the night, it as if we had known each other. She was so help, polite and so full of life. Trust me if you're not looking for just a great meal but excellent service as well please take my advice and ask for Gabby to your Server you will not regret it. Please do share your experience when do you meet her. Gabby is the way to go. Thank you Gabby for such awesome service read more

fatasitic seafood lunch. love the shrimps with captain boil sauce. We chose the medium read more

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This is the first seafood boil joint that we tried, and we were definitely glad that it was this one. It was boxing day lunch and the place was packed but we were seated promptly, and our servers were quick, attentive, and very helpful. The decor was on point, everything was super clean and modern, they have a fully stacked bar, and a hand washing station in the middle of the establishment for you to wash your hands in a convenient location. We ordered the mussels and the shrimp, and the seafood fried rice. The mussels and the shrimp were ordered in Lemon Pepper (both mild and hot) and Captain's Sauce (again, both mild and hot). Personally, the Lemon Pepper was the most tasty - tangy and a hint of spice. But the best tasting dish was definitely the Fried Rice, when we poured a bit of sauce on top. The food came quickly, and in a piping hot bag. We also ordered four corns to be cooked in the bag which they forgot, but the owner personally amended that when we mentioned it to her. Since we stayed away from the crab and lobster, which was out of season, our bill came out to be around $13-14 a person, which is fairly cheap considering it's seafood. read more

Great restaurant Very busy! A reservation is needed on weekends. Waited about 30mins for a table. New experience great to try. I didnt like the idea of having to break my food apart with my hands especially with my shrimp which still had its head/eyes. read more

Great place. Good music. Even better food. Love the house sauce. The captain boil sauce. Won't make a mistake choosing that. Their fries are amazing. Served hot and crispy with a bit of salt making you want to order more. A huge surprise were their wings! For a seafood place their wings are amazing. I would say it's better than a lot of wing places. I wouldn't mind just eating wings from there. It's that good!! read more

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AHHHH captains boil... the place that started the GTA trend of boiling seafood places. Firstly, I like the spaciousness of this location compared to Willowdale. Secondly, the service was pretty good. Not amazing, but not bad. I am actually so confused about the reviews on here....mostly everyone agrees on the good food but some people say service is spot on, some hate it, so I think that's what's bringing down the stars on here. Third, food is great. Best things are clams, shrimp and muscles. In captains boil sauce, medium spicy. We even took some home and it tasted even better cold for the later night! Overall, good place, would return! read more

Let me start off by saying that we should have went to Costco, purchased a bag of McCain's Fries and Jane's Frozen Pub Cod, and called it a night. It would have been 1/4 of the price, and we wouldn't be feeling sick right now. Our mistake. We ordered the Fish n' Chips hoping that it would compare to flaky, mouth-watering perfection that we received at Boiling Harbour a couple weeks prior, but were horribly wrong. We also ordered the Cajun Seafood Rice and the Fish Teriyaki. Our food arrived within 10 minutes, which was the first sign that the food we ordered was either A) pre-battered and frozen, and popped into a deep fryer or B) cooked earlier in the day, warmed up, and served. The Fish n' Chips were soaking in oil, the Basa fish in the Teriyaki had powdered flour everywhere, the shrimp in the Cajun Rice were rubbery... Our server did not come by once after our order was placed on the table, and flagging him down was impossible. We wanted to send back our food because it was unacceptable. We waited 20 minutes, no sign of our waiter. At this point, we figured we would have to pay for this food, so nibbled on what we could (i.e. steamed rice and fries). When the waiter finally arrived, we were tired of the lack of service and quality, and just asked for the bill. I figured I had nothing to lose, and asked the waiter upfront whether the Fish n' Chips were pre-battered and frozen, and whether the seafood rice was pre-cooked, and he confirmed our thoughts. So there you have it. $85 on frozen food that would have cost us $20 at Costco. If you're looking for Fish n' Chips and quality on the FULL menu, and not just parts of it, definitely go to Boiling Harbour. read more

My friends and I decided to give this Captain's Boil chain a try since we have been to other Captain's Boil locations. By far this location is our least favourite. It took them pretty long to serve the food in between and the fried rice was so plain as if it was not seasoned. Also staff was very inattentive. We had to ask them 3 times just to get the bill. First time the staff walked away and was busy snacking behind the counter then headed to set up a new table, second time the staff just walk away to help another table and the third time I had to ask the manager for the bill. It was not even busy and the staff was just busy chatting with each other. Overall we were not happy with the service at this location, would not come back! read more

