Last year I had an unfortunate run in with some rocks so I came in to get some P-Tex and the very…read morekind and helpful staff members pointed me in the right direction and ended up given the me the P-Tex for free

The absolute worst customer service I've ever experienced!!! Went in on 09dec around 4:30 and all…read morethe men working seemed annoyed to actually do their job and help a customer out. But the selection of inventory was good so at least they got that going for them.

Rented bikes and Kristine helped us. She was great, answered all of our questions and gave us great…read moredirections to where we needed to go!

My partner and I went to Pioneer Sports about an hour before closing on a Saturday to rent a…read moremountain bike for my very first time, and I couldn't have asked for a better experience. When we walked in, our sales associate Michael was friendly, prompt to greet us, and genuinely interested in helping. He took the time to listen to what I was looking for and never made me feel rushed or silly about my beginner questions, even though it was close to closing time. Since it was my first time mountain biking, he walked me through the differences between a full-suspension bike and a hardtail, let me try both, and helped me find the best fit. I ended up on a small women's hardtail, which fit me perfectly from their selection and was a much more beginner-friendly option. It was obvious that Michael wasn't just trying to rent me a bike--he was invested in making sure I had the right bike so my first mountain biking experience would be a great one. That level of customer service really stood out. Thank you, Michael! We're locals, and this experience definitely earned our future business. We rode that day with a family member visiting from Oregon who is an avid mountain biker. She had rented a bike in Vail, and after comparing both the bikes and the prices, she said she wished she had rented from Pioneer Sports instead. 10/10 service and experience. If you're looking for a quality rental at a great price from people who genuinely care about getting you on the right bike, I highly recommend Pioneer Sports. I'll definitely be back!

The gentlemen at Gore Range were extremely friendly and helpful in renting backcountry ski gear…read more They were willing to share a bit of their knowledge and the rental process was quick and easy. They were one of the few shops that had backcountry rentals available in early December. Also picked up some good snacks and gear. Thanks!

These guys have rescued a few pairs of skis for me this year and just recently got my mtn bike back…read moreup and running so we could go ride the white rim trail in canyonlands. Their prices are very fair and and service has been top notch every time I go in. Also there are always beers in the fridge

Kamber was awesome really helped us out when the bike didn't work at first!…read moreBeautiful location and less than $30 to get the right kind of bike to get through any of the trails around lake Dillon so good value

Customer service was top notch! Thank you, Christine for a great experience! Zootie and Gigi…read moreforever!

I'm a long-time local in Summit County. I had an unusual, but relatively simple issue with my…read moree-bike. I only needed help figuring out how to pull the motor without damaging the frame, so that I could plug in a new wiring harness. I had already mostly disassembled it. I had previously visited three shops, all with great reputations. First place wouldn't even consider looking at it. Second was nicer but said they won't touch motors on e-bikes. Third tried a bit but didn't put much effort into it. But then, I got to Rebel Sports. Jack came out to my vehicle and looked at the bike while it was still on my rack. He said he'd be happy to give it a try. I unloaded the bike and brought it inside. It took some time, but he finally got the motor out. He replaced the wiring harness and put it all back together for me. He even helped tweak the adjustment on my derailleur to get it shifting better. The cost for the repair and help was exceptionally reasonable. Jack told me that he genuinely had fun figuring it out and that he enjoys working on niche projects. Also, while I was there, I heard the interactions between other staff members and customers (all from out of town). Their customer service is exemplary. I will be going back to Rebel Sports for all of my bike needs in the future and I'll specially be asking for Jack.

We've been visiting Rebel Sports almost every year since 2016, and one of the main reasons we keep…read morecoming back is because they're the only place that carries the adorable trike that our kids absolutely love riding. Unfortunately, this year's experience was extremely disappointing. From the moment we walked in, the customer service was lacking. There was only one person at the desk, and the interactions felt dry, impersonal, and unwelcoming. We were initially told the trike was not available to rent. Later, another employee outside said it actually was. After explaining that we've rented the same trike nearly every year, they finally agreed to let us rent it. About 30 minutes into our ride, the trike's brake suddenly snapped open on its own. There was no collision, no crash, no impact--nothing that would reasonably explain a mechanical failure. Because the brake no longer worked, my 12-year-old daughter had to manually roll the trike back for nearly two hours, completely ruining what was supposed to be a fun family bike day. What disappointed us even more was how the situation was handled when we returned. Instead of showing any empathy, apologizing for the equipment failure, or offering a discount or credit for the ruined rental, we were immediately blamed for damaging the brake. Any reasonable person would ask: how is a rider responsible for a brake mechanically coming apart without any accident or impact? Rather than standing behind their equipment, Rebel Sports chose to argue over a brake issue that appeared to require nothing more than a pair of pliers and a few seconds to reconnect. We had traveled all the way from Texas and were parked far away--otherwise, we likely could have fixed it ourselves. Eventually, I realized it simply wasn't worth continuing the argument. I was prepared to pay $10, $20, $50, $100--or even buy the trike outright--just to end the discussion and move on. The cost was never the issue. What bothered me was the principle. A minor mechanical problem exposed what felt like an unfair, unprofessional, and unethical approach to customer service. Rather than treating a loyal customer with understanding and goodwill, the focus was on assigning blame over what appeared to be an obvious equipment failure. We've always believed in supporting local, family-owned businesses, and that's exactly why we've continued coming back for nearly a decade. But supporting small businesses should never come at the expense of fairness, accountability, honesty, and respect for customers. This experience left us genuinely disappointed, and unless customer service and accountability improve, we'll have to reconsider returning after so many years of making Rebel Sports part of our family trips.

