The last few times I've been here the bud tenders have not been helpful. They seem to have very little knowledge about various terpenes and their effects. Last time I was there the guy told me terpenes have no effect in edibles. This was after I told him I wanted edibles with specific terpenes because they help me sleep. It feels like the bud tenders are just there to sell product. Not to inform the customer in their purchase. The price and selection at this location is good. But don't go in without doing your homework. You won't get much help from the staff in terms of actual cannabis knowledge. read more

Me and my girlfriend have been going here for the past year on and off only because this is the closest dispensary to us. The quality of weed vs other dispensary's is night and day. The quality of weed at The Dispensary is poor, bud tenders will recommend things they have never tried, and I usually regret my decision coming here. Try Zen leaf or rise for good quality tree. read more

Fairly good prices extremely nice staff I've stopped by a few times and scored on some ounces definitely worth checking out

The store is great but this gotta be fixed. Top shelf flower should be the 3.5 people are paying for. read more

The Dispensary - If I'm paying as much as I am for product it needs to be a full 8th. I know this isn't the stores fault but come on! - Cannabis Dispensaries Near Me - Reno, Nevada

Service can improve . pickup orders should not take very long . Not wait 20 mins . there is more than one register in the place but they won't check you out anywhere else because the girl up front wants all the tips. I was told there's no other registers and i'd have to wait . 4/26/25 read more

I paid 65$ for this cart got home and opened it and it's not even full it's very disappointing read more

The Dispensary - Dab cart that's part empty - Cannabis Dispensaries Near Me - Reno, Nevada

DONT go here. Very bad customer service and the security is rude. Bud is not even good they will short you. SHUT THE PLACE DOWN.

Let me start by saying I have never left a bad review, BUT tonight I came in for pick up and was thrown off by the energy of the delivery girl black hair with blonde bangs in the front. She is slamming and just does not want a job apparently. I do come a lot a spend a good amount of money here so it's very unsettling and a disappointment being that I have never had this type experience very upsetting read more

There was a full line backed up to the door, and these guys were watching the UFC fight taking their sweet time read more

The Dispensary - taking their time while watching the IFC fight - Cannabis Dispensaries Near Me - Reno, Nevada

As someone who used to go to the store almost on the daily, I've never seen a dispensary go downhill so fast. Highest prices in Reno and all of their bud is extremely dry. Kynd who grows for them is constantly dry. Do yourself a favor and compare the prices and quality of rise and Greenleaf. You similar products at higher quality for less money. read more

DONT WASTE MONEY ON THE KYND DISPOSABLE PENS, THEY ARE DEFECTIVE. I highly recommend contacting the state at this email CCBInvestigations@ccb.nv.gov should you have any concerns that pertain to the law. Seems like Mynt likes to blame things on the "law" but their staff isn't actually educated on what the laws are. I emailed Mynt directly about my poor experience and have yet to receive a response. I've attached screen shots. I did get a response from the state as well saying that there's no such law. read more

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Everyone is super kind and the service is quick, I like that they have a mobile pay service too.

These guys have a very nice and helpful staff! I'm totally happy with the fact that Stephanie saw our broken camp pens back and gave us new ones! If anything when you buy any disposable pen CHECK THE MANUFACTURING DATE, our broken ones must have been made too long ago.. read more

The Dispensary - Cannabis Dispensaries Near Me - Reno, Nevada

Horrible, Horrible service with Christina R. S. This person has no concept of dealing with people at all, and go out to bad mouth customers, including me and my friends. We won't be coming back here anymore after the treatment from this person. Cannot be trusted with a nasty attitude. There are things I like to say on here but there are to explicit for how to describe her behavior. We will be shopping elsewhere as long as she continues to be an employee here. There is a post she wrote like a customer when she actually works at the establishment, talk about self centered person and one who lies, I guess this place is desperate to have their own employees write reviews about the place. //mindcbd.com/nevada/reno/mynt?reviews_page=4 read more

I have had multiple that experiences with this location. They routinely false advertise. They're products are not as advertised, neither are their deals. On top of that, the staff is rude at best. Curbside pickup takes entirely too long and their selection is mediocre and overpriced. read more