DISRESPECTFUL STAFF. I came here on Feb 15th to celebrate my moms birthday and we were a party of 12. It took 20 minutes for someone to take our order and when we were finally served, the lady was unbelievably disrespectful. She wouldn't look at me while I was giving our order - she kept looking around as if she was preoccupied with other things. Unfortunately, I didn't get her name but I think she was the supervisor that night. I had to repeat myself multiple times because of her lack of focus. Even then, she got out order wrong! As a paying customer, I felt that was completely disrespectful. It took forever to even get someone to serve us water and there were staff just standing around and the restaurant was 40% full because it was a WEDNESDAY NIGHT. Then, to top off the tedious service, the server didn't notify my dad of the service charge already placed on the bill. Although it is indicated and it's is known for big parties to already include service charge, my dad is an immigrant who isn't accustomed to these things so he ended up paying $40 more than he had to for tip!!!!!!!! (Which, was so undeserved). Overall, the server made us feel uncomfortable and unwelcome. I absolutely love captains boil but I will never come back to this location. read more

I would have given it 4 stars but its not because of the food. Service was inconsistent. I come here most of the time with family and sometimes friends. Some days they're fast and some days they're not. I understand that they probably have some staffing issues but this place is bigger than the ones in downtown Toronto and you'd think they'd hire more people. Like I said, it's not the food but I would probably go to Queensway location for better service. read more

The Captain's Boil - Cajun/Creole Near Me - Concord, Ontario

Well it definitely didn't live up to what I expected after seeing the reviews & posts on social media saying to was good. Decided to have my stepfather's b'day dinner there for a group of 20, didn't realize they didn't offer appetizers only side orders & add on's. Nor did they have a children's menu. Nor did they have sparkling wine, but the red wine-Sandbanks Chardonnay our server suggested was excellent! Okay, where else to continue from....so our guest (older folks) were caught off guard with the presentation of the food being in bags & no plates, styrofoam cups to eat our seafood rice out of (kind of odd). The crawfish was a "No", too much work with no real meat reward! The shrimps, chicken slices, seafood rice, chicken wings & garlic bread...Delicious!!! Our waiters were excellent but the overall production of the staff at this restaurant didn't appear experienced within their field of work. There should've been pitchers or glasses of water on the table. When they served the water it was in a plastic cup with a straw...plastic (growing up my mother would say it's a big insult to serve water out of plastic), thought this was so tacky. B'day aspect for this restaurant...they don't have any. When I called a male person advised they could do ice cream with a candle (but he seemed unsure). Got there & during the b'day celebration it didn't happen...thank god we brought a cake! The singing of "Happy B'day" by the waiters was pretty on point! Okay...the good stuff...the billing. Crazy, they advised that they couldn't spilt the bill but could figure out each persons total..this was a mess...forget it...figured it out ourselves but it ended the night on a sour note with some of the guests that required a separate receipt. Just foolish how they have this system. Overall would I rate this as a 10/10, no, we all said wish we had opted for a buffet...we were still all hungry after leaving. This visit is a full stop...don't think any of us will return, except the b'day Celebrant-my step-father & mother! read more

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We went out wanting King crab legs. Never eaten here before, so I didn't know the sauce options for the food. we ended up asking for king crab and just garlic butter. When our bag of food came, it was covered in a nasty garlic sauce that tasted like burnt garlic. The taste killed the sweet flavour of my $78 crab leg. Won't be back. $170 for two of us to eat a crab leg each in nasty sauce with a potato. read more

I went to this restaurant a few days ago and although I don't like seafood, the food was amazing. I absolutely loved their fries haha. The atmosphere is great and there's a washing station in the middle of the restaurant which i find is really cool. The servers were friendly however, when the manager (I think) came over to ask how everything was going, she asked very convincingly if we wanted ice cream. My sister took the ice cream thinking it was complimentary however when we got the bill it was $5.00. Wouldn't go to this location again but I still love The Captians Boil! read more

Ordered on Uber eats, 2lb of shrimp, side of rice and potatoes + a premium side of sausage, only revived 1lb of shrimp with rice and potatoes. If I'm paying upwards of $50 for food I expect to actually receive what I ordered. Called the restaurant and was put on hold for a super long time, currently still on hold; super disappointed with the food and staff, would not recommend. read more

