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    Croix Townhomes

    3.0 (75 reviews)
    Closed 10:00 am - 5:00 pm
    Updated 3 months ago

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    Pipe the assailant used to climb up to the second story. You can see the foot prints there.

    On 12/31 around 3 am, and armed gunman broke into my home. These townhomes are 3 story units. The assailant used the water gutter on the outside of the building to climb onto my second story patio that provides entry into the kitchen. Upon reaching the patio the assailant used his fire arm to fire 4-5 shots into my home through to gain entry to the home. Once the glass was broken he reached in and unlocked the door, he came around the kitchen counter with his gun pointed at my husband and 4 year old child. After hearing the commotion, I ran downstairs and grabbed my son as he was walking towards my husband and son with his gun pointed at my husband. At this point he is demanding our car, to which my husband agreed to give him. I snatched my child and ran upstairs to call the police as my husband was led down to the first floor with a gun in his face. The assailant took the vehicle, crashed it into the townhome behind us then crashed in the front of the property at the Costco gate. After which he was apprehended. Throughout this ordeal the leasing office more specifically Lisa from corporate has done nothing to address this issue. Maintenance arrived on the morning of 12/31 and placed particle board over the door and we were told we'd receive a phone call after 11 am about a company replacing the glass. We didn't receive a phone call, walked down to the office just to discover it closed early for the day at 2pm. Around 10 am I called corporate and Lisa and informed them of my concerns with the water gutter remaining attached to the side of the building. I received a return phone call at around 3:30 that afternoon from Lisa, telling me they have to wait for correspondence from the building owner. I told her I would just remove it myself and hung up the phone. After having experienced a very traumatic event of this sort, one would think that members of leasing office or management would show compassion or empathy. However all my family has received from Liz (the property manager) has been passive aggression and condescending word choice and tone of voice. Her behavior is extremely unprofessional and has been this way since our very first interaction. I have only lived here 7 months now and its been nothing short of the worst place I've ever lived. If you care about safety in a GATED COMMUNITY that requires a passcode for entry. There are a laundry list of other issues that this community has, however one could consider this the straw that broke the camels back, so to speak. I never would've imagined being robbed at gun point in my home in a gated community. No one reached out to provide condolences, well wishes, nor comfort aside from our neighbors whom also had to deal with this traumatic event.

    Door handles not installed properly
    Cemona M.

    In response to Manager Erin.... It's not that I have a negative opinion (as you stated) for "upholding" your business policies. It's the fact that it's one sided. Do you uphold your end of the contract when the complex has trash and dog poop everywhere? Do y'all even bother to make sure the dog park or that dirt area y'all call a dog park is clean? Do you replace appliances that need to be replaced instead of just providing a temporary fix? NO YOU DON'T to ALL the above. So it's not a negative opinion it's a FACT. Have you guys tried to pull a fast one on me by double charging for things I've already paid for or adding late fees when the rent isn't late yet? YES, and if I would not have said nothing you probably would have kept the money. Everything in my review I can support with documentation so it's not just my opinion, it's FACTS.

    The model home of junk

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    Ask the Community - Croix Townhomes

    Hello, do you do weekly rentals? background checks?

    Hello, and thank you for your interest in The Croix Townhomes in Henderson, NV! No; we do not provide weekly rentals. And yes - we require background checks. Typically our minimum lease option is 3 months. Please let us know if you have any… Read more

    Is pittbull terrier friendly?

    No pit bulls, among several other breeds, are not allowed at The Croix. It is listed in the lease agreement.

    View All 4 Questions

    Review Highlights - Croix Townhomes

    Each time I visit the office, Liz and Emerald greet me by name, wonderful smiles and a beverage or a tasty treat!!

