Good ambiance. Nice servers. Very slow service. The food was good, when it finally got to our table. We've traveled with a group now twice here, on a week day, and they've been extremely slow. While they can seat quickly, the rest of it takes quite a lonnnng time. read more

The Cheesecake Factory - Desserts Near Me - Lubbock, Texas

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I genuinely hate this location. I have never had a good experience. I hope you have cameras inside the establishment. We went in yesterday around 3:15pm and sat at the high top tables near the bar for about 15-20 minutes and not one server came to offer water or assistance. When we got up to leave the hostess offered to put us at a seated table and I her no. She told me who had what tables near the bar and they passed us a few times with no help. AND DO NOT COMMENT SAYING TELL THE MANAGER NEXT TIME THEY ALWAYS TRY TO ARGUE WITH YOU AND BRUSH IT OFF read more

Food was delicious. I got the Parmesan crusted chicken and it was great. The red velvet cheesecake is also very good. Service was good and it was clean and very nice. The Cabernet is a good wine as well. read more

Cheesecake Factory used to be one of those places that was "special," then it quickly became a "dessert only" location. Of course the cheesecake is what you go for, right? Well, I thought- "let's try something different".... Yeahhhh BAD decision. I decided that the Warm Apple Crisp sounded great and (hopefully) prepared in-house.... UHHHH YEAH- nope 1/2 Can of Apple pie filling, covered with Nature Valley Granola (call it "deconstructed" if you want ) and a spoonful of vanilla ice cream. Gosh... we were celebrating a special occasion and this was just so unbelievably sad read more

The Cheesecake Factory - Warm Apple Crisp - Desserts Near Me - Lubbock, Texas

I love the Cheesecake Factory but this visit was extremely disappointing. The food was cold...

the waiter got drink order wrong when specially asked sweet or u sweet tea and then it took over an hour to get our food. then had to proceed to wait another 15-20 minutes for our last plate of food read more

Food was not worth the price. Our server was not very attentive and at that, we base our tip off of service. We didn't feel properly served and when we decided she didn't deserve a big tip, we left $100 for our food and she came back and told us "Just so you know, the tip after the total was $1.08" BUT she only checked on us twice while we were there for an hour! Would not recommend. read more

This place was very expensive for just 2 people the waitress CAITLYN G was phenomenal she is the only reason this place gets a star she was very accommodating and very helpful now to the food we got the orange chicken and steak frites the orange chicken came out cold to start so we sent it back the manager(named JEWELS) came out herself and severed it too us and walked away however when we took a bite of the rice it was cold again we talked to the server and she said she was gonna see if they could comp it because at that point we were gonna send it back twice that's when the manager came out and gave us a whole new bowl of rice with an attitude and was just so unapologetic and didint even say she was sorry, now to the steak Fries, I cut open the steak and it was almost ice cold and I asked for medium rare and it was raw I asked the waitress if she could just put it on the fire some more that's when the manager came out and was like "that's how our medium rare comes what is it exactly your looking for" the steak was almost BLUE status so I respectfully said yeah if we could do medium that would be great however I was so fed up with the way she handled everything was ready to leave and asked if I could get my new food in a to go order so we get our Togo box and it's the old food I sent you back I was guessing it was a mix up because the manager (JEWELS) came out with my new steak and I said I think you guys accidentally boxed up my old order instead and I kid you not the manager goes (SO YOU DONT WANT THIS ONE) referring to the new one they had just made for me and I said yes I do but I don't want this old one and she snatches it from my hand this was such a bad experience the only good part about this dining was CAITLYN our server and I expressed to her how bad I feel for her Just an UPDATE I JUST GOT GOME WITH MY REMADE STEAK AND CUT IT OPEN THIS IS WHAT I GOT I spent 103 dollars on this read more

The Cheesecake Factory - The total amount we spent - Desserts Near Me - Lubbock, Texas

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Foods good and has a wide variety but definitely on the pricey side of food in Lubbock. Classic deserts and a very nice interior. Service is always good definitely enjoyed my last visit and obviously will return. read more

all i can say is ////// try the monte christo sandwich!!!!! so da bomb!!!!! service a tad slow but ok read more

Minimal wait..,great customer service. Good abundance of food, in that I have to take food home. Didn't have to wait long for the food to come out. Facilities were clean as well. Will come back if in the area. It's what I expect from a restaurant of this caliber. read more

Everything is better than pictured. Mashed potatoes has the perfect amount of thickness. Great flavor, mac and cheese bread crumble on top sets of the entire side. Can't go wrong with steamed broccoli, and the salmon if i had to pick a favorite, probably takes the cake. Chef's kiss read more

Cleanliness. Moved the table to exit the booth and the floor was dirty. Food was good. Hostess should be aware of customers' physical limitations and seat them accordingly. read more

the food was way too expensive for what it was worth. I got a the Cajun jambalaya pasta and there was no flavor nothing felt like I was eating boiled noodles at that point. garbage place I won't be going there again thats for sure. read more

It was busy but we got to sit right down. Service and food was great! Very different interior to the one I'm used to...very open