This was my first time at this location. The design was beautiful. The staff were really attentive in refilling our drinks and checking up on us. The clams and Cajun fries were my favorite. The wait wasn't long and we were served immediately upon sitting. I came with a larger group and the service was consistent. I find that when I am with a larger group there is inconsistency in service, however we really enjoyed our waiter. The bill splitting wasn't an issue as I read some of the reviews below, very basic math, did not bother us. I would come back and highly recommend. read more

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Good place for seafood but the tables felt a bit too small for four to eat comfortably at a booth (especially when someone got crab legs lol) Otherwise, no complaints about the food. They don't give you lemon/ pepper on the side so just make sure to ask for it if you want it. Also, they have sinks around the lobby so that you don't have to walk all the way to the washroom to wash your hands. read more

This place is going downhill. The seafood is not fresh and more and more restaurants are closing. It's a good sign it won't be around much longer. Their latest "deal" of AYCE Mussels and Fries for $25! WTF??? read more

Crawfish was not fresh and tasted horrible!!!! The shrimp was over cooked! The snow crab legs were delicious though. Had the captains boil sauce which was pretty good. Overpriced a little but a cool experience. read more

Perhaps if I'd never been to another location I'd have nothing to compare it to, but I've been to the Sherway one twice...this Vaughan location has poor service, and the product isn't prepared as well. These must be franchises because it's evident where they've slumped out. Sherway is further, but for the money, you will have a better experience. read more

Service was excellent Food was excellent Lilly the Manager took the time to speak with myself and my friend. Our server Benson, was new and did an excellent job getting our order correct. read more

I gave it a four for the food but it really should be a 5 but they give you no forks to get food out of shells making it more messy and difficult, Also with my steamed rice which came on its own a few minutes before the rest of the meal it came in a styrofoam container and plastic spoon pretty cheap when you're paying $35.00 for King Crab. Like I said fantastic food and flavours and I guess trying to make it easy for them to roll up the whole paper table cloth and throw everything away but I still prefer a solid spoon and fork when dropping $60.00 without alcohol for a great meal. I still will go back because of the great food. read more

The Captain's Boil - Cajun/Creole Near Me - Concord, Ontario

The captains boil is always good. We had the crab, shrimp and clams. Shrimp is excellent!!! The clams were OK, but they forgot we ordered them. The snow crab legs were wonderful, tasty while still keeping a nice firm she'll so they crack easily. Live DJ music and sake! Great meal overall. read more

The Captain's Boil - Cajun/Creole Near Me - Concord, Ontario

Great restaurant But my shrimp had its head and eyeballs on.. scared me. Fish terriyaki was bomb ! Amazing read more

My daughter asked me to take her out for lunch at this place she's been wanting to try. This sure was a different experience although enjoyable if you like a change of pace. This is messy so don't wear your best clothes, although they supply you with clear plastic gloves and a big bib. The food comes in a bag drenched in "not really sure"...lol. If you don't like messy, this place isn't for you. Have Fun read more

Ive come to this restaurant only a couple times, Food taste nice. Today I had an order of mussels, and 30 minutes after i was throwing up and had terrible nausea. Never again. Oysters are also WAY too overpriced $35 for 12 oysters Ridiculous Atleast have good quality oysters for that price. read more

Been here several Times . The managers are accommodating even though at times we've new there fairly Late. The food is always good and the service is excellent . This is another byweekly restaurant our family goes to . read more

Amazing food , great seafood , amazing service , very unique restaurant. Great for the family that enjoy seafood and great flavour. read more

