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    The Container Store

    3.8 (50 reviews)

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    Outside
    Sara B.

    I live near The Collection so it's great to have this store so close. This was my first time visiting The Container store. I moved from a 2 bed house to a studio so space and storage is a major issue for me. I knew what I was looking for but couldn't really seem to find it. When I walked in, at least 4 sales clerks were standing in the middle of the store just talking about the latest Solar Eclipse news. Sure, they all turned and said "welcome" to me and but not a single person came up to me in the 15 min of me looking around to see if I needed any help. Maybe they are trained to leave customers alone but I actually had to walk up to the cashier to ask for help. Only then did another sales clerk walk up to assist me finding another item. The store has some great quality looking items but you will also be spending quite a bit on them. I did end up buying a small kitchen island which was perfect for my space in my kitchen. And one of the sales clerks was kind to load it in my car. But it would have been nice to have them actually be attentive instead of just chatting away in a cluster.

    July 2024
    Victoria V.

    I love coming to this store for organization ideas and plastic containers to store certain items. They always have unique items that would be good travel or organization hacks. On another note, I had a somewhat rushed experience at the checkout counter. Despite there being no one behind me, the cashier started scanning my items almost immediately after I placed them on the counter. The cashier scanned everything so quickly, I was too busy putting the items from the cart on the counter. Right after I placed my last item on the counter from the basket, the display screen with all the items disappeared and I was told the total amount verbally. Additionally, she placed the receipt in the bag instead of handing it to me directly, which would have allowed me to review my purchases on the spot. The transaction felt like the speed of Aldi's checkout. However, unlike Aldi's, the items were not placed in a bag after being scanned, which made me confused. It was kind of all scattered on the countertop. I am sure she meant no harm, but I would have appreciated seeing the display screen. On a positive note, the cashier did ask me for my phone number for any discounts when I got to the countertop. She also greeted me when I walked in and left the store. It seems there was just a slight difference in our preferred flow of the transaction.

    11/18/17
    Heather K.

    I knew there was a reason I had AVOIDED going here as long as I possibly could. THIS STORE IS AMAZING! I really could spend at least half a day in here. My first visit included a very specific item I was looking for - a carabineer. I asked the employee (friendly although not too pushy) who knew exactly where they were and took me right to them. Nice! On this visit I saw many items (huge store! huge variety!) that I wanted to look at but didn't have time to. So, (unfortunately, haha) I knew I had to make another trip here. My 2nd visit I went in looking for Stocking Stuffers for the techies in my life: I found several types of earbud holders and things (ways?) to keep my electronic cords together too. I really recommend checking out this store, but ONLY if you have some time on your hands. You could get lost in this store! :)

    Way more than just containers! I was introduced to this place from a YouTube video, actually, which showed just how vast of a selection these stores have. This location has been here since The Collection's opening, and is pretty visible from the freeway. It's tricky navigating to it from the front of the mall as it's tucked into a back corner, but there is a ton of parking out front. Containers, storage, organization kits, small supplies, this place has you covered. I recently picked up a heavy-duty hook for my bulky wall mirror, and it's just what I was after. The pricing really isn't too bad, and I was actually able to take advantage of an online coupon. The store is staffed well, though the checkout lines can be a bit confusing. I've never encountered much of a wait, although the checkout process isn't exactly the fastest here. If you are in need of a random home storage item and can't find it at the standard big box stores, you'll probably find it here!

    Table for kids to color
    Erin K.

    Big new store with tons of stuff. Very well organized and I love how they have display items for you to see and feel and hold for all of their products. Lots of their stuff comes folded/boxed/smaller than it opens up to be and buying from a picture and a small package would not be as comforting as being able to handle the item first. I was looking at a big comfy box-seat with storage and almost bought one but wasn't sure if I had room at home. Anyway my point is when I saw the box you would buy it was very short because you have to fold it open when you get it home. I definitely wouldn't have bought it based on the folded up package but may yet go back to buy it based on the example product. I stopped on on Opening Day and it was super busy. Even so, multiple employees offered to help my husband and me. They offered us carts, asked if we needed help, and there was even a lady walking around the check-out lines (they were long and slow) handing out candy. They had a table set up for kids to color at and everything was very smooth and impressive. I look forward to visiting again when the crowds die down. I'm excited to have a Container Store in Oxnard!

    Ray G.

    Love this store! I'm very impressed from the amount of selection & variety for the kitchen, bath or even your office. They offer regular or higher end quality products to choose from too. They truly go out of their way to assist you in your organizational goals. I had some things I needed to organize for my business and they were creative & enthusiastic in putting together different pieces from their store to accommodate my needs. Never thought I'd be this excited about a container store. But when you organize with the best the heck with the rest!

    Sock Drawers
    Javier L.

