This restaurant has been in a slow decline for over a decade. The service is generally good, but the food is mediocre at best. Most of it seems like it came in frozen and reheated. I've had to send stuff back more than once because it wasn't hot. I suspect that's because it wasn't prepared fresh, but just heated up in a microwave. ... I was there again recently. When we first walked into the bar area, there was a funny smell, like mold and old stains. ... There were only six people at the bar. The guy behind the bar had no personality. Maybe he was having a bad day, but geez, you only have one chance to make a good first impression. Even though they weren't busy, we waited several minutes for the bartender to take our drink order. We finished our drinks, but neither bartender bothered to come back and ask us if we wanted another one. (We did.) After being ignored for a while, we paid our bill and left. I could've understood the poor service if the place was busy, but the place was basically empty. ... Walking out of the bar, there was a gaggle of at least 8 waitstaff sitting/standing around talking. (The place was basically empty, so they had nothing else to do.) There were 3 more having a gab session near the front door. As we walked out, it occurred to us that no one greeted us when we walked in and no one said thank you or goodbye when we walked out. Strange. Especially when you consider there's a much better restaurant a 1/2 mile down the street. read more

Service sucked , food cold , took forever for dinks Prices are to much for quality of food read more

Food was mediocre. Service was fair. Atmosphere was blah. My friend & I are early to mid sixties & we were the youngest patrons there. We were there for lunch. Dinner may attract a livelier crowd but have no interest in finding out. Definitely not worth the money! read more

Fairly decent Italian food here, but nothing spectacular. Large place with big bar surrounded by lots of tables. A very old thyme dinner house but it did not have an Italian feel to it. Service was pretty good, the menu is huge and my meal was quite large. I had a combo with Caesar salad, chicken Parmesan and eggplant parm. The salad was old and wilted. The chicken, egg pint and spaghetti was quite average. You can't go wrong here but you can certainly do better. read more

Sat at the bar with my Wife new years eve afternoon. We have been customers since it opened. Ordered a blue moon should be garnish with an orange did not offer. Broiled scallops horrible floating in butter no bread crumbs roasted potatoes left overs. Baked scrod for my wife burned to bottom of pan. One woman behind the bar complain about slow business . I wonder why . Going down hill . We will find another restaurant. When we go out to eat I would like more pleasant servers. read more

Went out here on a Tuesday night, sat in the bar room. Both bartenders were great and attentive to my table. The food was mediocre and that's being generous. read more

At The Bar, The TV's, The View, The Friendly Bartenders--what more could you ask for!? What a great place to watch a game! The Food is good, too. Try the Meiomi Pinot Noir, RI Calamari or the Chateau Special Pizza! read more

I found this spot during covid. They are on a pond and the view is beautiful to sit outside during a warm day. The food was good and what you would expect from an Italian restaurant. I had the eggplant twice when I was there was very delicious. A few more vegan options would be outstanding read more

Ordered a meatball parm sandwich an a eggplant parm sandwich. Order was processed through Chow now. Received a chicken parm and eggplant parm sandwich. If your cooks cannot tell the difference between chicken and meatballs you got issues in the back of house. From the looks of it in the front of house issues as well as no tag on the bag to confirm the order and no one checked the order and handed me a bag. Sandwiches both lacked sauce and were dry over fried. Last time for me never again. read more

I actually love this place and have had lots of good memories here. The food is delicious and it is very pretty inside.

We brought our elderly parents here for Easter dinner. We made the earliest reservation possible. It was a horrible experience!! Two meals came out first without even any sides, the other two meals came out as the first two were finishing up (which is when they brought the sides). We only had enough silverware for two people, which we pointed out when we sat down but still hadn't gotten. Then the waiter came over to ask us if we wanted dessert while the last two meals were still being eaten. To top it off, someone came by to ask how our experience was and then didn't even take the two seconds to listen. Just wished us happy Easter and walked away. Total s**t show. read more