The Captain's Boil - Amazing srimp - Cajun/Creole Near Me - Concord, Ontario

Visited the place with a group of 10. Decor and overall visual impression is pretty good - they use some sea-inspired accessories. Order was taken relatively fast considering the size of the group. All the fuss with bibs, gloves and large garbage cans on the table hinted that it's going to be messy. The food came very fast (literally about 10 minutes after the order was placed). It's served in plastic bags, so if you are more of a plate and fork/knife/chopstick person then it's not for you. Be careful - the food is very hot (remember the name? boil?), so super-thin disposable gloves will not protect you neither from heat nor from sharp claws... Seafood tastes pretty good and looks fresh, though the sauces are too greasy. We ordered 2 separate dishes with the same sauce and same spiciness level, but one came as no-heat at all. The service level is a separate issue. The waiting stuff trying to be nice but since it's a family-run place it looks they don't really care too much. In some cases we felt like they are annoyed by questions and tired despite that the restaurant was almost empty. There are TVs around the restaurant that make it look like a sport bar. The TV that was close to our table showed a silent YouTube playlist featuring Nigel Farage - the leader if UK Independence party - his interviews, parliament speeches etc. It's very hard to find something less appropriate for the seafood restaurant in Canada. While the food was served the playlist finished and we were even deeper amazed that the next video was a well-known anti-Semitic documentary slur featuring some conspiracy theories about world domination etc. I tried to talk to one of the waitresses about this and she said she has no idea what is currently playing and who controls it. I'm far from saying that the management shares the views expressed, just please pay attention to what you are showing to your customers. Bottom line: Food - 3.5/5, service 3/5, Overall - 3/5. General: avoid visiting with young children - they will not have much of a choice to eat. Avoid if you have any seafood allergy. read more

This location has been the worst Captain's boil location I've been to and I have been to three different ones. First off they didn't have the regular specials the other locations have to offer ie the Sunday special and the deal for the family of 4. When asked about the special, they said "because were a high volume restaurant we don't do it". Captains Boil is a franchise, does that not go against franchise rules? Secondly I ordered 4 bags of different fish and they were very stingy with the sauce and I asked if I could have more sauce which I discovered they charge extra for. The servers were friendly, but my overall experience was not enjoyed. Compared to the other captains boils I have been to this one felt like it had the intentions of "how can we make more money out of every customer." You guys serve food out of bags, I'm sure you make plenty. read more

DISCLAIMER:DO NOT BE FOOLED BY THE ONE STAR REVIEWS Lousiana is a magical world, where the culinary expertise of seven nations, coming together to create some of the most rustic, yet outrageous and flavourful dishes and feasts the globe has ever seen. These traditional feasts, sometimes feature the fish boil, which consists of having them transfered to a bag and eating with Your hands and a bib around Your neck. The most common is the crawfish in a bag with the corn on the cob to lock in that steamy sweetness! DO NOT BE FOOLED BY THE 1 STAR REVIEWS My personal experience with The Captain's boil, was nothing short of excellent. The staff was EXTREMELY helpful and welcoming, and the seafood was fresh and very tasty. I was very happy about the amount my girlfriend and I ate for the price, it is well worth it! PLEASE give this place a shot! It is fun and so fresh! :) read more

This is my first time coming to this location as my boyfriend and I have been to 2 other locations in Toronto. My first impressions of this place was the restaurant was nicely designed and very clean. I came here with a group of 20 people for a birthday dinner. The moment my boyfriend and I arrived we were seated immediately as we were the first of the 20 to arrive. The waitress was very friendly and asked if we wanted to start off with a drink, we kindly refused and said we would wait until the rest of the party to arrive. Fast forward, we all have ordered our food and everything is going well except for the little mix up with who ordered what, but that was "figured out" quickly. The food was okay, I have tried better but it was still good it also came out right after we ordered them which was a plus. The waiters were attentive and friendly. Now time for the bill......they DO NOT do SEPARATE billing which is complete bs! They basically give you one bill and make you figure out yourself what each group ordered. What a complete nightmare! I mean everyone remembered what they ordered but having to figure out separating the bill amongst eachother was so time consuming and aggravating. I understand that their system does not allow them to separate the bill (this needs to change as other captain boil locations have systems where they are able to do separate billing) but the least the waiter could've done was assist us with the billing by cross referencing what she had put down on her ipad for what each group got....but NOPE they were too lazy for that. Once everyone paid, the waitress came back and told us we were short $40.00.....ughhhh well if they had done their job in the first place by SEPARATING THE DAMN BILL WE WOULDN'T HAVE TO GO THROUGH THIS AGAIN!!! Some of us already overpaid (my boyfriend and I included) by compensating for the bill being short. Once we solved the issue of the short $40.00, she then comes back to us saying we are actually short $100.00 seriously.....huge argument between us and the staff. The birthday girl told the waitress she used to work for the food industry and had counted the money in front of them and cross referenced the bill with what we had paid for....basically she did their job for them because they were too brainless to figure it out themselves. At the end, they were wrong and they had miscounted the money, I mean c'mmon before you go out telling the customer they're short money double check or triple check before you make yourself look ridiculous. Anywaaaaaaays, I will definitely NOT be coming back to this location, such a headache this place was. They definitely need to revamp their billing system as I see majority of the reviews here are having problems with it. I recommend you going to the other locations to save yourself the headache. read more