LIT live resin!! this vape thing finally works! not live resin? not interested.. this place has the most incredible live resin carts you can TASTE and SMELL the DANK feels like DABS.. read more

The Dispensary - LIT live resin (Tahoe Hydro the absolute experts in marijuana) have changed my f^k!n world once again.. - Cannabis Dispensaries Near Me - Reno, Nevada

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They always have some great deals on high quality products. I got a half zip (2 types) delivered for 91.00 USD. That's an unbeatable deal for safe, legal access to lab tested cannabis, and they delivered inside 3 hours! I have huge respect for that level of commitment to consumers. I recommend ordering from a laptop instead of a smart phone because their website isn't 100% mobile friendly. read more

I have never been in a MYNT. I don't use the products they sell but today I was next door (getting another amazing sandwich) and thought I would stop in. My dad has terminal cancer and just came home on Hospice yesterday. I was greeted by a very friendly man at the front desk. I told him it was my first time and he quickly got me signed up and gave me a coupon for a free edible since I was a first timer...pretty cool. I went to the back and was waved over by Gretchen...wow she was fantastic. I explained my situation with my dad and that I wanted something to help my dad, mom and maybe even me...sleep and relax a bit. She went over my options and tried to explain THC and CBD. I settled on two different gummy chews, one with THC and one without. If I ever need to purchase anything like this again I would feel comfortable coming back here. The customer service was just fantastic...Gretchen was so sweet. read more

Been going for over a year. Left a bag once in the exit since I seen they were always there. Placed a curbside order a few days after and go threatened with the law. What kind of bullshit is this? read more

The Dispensary - Cannabis Dispensaries Near Me - Reno, Nevada

I want to give a thumbs up for Joe. He is excellent at his job and is so personable to customers. I throughly enjoy his approach to his work and truly appreciate his personality. keep up the good work Joe!!! read more

Look I get that covid is messing everything up for every body. But I just spent an hour on hold waiting to place an order (because the website is broken and I can't order online) and when it was FINALLY my turn, THEY HUNG UP ON ME. Now I'm on hold again. EDIT: THEY JUST DID IT AGAIN! I finally got to the front of the line and they hung up on me AGAIN. SCREW YOU, MYNT! Resume the rest of the original review: I would also like to note that I got up to #4 at least 3 different times, only to be bumped back down the line. So I was like #4 for a few turns then suddenly I'm #6 again, then finally make it back to #4, then I'm #5. Back to #4 and back up to #6. EIther somebody there is picking their friends out of the line and attending to them first or your phone system is broken. I'm going to go out on a limb here and make a guess based on my experience so far - they're not going to have anything off the menu currently in stock. Given that it's already broken and can't take orders, my estimation is that it's also wrong. I guess I will never know now because I'm NOT spending another hour on the freaking phone so that they will hang up on me for a THIRD time. read more

UPDATE TO JESS: If you had actually READ my review, you'd see that it was the owner I dealt with via email. Not a supervisor. Checking my identity is not the same as someone looking you in the eye and saying, "So you're the one!" Checking my identity involves looking at my ID, something that was already done when I entered your store. And, too, that doesn't involve grilling me as to why I got free flower. Sorry, Pal: you just made it worse. Way to go! ***** Owner contacted me and offered me compensation. She explained that sometimes they're busy and use the receptionist to help out, that's why they may not be educated. Seriously? I come to see a bud tender. Not a receptionist. So I went back in and asked for 3 different strains, they were out of all three. Hearing my frustration, a guy at the counter next to me says, "Don't even bother going downtown. They're out of everything too. They always are." Wow. So the owner asked if I'd be willing to go downtown to pick up, said she'd reserve the strain I wanted. Went in, place was crazy busy but surprisingly the line moved fast, and the people seemed cool. As we were waiting to go in with a bud t, a patient stands up, says, "This place s*cks, as always, f this," and walks out. Wow. Not a good sign. When I get inside I give the budtender my name and tell him there was flower waiting for me per the owner. He checks his computer, then asks me to wait a second. He brings over who I assume is manager, and the guy says, "So you're the one!" Huh? I'm the one...what? I've got a reputation in a place I've never been? Then he quizzes me and asks why I get free flower. Excuse me, but that's none of his business. The owner was handling it. So I email the owner to ask what that was about, it unnerved me a bit. That's when she gets upset and tells me they've done everything to try to help me and I'm "still not happy." If she had actually listened, she'd have heard the compliments I did provide. Anyone being spoken to the way that manager spoke to me would ask what was up. What was said behind my back to get him to say, "So you're the one!"? Forget that. I wish I'd never taken the compensation. This owner doesn't want to acknowledge that her dispensaries are terrible, as is her incompetent staff. In her mind, the customer is the issue. Which tells me they don't need any more of my business. Buyer beware. Go to The Dispensary, Silver State Relief, even Reef in Sun Valley, as small as they are, are better than this place. Don't tell the owner if you're not happy. She'll put the blame on you. My poor review will stand. read more