I've been to quite a few locations of The Chateau, this not being one of the better ones. If you haven't been to The Chateau before, at all of the locations they give everyone a placemat listing all of their locations. I've always been intrigued to come here because of the melodious "Water View Dining" amenity listed as being available only at the Norton location. And yes, I will say that the water view is sweet here. Not extraordinary, but an attraction to lure me back all the way over here from Westwood. More benefits of this place include a somewhat secluded location, away from lots of other retail or restaurants and lots of nature and beauty in the outside area. The restaurant is considerably larger than other Chateau locations... I'd be shocked if this place ever really had a wait since there are so many booths (and tables) between the interior rooms and the water view areas. Now, to get to the negative. Service wasn't spectacular, I went with quite a few other people (party of six) and several requests for simple things just seemed to take too long. Bread taking more than fifteen minutes? Drinks not being refilled... (and for that matter, NEVER order water from any restaurant in Norton! Google Search the issues Norton has had with their water if you are wondering) just dissatisfactory honestly. Also, it's really poor service to not honor the Early Bird specials when a table is providing quite a bit of service to your restaurant and they order at 4:04 instead of 4pm. Going by the stipulations is fine, but I know that the Norwood location would have honored that (they are always spectacular over in Norwood). Food was good and the menu is always consistent (which is great), but this wasn't the most spectacular experience from The Chateau. Sure, I would come back because it's a nice restaurant, and the food and water view were both good, but the service needs to improve. 3 stars. I'd take the Waltham or Norwood location before this one any day. read more

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The Château Norton is horrible. Said they had delivery canceled my delivery and then told me there was a $200 charge. Do not eat at this restaurant. They are thieves. read more

Don't order food delivery!! Why? You will probably get a meal you didn't order.....or if you do get the correct meal, something will be missing! Meatloaf and gravy.....no gravy! Crappy service for mediocre food! read more

Very nice restaurant. Waitress was friendly. Had an early dinner. Good portion. Early bird special provided soup or salad, bread, drink , entree and dessert. Food was very good. Went in February (after the Pats won the super bowl). Watched guys ice surfing on the lake. Watched the sun set as well. Great overall experience. read more

We had a very large party- approximately 25. We did have a reservation. The restaurant itself needs updating, decor is old, think 1980s, still that doesn't mean the food is bad, right? We ordered, food took almost an hour to come out even with a large party- that's a little excessive. I had the toasted ravioli lunch special. It was soggy and cold. My French onion soup- had no soup, it was soggy croutons and cheese. Another in my party- who had fettuccine with chicken- never received said chicken. We did have separate checks- (which we notified them of prior to making the reservation) and that too was an issue, most had missing or added items to their checks. Not one person in our party said the food was tasty. Would not recommend. read more

Ordered take out 7/23. Family grille dinner with chicken and steak tips. I will preface this by saying we have not ordered this take out dish in about a year, but it used to be our favorite. Based on the experience a few days ago we will never order take out again. We received 4 small chicken breasts an 8 small pieces of sirloin tip. Steak was chewy and had no flavor. Barely fed a family of 4. No vegetables were included, just a loaf of almost stale bread. And it was $48.00 for the dinner. read more

Went to my husbands home town of Norton to visit his mother with our 2 children under 11.my husband and 10 year old daughter wanted to watch the Celtics game so we headed to the bar. a clearly marked sign ( seat your self) was posted. There was one couple in front of us party of 2 and plenty of seats at the Bar and around the bar(booth) open. My husband walked around looking for a table for 4 he found one and sat. A waitress says loudly We are not going to get to you for at least 10 minutes! What? How about Hi, be with you shortly. I took the kids to the bathroom, next party of 2 walked past my husband and said what your family is more important than mine? So my husband lost it and swore at him! Can't say I blame him well, maybe he could have refrained from swearing. Next a manger comes over and is just as unhelpful accusing us of cutting people? Um? Then maybe the sign should say,( please wait to be seated.)How are we supposed to know what the deal is with people just standing when there are 8 open tables for 2 available? seems to me like they-do not know how to run a bar. Needless to say we left. Horrible service! No organization at all and an awful experience for all. I have never in my life posted a bad review. read more