    Mentioned in 11 reviews

    Read more highlights

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    Elevate Apartments

    Elevate Apartments

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    Wow, the staff is amazing and everyone seems to know what they are talking about. I have four stars…read morebecause I wish it was gated. Definitely Recommend

    My experience at Elevate by Ovation has been overwhelmingly negative, and I would not recommend…read morethis complex to anyone considering it. The overall quality of the apartments is poor, with construction and finishes that feel rushed and cheaply done. For the price point, the build quality does not meet reasonable expectations. Communication from the property manager is consistently poor. Emails often go unanswered, and it typically takes multiple follow‑ups before receiving even a minimal response. This lack of timely communication makes it extremely difficult to resolve basic concerns or get clarity on important matters. The maintenance supervisor is fantastic, and several members of the property staff are genuinely helpful. However, the maintenance team as a whole is very unqualified, which has resulted in residents facing unnecessary out‑of‑pocket expenses for issues that should have been handled correctly the first time. While the landscaping looks nice at first glance and it's great that the complex allows pets, the property is not maintained to match that appearance. The stench of urine is consistently strong throughout the grounds, making outdoor areas unpleasant to walk through. This ongoing issue reflects a lack of upkeep and attention to the overall condition of the community. Overall, the combination of poor construction quality, inadequate communication from management, unqualified maintenance work, and poorly maintained grounds has made my experience deeply disappointing. I strongly encourage future residents to consider these issues before signing a lease.

    ONE60 - Dusk_pool

    ONE60

    (21 reviews)

    Update: Welp. This place started out amazing. But ever since…read moreVikki and who ever that new manager is took over things have went down hill quick! Here are the basics. The first time i ever talked to the new manager she lied to my face multiple times. Vikki does nothing besides makes mistakes. I understand no one is perfect, but with the amount of mistakes she has made she should have been fired by now. Heres a wonderful example of a mistake that she made. She sent out an official letter to every resident at ONE60 via usps. The letter stated there would only be a rent increase of $100 a month. When it came time to resign my lease i was told the actual increase was $225 per month and that the noticed we received "was just a mistake". Not once between sending that notice to trying to resign my lease did they ever try to rectify that mistake, or even acknowledge the "mistake". They have failed to give a 24hr notice prior to entering my unit. Then i was threatened with a "strike on my record" because they were not able to gain access to my unit when they never gave a notice. The worst offense though is the build quality of the apartments themselves. In my unit for example if we get a heavy rain storm the corner of my unit in the living room will flood. When I reported the flooding i was told by their maintenance staff that there is nothing they can do to fix it, because it is an issue with the foundation. I had constant issues with my air conditioning unit leaking into my kitchen. Multiple issues with my dishwasher(which they claimed was my fault. Apparently im supposed to thoroughly wash my dishes spotless first then put them into the dishwasher). I was also told by a previous office member to stop putting in certain work orders for my unit. If you are sick of the issue being reported, maybe you should actually fix it the first time. Not get mad at me and tell me to stop reporting it. Then when you try to complain to the hire ups theyll, in short tell you to bad. Why do i say this? Well, i had to email one of the people above the manager on site. Some of the lights on the property have been out for a while and the security cameras were not working. In short what did they tell me? The security cameras are not there for resident safety, but only for the properties common areas. In short they dont care about you. Only their property. To summarize the office staff is incompetent and will lie directly to your face. The building quality is bad(they definitely sped through the building process). They find random crap to install onto the property or units to charge you more money(looking at you brivo crud home system). Finally you dont get what you are paying for. It is a rip off. Over $2,000 a month(plus fees) for a 2bd 2bth. "Competitive pricing". No. Thats another lie. You can move into a 3-4bd 3-4bth HOUSE for the same price or cheaper. Especially after all the fees they tac on. If corporate is reading this or any higher ups. Dont waste your time responding here. I emailed yall over a month ago and you told me to bad, so sad.

    I recently moved out of this place to move into my house. While I was here I enjoyed my stay. The…read morestaff was very helpful and Sandie was always patient and great with all my concerns and questions. I loved the gym. This property was always kept clean. I would recommend it for anyone you live.