The water from the water fountain here is crisp as fuck also Michael is super knowledgeable and…read moregreat at his job

I have been a member since 1971 and had several poor experiences at the REI in Dillon, Colorado…read more Came in to get new cross country ski boots and was ignored by a salesperson working with one customer. Another sales dept employee who was helping her put back downhill ski boots after about 5 minutes said he would get someone to assist. After waiting another 20 minutes we left and the saleswoman never even looked up or responded. I was a retail shoe salesman and you actually can go back and forth with two customers. Either crappy training or uncaring sales people.

Friendly service. Lacking in golf club selection. Decent prices. A large variety of other sporting…read moreequipment.

Want to get ripped off??? Walked into this establishment to purchase boots and skis for my father…read morein law. We were never greeted or asked if we needed help. ALEX the CSR sat on a couch the entire time. When we went to check out, we were not asked any questions or even acknowledged. We purchased boots and skis then went down the road to have them binded. Come to find out the skis did not fit the boots. We went back 10 minutes later and ALEX told us there was nothing they could do. Refused to get COLLIN the manager on the phone. He admitted fault in not checking the skis and boots. He also mentioned he didn't want to be there and that he doesn't even talk to the manager. He expressed his dislike for his job and I quote "I'm literally doing physical therapy in front of you, I don't want to be here". I unfortunately did not read the reviews before shopping but they are correct. Rude staff, disgusting store, and scammers.

If you make it to the highest established city in the lower 48 then you need to really make the…read moremost of it and see it for yourself on a bicycle. We absolutely loved this experience and will probably buy a bike after having so much fun with this activity. So about this business. They are a bike shop and you can sign up for a rental to ride a nice paved trail around the historical mining areas in Leadville. They were super nice and they provide you with a helmet, a map, and give you a quick tutorial of the bike before they send you on your way. Now before you decide to ride a bike in Leadville you definitely need to be prepared for the elevation and the up hill at times, but the views , the down hills, and history made it worth it ounce of sweat. This is a MUST DO when in Leadville. No better way to get to know this laid back mountain town.

We were so thankful to be able to rent bikes last-minute on a Saturday in early June from Cycles of…read moreLife and appreciated the friendliness of the staff and their tips on where to start the Mineral Belt Trail in order to get our biggest climb completed in the first portion of our ride. This was incredibly useful information for two non-cyclist from Texas eager to get out for a joy-ride:) They also tipped us off to a store down the street, Common Threads, to purchase a lightweight backpack to carry our phones, water, and such. I found the perfect bag there for $13 AND a souvenir Colorado tube mask/scarf/hat combo which came in super handy against the heavy winds in some parts of the trail. **I learned recently that covering your ears can help prevent ear infections by preventing pollens and such from entering--makes a lot of sense! We signed waivers, paid the $25/day bike rental fee, were provided bikes, helmets, and a map and were on our way! The rental checkout and return process was quick and easy and great memories were made:) My only suggestions for improvement relate to the opportunity to sell some small, affordable, lightweight backpacks in-store (as awesome as it is to recommend neighboring businesses!) as well as the need for some bike maintenance on the rentals. My front tire was a bit low, handle grips kept slowly spinning--wouldn't stay in place, and I had some wiggling back in forth in my seat. Some of those things didn't become apparent until we were working our way over to the trail and we didn't want to delay our trip by turning back to request those things be checked or have to retrace our route as the streets were uphill and required some work. Also, it would have been super helpful to have kickstands on the bikes as we were interested in taking photos quite often along Mineral Belt Trail and found it challenging to coordinate that without kickstands. All-in-all, I would certainly recommend Cycles of Life for bike rentals (though maybe spend some time double-checking the bike before taking off) and would gladly recommend the business to friends.

Rented an e-bike this week for half day and it worked out great. I was a walk in and he had…read moreseveral folks ahead of me but was very attentive. On my way in 15 min or so with some recommendations. Will use again

Reserved online and got 20% off. Great service and great e bikes with strong batteries. Kyle…read morerecommended the ride from Breck to Copper Mountain and it was one of the best more spectacular rides we've ever done. So glad we didn't turn around after Frisco.

We (a coupla middle aged ladies and myself) signed up for a bike ride down Vail Pass where we'd…read moremeet at this bike shop, get fitted for bikes, take their shuttle up to the pass and ride back down, ending in Frisco. It was $78/person and we had the bikes for 4 hours for the 13-mile ride down. We thought it would start out cold since it was high elevation, but a light jacket was sufficient on what would end up to be a 70 degree day. The staff was very friendly and gave great instructions. We felt safe and the ride was absolutely stunning! We saw the most beautiful scenery and even ran into a herd of mountain goats (I think that's what they were). We stopped in Copper Village for a coffee and then found lunch in Frisco. A fantastic way to spend a morning!

The service and communication was incredibly friendly. My large family truly enjoyed our time here!…read moreI would totally recommend coming here for mountain bikes!