Terrible company, they're essentially crooks. I do NOT recommend the Clean Plumbers!!! They botched the installation of a brand new State water heater and refuse to take responsibility for anything. The technicians were not careful during the attic installation. They wanted to charge for knocking away parts of the wooden stairwell leading up to the attic rather than simply lifting the unit through the removable panel in the ceiling (that should have been my first red flag from them. I shouldn't have to point out the obvious to a professional plumber....). In coming to address the issues that arose with the unit, they failed to identify the problem/s after several attempted fixes. They are blaming the brand new water heater unit itself. How convenient...We researched State water heaters before buying one and they have a good reputation, even the Clean Plumber technician said they're almost always solid. It seems much likely to me that the Clean Plumbers workers would have banged something in the unit around (the electrical wiring, the nozzles, pipes, etc.) when lifting it into the attic and into place. They seemed to struggle and I remember it made so much noise that I was concerned that they weren't being careful. By the way, the Clean Plumbers were the ones who mentioned picking out our own water heater to save money, but did NOT mentioning that they would later use that as a reason to not take responsibility for problems nor as a reason to not warranty their labor. It's also worth noting that the water heater company is willing to refund the product, if it's found to be defective, so the only company not willing to take liability so far is The Clean Plumbers. They tried to charge us ANOTHER 1100$ to do the same job again...and there's no evidence that it wouldn't simply fail yet again, given that they made the initial problem worse. When speaking with the manager or owner, I was calm but assertive, whereas he got mad and hung up. He was extremely unprofessional. I'll be having an objective third party investigate what is wrong and then I'll be pursuing the relevant arbitration and/or legal action to receive a refund for this poorly done job. These trade companies never seem to take responsibility for their work in recent years. I've noticed it's a growing problem. They need to be held accountable by consumers, in the same way we all would be if we messed up our own jobs. If they had any sense of customer service at all, they would have apologized that we're lacking hot water (they never expressed any apology or concern) and tried to, at minimum, generate ideas to arrive at an amicable resolution. read more

Jorge, our technician, did an outstanding plumbing job! He was knowledgeable, courteous and helpful. We outlined all of the items that required work, he provided us with an estimate, and we agreed on pricing and work to be performed. And with my Angie's List coupon, we saved an additional $31 which brought the actual cost lower than his estimate! Without hesitation, we highly recommend using The Clean Plumbers! read more

YES I understand .... guess that is why took 6 months to reply to my post! I stand by my post! Total bait and switch.

It's 12 am on Christmas Eve and ADAM from clean plumbers just left my house. Had a leak from my toilet and he fixed it and went the extra mile to make certain things were good. I can't say enough great things about this guy. I will be calling his manager when they officially open for business hours to tell them what an allstar employee they got working for them. Soooo thankful that I was fortunate to have him working on my problems. Won't call the other guys because these guys are all anybody will ever need. Hate that I had to have anybody come out on Christmas Eve but glad I called and got Adam. He was polite, he was knowledgeable, he was courteous, he worked really hard, he did the job right and he checked to make sure there was no problems before he left. Totally a great experience!!! read more

We have used this company every time we have a plumbing issue. They are courteous and do great work. Recently we had a small leak, and I called to setup an appointment for a day or two later. We got a call when the tech was on his way. As always, he left the work area very clean and fixed our issues. I'm definitely a fan and recommend them for your plumbing needs. read more

Outstanding customer service and quick response to time. Highly recommend this company for any plumbing needs!

So Jorge ("George") show up. My teenager had "done something" to the plumbing and the water would NOT turn off. I had used this company and others before. It was a situation of who could get there. When I called, Jorge was sent out. Well, Jorge was not only "clean" he was "fast" "efficient" and he FIXED my plumbing tool. He did not suggest (I won't discuss who has done this before- focus on the positive) to replace it with the fixture he has in his truck. I do not like upselling. I was charged a very fair service fee, he came and went and was extremely pleasant and informative when he was there. It was just a great experience all the way around. What a well-run, courteous and fairly priced plumber. I can't say enough good things about this company. read more

The tech was on time and very professional. The work was done as quoted and I think the charge was within acceptable range. This is the second time I have had the Clean Plumber's. Will call them again. read more

Had an issue with a clogged main drain pipe on the weekend and called for help. They were here within the 2 hour window they promised to be here and within 90 minutes our problem was resolved. Great, friendly, professional and clean work done by Tony. We've used The Clean plumber on 2 other issues and we've always been more than satisfied with their work. read more

Called to have someone come out to replace my water heater with a tankless water heater. I had to leave a message. Did someone call me back? Nope. I guess that's how they stay so clean. They don't work. Good luck to you Clean Plumbers. read more

We scheduled a week in advance to have Philip Maurici - clean plumber - come to the house to reconnect the garbage disposal, drain lines and faucet assembly after having a new countertop and sink installed on Friday. We made expressly clear that due to the restrictions imposed by our HOA that service technicians would not be allowed to enter the community after 4 pm and we needed our kitchen for the weekend. The plumber was supposed to arrive at 2. Called to get status at 2:30. Finally got an operator at 4:11 pm. We were told that they were very sorry but soonest the could come back would be Monday. Very disappointed. We hired someone else within minutes to be here Saturday. Never dealing with these clowns again. read more

I called on a holiday weekend, and even at night. Paul came out right away, was super friendly and got everything taken care of. Felt like a totally reasonable price to me, and the cost was clear up front. He even fixed another little thing I hadn't noticed, just to be helpful. Will absolutely call again! Made a stressful situation far less so. read more

