From the first phone call with George I knew this was the place to go. I was spoken to with respect…read moreand never questioned if I wanted to do business here. They went above and beyond making sure my Jeep was perfect for pick up. Never once low balled me over trade in value. As a female, car shopping can be intimidating at times but George, Abe, and Joe made it a great experience! I would recommend this dealership 110%. I could not be happier!

I recently bought a mini van from the folks over at Longmeadow motors and they were great. I dealt…read morewith John and he was very knowledgeable and helpful throughout the pricing. They also recommended a great local credit union and I got an incredible rate. It's way better than dealing with a dealership and watching the sharks attack. It was laid back and they didn't push any cars on me, they were helpful and advised me unlike people just trying to sell any car they can. 5 Star Outfit in my Book!

On April 6th, within a week of purchasing a certified vehicle from Gary Rome Kia for over 16,800…read moredollars, the vehicle stalled in Rhode Island and would not start. When my son went to have it towed to a local Kia dealership using the Tow Assistance package that came with the car, however, they would not tow it because they did not have the vehicle on file because GARY ROME KIA did not submit the paperwork upon purchase. Three days later, with no resolution for the tow, my son eventually used AAA to have it towed the local Kia dealership. (Money out of Pocket). The diagnostics at the other dealership lasted over through the next weekend, taking another week. Now my son has had to have a rental car for over 10 days!!! Keep in mind that the Tow Package only covers 35 dollars a day. When I explained to GARY ROME KIA pre-owned vehicle sales staff that we were going to have to pay money out of pocket for the rental due to the rental costing more than $35, and diagnoses was delayed by at least 6 days because they did not submit the tow package paperwork on time, and that my son lost between 4 and 8 hours of work (more financial burden) when the car died. (Not to mention the stress of dealing with nonsense that should have never occurred when we just bought a vehicle one week prior). They didn't seem to be too concerned that I had just spent over $16,800 dollars at their business and was looking at a minimum of another $400 dollars out of pocket for a problem that should never have occurred. Being more than reasonable, I suggested to GARY ROME KIA sales managers that if they could not cover the out-of-pocket expenses which I know were going to incur, they should at least consider covering oil changes for a year or some other form of compensation for our financial losses and inconvenience. The response from STEVE LIPTAK was not that "THEY CAN'T DO THAT" that, but that they "WON'T DO THAT". I had mentioned to the sales manager Telesha (who has been very pleasant to deal with during this ordeal) to let STEVE know that I had time on my hand and would make my feelings be known with GARY ROME KIA about this whole debacle. So, the first step is to let the people of Enfield know that GARY ROME KIA does not stand by its vehicles. See attached photo of my first day outside the dealership letting people know what they are getting at GARY ROME KIA, JUNKS!!! Ron Sheehan

very invasive sales practices! Typical car salesmen.. now they're using AI text and probably the…read moreemails too.. You make ONE inquiry and they hound you every other day!!!!!!

William was very helpful, he helped me with my new 2024 crv touring and Chelsea was great at…read moreexplaining everything!

Found a car thru an online car service provider and made contact via email. Dealership had no idea…read morethat transportation was "included". Filled out finance app, and they never really did anything even though we were given approval. They kept asking for a deposit for " availability " sake...it's still for sale as we bought similar car much closer to us geographically. We have bought 3 different cars online line, this dealership hasn't got it together. Wasted 3 days. So for us, Gale Toyota is a customer service fail.

I recently needed a vehicle and discovered an ad for a car I was interested in at Ellington…read moreAutomotive on the internet. I met with Zane who showed me the vehicle, answered my many questions and let me test drive the vehicle alone. He was honest, up front, and did not pressure me in any way. I purchased the vehicle at a great value and couldn't be more pleased. I more than highly recommend this establishment and Zane the salesman. Thanks for all you've done! You can bet I'll be telling everyone I know. Your happy customer Bill Turner

Great service, below retail cars, great experience. Zane, the shop owner made sure I left the…read moredealership with an amazing deal. He was fully transparent throughout the entire process which made it stress-free. Thanks Zane!

I have been going to Hazardville Motors for years. I travel 61 miles to have Tony work on my…read morevehicles. I would not think of going anywhere else. He is professional, honest and guarantees his work. I highly recommended this business.

From the owner: Hazardville Motors is a NAPA AutoCare Center featuring factory recommended preventative maintenance…read moreon most makes and models.

Good service department / bad experience with sales…read more I've had good experiences with the service department and plan on trying them more in the future. Jesse especially is super friendly and great to deal with. In the past I've had a pretty bad experience with sales: I was interested in purchasing a car from Lia Honda of Enfield, but they didn't have the color I wanted. As I was thinking about whether or not I liked the in-stock color, the salesman told me that his manager told him that the color I wanted was coming in that week. So, I put down a deposit but refused to sign a purchase agreement until I saw and drove the car. We all agreed. I found that we had miscalculated some numbers so I called to renegotiate the price over the phone. After some hesitation (understood) they agreed. Great! But then I received a call that they were not going to be able to get the color I wanted and they offered a lower price to take the in-stock car. I declined and asked to have my deposit refunded and they agreed. So far, not so bad. However, after a few days with the refund not posting and a couple of phone calls not being returned, I finally got in touch with a sales manager who told me that they hadn't processed my refund yet and he said, "Since you didn't keep your end of the deal, I'm not inclined to make this go any faster for you. You came to us looking for a car." I was pretty blown away by that. He also told me that no dealer would do a car locate without a signed purchase agreement. When I told him that I was doing that currently with another dealer, he said that couldn't be possible. (I now own the car I want) In all fairness, after estimating the refund being processed in a week or so, they did process it that day. There are several other dealerships in the area that provide much better customer service. Shop around.

