Great staff. Francine was knowledgeable, helpful and fast. Kevin and the team were super busy but…read morewere able to squeeze me in and get 4 new tires ordered and on for a good price and quality tires. Make sure you call the week ahead, they stay busy because they are good at what they do.

Great shop with honest people. Took in my 2017 GMC truck and the crew took their time and gave me a…read morefull report. Only recommended I fix a few items instead of the long list I was expecting. Reasonable prices and great attitude. Honest mechanics and friendly. I would highly recommend.

This review is long overdue. My family has been bringing our vehicles to East Bay Auto Repair &…read moreTowing for our car needs over a decade, and we couldn't be happier with the service. Danny and his crew are truly awesome. They consistently take great care of us with honesty, professionalism, and genuine care. It's hard to find an auto repair shop you can trust, but East Bay Auto Repair & Towing has earned our trust time and time again. Highly recommend!

Look no further for the only auto repair shop you will ever need. These are the folks to get the…read morejob done! I have a 2006 Acura that I love and needs tlc. I have worked with Danny for years and he, his brother and team are the absolute best. Fast, punctual, communicative, reliable and kind they make the process seamless. I had terrible experiences at other mechanics but east bay auto makes you feel at home and you have reliable help with your problem, big or small. Do yourself a favor and bring your vehicle to them. Cheers!

I had such a positive experience here thanks to Angel. I came in really stressed after accidentally…read moredenting my boss's car, and he immediately put me at ease. Angel was incredibly kind, empathetic, and clearly very knowledgeable about what he was doing. He was able to take care of the dent quickly and did beautiful work -- you'd never know anything had happened. What really stood out, though, was how compassionate and reassuring he was during a moment when I felt pretty awful. It's rare to find someone who combines skill, honesty, and genuine kindness the way he does. If you ever need body work done, I highly recommend asking for Angel. I'm so grateful for his help.

I went a few weeks back for a little repair on the body that I thought was going to run me a large…read moresum. Angel and his crew were so kind and helpful and were able to repair the damage so quick and for so cheap! Their customer service was top notch and I definitely recommend going to them for all your car needs

Needed to have my catalytic converter replaced. Crash Champions is on State Farm's list of repair…read moreplaces. They are TOP NOTCH! From the moment they received my vehicle to my pickup day, they kept me in the loop about how the work was progressing. Ross, Tony, and the rest of the team were professional, friendly, and focused on making sure the client is happy!

I had a very disappointing experience with this auto repair shop. From the beginning, the customer…read moreservice representative came across as arrogant and spoke to me with a tone of superiority. Instead of making me feel like a valued customer, I felt as though I was asking for a favor rather than paying for a service. Communication was poor throughout the process, and my vehicle repair was delayed by 10 days without a satisfactory explanation. After dealing with the lack of professionalism and unnecessary delays, I contacted my insurance company and requested that my claim be transferred to a different repair facility. That decision turned out to be the right one. The new shop treated me with respect, communicated clearly, completed the repairs promptly, and provided the level of customer service I had expected from the start. I hope this shop takes customer service more seriously because treating customers with courtesy and respect is just as important as the quality of the repairs.

My family and I have received excellent customer and auto repair service from Sonny and the Central…read moreAuto Service team for YEARS. My dad is who recommended I take my car into their shop many years ago. They take their time with our auto service needs and communicate the auto service repairs clearly with us. We trust their team, as they are not the type of auto service workers who are out to get your money and tell you this and that are wrong with your car when this isn't the case. Each service charge has been very fair and affordable. Sonny took care of my Honda Accord for years, including break repair and smog tests. The Central Auto Service team has serviced my parents' Honda CR-V for many years also. I have recommended their auto shop to my friends, so it's now time to give my 5-star rating on Yelp too! Thank you, Central Auto Service team!

My brother recommended this auto shop for repairing my Camry. Sunny was patient and professional…read more Unfortunately my car needed more repairs than expected. He gave me the estimate and explained each repair in detail. Hard to find honest and reliable mechanics, but good vibes with this place.