Their website states: "Upfront and fair pricing: When you contact us, we'll give you a free estimate on your plumbing project." Their phone person "Val" told me it would be $39.95 to have someone come out to give me an estimate. If you can't honor what you advertise... I won't begin to consider you regardless. read more

They were upfront about costs. That's the kind of plumber service that people appreciate. Outstanding customer service and quick response to time, John and Paul Jr. were efficient, thorough and polite. Will definitely use them again. read more

Shop around - charged $249 for 1 hour work -- repairmen polite -- he replaced shower cartridge using our part & installed rubber gasket for toliet connection - left to get a part because he dropped cartridge pin inside wall - this was very expensive for simple job read more

I had a disappointing experience as a whole. I contacted this company to repair what appeared to be a leak in my kitchen sink the night of 10/21/19. We set an apt for the following day (10/22/19) and to their credit they called first thing in the morning and set a window of time they would arrive, and they were punctual in that window. I had a young gentleman named John who showed up to do the service who was nice enough. He put the shoe covers on and came in to assess the situation. So far so good. He took about 2 minutes to look at the sink and came to conclusion that the "cartridge" needed to be replaced in my Delta sink. I asked if he was sure because he didn't really take much time looking around to truly assess the situation and attempt to identify the actual issue. His response is that "this is the only thing it could be" and assured me it would fix the issue. He then went to my garage to shut the water off, and in doing so removed the shoe covers, and from that point on was in and out of my house with his work boots on. Things are going downhill from here. He quickly replaced the cartridge, which took about 5 mins, and gave me my invoice of $214 (including a coupon) which I then asked was so high, he replied it's due to labor. So I guess this means their hourly work rate is $2400/hr! Even at that time I was fine with paying $214, IF the leak was fixed. It clearly was not. I called them a few days later to explain that the sink was still leaking badly, and the work that was completed did NOT address the issue, and I asked for a call back the next day. No one called me, so I had to call repeatedly to get a supervisor on the phone by about 2pm the next day. I explained the situation to the supervisor "Paul" and he assured me that he'd call the next day to discuss a refund, it's now Wednesday and I have yet to hear back after several more calls and emails. Through this process, I've learned that the actual issue was caused by a loose connection on the sink nozzle. I went to Lowes, bought some plumbers tape for $1.98, and tightened the connection myself. Problem fixed! SO I was able to do what they couldn't and fix the leak with $1.98 and a couple turns of a wrench! I've paid them over $200 to identify the issue and fix the leak, neither of which they did. To be clear, IF the cartridge was the issue and IF the leak was fixed, I would be ok with this resolution even though the prices are still pretty high in my opinion. But instead, I PAID FOR LABOR I DIDN'T NEED, TO REPLACE A PART THAT WASN'T BROKEN, TO REPAIR A LEAK THAT THEY DIDN'T FIX! Update...I've since spoken with them and the supervisor initially offered me half my money back, which I guess is a start but frankly makes NO SENSE. Their rational is that they replaced the cartridge, of which I'll remind you wasn't broken in the first place therefor didn't need to be replaced!! I explained this to the supervisor, and even offered that they put the old cartridge back in, and at that point they offered to refund all but $59 which again I am unsure how we came to this number since the fee for them to come out and identify the issue is $39. Whatever, it is what it is, and I'm not going to argue or lose sleep over $20. Use this info however you want, but I can tell you I am disappointed, and will definitely be looking elsewhere for future plumbing needs. read more

I had a problem with a shower faucet and I called Phillip The Clean Plumbers. They came on the same day, fixed it and It cost less that I expected. The customer service was awesome. They were friendly, honest and it was fixed quickly. I would recommend the company. Thank you! read more

These guys are GREAT. Professional and right on time. The did exactly what I needed done and cleaned up when they were finished. TRUE PROFESSIONALS from the initial call through competition of the task. HIGHLY RECOMMEND . THANKS for you help Regards Joe Bella read more

My guests called me on a Saturday afternoon stating that water is coming up from the toilets and the tubs throughout the house!!. I called around to several plumbers in the Tampa Bay area as this was an EMERGENCY SITUATION!! I called Maurici Plumbing and Jorge was dispatched to my home. He was about an hour and a half away but reassured me that he will take good care of my home and my guests. Jorge arrived 30 minutes early and knew exactly what to do. He started on the outside and snaked the entire exterior line. After the water went down, his knowledge did not stop there. He gave me his synopsis of what he believed caused the back up and proceeded to cut down my piping the way that it should be (ground level) and place a cap on it. Jorge was very friendly (although I knew he was tired), clean, efficient, and the price was fair for the emergency Saturday catastrophe. Special thanks to Ms. Val and Jorge for making my guests feel special and for the quick/clean work, and not hurting my pocket in the process. I will definitely call you and recommend your Company in the future. God bless. read more

My landlord found this company on Angie's List and called them because one of my toilets wasn't flushing. A technician came out the same day I talked to them. Paul Rahn was my service technician, and he was great! He explained to me what was wrong in a way I could understand, was polite, and kept me updated on the progress while my toilet was being replaced. He wore booties in the house so his shoes wouldn't get the floor dirty. He observed a dead snake outside my front door, and knowing I hate snakes, he removed it for me! I'm grateful to have a working toilet again! Thanks Paul! read more

Showed up on time - had me take a picture of the problem and send it to them so the person coming would be prepared and bring the right parts.. Did not try to upsell me like the last three people I had come look at it, and didn't try to tell me they needed to rip the entire bathroom apart to do it. After the pictures were sent they showed up and did the job THAT DAY, unlike the other companies I had that tried to make me pay for two visits. Also charged 1/3 of the price quoted by other companies. Polite, prompt, and honest. Great work! read more