Judy has been our groomer for 14 years & never disappoints! She's also one of the nicest people you'll ever meet. She has worked with our (anxious!) huskies, made them comfortable & made their visits & interactions with other groomees better & better over time. I appreciate her attention to detail & her patience. Our pups always look their best. Much mahalo Judy!! read more

I am so happy we finally got off the waitlist and into the dog shop. They are the best and the nicest, I couldn't be more pleased. read more

The Dog Shop - Lava - Pet Groomers Near Me - Kailua, Hawaii

They clip my dogs nails in under 5 minutes, always friendly. Makes it so much easier on me (and my Gigi) thank you! read more

The Dog Shop - Pet Groomers Near Me - Kailua, Hawaii

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We've been coming here for almost 11 years for our little Peanut. It was one of the only grooming shops in Kailua at the time and we knew we needed some help to get our dog's grooming under control. Judy has been that constant for us throughout the entire time and we sincerely appreciate her kindness and patience. Our dog doesn't interact with any other dogs, than that at the groomers. And surprisingly she does just fine. Our dog also has quite a bit of skin sensitivity, so we bring our own shampoo and Judy uses that during bath time. The pricing also has stayed quite consistent throughout the years regardless of what's going on in the world. As for the parking, there's a few stalls in the back, but most are for the salon, employees and the businesses in the back. So I just quickly park in the loading zone, go in and out and never stay for more than 5 minutes at a time. I always make the next grooming appointment when I'm at the current appointment. Calling and getting in touch with someone can be a slight challenge on busy days because the team are busy tending to the dogs. But if you leave a voice message, they always get back to you at some point in time. All in all, it takes about 2 hours for a grooming appointment, for my little dog. She always comes home with a little bandana that my mom likes to keep as a memento. I'm sorry that it took so long for me to finally put a review on this place but I felt like credit was due! Thank you Judy, many times over, for taking good care of our dog! read more

Total pros - made my crazy dog calm enough for nail trims - even with 5 dogs in the shop for services - she had time to swoop a nail trim for our pup. Get on the list people her wait list is 4 pages long for good reason! read more

We're new to town and this was our first visit to The Dog Shop. We love them! Stephanie was extremely friendly and you can just tell how much everyone working there cares about the animals. Our senior rescue dog Maxie enjoyed his spa day and Steph asked us many questions as first time customers to make sure his cut came out just right. They were also sensitive about allergies and smells and made sure to ask. We picked up a stress-free dog who looked and smelled great and I wish it was this easy to find a great human salon! Bottom line: great hair, great care. read more

The Dog Shop - Maxie's new do! - Pet Groomers Near Me - Kailua, Hawaii

I LOVE this place! Everyone is so sweet and patient. Stephanie does an amazing dog grooming my two babies read more

The Dog Shop - . - Pet Groomers Near Me - Kailua, Hawaii

We walk Jack and Juju there for their nail trimmings. Going to set appt for our juju for the full groom. His fur is getting sooooo long and the pet store we normally go to is no longer having grooming services. It's obvious the people at the dog shop care and are highly experienced & skilled. read more

The Dog Shop - Pet Groomers Near Me - Kailua, Hawaii

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First time I went, it was fine. Not amazing, but fine. I booked a second appointment. A few days before the next appointment I get a call in the evening from the groomer telling me she had left the shop. She was really vague as to what happened. She wanted to know if I wanted to follow her to the new location. I looked it up, it didn't get great reviews so I declined. She said that The Dog Shop would honor my upcoming appointment. So I called the next day twice to confirm this. Left 2 VM's. No call back. I arrive for my appointment. The place is closed, lights off. I leave another VM. The owner calls me a few hours later. No apology. All pissy. Huh? I explain to her I will not be back. I will find another groomer who actually wants my business. read more

A wonderful local business with a great location and a fantastic, friendly staff. New to Kailua, we've been on the lookout for a dog spa and were able to make a phone reservation 3 days in advance without any trouble. On appointment day, drop off went smoothly. We showed Stephanie a few pictures to give an idea of how we wanted his hair and this time also allowed her to meet our dog Max and get him comfortable with her. She was very nurturing and professional - she made Max quite comfortable. We dropped him off and got a call 2 hours later that he was ready. Pick up was easy and Max looked great! All clean and soft with a perfect hair cut and trimmed nails - and he seemed perfectly happy. The staff was super nice and we actually stuck around for a while just to chat. The price was very reasonable - we've found our new groomer - we'll absolutely be back! read more

