I came here for the first time while visiting TX based on the reviews. My experience was eh. I felt…read moreit was very overpriced for what you received and although Bebe is a very social lady, she left me feeling like i will never come here again. Let me start off by saying, i called ahead to book a relaxing spa package for a full facial and semi massage. Over the phone everything was fine although i found it weird i had to zelle the full amount before arriving. I get facials constantly and have only ever been asked to give a deposit, but i paid the full amount. I get there the ladies were nice to offer me some cheese and champagne but i waited 20 minutes before being seen and there was literally no other clients there. I told Bebe i had some makeup that i need to remove and she made a huge stink about it. Why did i come with makeup? I said its easily removed i am getting a facial so cleansing is part of that.... Well according to her i should keep the makeup on because she would never have clients remove makeup. So weird!!!! I went to the bathroom anyways and removed it because im not about to have a mask and products placed over makeup! What was she trying to do, clog my pores?! Then she mentions it's a full massage and semi facial. When i said nooo i booked a semi massage and full facial, she made that a problem. Insisting her specialty is massaging and that's what the relaxation package is for. I gave in since clearly this lady is the persistent type and i was exhausted from traveling all day. She mentioned several times through the service how i need to feel Relaxed, this is going to be relaxing, jus relax but it's very difficult to relax when you keep mentioning it and talking. She made a lot of noise, either dropping things, forgetting things outside the room or mentioning what a big deal she is several times. So the last thing i felt was relaxed. The full service was about 90 min and about 45 min of that was me just laying there by myself with a bright light over my face. Not even goggles to protect my eyes. The music was abysmal. From nice spa music, to club music, to rap music at some point. It felt all over the place. I will say the massage was great. Her hands are a blessing but it was unfortunate that the ambience ruined the experience, the facial was basic and for a whopping $220 + $45 tip i was ripped off. I didn't complain or make a fuss i honestly jus wanted to get out of there actually relax in my hotel room. Luckily i will never have to come back.

I cannot recommend this spa enough. Bebe and Sherri were amazing - intuitive and gifted these…read moreladies are truly gifted. From the peaceful atmosphere to the next - level treatments this place is phenomenal. Book your next massage here immediately!

Was in the area on business. Made an appt online. Got there early but the accommodated me when I…read morearrived. Their system is pretty cool. The gentleman at the front desk was very nice. Asked if I wanted a drink. Btw, didn't realize they serve alcohol in Texas salons. A plus! Only reason I gave it a 4 star was because I do not get gel nails. Had a manicure with regular polish. They didn't have a fan or anything to dry in between nor after. The tech barely spoke to me but I don't think she spoke English. Which was fine. She was young and cute and did a great job! Only thing I would have liked to have seen was a dryer for us old school, natural nail girls. Need a small natural nail dryer! You can get one anywhere. I have one I got at target for $5 and it works awesome! I did nails for over 20 years. I do my own and rarely go anyplace for them. I'd go back to this salon. Good for them!

Very clean, professional salon. Checking in at the front desk was quick and easy. I had an online…read moreappointment but they also take walkins. Beverages of all types were offered- soft drinks, water, even a cocktail menu. My technician was friendly and polite. She complimented the color I selected for my dip powder replacement and checked on my comfort several times. The service itself was very quick- removal and application in just 45 or 50 minutes. I've never been in and out so fast. Here's the kicker- $48 for a dip powder manicure and it was chipping the very next day. Sadly, I had already left the area on a flight so returning for repairs wasn't an option for me. Sharing in hopes you'll avoid the same.

I had an amazing facial with Jacqueline at the Relâche Spa at the Gaylord Texan. From the moment I…read morearrived, she made me feel completely relaxed and cared for. Jacqueline was incredibly knowledgeable, explained each step of the facial, and tailored everything to my skin's needs. My skin felt refreshed, glowing, and hydrated afterward... honestly one of the best facials I've had. I highly recommend booking with Jacqueline if you're looking for a truly relaxing and results-driven experience.