We are so pleased with Mynt. We always try to go when Gretchen is working as she is knowledgeable as well as personable. When she waits on us she always has the ability to recommend exactly what we want. Not to disparage any of the other personnel, all are good! read more

Back on 10/14 The manager with blue hair at the North location had an issue with where I parked, I moved the car. Then I proceeded to counter, but there was an error with pricing. Instead of correcting my purchase, the mgr grabbed my stuff threw it to the next girl and asked her to fix it - then she demanded I sit and wait. When I refused to sit, she threaten to "make me come back tomorrow" when I responded upset she proceeded to 86 Me and threw my ID at me! I've tried calling & emailing because I have video proving this mgr was clearly having a bad day and I did not deserve to be 86. Flash forward to today, 11/17 no one has responded to my email or calls. So, I attempted an online order - and was called and informed I am banned ?? But yet no one from management has spoken to me? I decided after being a loyal client I'd rather pay more and drive across town than to be belittled and treated like a POS by a disgruntled employee! Beware - management does not care about their clients read more

Went in the other day with a specific strain and brand in mind. Unfortunately it wasn't in stock but I worked with Brian who recommended something with the same flavor and terpene profile. It was amazing! 10/10 recommend working with him again. read more

Genuinely one of the worst places. They will send you deals and then not honor them. They will make you feel like shit for asking for the price they advertise. I was scoffed at by a manager when I asked about returning some sativa rosin that is harvested 10/19... and I wasn't told when buying. They will lie and charge you more than the person in front of you. My sister was even sold edibles that were on a flash sale and she paid full price because she trusted the budtender. I'm a huge fan of the dispensary and mynt until they started treating me like shit. You have to FIGHT for you deals and they will act like YOUR the asshole and getting them in trouble. I hope eventually they learn to advertise real deals and treat customers with SOME respect. 0/10 read more

I'm tired of the up and down prices. One day the best is 99$ an oz, the next day it's 400 an Oz, I have decided to stop wasting my time and money on this yo yo wracked. Makes no sense. MY recommendation is grow your own or get a good connect that keeps the price stable!!!!​​​ read more

Had the worst experience. The bud tender had no useful information, no recommendations, and just had no knowledge whatsoever, and she had a TERRIBLE attitude. I Have never been treated like this from a dispensary ever, even if you didn't have what I needed, there were no recommendations and felt very shocked on the whole experience. I had to go to another dispensary, where although they also didn't have what I needed, they recommended what to do to replace my issue, by still getting their product and even buying an edible, because I felt helped and listened to, and she had knowledge and great attitude while solving my problem, because of how useful this other bud tender was. Regardless of the product, it's about the experience and customer service! Please train your employees to think outside the box and to work on their attitudes when dealing with a problem and solution. read more

Dude with the ponytail was completely clueless . Didn't even bother going on . I have coke to this place many times and I have never had an issue with them . read more

The worst store . Always go to downtown. They take care of you . The budtenders don't treat you right. Never coming here again. And I spent over $500 a month. read more

Very poorly ran company. A portion of the staff is helpful and friendly while a few have to spoil it for the whole bunch. These rotten few talk condescendingly, refuse to help with situations when it's something they need to resolve on their end, and make up negative things about customers and then talk to other customers about it! If we're all just trying to have peace and get along what's with all the aggression from the employees and security? Why are security guards reaching for guns when a customer asks about who to talk about resolving a situation. There's no place in the world for people like this. I wish I could give negative stars. read more

