Our room was large, clean, and modern. All staff were friendly and helpful. They offer a nice (for…read morepurchase) breakfast and happy hour. The hotel is near plenty of shopping and dining but it's off the road enough to be quiet. I wish we could have stayed for a few days (rather than just one night) to take advantage of all of the amenities. We will definitely stay here again since we come to the area often.

Stayed here for an extended stay, rooms were dirty and had caked on dirt on the floor, my kids…read moreslept on the sofa bed and were bit by bed bugs, The girls in the front were so glued to their phones...I wanted to buy a few drinks and she wouldn't even look at me, just said "yeah uh huh"..I asked several times for our room to be cleaned and it never was, got new towels that's all, no new soap, toilet paper, sheets, anything...so disappointed in this courtyard.. worse experience ever! Brought my concerns to management who brushed them off,...I guess if someone is staying one night maybe 2 it's ok but geezz it's bad

Service - from front desk to the bar. Well done team!…read more Ambiance isn't too stuffy but feels comfortable! Rooms were clean and inviting. Second stay and was event better. Parking needs work.

This hotel in Morgantown is very nice! I will definitely look at staying here again next time I'm…read morein town. The lobby is beautiful, the rooms are modern and have great amenities, and there's a great on-site restaurant and plenty of other places within walking distance. The bed was comfortable, but the pillows were some of the flattest I've ever had. Wow! Super disappointing. Better Pillows could raise the star rating quite a bit, but having to adjust, fold, etc. the pillows throughout the night really affected my sleep. They seem plush at first, but after flipping them around a few times, I was angry. The parking suuuuuucccccckkkkkksssssss too! OMG the garage is so far away from the hotel, so plan on extra time getting to and from your vehicle. And wheeling a suitcase across the conference area carpet also sucks. And the doors at the garage... wow! They slam like crazy. Despite a few hiccups, I still give it 4 stars. It's slim pickings in this town and this one seems to be the best option for the area.

My husband and I stayed two nights in November. The location is PERFECT if you are hopping around…read moredowntown to the different bars and restaurants. The room was spacious and clean. The on site restaurant was great to have some drinks and snacks although we never had a full meal there. The one server we had (I am sad I forgot his name) was amazing. He was friendly, attentive and super fun. I would definitely stay here again if ever in Morgantown.

Look, it's a very nice hotel that's clearly been renovated semi-recently, and I would absolutely…read morecome back if I was staying in Morgantown and needed to be near WVU. But. The staff was consistently aloof (I stayed almost a full work week, so I met a number of them) and made me feel like either I was being an inconvenience or they had no idea what was happening with basic requests like "could you hold on to this suitcase for the morning" and "I need to get something out of my car." The valet parking is fine, but they park the cars so close together that getting something out of your car becomes an acrobatic act I am simply too old for. And the bar food is good but frankly too expensive for what you get. The location in downtown makes up for a lot, and none of this was dramatically bad when the room was clean and spacious, but they have some work to do on the customer service front.

Very nice, professional staff who were very helpful! Room and king sized bed very…read morecomfortable! Sheets and bed cover very clean and fresh. Room very refreshing and clean, with pod coffee maker in our room with two decaffeinated coffee pods included, and important as my wife and i only drink decaffeinated coffee! Room service very good, with access to inhouse steak and ribs restaurant, Smokin' J's, good food reasonably priced! We had a 3rd floor single king room with handy capable shower, and they provided a shower chair when we requested one! And their handicapped reserved parking very close to hotel's back door that was accessible 24/7. The hotel provided Wi-Fi access was easy to access and log into! The room air conditioning worked very well! The room well insulated as to sound and was very quiet! We would stay there again if we ever go to Morgantown and need to spend a night again! :)

Not customer friendly. Wife drove to Kentucky and had to drive back home early. Had a reservation…read moreat this Hampton prior and called on way home to change the reservation to that night instead of the scheduled 3 days later. Gave them her confirmation to pull up her info. Checked in and left the next morning. 4 days later my Amex gets hit by Hampton. I call the Hampton and get a manager who said she was a no show so they charged her. Didn't care that my wife said that she told them to change the later reservation to the night she stayed. Just kept telling me that nobody made notes to cancel it so they're not going to reverse the charge. So if their employee screws up it's your problem not theirs. Sad!!! If you read other reviews online of them many involve not refunding deposits. Sounds like a money grab to me. Business slows down so why not make back money by pulling crap like this??? Don't stay here. There's a nicer property close by.

