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    The Cat Hospital

    3.8 (257 reviews)
    Closed 7:00 am - 5:30 pm

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    Services - The Cat Hospital

    Pet physical or wellness exam

    Pet vaccinations

    The Cat Hospital Photos

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    Recommended Reviews - The Cat Hospital

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    Reviews With Photos

    Sunny with her favorite toy
    Valerie H.

    I'm puzzled by the positive reviews as our experience was just indescribably bad. Based on the glowing reviews and the clinic's specialization in feline care, we decided to take our 3 beloved rescue cats (whom we've nurtured since they were 3 weeks old) for their checkups and vaccinations in July 2022. We had consecutive appointments for each of them. The front desk appeared disorganized, impatient and irritated, rarely making eye contact. Not a great first impression, but we were already there. After a 15-20 minute wait, I went back with the cats to see the vet. Shanna Compton displayed a brusque and outright contemptuous demeanor as I attempted to make conversation in the awkward silence. She seemed excessively rushed, and at no point demonstrated the slightest warmth or kindness. I wondered if she was put off because she thought we were late? We were not, although our appointment time was delayed due to the wait. I've had many furry companions and known several vets, but never have I experienced anyone acting like this. It was uncomfortable to say the least. The worst part comes last. Although all cats had exams, Ms. Compton didn't note or mention anything about our female cat's heart. 7 weeks later, Sunny had to be put to sleep due to a saddle thrombus: a blood clot that blocks the main artery (aorta) which supplies blood to the hind limbs. This leads to a sudden paralysis of the hind legs and very severe pain. We would've spent any amount of money and done anything to save her, but she had lost circulation in 3 limbs and the ER vets said her pain was difficult to control; a fine line between giving enough pain medication and stopping her breathing. She was not quite 8 years old and the sweetest cat one could ever know. Her 2 brothers miss her, looked for her for months. Our hearts are broken by her sudden and sad demise. I know that a cat with heart disease might have a heart murmur or rhythm problem that a veterinarian would hear upon examination, but possibly not. I can't blame Sunny's death on The Cat Hospital, but I can wish that Shanna Compton would have been more kind, diligent, slowed her pace and perhaps listened to Sunny's heart. It was a checkup appointment after all. If she reads this, maybe the next cat parents who visit this clinic with their beloved companions will have a better experience.

    These are taken after his surgery.
    Ava T.

    Around November 2022, we saw that my cat, Jacob was not eating and he was losing lots of weight. We thought it was maybe depression. Around December, he was still not getting better so we decided to take him to the vet to get him check out. We wanted to take him to the Cat Hospital at first but there was any sooner appointment until the end of January so I was searching for other animal hospital that has sooner appointment. I took him to Happy Valley Hospital and they found that he has a tumor on his stomach. They give me two options: 1) get a sample of the tumor before an diagnostic and 2) euthanasia. I chose to take him home and look for other animal hospitals to get a second opinion. I paid them $530 and they did not do anything. This includes the exam, sedation and ultrasound. On Thursday, I call the Cat Hospital to tried to get him an appointment. I told the receptionist that he has a tumor on his stomach and that his original appointment is January 24. They were super helpful to be able to schedule him the next day on Friday. On Friday, we told him in and Dr. Shanker examined him and said that he do have mass on his abdomen and that they need to do an ultrasound to determine where it is before they proceed with an surgery. On Wednesday, we took him for the ultrasound. Than on Friday, he went in for surgery. On Friday, Dr. Shanker call me and said that he has masses on both of his intestines and wasn't sure if he will survive with a large portion of his intestines removed. He told me that I should think about euthanasia. I told him to proceed with the surgery and I'm so glad I did. I'm so glad that I tried to save him because he is happy and running around like he used to. When he came home from the hospital, he wasn't eating but he was eating really good the next day. It has been 1 week since he got his stitches removed. I am thankful to Dr. Shanker and his team for saving his life. PS I created a gofundme page to help me support his surgery bills.

    This team and location were so amazing. I brought in a stray cat and they took him in and checked him. I tried to find an owner for about a month(I'm allergic). After sometime, a friend backed out on taking cat(Stanley) and I couldn't put him back on the streets. They were so kind and remembered me when I called. Stanley Carmel Lopez, officially found his home on Halloween and since he was about a year old. His birthday is Halloween

    Nancy S.

    I've been to several veterinarian clinics in the San Jose area, so far The Cat Hospital is the most reasonably priced and compassionately care for my cats. They don't try to pad the bill unlike some other veterinarian clinics in the area, which I will not specifically name. Thank you, to The Cat Hospital Veterinarians & Staff. Your service is very much appreciated.