After a horrible customer service experience yesterday, I wanted to give this establishment a two star rating. But after today, my experience with Casey changed that. He had a big smile on his face, and he was willing to answer any questions I had. I will try again and hope the experience goes well. Thank you Casey! You made all the difference. I also wanted to add a suggestion of weed. The current 6$ PreRoll is outstanding ! read more

Customer service here sucks. I placed a order for delivery yesterday, because they had various specials going on, ordered a ounce, spend over 100 get 20% for deliveries. When I placed my order, I left it in the notes I won't be home till a certain, that was totally ignored, so we rescheduled for the right time. I asked for my total, a guy told me he would call me back and tell me my total ok. I call back a hour later to get my total so I'm ready for the delivery when he shows up, he answered and again I told who I was and he said "what do you want" I hung up. Call later a lady answer, still trying to get my total, she gave me my total cane out to 140 something. So I asked if if the discount are already applied, she said I think so. Find out they where never applied, I placed a order from the sister store "the dispensary" same order same deal guess what it came out 112, nearly 30 dollar difference. Why offer discount if they are not going to applied. Worst part, the smart ass answer I would get when I would call. read more

Garbage customer service. Cant actually get a weedmaps order processed in a timely manner. Inventory online doesnt reflect current stock. Absolutely pathetic. Hire more people if you are going to offer online ordering. Reef dispensaries actually take care of their customers If something is out of stock. Get your stuff together..... read more

Great staff. Extremely helpful and knowledgeable about their products and what's best based on what you need.

This location has certainly gone downhill from the great start they had upon opening; their inventory is slim, having spent 3 visits in a row NOT having what online menu shows; and twice now, ZERO prerolls on hand and in stock! Their prices have gone up as well; will gladly drive the extra distance past Mynt for better prices and inventory! read more

It's a good thing that the Cannabis is quality, because the customer service really sucked. The check in crew were a little too preoccupied with finishing their own conversation to properly welcome two new customers, and they barely even made eye contact with either of us. Once we got inside, I couldn't tell which budtenders we're busy or not. I had to ask one of the young ladies if she was available. In hindsight, I chose poorly. I was there as a first time customer and to check out a different dispensary; maybe if I had said that, she might've acted different, but I doubt it. I was in search of pre-rolls, which is my favorite method to consume Cannabis. When I asked if there were any deals or specials on pre-rolls, she explained the deals like other tenders I've dealt with in the past at other places. Pretty standard stuff. When I said I was on a budget and really didn't want to get four, maybe two, she immediately lost interest in me or my wants. Everything but my fiancé and I became more interesting at that point: carrying on conversations with other customers, showing us videos about accessories that we don't want or need, and laughing it up with other employees. I almost just told her to forget about it and walked out, but I drove all the way from the other side of town to check this place out. Whether or not any of this was intentional is irrelevant; Jen just couldn't be bothered with us, and instead of asking me about my preferences and needs, she just flipped the computer screen around and left me to pick from strains I'd never heard of or experienced before, and I had to interrupt her conversation to ask what the color codes meant. After my experience today at Mynt North, I found it really fucking hilarious that my bag says "votes Reno's best dispensary". Really? On what day? Because it sure as shit wasn't today. No thanks, Mynt, I'll just go back to The Dispensary, where they take customer service seriously. read more

The only reason I gave them 4 stars is that I usually shop the other Mynt which is awesome, but unfortunately there was street construction going on write in front! So I thought I would try the Lemmon Valley shop, & What a difference, 1st you show your ID, then you go right in? them you are supposed to wait in a line for 20 minutes? then you get to the front of the line you finally get to pick out your order & pay for it & you're done! the CS here is not as good as my shop! read more

I took my daughter to a he Lemmon Valley, North Valley Mynt. Ordered came out on the way home realized they did not fill order properly, went back to get proper order because she opened it before noticing the error, they basically said "too bad". This the last time we will be going to Mynt. Too many other dispensaries that are user friendly and not so rude. When I went back in there was 3 girls at front check in and they were so rude. read more

Super friendly people!! 10/10 recommended to save your stress filled day and turn it into something good!!