Great service and very clean room that also gives a great breakfast. Had a special need and they…read morequickly responded.

I stayed here last year for an event and made sure to come back gain this year. Very accommodating…read morestaff, especially the breakfast crew. Room was large and bright with lots of plugs for our charging needs.

Hotel has been renovated since my last visit. Lobby is very nice and front desk provided great…read moreservice. Room is nicely furnished, and bathroom appointed with high end materials. Best part is that it's walking distance to a number of restaurants, a grocery store, and a Starbucks :-)

This is my go to Hotel when in the Morgantown area. I try to always stay at a Hilton when here on…read morebusiness, pleasure or medical. Friendly staff that is always helpful especially Rachel. Rooms are always clean, check in seamless and it's nice having a bar and grill on site. Nice pool, hot tub and gym for your needs. Highly recommend and also become a Hiltons Honor Member

We came to Morgantown early due to an upcoming snow storm and guess what the hospitality took us by…read morestorm. First we got to check in early, next we were upgraded to a suite and were so welcomed that we relaxed watching football and they opened the lounge area for us. So as we will be on the top floor the snow has along way to go, but we were even given the easiest route in the morning to get to our hospital appointment. Talk about going above and beyond. Clean, friendly and fantastic people I know our stay will be enjoyable and we will be back. Shanna was awesome.

After reading the reviews, I was a little afraid to stay here, but it had already been booked. I…read morewas pleasantly surprised! Myself and two friends stayed in a two queen bedroom. We found it very nice and clean. The small part of the hotel that we saw looked nice. I did online check in and check out. The bed was comfy. There was a lot of road noise, so maybe bring a sound machine. The parking garage was the worst part. My friend and I drive an expedition and a suburban, and it was very tight going around all the turns. I had to back up quite a few times to be able to make it around the corners. The parking garage was in disrepair, and there was no elevator or stairs, so we had to walk down and up the ramps. I had prepaid parking and it didn't let me use the app to raise the gate. Thankfully, there was a man behind us with a room key so he swiped it to raise the gate. Otherwise, we would've had to leave our vehicles sit there and walk around, into the main door of the hotel for help. The entrance and exit ramps are also the same and they are for one car only. So. Hotel was great, parking garage sucked. We never saw the parking lot.

I will definitely be returning to this holiday inn it's in a great location the service and staff…read moreare above and beyond the rooms are very fresh and clean and very comfortable beds.

Very nice, professional staff who were very helpful! Room and king sized bed very…read morecomfortable! Sheets and bed cover very clean and fresh. Room very refreshing and clean, with pod coffee maker in our room with two decaffeinated coffee pods included, and important as my wife and i only drink decaffeinated coffee! Room service very good, with access to inhouse steak and ribs restaurant, Smokin' J's, good food reasonably priced! We had a 3rd floor single king room with handy capable shower, and they provided a shower chair when we requested one! And their handicapped reserved parking very close to hotel's back door that was accessible 24/7. The hotel provided Wi-Fi access was easy to access and log into! The room air conditioning worked very well! The room well insulated as to sound and was very quiet! We would stay there again if we ever go to Morgantown and need to spend a night again! :)

Greens are ok but not great and cart paths are a mess! Carts are old with no windows and the brakes…read moredon't work on many carts Was a great course - current owners letting it go to crap! Needs new carts - actually the whole golf experience needs a serious revamp!

This place is a health hazard. Water is dripping from every ceiling tile. Water running down walls…read more Mold on ceiling. Smells of mold. This place is disgusting. Carpets are soaked from water leaks. When I informed them of water pouring through ceiling at steps #7. They just lined up buckets and eventually they overflowed and flooded down to the next level. On top of the health hazards, the place was filthy. Windows filthy, carpet dirty, the rooms appeared clean until you looked under furniture. This place needs to be visited by health dept. Should be shut down until they repair and maintenance the many issues.