Initial greeting was stock standard without eye contact. It was same for the exit, standard 'have a nice day' thrown over their shoulder. We ordered Monte Cristo Brunch Sandwiches. It took over 20 minutes to receive our order. The server came by twice to apologize for the delay. The potatoes were almost blackened, which the server said she thought was from seasoning. Actually, it was because they had been fried and refried and kept hot so long the insides were mealy and dry. Uneatable. The sandwiches were not hot enough, so the bacon was still cold, and the cheese was not melted. The coating on the ' French toast' is some kind of cornflake product. It's sweet, so maybe a frosted flake. We left the potatoes and took the sandwiches home. The next morning we fried them in a skillet to heat them through and melt the cheese. All in all, we were disappointed in the food. It was especially disappointing because we were celebrating our wedding anniversary. The server did bring us a small hot fudge sundae to share. Considering that half of our meal was inedible, it was a half hearted gesture. read more

We visited this location on a weekend night and it was pretty crowded, but we were pleasantly surprised that the wait didn't turn out to be very long at all.  Despite how busy it was, the atmosphere was quiet and peaceful. Tip: 1st timers should note that what this place does best (Cheesecake) is in their name; I suggest you order accordingly ;-) Apart from the cheesecake, everything we tried during our visit was only AOK at best.  Fortunately, our server noted the fact that I wasn't happy with my meal and comped the cost. read more

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Went on Christmas Eve (24). My husband and I ordered egg dishes. Mine was mushroom, bacon, spinach omelette with sliced tomatoes. The omelette was horrible. Bacon was just bacon bits, spinach was just spoonful on top and there was so much oil on plate is was very unpleasant. Tomato's were way past freshness date and soft grainy texture. Husband ordered same but with potatoes. Potato's were so burnt and hard that a fork would even poke them. At almost $20 a place I expected better food. Won't be back. read more

Our small size ribeye steak was medium rare but dry and a little tough. Some was left on the plate, for $40 I expected better. Also, the chicken strips were moist but with no seasoning, as was the batter. Adding salt and pepper didn't help the flavor of the chicken. Again, for $20 we expected better. In summation, the food was below average at a premium price. read more

The cheesecake was good; however, the menu options were not worth the price. Additionally, one of the spoons provided was not clean, and I had to request a replacement. The service itself was good, though. read more

The pasta was okay and the cake was WAY too sweet the service was really good the waitress was really nice all in all the decent place but maybe you could kind of tone it down on that chocolate cake you should really tone down how rich it is just a little thought read more

Awesomeness for your mouth ! Highly recommend . Service impeccable , food amazing , don't leave without eating the key lime cheesecake ! It's heaven on your tongue . Parking is great . Restrooms clean, and food always delivers to the pickiest of palettes ! read more

I don't comprehend the low yelp review on this restaurant. It is clean, the food was delicious and fresh, and Juan my server was fantastic. I'm not sure what's happening with people giving this place a low rating, it was a top-notch experience. We will be back! read more

Absolutely not worth $27 for shrimp scampi (dried pasta and the sauce is just straight up garlic) and $10 + drink cost for kids meal and a drink.. pretty sure kids drinks are supposed to be included in the cost, so the read more

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Best fried cauliflower ever. It has a faintly sweet suite with just a tiny bit of heat to it. It comes with a light but tasty dipping sauce. The battering is perfect. Add a side of rice to make it a full meal if you're into the vegetarian thing. read more

The Cheesecake Factory - Good Happy hour deals - Desserts Near Me - Lubbock, Texas

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Destiny was my server and she was so fast and quick with my drinks. I didn't get more pictures, however this was such a wonderful experience. Thank you Destiny for making it a great lunch! read more

The Cheesecake Factory - Cucumber Lemonade - Desserts Near Me - Lubbock, Texas

Our waitress was attentive and welcoming. The food was absolutely delicious and worth it. Atmosphere is a bit dim than I prefer. However, there is outdoor dining. read more

The Cheesecake Factory - Pineapple Moscow Mule - Desserts Near Me - Lubbock, Texas

Delicious hot food with endless choices on the menu Friendly service and a warm ambiance.

The Cheesecake Factory in Lubbock was great. The food is a little pricey, however the portions were large, we took half of the food home. Our dinners were very flavorful, we order the Jambalaya, Fish Tacos, Steak Tacos, Salmon, and Chicken with pasta. Our server was wonderful, checking on us if we needed anything, I don't remember his name. We moved here in 2020 and haven't eaten at this location. We will definitely be back. read more

I ordered the steak and eggs for $30. My steak was probably 4-6oz steak with no flavor and half of it was fat. It tasted like it was microwaved from the dollar store, which is hard to believe considering the price. On top of that the potatoes had zero seasoning as well. I'm extremely disappointed in this place especially considering it is a cheesecake factory and they typically produce good food and clearly reviews as well. read more

We went at lunch time and we were short on time. We let the staff know and they didn't promise to have us in and out in under a half hour but they did deliver! We were given recommendations on what to order and took salads. The food was good and we ended up having time for dessert. read more