I love a good day spa but this one is hard to stay for the whole day. The pool is located outside…read morethe spa and they do not have a hot cup. They do have a steam room and a sauna, 2 lounge areas (one just for women and they other is for all genders) and a zero gravity chair relaxation room. I got a massage treatment which was okay. The add ons treatments are not worth it. I only say that because if you have a 50 min massage and you get a collagen face mask and a foot scrub, 20 mins of your 50 min massage are on your treatments. Your time doesnt get adjusted to include the add-ons which I dont like since the price is already high. Overall we had excellent service! Parking is great and it'll be validated/free when you check out.

I got my first spray tan ever in my life here by Danielle. It honestly exceeded my expectations…read more The customer service and the tan look and quality (the spray smelled really nice and lux) were excellent. I am DEFINITELY coming back! So glad I found this cute place!

Emily is amazing, not only she uses the best products but she also genuinely cares about her…read morecustomers. She did my lashes for over a year and I always got compliments from everyone. And the shop is so beautiful it makes you want to just stay and hangout there :) I moved out of Texas and I'm so sad that she's not here to do my lashes! If you live in the area this is definitely the place to go!!

Love love love this place!! I started out with the detox wrap and a mini facial. Then transitioned…read moreto Amy also doing my lashes, brow tints and now all of my skin care! She's very knowledgeable, very competitively priced and the little extras she does makes you feel like a VIP customer! Definitely recommend Vanity Skin Spa!

Amy has been doing my lashes for several months now. We first did a lash perm to start off with,…read morewith amazing results, and then started doing lash extensions. My lashes look so natural and wispy, I get so many compliments on them. She is right in downtown grapevine in a super cute location. She is professional and gives me exactly what I ask for. The prices are fantastic compared to other places. She truly cares about her clients needs with a bed warmer and leg pillows and greeting me each time with mimosa!

What an amazing experience was had at my massage session today! My masseuse, Kenya, provided an…read moreexperience that was better than any other experience I've had. As a Marathoner, it is extremely important that I take care of my body from a nutritional perspective, but also from a recovering perspective. Kenya provided everything I needed to recover from my most recent race. Thank You, The Eucalyptus Room, for hiring such awesome masseuse that has hands of gold. I will definitely be back soon! Best, Shawn

The atmosphere was so incredibly relaxing for starters. The staff couldn't have been friendlier…read more Nicole has a way with her clients that far exceeded any expectations. I highly recommend trying the Eucalyptus Room for your next massage. Sheldon Scott Grapevine Tx

We came for my dad to have a bone biopsy and the staff has been exceptional!! Our nurse was Bhavani…read moreand she did a great job explained everything and was so accommodating. Thank you for all that you guys did!!