A+ for Covid protocols. We felt extremely safe/comfortable. Food was delicious. Saw lots of take out orders. Yes! Let's keep our small businesses going. First time at the Norwood location. I usually go to Waltham but happened to be in the area. Everything was as good as the original. Chicken piccata was fabulous! Toasted raviolis - Yum! Service was great too and our server was working hard. read more

DELICIOUS!!! I bring my Auntie here quite often. She loves the place. Loves sitting near the windows overlooking the lake. I just love the food! We have NEVER had a bad meal here. The pasta is perfect, and the marinara sauce is always fresh and tasty. We bot enjoy the Trio Specials. read more

Very disappointed with the Chateau we ordered meat sauce to go we actually got tomato sauce we call the manager she was very rude I also noticed that the chateau's portions getting smaller and smaller definitely not going there any more. read more

Do not place a large take out order. I placed several orders for graduation. Over $140.00 The food was 20 minutes late, they ran out of bread, forgot the cheese and missed a few items . The food was cold and didn't feed enough Meanwhile my guests were waiting at home. Never again. They deserve there low rating, sure earned it read more

Lasagna is top notch and the quality is not matched south of Boston. Take out is simple and there are numerous Château's.

I just ordered food from here and for the 3rd time using door dash or grub hub since covid it's been wrong. I ordered 4 things today- 2 whole belly clam specials, a side salad and garlic bread with parm. Never got the $11 garlic bread and I'm disappointed. I think I'm done. It shouldn't be this hard when I just spent $70+ on dinner. A new place will start to get my business. The food isn't that spectacular to go back. Thanks for nothing and you are open like 4 hours a day right now. Check the order before it leaves with a driver. ITS YOUR JOB!! The photo is the odd fruit salad I got instead of garlic bread with cheese. Overall -pissed. read more

The Chateau - a salad in a plastic container - Italian Near Me - Norton, Massachusetts

Kind of disappointing. Food was mediocre, very salty and seemed to have been pre-made. Italian wedding soup was good. Bread from a package. Soggy cannoli, obviously pre-filled. Our waitress was friendly enough, but slow (the place was not busy.) Nice view. read more

It was awful. The lobster roll was dry and sour. I told the waiter who appeared to speak to a manager but didn't take it off the bill. I won't go back. Really disappointed..great views read more

My family has a long history with the Chateau restaurant chain. The original one in Waltham was the place of my parents first date and as they expanded so did we. The chateau in norton was the location of both my bridal shower and rehearsal dinner ( perhaps my mother and mother in law should have spoken more?). And now my family that used to be 2 young love birds 40-something years ago is now a vibrant family of 14 people across three generations. Those 14 people got together this weekend to celebrate our matriarch's birthday. We went to the chateau and were not disappointed! They were proactive and put two waitstaffers on our table. Even though there were so many of us, we were given suggestions and personalized service as if we were a small party. They made the decision to bring out the food of the six children first which was very thoughtful and much appreciated! The food came out nice and hot and was all very delicious. Thank you so much to the staff for giving us a great family time and another day of memories of us all being together! read more

I really like this place. 1. Good portions for sharing or leftovers 2. Staff is usually friendly and fast 3. Prices are reasonable 4. Norton Location has a beautiful view of the water! 5. Pasta Diavolo, don't walk... run and get this asap! PS: Don't forget a loaf of bread to take home. Their bread is very good!! read more

The Chateau - Lobster, shrimp, and scallop Diavalo - Italian Near Me - Norton, Massachusetts

I really like this place. Living in New Jersey, I have a great selection of chain restaurants, but that it. Too much corporate food. This place is like I remember from growing up in New England. Nice view of lake, and real food. I had the prime rib which was excellent. I especially loved the mashed potatoes. Obviously made from scratch. The salads were crispy and fresh, as was the waitress (that's a good thing!). Good, quality drinks too. Don't get up to these parts too often, but this place is on my list of 'go to' restaurants. read more