Edwin and Mike at Lia Honda in Enfield were fantastic to work with. They went above and beyond and…read morenever made us feel pressured. The whole experience was smooth and stress-free. Highly recommend!

We brought our vehicle to People's Auto for a couple issues before taking a long road trip, one of…read morewhich was a spongy brake pedal. The mechanics bled the brake system, and it felt somewhat better, so we assumed the issue was fixed and went on our way. This vehicle was new to us at the time, so we weren't sure what the brakes should normally feel like. During the trip we noticed pulsating when braking, so when we got home we brought it to another local shop closer to our home to change the pads and rotors. We were then informed that the rotors needed to be changed as expected, and also that our caloper bolts were loose and that some washers were missing, to the point where brake fluid was squirting out all over 1 of the wheels. This definitely should have been caught by People's Auto when they were diagnosing the issue of the spongy brake pedal. Since they did not fix the issue the money we paid them was a waste, and we had to pay another shop to fix the same issue. Due to their location it was not convenient for us to return to People's Auto to try to have them resolve the issue, but even if we did the wait time for our initial appointment was 2 weeks.

I was at wits and wallets end when I came accross People's Auto…read more The 1999 Jetta I bought in college has had some problems over the years. The worst of it was when I first got the car. At one point it would randomly turn off, and not turn back on for a couple of minutes. Sometimes it just wouldn't start. The engine started to become shakey and hesitant. I tried a variety of shops; some would get it running for a little while, but the problems would return. They all charged a lot, and did very little. After the VW dealer wanted hundreds just for the parts to replace my oil tray (not including oil, oil change, labor or 'glue') I started really digging in to find speciality VW shops. Arriving at People's auto, I was skeptic to say the least. The garage is in the woods (fairly inconvenient) and may lack 'curb appeal'. My hesitation flew out the window when I started to describe some of my problems. "Oh, I know exactly waht that is" was the response (as opposed to the blank stares I had been growing used to in mechanics) turns out, it was just an adjustment to my 02 sensor, and new spark plugs. He replaced the oil tray, gave me a tune up and a once over, all for less than buying the tray at the VW dealership. I picked up the car the next day, and it was running better than the day I bought it. I went to people's auto for the better part of a year every time my car had a slight problem, or needed an oil change (after going there, my car had very few problems... excpet the ones that were clearly my fault). They guys are funny, friendly, fair and most importantly they know what they're doing. While I'm happy at Luis Lein's in somerville... I still day dream about dropping off my car at People's Auto, knowing it would get a once over to prevent future problems. I thought about knocking off a star for the location. I almost got killed by a speeding truck the last time I was there... but honestly, if this place operated at their prices any closer to hartford, I never would have been able to get an appointment.

Two days ago on my way to work, my 2014 Accord broke down. Looking underneath, I could see the…read moredriver's side CV axle shaft was broken, so I had it towed to my go-to place...Supreme Auto. Larry stated that he probably would not be able to get repaired that day and would that be OK with me. I said sure. Well, at about 3 in the afternoon he called to inform me that it was fixed and ready for pickup. Now, I saw quotes for the high $600's to near $900...my bill was $450! This is just my most recent example of what Supreme Auto has meant to me over the 35 or so years I have been a customer. Isn't that what everyone wants from an auto repair service and mechanic? Quality work, no surprises, fair prices, and above all, peace of mind I would say. Well, Larry and his team at Supreme have it in spades!! Their website home page says: "We take great pride in providing you with the best customer service around. We are honest, dependable and friendly. Our customers are our #1 priority and [we] strive to make each and every customer happy!". That is not just some sound-good, feel-good motto. That is what Larry and his team more than live up to...each and every day! He will make sure that you understand exactly what needs to be done to get you back on the road and running without doing other nice, but not necessary work just to create revenue. A hard-working, honest, old-school, and genuine person who knows his stuff. Go there...you will not be disappointed. Note: I noticed a 1-star reviewer said: "Disrespectful and incompetent. Unable to fix very basic issues." Not having any possible understanding of what the circumstances were with that review(er), I can only say that it stands completely opposed to what I and almost all others have experienced. My sense is that there may have been more to it than what was in the review.

When you need service to your vehicle, you can trust Larry. Supreme Auto takes care of your vehicle…read moreand will be honest and fair with your repairs. It can be difficult to trust shops from unpleasant experiences in the past, but after finding Supreme Auto, we wouldn't want to bring our vehicles to anyone else. Not only does it have a great reputation for service, they host a Car Show to benefit America's Vet Dogs each year in which the donations are given to this charity. The charity raises service dogs for veterans and first responders with PTSD. They give back to the community and hold the charity close to their heart. Such a wonderful family and shop. Can't say enough good things about them.

My wife and I just purchased a Santa Cruz, XRT from the dealership Ekko Soukha was our sales person…read more, he was very knowledgeable, professional and helpful answering all our questions. Once we picked up the vehicle Ekko spent a great deal of time with us going over all the opinions and setting up the blue link and iPhone. Serval days later he even contacted us to make sure that we didn't have any additional questions and if we liked the vehicle. we are very pleased with Lia Hyundai

After spending several weeks visiting three different dealerships in search of the right car at the…read moreright price, only one truly delivered: Lia Hyundai of Enfield. From the moment I arrived, I was met with exceptional service at every level. The Lot Manager greeted me warmly, the Sales Consultant offered a genuine, no-pressure experience, and even the Finance Manager took a moment to offer a friendly hello in passing. To top it all off, the General Manager worked with me at closing to create a deal that exceeded my expectations. Lia Hyundai of Enfield may be a smaller store, but they are absolutely big on customer service. They made the entire process--from selection to pricing to delivery--smooth and satisfying. I'm extremely happy with my car, the deal, and the overall experience. They are truly worth the visit.