I'm not sure how I feel about this place, even calling for my car i was greeted with sarcasm an…read moredisinterest. I asked if they can help me diagnosis a check engine light an the response was like "sure I guess". I let it go an wanted to give them a try anyway, I should of js said said nvm an called it a day though. came with a check engine light and nothing but desperation to get my car fixed. I was tired of dealing with a p171 code an came here since it was close. I got charged 175 for a diagnosis check per hour. When I got there they said everything was OK with my car, the sensors , mass air flow meter cleaned out, hose fixed. My engine light was cleared out an not even 5 minutes later it came back on. He told me to let him know if it came on, and i messaged them with no response. I'm not going to go back to be charged another 175 for no diagnosis or solution. Fast forward to a monday, I took my car to my regular mechanic and all the problems that was mentioned at this shop he fixed. He replaced my o2 sensors , my hose was incorrectly placed, I had a power steering leak a minor one, and he changed out the mass flow thing. Now my car feels perfect and I haven't had a check engine light since I brought it to him. And he didn't charge me to diagnose my car either. They kept my car all day an called me 15 mins to closing to get it to just clear my light and waste my time. I had faith in this due to the reviews but I just feel scammed honestly. I wouldn't come back everything they said wasn't a issue my mechanic said was. How ironic.

High price. Dishonest. I got a major car repair then realized I paid a high priced for an…read moreunnecessary repair.

I would not recommend this shop to others who are contemplating on whether or not to give them your…read morebusiness. The "rude lady that answers the phone" that a previous Yelp reviewer was referring to is their front desk staff. Her name is Renee and her customer service skills are horrible. She always seems stressed and overwhelmed, making her difficult to work with as she tends to become upset with customers over things that are out of their control. I witnessed her become agitated by a customer who had just been in an accident and got their car towed there all because they didn't call first. You would think the front desk staff would have empathy for someone who just experienced an unwanted, possibly traumatic event. She makes customers feel as though they are bothering her and gossips about others as soon as they leave her office space. Also the repair staff laughs off inquiries as a way to avoid genuinely addressing customer's concerns. I went there for auto-body repairs, however the upholstery on my seat was worst when I picked it up versus when I dropped it off. I hate to leave bad reviews, but I really don't want others in the community to experience/ witness what I did. I went their twice for repairs and figured that my first experience might have been a one time ordeal, but after my second experience there, I most definitely see this is just how business is done here and will no longer support this establishment.

I was parked in Oakland and someone smashed my car window completely. I took my car to this…read morelocation only because it was one of the options through Statefarm. I really did not like the service here, for three different reasons: 1. My boyfriend dropped off my car on a Monday morning and they were supposed to have me sign paperwork ASAP through email so that they could get started. I called the store several times because I had not received the email. Then finally they sent me the email with the authorizations. That whole day they did not give me any updates or estimates. Next day, same thing. I had no idea what to expect with my car. Finally in the afternoon, the lady connects me to the technician and he tells me he will call the supplier right away and call me right back to let me know when they'll have my window in stock. And of course, he never called me back. Then Wednesday I call them again several times and they tell me my car will be ready that afternoon. The issue here is not the timeliness. It's the fact that I had to call them at least 6 times over several days to demand some updates from them. All I wanted to know was: how long will this take? And it's also the fact that almost every time I called they were either too busy to pick up or they made me wait a long time or said they would call me back. 1. There was still glass in my seat when they handed the car back to me and I cut my finger on the glass! Then when I emailed them with photos, they did not even apologize. They just said to come by and they would clean it. I will not be coming by because I work the same hours they are open and I'm also not about to take time out of my Saturday morning to stop by at the auto shop. Next time just do a better job. Especially when you are dealing with glass. 3. The last thing I don't like is that they cleaned my whole car but left stubborn white streaks on parts of my interior, including one of the speakers.

​I brought my pre-OBD vehicle here for a STAR certified smog check. The price was decent at $118…read morecompared around shop within Alameda, which is fair considering the necessary dyno run. The shop owner is outstanding: friendly, professional, courteous, and incredibly efficient, especially for a one-man operation. ​However, a major word of caution for manual transmission owners: The owner rode my clutch excessively when moving the car in and out of the shop and while getting up to speed for the dyno stages. I could hear my clutch protesting with every shift. ​While the customer service was excellent, and the price was fair, I cannot bring myself to return with a manual transmission car. Automatic vehicle owners: Highly recommended. Manual vehicle owners: Proceed with extreme caution

I took my high mialage, (1998 with 247,655 miles) to a Test Only station in town where I FAILED…read morebadly. I didn't like the wait, several people ahead of me. He was business like but curt. After the failed test, he had no suggestions, nothing. Said I would have to get it repaired and return for another check. I AAC Smog from a recomendation from a friend. The owner (Wing) greeted me, told me what to do before he tests it. I did those simple things and the car passed when I brought it in. Wow, I am happy I passed. AAC Smog (Wing) has gained a very satified customer. He did not try to add on. He is someone you can trust to do it right. The first Test Only guy made no suggestions, no advice, nothing. I should have come here first.