The Cheesecake Factory - 30th Anniversary Chocolate Cake Cheesecake - Desserts Near Me - Lubbock, Texas

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The food was amazing! My son had the "Original Burger" and he couldn't stop telling me what I was missing. I had the "Avocado Tacos", amazingly good, left me wanting more. The atmosphere is exactly what you would expect from the CCF, elegant, clean, and well attended. Our server was in a great mood, we were the first ones in the door Sunday morning. She was excellent; sadly I did not get her name, she did tell me that I reminded her of her father-in-law. We ordered 3 slabs of different cheesecakes to go, she took them, iced the bag, since we were traveling, put the cakes on top of the ice, then double bagged as I had told her I was driving a new vehicle. Could not have asked for a better server. read more

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It was my birthday and I really wanted a slice of birthday cheescake. I went online and made a rewards account and started ordering. I tried to add my birthday reward to my order but it was not letting me. I called them about it and got put on hold. I eventually hung up and thought they would understand when I got there because I just purchaced 30$ of food (which was literally just one antree). I get there and ask about it and they told me to my face on my own birthday that they can only give it to me with a purchase through the rewards. I was trying to do that. I had my rewards option on my phone and my ID that says it was my birthday. I asked for the manager and they did not come out. A worker procedded to tell me I can't have a slice of birthday cheescake EVEN THOUGH I SPENT 30 BUCKS AND LEFT A TIP. I left very disapointed and will NEVER spend money at a cheescake factory EVER again. I dont understand why its so hard to give someone a FREE slice of cheesecake. This place ruined my birthday. Also, my food was literally leaking out all over the to-go bag aswell. read more

Food was cold, service was extremely slow. Even when we received our new food because it was cold my gfs fish tacos were under cooked. We have been to Cheesecake Factory twice and both times were unsatisfactory. My advice is to avoid the chain as a general rule. Go to Olive Garden instead. It will be cheaper and you will end up more satisfied. read more

Bloody Mary's great. Downhill from there. Husbands eggs Benedict no hollandaise and poached egg yolk no white and other like rubber my salad had tough cold chicken no rice noodles no cilantro and we were there 11/2 hours Won't be returning waitress busy but courteous manager apologetic but never adjusted bill read more

I have been lucky enough to visit a handful of Cheesecake Factory locations and I have always received the same great customer service. This location was no exception. We stopped by for dinner on a Sunday evening and it wasn't busy. The hostess quickly greeted us as we walked in and she asked us if we wanted to sit inside or out. We opted for outside on the patio. We sat down and looked at the menus. We knew we wanted an appetizer, a shareable entree, and of course some dessert. Our server came over right away and she was friendly from the start. We ended up ordering a crab and artichoke dip, the pasta napoletana, and a slice of banana cheesecake. Omg the artichoke dip was to die for. It was warm, cheesie, and gooey!! It was served to us with toasted bread and mmmm it was the perfect combo! Our pasta was pretty big and definitely enough for two. It was a combination of pepperonis, Italian sausage, meatballs, mushrooms, bacon, and onions! The best! Our cheese cake of course was delicious! It was our first time trying out the banana one and I think from now on it will be our top pick! The server was friendly throughout our entire meal and she was very attentive! We also liked that the manager on duty checked up on us and asked us how we were enjoying our meal. He was nice as well. Overall we enjoyed dining at this location and the service was great. We will definitely be back again! read more

The Cheesecake Factory - Skinnylicious - Desserts Near Me - Lubbock, Texas

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The kitchen took a while but the FOH staff and managers were great about keeping us posted. The food never disappoints. read more

The Cheesecake Factory - Lettuce wrap - Desserts Near Me - Lubbock, Texas

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If you've been to a Cheesecake Factory, then you already know that the food is great. The macaroni and cheese burger never disappoints me. The menu is huge, so if you have picky eaters with you it's not a problem. So many choices that are all delicious. The atmosphere is great. On the downside, this particular location often fails me when it comes to wait times and service. For instance, I brought my boyfriend for his birthday. He asked for his burger plain and dry. It came to the table with mustard and ketchup. This wasn't a huge issue until we alerted our waiter to have it replaced. They brought back the same burger just with the mustard and ketchup smeared and wiped off the same bun. By the end of our fiasco, both of our meals were cold. read more

The Cheesecake Factory - Macoroni and Cheese Burger, and side salad - Desserts Near Me - Lubbock, Texas

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We visited about 3 weeks ago and it was great! Then we went back last night and it was horrible.... We ask for one steak to be medium rare and the other 2 to be cooked medium. They come out over cooked and tough. We ask about it to the waiter and he said yes we are training some new people on Steaks. I said well could they at least credit us 1 of them or something.. he said let me talk to the manager, (the manger never came to the table. ) the waiter then said they were very sorry but unfortunately they could not do anything!! I said well, unfortunately I will not come back! $113. I have no problem paying for what what is correct! They did not offer to re cook any of them either. read more

Don't sit by the kitchen, all the workers do is yap the whole time they are there. Ask to sit close to the bathrooms because at least you won't be close to the kitchen! Food was good, but don't go there if you are trying to decompress or unwind. read more