    YES to the clothes carrier; NO to the cat carrier.

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    2 years ago

    Shanna excellent customer service took care of my baby name Cain thank you !! Highly recommend

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    3 years ago

    not available for emergencies, apt are 5 days out. Expensive and staff rude. They can't recommend another vet.

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    completely false

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    The Cat Hospital Reviews in Other Languages

    Ask the Community - The Cat Hospital

    Is being seen here more Expensive than a regular veterinary clinic?

    I've been to several veterinarian clinics the Cat Hospital is the most reasonable I've taken my cats to.

    Would you sell Revolution without seeing the cat? It's the only thing that works for her, but it is hard to take her to the vet because she does not travel well. I'd hate to traumatize her just for a prescription. Thank you for your help!

    The Cat Hospital does not monitor Qs on this site. However I can't imagine that a vet (or an MD) could legally prescribe a medication without first evaluating the patient.… Read more

    How much is a physical+cat dentistry (in 2018)?

    Hello, Thank you for contacting The Cat Hospital. IF you telephone TCH our front desk will review the cost, procedure and availability for the procedure.… Read more

    View All 8 Questions

    Review Highlights - The Cat Hospital

    I wanted to thank Dr Shanker and everyone at the Cat hospital for taking such good care of my cat Oliver.

    Mentioned in 57 reviews

    Read more highlights

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    Alpha Animal Hospital

    Alpha Animal Hospital

    4.2
    (262 reviews)

    I now have 3 cats! Naturally, I brought my new sweetheart girl Eve to Dr. Peet…read more She was a kitten that my partner found abandoned under a food truck. She was there for a few weeks and we decided to take her in. She had all her vaccines at Alpha (we bought the kitten package). We also got her spayed here in January. While it's more expensive to spay here, I think it's worth it because they do a blood panel. She actually had some high kidney markers and we postponed her spay. Got her retested a month later and all good. Everyone here is fabulous, especially Dr. Peet and Sophia! I've referred 3 friends here as well as my mom who rescued a kitten too. Everyone loves Alpha! They're honest and upfront with pricing.

    We are in the process of transporting one of our pets to another country and it requires a USDA…read moreclearance. It is really important to not only research the USDA website criteria but also to be very timely and accurate on who and how you go through this process. Today I made a call to Alpha to ask for information and help with the process. Sophie answered the phone and I was extremely thankful she did. She is a fountain of knowledge about the USDA process and was able to give me very important advice as to how and what is needed for the country we are desiring our pet to go. Sophie is the most informative person I've met in this process. She gives very accurate advice and also warns of the problems that can arise in the process which is greatly helpful in people desiring their pets to travel as streamlined and efficiently as possible. Thank you so much Sophie for your help today. You are an asset to the Veterinary/animal community and to people who genuinely love their pets.

    VCA Winchester Animal Hospital

    VCA Winchester Animal Hospital

    4.0
    (143 reviews)

    Highly trusted with cats. I have now taken 2 of my cats here, one before their change in location…read more To start, making an appointment was easy. They actually pick up their phones, unlike some nearby veterinarian offices! They have an online scheduler or you can call. I was able to call and make an appointment for the following week. They were friendly and knowledgable about the issue I was having with my cat. On the day of the appointment we went in through the cat entrance, it's the same shared lobby but 2 waiting areas. We were able to get seen within a few minutes of waiting in the room. Our vet was answering all my questions and gave me a ton of useful information. And my cat was very comfortable around her. She received 2 vaccinations, and a prescribed flea treatment pill. Each vaccine was Around $80. Note- if you sign up online you can get a free first time visit. This place is a little bit pricier than other offices, however their thorough examination and ability to answer all your questions makes it worth it.

    I actually had a good experience here before, which is why I brought my partner's cat back. That's…read morealso why this visit felt especially disappointing. After the appointment, I was told someone would bring a welcome kit. I waited about 30 minutes, assuming there was something else that needed to be discussed. Later, another staff member informed me the nurse had already gone on lunch break. No one apologized or acknowledged the wait. It wasn't about the free welcome kit. It was about being told something would be brought to me, waiting patiently, and then finding out no one followed through. A simple "sorry for the wait" would have made a big difference. Because of this experience, I decided to cancel our future appointments.