Let me say the flavor of the food was amazing, but everything else was absolutely not up to par when it came to service. First, by the time someone acknowledged us it was 15 mins after we were seated on a Friday night at 7pm and it's as if we were'nt there. We then ordered our meals (4people) and this is where big surprises came. We ordered 2 appetizers and 4 entries. All the entries were served in plastic bags which was a surprise and basically thrown in front of us to eat from the bags. All the meals came at random times. The staff said it's because it's cooked fresh to order and this is how they serve. It took over 15 mins to get them to bring calamari sauce to our table then of course the calamari was cold We then asked for a knife to cut the fish from the fish and chips order and the manager said they do not have utensil, but then a staff brought a knife. My lobster entrée was served with a plastic fork which could not pull the meat out and I had to ask for a regular fork. Another entree of mussels did not have meat in at least six of them and it took them awhile to bring a replacement order which of course was thrown in front of us. Getting use to eating from plastic bags is an unusual concept, but this is how this chain operates. The young staff were pleasant, but we felt the manager was extremely rude to us not and as soon as we asked for the bill, then the service was fast and pleasant. Btw, they DO NOT do separate bills for both couples which I found unexceptable. I personally would not go back to The Captains Boil specifically because of the service, but the food I must say was delicious. read more

The Captain's Boil - Cajun/Creole Near Me - Concord, Ontario

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Every since this location opened, I have been going here so much. I think last week I ate there 3 days in a row. I really like the lunch special with the fried fish, rice, and a couple of shrimps, mussels, clams, and crawfish. The caption boil sauce is addictive. I also really like the shrimps with the captain boil sauce. I like to ask for more garlic in the captain boil sauce. My wife really likes the shrimps and now her new favorite are the clams. Overall, I think this location is the best out of the other ones (yonge and markham) I have been to when it comes to food, decor and service. read more

The Captain's Boil - Yummy Lunch special! - Cajun/Creole Near Me - Concord, Ontario

First time here, food was pretty good. Had the clams, fried rice and Cajun fries. Love how this place looks, one thing that bugged me was our waiter smelled like smoke. Kinda a turn off. The food was great but it being my first time I wasn't really blown away. Would go back because of the food and it's affordability $13 or so for a pound isn't bad read more

The kitchen was a mess, completely forgot one of my order which is a main course shrimp in Cajun source. We waited for 45 mins and had to cancel the order. Would never come back to this restaurant, prefer the one in Richmond hill. read more

Unfortunately, I was disappointed with Captains Boil at Rutherford, would rather drive further to the one on Yonge next time. I had brought my family in as our family is a fan of seafood and they were not impressed. We were a family of 6 and our bill was over $300.00 so you would think the service would be better. We had order muscles, shrimp, crawfish, fried rice, chicken wings and beer. A little of everything. One of our biggest is complaint is how cheap they were on the sauce we had to asked for it to be brought back to the kitchen to add more sauce, even then when it was brought back there was nothing so what's the point of complaining again. At the Yonge location, the bag and seafood is drenched in sauce which makes it flavourful and something you can put on the rice. The rice which I usually love and had order 2 plates was plain - you would think with the way it looks that there would be so much flavour. It tasted like there was absolutely no seasoning, this would have been great to have the sauce from the bag. Even asking for Tabasco sauce for the table, the server had brought only one small container not even enough for one person, really????? At least one for everyone please! And she gave me a look when I had asked for more. My last complaint of the night is, with staff standing around you would think the service would be quick and smooth. Nope!!!! Completely wrong! We had asked our server if we could do another order since we had 2 people coming later) and he told me I would have to order through my server and walked away.... wow really? Oh and while eating the lights turned off on us and we had to ask 3 servers to have it turned back on. Was disappointed is being kind. read more

The management & staff at this location are horrible!! Very rude & the manager does NOT know how to talk to costumers at all. Very disappointed ! read more