After being regular patrons at the Norwood Chateau, my fiancé and I decided to try the Norton Chateau now that we live in the area. We went for a drink and an appetizer this past Saturday, and were pleasantly surprised by the ample amount of parking, the fresh interior, and the beautiful bar and lounge right on the water. The bartender who waited on us was very nice and prompt with both taking our order and running Keno tickets, and the toasted raviolis did not disappoint. Now that we have experienced the Chateau, we are excited to return in the future for a full meal. read more

Ordered food , got it delivered, food was cold ... The Parmesan bread that I ordered, was hard as rock !!. It's like wtf !!!! Really .tried calling the chateau no one answered ... paid 114 dollars for the food ..... not ordering agin for this place .. read more

I have been coming here for years and went again last night. The food was amazing and the staff incredibly friendly. Sometimes it can be tough finding food that everyone likes and the kids menu here is so large they have something for each of my three boys. They have absolutely beautiful views and my kids enjoy watching the boats out the window. They also have beautiful and reasonably priced function rooms if you are looking for the perfect spot for a wedding, shower, or other kind of party. read more

Recently moved to area, gave them a try last night just for a couple pieces of cake for takeout. Slices were tremendously small. If its covid related savings on their part I'm ok with it. If not, step it up. read more

This restaurant was the most underwhelming Italian place I have ever eaten at. The food was bad and over priced. I make better Italian word at home. My Sicilian blood was quaking it was so bad. My great grandmother would have walked out. Over all the food was way too pricy for the quality of food provided. If you want Italian food you might as well eat some spaghetti from a box at home. Just make sure to accurately salt your pasta water before cooking. A handful of salt is an adequate amount. I know like it sounds like a lot but it's true. read more

$132 delivered for 3 Chicken, Broccoli, Ziti Alfredo which were good, and Fried Clams and Scallops. $30 restaurant price for just the Seafood. Exactly 6 Scallops and 7 Clam pieces. One of the Clams was in the side dish, which i didn't want but picked for my wife, who doesn't eat Seafood. That was packing, not the delivery. Clams don't jump the divider, Some of the side moved, but that is expected with delivery. Order was placed about 1/2 hour before kitchen closed, so i guess they were in a hurry. Have eaten at this location as dine-in guest in the past, ordered catering on may occasions, and even hosted a Wedding Rehearsal Dinner here, This was truly disappointing. No value whatsoever in a $30 Entree. Way too many other choices to order again. Didn't even finish the small number of pieces after being so annoyed by this abuse of a consumer trying to support local restaurants during the shut-down, Would have been better to call Friendly's and order a clam roll. You ordered: Chicken, Penne & Broccoli Fried Clam & Scallop Combo Platter read more

The food here is decent but not great! They claim to offer a free b-day meal but it's not that simple! You have to give your email online a good amount of time before your b-day! My husband signed up the morning of and I called ahead and thought all should be fine. When we arrived we told our waitress and showed her the confirmation email. That wasn't enough and we were denied! I sent an email to management and received a ph call. The woman was rude, spoke over me several times and I was told that he wouldn't get to use this feature until next year! Needless to say, it left a sour taste in our mouths! read more

Love this place. Fried Ravioli with meat sauce is my go to since they are hard to find at other restaurants. Antipasto is delicious too. And I end every visit with the mini canoli's they are stuffed to order so they are always crispy . The bar is nice they have Keno. Great place to meet up with friends. Water views are a great bonus to the delicious food. read more

Our first time here...So sadly disappointed....The decor was completely outdated and rundown. The hosts seemed overwhelmed or disorganized.There was an odor of stale beer and mustiness that hit us when we walked through the door; our seats were full of crumbs presumably from prior diners. We were given water view seats but the windows were dirty. The food was 2nd rate and did not taste fresh, but the wait staff was very good, friendly and patient. read more

Had clam chowder and a Cesar salad delivered thru Yelp. Tasted great and delivery time was reasonable.

Order family style takeout here a lot. Bought gift cards for friends which came with a bonus $10 card. Ordered $60 in takeout tonight and the manager wouldn't accept the gift card that expired one week go. Lame customer service for a long time customer. Will be driving the extra 10 minutes to Johnny Macaronis from now. read more