    My new favorite place in our home, my new Avera closet system from The Container Store. I never had such a great organized closet, thanks to Kathy at The Collections store in Oxnard. She saw my vision and made it happen. It had me with the push self open and push self shut drawers. The whole process was easy and done with care. Kathy was very much involved throughout process and always took time to check in and kept us inform from start to finish. No pushy sales gimmicks and price was great for quality of work and product. I would highly recommend The Container Store for your closet or organizing needs. All staff at The Container Store were and are great, friendly and knowledgeable with products at store in all departments, but sorry kudos to Kathy she will be my go to person at The Container Store. Hope this help with your choice if in the market for a closet system. And thank you Kathy!!!

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    9 months ago

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    1 year ago

    WAY too overpriced. Can get the same things at HomeGoods, Walmart...for much less. Save your time and money!

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    2 years ago

    It's 4:30 on Friday and their doors are locked. Website says they're open until 7? I guess it's their loss.

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    11 years ago

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    7 years ago

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    6 years ago

    No cashiers. Line 20 deep. Rest of staff hiding in back of store. In these times you would think the staff would be helpful.

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    5 years ago

    This store really has great customer service from the moment I walked in and all the way to I left

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    10 years ago

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    Page 1 of 2

    Ask the Community - The Container Store

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    Very large and spacious location! There's plenty of easy parking and stuff there to help you. They…read morehave a large selection of furniture, most of it does have dings and dents, but the quality will last for years to come.

    I have never in my life felt so blindsided, disrespected, and outright humiliated by a sales…read moreassociate as I was by Michael at Restoration Hardware. And let me make something very clear before I begin: I have spent thousands and thousands of dollars at this location multiple times this year I've been loyal. I've been courteous. I've been nothing but kind. And Michael managed to destroy all of that in a single moment. Our interaction started off perfectly fine. Friendly, even. I was actually enjoying myself -- laughing, talking, having a genuinely pleasant time. Then he mentioned dealing with a difficult customer, and I responded with a compliment, exactly as I said it: "Yeah, it's too bad you guys have to deal with that stuff. I could never do customer service because it sucks how you have to stay and be uncomfortable and deal with difficult customers. Whereas in my job we have it easy -- you can leave the room if someone is yelling at you." I said this while wearing scrubs because I work in healthcare. I was admiring his patience. I was telling him his job is HARDER than mine in that way. I was being kind. And this man -- who is old enough to be my father -- stood there, stone-faced, and waited. He literally waited until I had swiped my card for over $2,000. He waited until the payment went through, until his commission was secured. Only then did he decide it was time to humiliate me. He looked at me and said: "Our customer service doesn't suck. I bet it's about as good as your nursing." Let me repeat that. "I bet it's about as good as your nursing." I am not a nurse. I never said I was. I never said the customer service sucked I was giving him a compliment. He assumed I was a nurse because I am a woman in scrubs -- as if every woman in healthcare is the same, as if our actual roles, specialties, and degrees don't matter. And this man -- this sales associate -- thought it was appropriate to throw that insult in my face like my profession was a joke he could use to put me in my place. I barely made it to my car before the tears started. I cried the entire way home. Because the way he spoke to me was not just rude -- it was belittling, sexist, dismissive, condescending, and deeply personal. This wasn't a misunderstanding. This wasn't a slip of the tongue. This was a man who waited until I paid, then intentionally demeaned me. And here's the worst part: the other two associates I interacted with -- a woman and a man -- were absolutely lovely. They were warm, kind, respectful, everything a sales associate should be! But let me be very clear: Because of Michael, I will never step foot in this location again. Because of Michael, this store lost a long-term, loyal customer. Because of Michael, I walked out of Restoration Hardware in tears after dropping two thousand dollars the same night. No one should walk into a store feeling excited and walk out feeling this way.

    Floor & Decor

    Floor & Decor

    (71 reviews)

    I did not know this store existed until I looked for tile designs and it popped up in my Google…read moresearch. It's in the same shopping area where Fry's used to be. The store is spacious, bright, and clean. Staff asked me several times if I needed help. Floor & Decor offers a vast collection of tiles, mosaics, laminate flooring, natural stone, and more. The prices are actually very competitive, and I like the display of flooring, etc., that you can see and touch. Ultimately, I bought nothing here because I found cheaper tile I liked elsewhere, but this store still has an impressive collection, and I'd come here again to look for more ideas if I decide to do another home improvement project.

    Alex at the Pro Desk at Floor & Decor is absolutely amazing at what he does! He consistently goes…read moreabove and beyond to help his customers and takes the time to answer every question thoroughly and in a way that's easy to understand. What I appreciated most was that he genuinely wanted to make sure we found exactly what we were looking for. He never once made us feel pressured to purchase something just to make a sale. Instead, he patiently explained our options and helped us make the best decision for our project. Exceptional customer service like his is hard to find these days. I was so impressed with his professionalism, knowledge, and honesty that I've already recommended him to several friends. If you're shopping at Floor & Decor, I highly recommend asking for Alex at the Pro Desk--you'll be in great hands!

    The Container Store - home_organization - Updated August 2026

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