    SAGE Veterinary Centers - Campbell

    SAGE Veterinary Centers - Campbell

    3.3
    (832 reviews)

    *First time review, not about vet services but customer service*…read more I showed up here to book an appointment for my kitten who had a bump on her nose. I panicked despite taking her to my local vet (he told me to wait 2 weeks for the antibiotics to work before I do anything else). Long story short, I did end up pushing my appt out to wait, but with all my anxiety and pushing my appt out, the staff at Sage were very nice. They were understanding and I ended up cancelling all together because my vet was right, her bump did go away! 4 stars as they're quite expensive. A consultation just to see a doctor would have been $384 and they take a deposit of $96. I can see charging a lot for emergency but not a scheduled visit a week out. Anywho, luckily my sweetheart got better and I didn't have to take her in. Overall decent experience with their team.

    I have always appreciated and promoted Sage Campbell everywhere I went Dr.Vitaslr and Dr. Arkans…read moreare top notch specialists. My dog's life was extended by three years. One day it appeared something happened and I took her to emergency and I brought her to Sage just because her records are there and she's 16 1/2. She had been extremely playful and social but was declining is little bit but for the life she kept ongoing. They are very hardworking and talented specialists. When I got to the hospital I took a look around and there were two vets standing staring at me on the right side of the lobby. I went into the exam room with Mia she had nothing to say she took Chloe to the ER. After that I got a telephone call from a very obnoxious person named Christina Wong. Christina Wong said when you came in here I thought your dog was dead. I asked her why she would say such a thing to what purpose.? Then I got the looks like I was and I'm impossible parent which I am not. I got up at 5 AM to cook for My dog! I care gave for three years to My dog! and I honored her for the love and support that she had given me having a small family. Christina Wong's response was simply to lie and say she said something else. This is why moving forward I will be recording all conversation conversationss with an AI device. I went back to visit my dog and poor thing tried to stand up for me and was happy to see us and the nurse or vet tech was encouraging her as welll. Christina Wong could not help herself but yell out oh you think that emphasizing that is good? In a very disparaging manner and I could tell My dog! felt it too so discouraging. My dog! passed the next day I got a call from the lovely Christina who could not even bring her herself to offer her condolences just to say she died while she was rolling over on an x-ray machine. I tried to tell The manager at the hospital and he wasn't having any of it. I have tried to contact The corporate office and I'm still working on that. What really bothers me is some of these people at the vets office are not qualified which I suspect is the case with Christina Wong who was overwhelmed angry lashing out at me and My dog! and apparently could not regulate her behavior. Because my vet taught me about not one more that and the veterinary suicide rate I'm always bringing candies and coffee and things to the Staff because I know they have a hard job. But if you're going to treat people poorly you should not expect for people to put up with your shortcomings. I hold myself to that standard as well. But I also tell the truth and I like people so I'm usually nice to them and don't have such severe occupational and mental issues that it's interfering with my work which is of a serious nature. I feel you pet parents I know what it's like to take care and love a dog and provide rich life and how much love you share so that is why I wrote this review. this is a small hospital and the ER and everything at Sage Redwood City is much larger and MedVet is a 24 hour clinic and they are Nextdoor to Sage Campbell. Prices are about the same. swim at the Yanez was also completing about Sage Campbell's ER behavior I don't have all the specifics but she asked me to post.

    MedVet - Campbell

    MedVet - Campbell

    3.6
    (460 reviews)

    I've been here now a few times and continue to be very impressed with the whole team at MedVet…read more They're awesome, really good people. Our most recent visit our cat got a sticky (glue) fly trap stuck to him, which may seem like a silly thing to bring a cat to emergency for... but the level of freaked out that he was, we were having difficulty handling him, and he was bleeding and we couldn't determine from where. I called to ask for advice on how to handle the situation, which they gladly gave. The person at the front desk even called me back after she talked to a technician and had additional information for me! We ended up taking him in, as we just couldn't get things under control on our own and he was clearly in a lot of pain. A technician took him back to assess him quickly, got him cleaned up, located the source of the bleeding and cleaned his wounds. And of course he was an angel for her... (why can't he be like that for me?!?!). Once again, everyone was incredibly friendly, helpful, and efficient. They never minimize what you're dealing with... if they thought it was silly reason to be there, they sure didn't make it seem that way to me. They took our concerns seriously and were very supportive, and took excellent care of our cat. The other thing I really appreciate with the team here is that they aren't trying to add on or charge for unnecessary services. Costs are explained clearly and feel very fair. I haven't once felt like they were taking advantage of the emergency nature of a situation. Again... really good people here.

    They were very helpful in helping my wife and my cat, Oliver. He was having diarrhea issues. MedVet…read morewas very helpful in treating Oliver and giving us some medicine for Oliver. Oliver is doing better.

    The Cat Hospital - vet - Updated June 2026

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