Best apartment community in Redlands. Units are LARGE, grounds are well kept, large resort style…read morepool area, we even have a vending machine with beverages. Dog park, corn hole gazebos with BBQ grills picnic tables, fire pit and a spacious playground. Garages make you feel like you have a HOME. I can't say enough about our community staff management and maintenance they are all kind, caring, fun and genuine! Neighbors actually meet up and chat with their dogs in the quad which looks like a park kids layout and play it's just amazing to live here. I am an 8 year resident I have had almost every type of unit and I can say it's GRAND over here!

Professional and quick to address our concern- fixed within hours of request. Placing the request…read morethrough my resident portal was easy.

The venues has a great leasing and management team. Cecilia is wonderful. She provided the best…read moreadvice possible for my moving out. Taylor paid attention to all the details to get me move in seamlessly. The property has been maintained well. I only have had two work orders reported, both of which got taken care of promptly. The venue At orange is the best choice for those looking for an apartment in Redlands and areas nearby.

I have lived at The Venue at Orange for 2 years and over that time, particularly since the change…read morein on-site management to sentinel after my first year, the quality of the community and the responsiveness of the staff have declined noticeably. The most significant issue was my lease renewal. My offer to renew was approximately $2,900/month. At the same time, the identical floor plan on the same floor was listed on the property's own application site for new applicants at $2,459/month for the same term -- a difference of over $400/month for the exact same unit. When I asked whether my rate could be matched given my tenure and standing as a resident, it took a week to receive a response, and I was ultimately told the pricing was fixed and could not be adjusted. I then asked whether I could end my lease and sign a new lease for the same unit starting November 1 to receive the market rate. I was told this was not permitted unless I move into a different unit (same floor and everything, just move to inconvenience you!). In practice, this policy means a resident cannot access the current market rate for the apartment they already occupy, but can access it by moving to another one -- which functions to keep existing tenants paying above-market rent on their current unit rather than reflecting any genuine operational constraint. This becomes even harder to justify when compared to nearby alternatives. The Standard at Redlands, a short distance away, was built in 2025 and apts starting around $2,150-$2,200/month (much cheaper than Venue and bigger apartments in sq ft). Amenities there are comparable (or even better since they have elevators, responsive front desk, and no carpet in bedroom). By comparison, I was being asked to pay $2,900/month at The Venue at Orange for an older unit, in a complex where the dog park is poorly maintained and frequently left uncleaned, and where hallway carpeting has not been properly cleaned and retains a persistent odor from dog pee. Given the price difference and the condition of the property, there is little reason for a prospective or current resident to choose The Venue at Orange over a newer, better-maintained, similarly or more affordably priced alternative. Package handling has also been a recurring problem. I never enrolled in the parcel pending program, yet my deliveries are routed there regardless. I have had 2 packages go missing despite having photo confirmation of delivery. When I contacted the office -- on 5 separate occasions, each time providing the specific date and time of delivery -- I received significant difficulties to having the matter investigated or having security footage reviewed. More broadly, communication from the leasing office has been consistently unreliable. Phone calls frequently go unanswered, and requests are often not followed up on. I have repeatedly been told that someone would call me back, and in no instance did that call back occur. In fact I have called about issues and been told to call back the next day to "remind them". If management genuinely wanted to retain residents, treating long-term tenants fairly rather than pricing them above market and ignoring their concerns would be a reasonable place to start. Instead, this property appears to be experiencing high turnover, and the dissatisfaction isn't isolated to my own experience -- speaking with neighbors, it's clear that many current residents are unhappy and in the process of moving out as well or plan to as soon as their lease ends.

Jonathan and Kareena in the office are sweet and helpful. Very communicative and efficient as well!read more

Karena is amazing!!! Very professional, friendly and efficient! Her and the Lewis Mgmt team…read moreprocessed my paperwork expeditiously and got me in a newly renovated spacious unit quickly. I have lived in many apartments in my lifetime and their leasing process was definitely the smoothest, quickest and most time efficient. As a nice touch. they even provided a little goodie bag upon move-in that included basic essentials like toilet paper, paper towels, and cleaning products.... their customer service is unmatched in the area. As for the complex, I've lived here just a few weeks, but have had no issues at all.

I would like to recognize the outstanding work of Felix, the groundskeeper at our apartment…read morecommunity. The property is consistently clean, well-maintained, and inviting thanks to their hard work and attention to detail. The landscaping is always neat, common areas are kept tidy, and maintenance concerns related to the grounds are addressed promptly. What stands out most is their dedication and pride in their work. They are friendly, professional, and always willing to help when needed. Their efforts contribute greatly to making the community a pleasant and welcoming place to live. Thank you for your commitment to keeping the property looking its best. Your hard work does not go unnoticed and is truly appreciated by the residents.