    Aspire at Paseo Apartments

    Aspire at Paseo Apartments

    (65 reviews)

    One word... LOUD…read more Cars constantly plowing through the entrance of the property night and day from the EOS gym (24hrs a day) and then racing down Paseo Verde like it's F1 with no rules, speed limit, or police. Nothing is being done about it. Also, the hallways are not cleaned often enough, with the same dirt on the carpet, floors, and walls for weeks. The door windows are always filthy. Smelly dog turf, and dogs on the loose without collars by some of the tenants.

    I have asked management to move due to my neighbors above me being loud, dropping furniture is the…read morenewest thing, among what sounds like dropping weights. I work from home so this is constant noise with no escape. I asked management to move me, cause i mentioned a child was running, management claimed that since it is running they would have to charge me 1,000 to move out of my apartment, they didnt consider all the other noises that i complained about (just the one) to charge me, I was willing to take on a new lease more expensive, less room but when they said that, not considering i am moving due to noise and no peace. Since asking and not willing to pay, management has let my calls fall to the wayside and not have gotten back to me. I have recently had to stay at a friends house cause the noise got so bad, now mind you they day have management sit in and i called so someone could come and listen from my unit no one answered or got back to me. Now i am paying 2,300 a month and staying by a friends for peace. i need management to pay attention as not only are they dropping furniture that prolly ruined the floors, but they continue with the noise cause its a few people sharing that space, management is not listening, nor done anything to help with this situation. they should deal with the tenants or should have let me move into another unit but trying to charge me when the neighbors below me don't have a problem, im moving cause of the noise, it seems greedy and not helpful, cause i try to be considerate as an apartment dweller. The neighbor below me doesn't have issues. At this point not sure if i should look for legal counsel.

    The Lido 55+ Senior Apartments

    The Lido 55+ Senior Apartments

    (4 reviews)

    Here comes the truth...In Oct.2022 I met up with Edith the property manager at the time to inquire…read moreabout a 2bedroom apartment for rent upstairs. After signing the lease I was told $120 would be a extra charge for cable and internet. So instead of rent being 1550 it was 1650. than on top of that came the trash, sewer, water, maintance, charges of 100-125 extra a month. I was paying over 1750 a month now. The maintance guys Wayne, and Jacob did a great job the first year keeping the grounds kept up of trash debris,and dog poop. The first month I was there the neighbor complained about everything, but she moved, we got another neighbor, and they were very nice to us. In Oct 2023 we renewed the lease cause nothing changed,nor did the rent. We did get a new office manager Annette. She always made sure we had food, water, snacks, ice cream and activities. Now in 2024 Annette left,and Daisy came. She was doing a okay job at first,but everthing started to disappear. no snacks, no ice cream,even to the last days there was no bottled water. Some activities were still going on,and bday months with cake,donuts and pizza. I was also told by fellow neighbors that everytime someone came to take a position in the office, they wound up quiting. Some residents would come to activities to be told to be quiet by office staff or they had to leave. My last month to vacate,was Oct 2024. Only to find out that my rent was going up to 1750 a month, that did not include cable,and wifi. and that did not include trash sewer,water,or maintance.. After signing vacate papers Zillow had a ad on my apartment for 1545 a month. when I called Daisy to let her know about my rent increase she lied and said it was raised by only 85 dollors. But I have a copy of the lease too that we werent signing!!! On my move out date, Daisy came by with the maintance man going through the apartment nit picking about chipped paint coming off the window sill due to poorly sealed framing that was not properly caulked, they want to charge me for this...lol Than after confronting maintance personal in the 2 year time frame about the paint in both bathrooms not haveing a good job and paint chipping away they want to charge us for it,but yet they also fired the painting company people that did the job. Weve showed maintance the flooring bulking and coming up and they again said dont worry about it. Living here the first year was better than this last year. Its been aweful,and Iam so much happier now that I got out.

    we just moved our mom into this place. from the initial tour with Annette to the fantastic…read moremaintenance team of Jacob and Wayne this is a 5 star rating. A nice and smooth move into a beautifully remodeled apartment. With all new full size appliances, flooring and paint. The trees are mature and the grounds nicely managed. The entire Lido team have been fantastic with our mom. 5 stars all the way!

    Croix Townhomes - apartments - Updated July 2026

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