I always thought that BSW was a fantastic facility with ethical standards and values. Well, boy I…read morewas wrong. My aunt is in there right now. I found her unresponsive in her bedroom last Tuesday morning and I did not hesitate to send her to BSW. I remember that the EMTs asked why I wanted to take her there, but I just automatically said I have heard they are the best. I WAS WRONG - at least in the realm of mental health issues. You will lose all rights to your loved one if you get BSW involved. Yesterday, my review went from 5 to 1. My aunt was abused by my father-in-law in Richmond, Virginia and I figured it out based on my aunt selling her home in West Virginia (which she would never have done unless something was wrong). I went to Virginia, helped her get away from an abusive caregiver, and she was doing so well here in Ft. Worth getting stronger and better so she could return to all of her friends in West Virginia (where she has lived for 88 years). The BSW physiatrist said that with all the Doctors we were using to help get her stronger, she may have had a trigger with something that happened and she was reliving the trauma. She was in a catatonic state and with low dosages of benzodiazepines, she would come out and then with the reduced anxiety, she could work on what happened. My aunt was doing great and suddenly, yesterday, I was told that my aunt could make her own medical decisions, she had revoked my HIPPA rights, and I could not be in the room whenever any of her care was discussed. And BSW was so nasty that they brought two BWS police to stand outside her room while they told me that I could no longer be involved in her care. I have cared for her every day since she got out of her abusive situation. I was shocked and didn't really know what to do. I have no idea what is going on. My Aunt lives with me, but I now have no idea even where she is. It is like they have kidnapped my aunt by giving her mind-altering drugs and saying that she can now make her medical decisions, but she can't even get out of the bed to go to brush her teeth. I found out through other people that they want her to go to an In-house rehabilitation facility and be returned to West Virginia to go to a nursing home, which is EXACTLY what we were working on doing. Except, we were waiting for an assisted living facility because she just needs help with a few daily tasks. Now, I guess they have her so drugged that she can make her own medical decisions, but she needs to get stronger so she can go to a nursing home in West Virginia. Do not go to this hospital if you are concerned about a loved one's mental health. They are horrible. I was the one person who went to her defense when she was being abused and then BSW got hold of her and now I guess she is going to be a ward of the State of Texas because I am her only living relative and I know she loves West Virginia. They have known her for 4 days, have her on mind altering drugs but she can make her own medical decisions. The plan that they are working on behind my back is exactly what we were working on providing and we were just waiting on a room to become available at the Assisted Living facility. My aunt, in her right mind, knows all of this. If she doesn't remember, then she is not able to make her own medical decisions. BUT I CAN'T BE A PART OF MAKING IT HAPPEN. This hospital is the reason people with possible mental health issues should stay away or your family will not be able to help you get the help that you need. They will turn your family against you, scare you with police officers as they tell you to get away from your family member that you are asking for help with. PLEASE, PLEASE do not go here. You will have your heart broken and you will lose a person that you love. Please do not go to this hospital.

If you are expecting a real hydra facial you will be disappointed. I don't fault the aesthetician,…read moreshe was nice and helpful but half of my hour was spent under LED lights and then with a gel mask on with no one in the room with me. The neck and chest part was forgotten. It's just not up to my standard. Maybe you will like it! If you are gifted a groupon you might as well go!

From the owner: At The Facial Room we strive to heal and beautify your skin not only from the outside but from the…read moreinside out. Our biggest commitment is to provide unparalleled costumer service, values, integrity, fair prices and the most innovative skin care expertise and services. All our facials have our special signature and are customized every visit according to your skin needs. Clinical grade skin care and professional devices is used in our location, all our procedures are backed up for a nurse and a medical director as part of our team for your comfort and safety, we follow the highest standards of sanitation according to TDLR state law. Our estheticians are continuously on going education to provide the best results driven skin care experience for you

Hit the jackpot at Sephora tonite. Signed up for beauty insider and got a gift and being my…read morebirthday month, I got a gift! I chose a Mario lipstick and a lip pencil. I've never even had any Mario so that was a treat. The other was a summer Friday sunscreen so I'm looking forward to try that under my foundation. They had all the usual brands and it seems like lilac blush and purple shade lipsticks are in. I tried a couple of those. I bought a beautiful Josie Moran travel set with vanilla scrub and lotion and a small size bottle of argan oil. I was just wanting a small oil to travel with and this one looks like it won't spill in my suitcase. Loved Sephora today and always

Usually I don't come to this particular mall because it's super crowded and always smelling like…read moreweed/cigarettes, all that were true the day I went. However, I had an amazing experience at Sephora that day that I did not expect. I was helped by a specialist named Kenzie, who really knows what she's talking about. She recommended me a whole skincare routine that, for the first time, works! My skin cleared up the next day and my forehead is the least oily it's ever been. She was super kind and sweet and she listened with intent when I talked to her. Thank you Kenzie, you're a lifesaver!

Jennifer is super knowledgeable and really care about her clients! I highly recommend her: She also…read morehave the newest machines which is super awesome

Jen is amazing, very knowledgeable and goes beyond to get you taken care of. State of art…read moreequipment and fantastic location... definitely recommend!!!