Maintenance is amazing! Always fixing things in a timely manner keeps up with maintenance around…read morethe community

The staff of the Summit apartments is excellent, especially Patrick Valdez who is professional,…read moredependable, and prompt. He was able to get me squared away quickly into my new apartment which I really wanted to lock in after looking at multiple other luxury apartments in the area. It was clear he wanted to help me get the place I wanted. The apartment itself is wonderful. I was lucky enough to get a garage and balcony view, with amenities like a gym and pool I look forward to using. Even the mail room itself is nice. I briefly ran into some of the maintenance team who seem like solid people and are ready to help.

Selina has always been helpful from day one! Any time I had a question or if there was an issue…read morewith something, she was very responsive and helpful. The complex as a whole was quick to address any issue that might come up. They are also clear in their communication with residents. The community facilities are nice and they would occasionally host get togethers with snacks or food around various holidays and themed events. The only downside of the complex is that guest parking is very limited, so you will need a bit of pre-planning if having guests over.

Staff was friendly and it's affordable for the area. No…read moremajor complaints while Iived there. Manager for most part was fair and prompt.

I had an amazing experience with Lachic! she is truly such a caring person, she's made the process…read moreeasy and the communication has been phenomenal. The apartments are clean, and the community is overall safe.

This review is for the Stone Canyon Management Team - Maribel and Bri. I've only been here two…read moreweeks and haven't completely settled in yet, but I wanted to share how wonderful they've been. From the very beginning, they were informative, kind, and provided exceptional customer service while my partner and I were choosing our first apartment together. It truly means so much to start this new chapter of adulthood in a place that already feels so promising. I'm really hoping my experience here continues to be a positive one. I like to stay at places long-term, and I'd love for this to feel like home until the day we're ready to buy our own house Stone Canyon, please be good to me!!

We've had a great experience with Stone Canyon Apartments. The team is very responsive and quick to…read moretake action whenever something comes up. One experience that really stood out was when one of our packages was accidentally delivered to a neighboring apartment complex. The Stone Canyon team went out of their way to retrieve it and deliver it directly to our door. They're also very receptive to feedback and willing to accommodate reasonable requests, such as wearing shoe covers when entering our apartment. We really appreciate their professionalism, responsiveness, and willingness to go the extra mile for their residents.

Please avoid this place at all cost!!!!!…read more I wish I could give this place zero stars! This place is literally trash! From the management to the maintenance! Wish I never would've lived here. Car was broken into more than once and was held at gunpoint. Management is accusing me of this being false accusations when I clearly have a police report.! I felt very unsafe here afterwards and let management know and they never responded. Also, after I gave my 30 day notice. The maintenance guy was caught going through our personal belongings. The front desk receptionist was advised, and she tried to justify why he was going through our belongings. When we clearly have proof in the email saying, we weren't gonna be out until a certain date. And she tries to brush it off and apologize, saying she thought I would've been out sooner. My privacy was invaded. Please don't let me forget the little front desk receptionist which goes by the name Rocio. She is a very rude individual. I don't see why they have her as manager. Also, she lives on the property and makes people feel very uncomfortable !!! She's very unprofessional and gets out of line and does not know her place!!

I have lived here through the management changeover from Ave5 to Sunrise. Both companies seemed…read morenice and attentive. I believe Ave5 had declined on their service leading up to the transfer. As far as Sunrise goes, they are on the ball and have done quite a bit of cleaning up/upgrading the property in the short time since tgey took over. It is a welcome effort. With this level of attention, I wouldn't mind renewing my lease when it come up.

The Village at Redlands is a safe, clean environment for seniors. Many activities to choose from…read moreand fun outings. Staff is very friendly and informative, the grounds are gorgeous and even more gorgeous views of the mountains. Has an amazing home vibe. The residents are friendly and very helpful and is a very peaceful location.

The Village at Redlands is an amazing place. I recently toured with my grandparents, and let me…read morejust say, we were blown away! The grounds are beautiful and the units are so warm and homey. The management is so helpful and will answer any questions. The location is great, with a beautiful view of the mountains. I recommend the Village to anyone looking for a senior living complex.

I have enjoyed my stay at Circa 2020. The leasing staff was incredibly helpful in helping me…read moreprepare for my move. It is also very apparent that care and consideration goes into the upkeep and renovations here at Circa. There are always steps taken to make the complex look very new and beautiful. I also appreciate the maintenance team who keeps everything working nicely and maintains the premises. I have thoroughly enjoyed my stay here! Thank you!

Upon relocating to this location in September, I have experienced unparalleled satisfaction. The…read moreentire office staff exudes a warm and welcoming atmosphere, while the maintenance team consistently demonstrates exceptional friendliness and diligence. Furthermore, I am particularly impressed by the meticulous upkeep of the property by the porters. During my inaugural barbecue outing, I was astounded by the immaculate condition of the grills. In summary, I wholeheartedly endorse this property, rating it an exceptional 10 out of 10.