thank-you for looking at my sons car yesterday and tying op the rain guard. Im glad you had time ro…read morequickly squeeze him in Holly Hein

Excellent work at very reasonable prices. Ari keeps you informed with updates from beginning to…read moreend.

Great job on our vehicle. The staff was great and the vehicle was returned to us not only like new…read moreon the outside but also all cleaned up on the inside. I hope to not have to return but if i ever have a damaged vehicle again I will return.

Ed was a pleasure to work with. He delivered everything that was promised. He worked well with the…read moreinsurance company. His updates on the progress of the vehicle were timely. Even small things such as car mats being cleaned and items left in the car in a proper place, showed great attention to kind detail. They were thorough in their explanations of work done. I highly recommend them for your collision needs.

My husband (who Always claims to be the better driver) hit a concrete post at the gas station and…read morescraped/dented up the rear quarter panel on his new truck. We contacted Dotten Collision who was able to get us in right away. They had to keep the truck for a couple of weeks for repairs (mostly waiting on parts from the dealership). There was constant communication via emails and phone calls keeping us updated on the progress - which was sooo appreciated. When we picked it up, it was as good as new!! Although, we hope not to have to see him anytime soon, Vince and Dotten Collision will definately be our go-to place for such situations!! Amazing work and great staff...we appreciate all they did for us!

Whenever a cocky business owner makes it seem they're doing you a favor and that you're bothering…read morethem for business - run away. Such entitlement can never end in a good way. I made the horrible mistake of entrusting this body shop with a luxury vehicle - big mistake. Sure you should expect to get your car back looking newly restored but you'd also expect to get your car back in working order right? . . . you don't expect a seized passenger door that can't be opened or extra body chips in places where the car wasn't damaged. Results like this make one wonder how people stay in business. Results I received cost me more than the original insurance repair claim. Did I give Dotten the opportunity to make things right? Absolutely - and as a matter of fact that's what the business owner promised "leave it with me and I promise to fix it and make things right". But after a week of leaving the vehicle with them, they realized what it would actually take or cost to correct the botched job. The owner's best excuse was the door broke because it was old . . . really!? coincidentally exactly while just at your place for body shop repairs after all these years . . . amazing! This is the kind of professionalism and integrity that you can expect at Dotten collision. Dotten couldn't fix, would not correct or pay to remedy the problem so the promises and warrantees you'll get are worthless. Avoid the grief and legal action. There are so many more reliable and professional choices like Service King who undid Dotten's damage. That's my experience with Dotten's wretched service experience.

My car's roof was leaking and there was mold. James took care of it and made my car like new inside.read more

Uh-amazing Experience from start to finish! James took great care of my Daniella Denali!…read more Gave me an great awesome price for the Daniella's bust lip that outbeat everyone else's crazy costs of thousands to hundreds and the best part was that he was able to get her in fast like the next 3 days and got her done and ready in one day on a Saturday! Happy Daniella Denali, Happy Angelina

Honest and thorough. They have done repairs I needed and worked with me to determine what is worth…read morerepair

I honestly rarely do any reviews for businesses but when I feel I received exceptional service I…read moredefinitely try my best to take a few minutes. Unfortunately I had got into a fender bender. I went to another collision shop that's more of a franchise which even though it wasn't my money just felt too high. I ended up clicking on Great Lakes. They gave me an honest answer in regards to pricing but also wait time for parts which is outside of their control with the pandemic. Finally when I brought it in they still honored the same price and made my car look like it just came off the assembly line. Hopefully I don't have to see them again for a collision setting but if I have to recommend somebody I would definitely give them their name

We have used Xcel Collision twice in the past year and had the most amazing experience both times!…read moreTheir customer service, communication, and quality of work goes above and beyond! They continued to keep us in the loop on the status of our vehicles repairs, were clear and concise and so friendly. We were never left in the dark wondering what was going on. Words cannot do them enough justice! If you need a repair done don't hesitate, give them a call!

I had to get my truck door fixed after an accident and, Taylor, Jarred, and Rachel were so great…read moreand helpful. They worked with the insurance directly, helped navigate the entire process, provided timely updates, and they even had the truck washed up, ready to go after the door was ultimately replaced. Rachel even called a few days later to ensure that everything was excellent after the service! I don't know of any other shop that provides high quality service like they did. Very happy and greatly appreciate everything!

Lance is personable and honest! Thought a slow collision at a stop light had cracked my rear…read morebumper. Called just before close asking to set up an appointment, he told me I could just come in the morning no appointment needed. When I showed up first thing, he looked at the bumper and could tell immediately it was just an access panel came loose. He popped it back into place and didn't charge me a dime! 11/10, would go back here in an instant should the need arise again.

My first time having a newer car in a repair shop I was very stressed. I towed my car to these guys…read moreand I'm so glad I went with them. My car was here for almost a month and I was getting anxious bc there wasn't much communication from them or updates and I was anxiously waiting (that is my only negative about the experience) However my car came out looking brand new and drives so smoothly like nothing had ever happened! Thank you so much guys for getting my baby back to me in mint condition.

Picked up my vehicle today and it looked like new inside and out. Cleaned and detailed which is…read moresomething I wasn't expecting. Super courteous staff, Nicole was delightful and professional. Repairs were flawless and the only delay was caused by the awful insurance company I have. I hope I don't need future collision repair, but I will recommend them!!!

Just picked my car up from Gerber's Clawson location and am genuinely impressed with the collision…read morework that was done. Fit and finish are excellent, top notch. I've been in car dealers for nearly 40 years and doing factory show car builds for nearly another 10 years and believe me I have seen it all. Very good and VERY bad. Gerber Collision is as good or better than any shop I have seen. Dan and Natalie are SuperStars too. Never heard of a shop giving scheduled updates by phone but these guys do. No need to go anywhere else they are the best I have seen. Thanks to all at Gerber Clawson!