I hate to write this review because it will mean more people will want to go to the shop! They are soooo popular already but Judy is the best and has always made room for my basset hound, Hobs. She loves going to The Dog Shop and that says a lot if you know anything about basset hounds. Most basset hounds hate getting baths and will bite your hand off if you try to clip nails. We won't even mention gland maintenance. Hobs has a standing appointment at The Dog Shop every 3 weeks. We are so lucky to find The Dog Shop! We tried 5 other shops before getting discovering The Dog Shop. Hobs never has to stay in a cage to wait her turn. She gets to roam and mingle with the other "customers". She loves The Dog Shop! read more

These ladies are amazing! Was looking for a groomer who would love of my dog while they took care of her and her haircut needs! On point! read more

The Dog Shop - Ella the adventuring Boykin--- so fresh and so clean! - Pet Groomers Near Me - Kailua, Hawaii

We've taken our dog here in the past with great results. The two star rating is for today's result which looks like a lopsided Mohawk. They cut the hair on her head way too short and uneven so to even it out, her hair will have to be even shorter than it is now. I am extremely disappointed. They have since redeemed themselves and I continue to take my dog there. October 2017 They're back to their old ways. Time to look for a new groomer. read more

The Dog Shop - Sydney with an extremely ugly do. - Pet Groomers Near Me - Kailua, Hawaii

The dog shop is a great place to take your pet! I called and asked if I could be a walk in to get my dogs nails clipped and without hesitation she said I could. The owner welcomed us with a smile and was so so sweet to my dog. My dog is very anxious at baseline and was comfortable around the staff. They even came to her at the door to trim and file her nails. They also make their own cute pet collars! I will definitely be returning! Thank you! read more

Staff is always so friendly. They're the only place in the Windward Side that sells Fromm Dog/Cat Food. They even track the rewards program with Fromm so I don't have to send in Barcodes anymore. Facility is very clean. Lots of options for food/treats/holistic care. They do have sports fan gear sometimes. They also carry some toys/leashes/collars/food bowls. Not a huge selection but what they do have has good quality. read more

My dog Lani loved it. Great staff. When I picked up her up, she was comfortable and relaxing on the floor. Not in a crate. Nice surprise! read more

The Dog Shop - Pet Groomers Near Me - Kailua, Hawaii

I will never take my dog anywhere else to get his nails trimmed!!!! The owners/employees are absolute professionals and are always incredibly efficient and gentle with cutting my dog's nails (who absolutely hates getting his nails trimmed). Petco couldn't handle my dog and he left there with only 1 nail cut and was trembling out of fear. Since then, I've come here several times and each time I leave so grateful to have this gem in downtown Kailua. They also do walk-ins!! HIGHLY recommend!!! MAHALO!!!! read more

Really wonderful local folks running this business. They take great care of our dog and do such a thorough job cleaning and trimming him. Even after swimming in our pool he still smells great for a week or two after picking him up! They really enjoy having him there too. Their love for animals really shows. So convenient to have people we trust so close to home. I wouldn't want to take him anywhere else. Mahalo! Note that the street parking meters are watched closely - especially in the morning. Don't get tagged like we did our first time there! read more

I hate having to wait weeks for a bath but the dogs were finely clean and happy. Happy Dogs, Happy GF, so very happy me. So happy we set 2 more dates to continue the happiness. They really did a good job and wanted to make sure that every concern was addressed. We didn't have many so it was easy. read more

Fast & friendly service at an affordable price. You can tell they really love dogs & my fur baby felt comfortable with them.

We've been coming here for several years. First with our yorkie and now with our silky mix. They always do a great job. Or dogs are always relaxed when we pick them up. Our yorkie was blind. But they gave him the run of the shop and called him radar. They also let our silky run around and play with her "friends". Yes, they are busy very busy. But that speaks to how good they are. read more

I needed my dogs nails clipped and filed. I just walked in and they took me right away. My dog is usually very nervous and tends to bite but he was just fine and only took about 5-10 min. The staff is very nice, good with handling my dog, quick, efficient and very affordable. We will be going back there again. read more

Great locally-owned place for doggie care, especially nail trims. Nails are done on a walk-in basis and are inexpensive ($10 I think). They took great care with my older yellow lab. She was very relaxed throughout the entire procedure. Thank you! read more

I really want to support small businesses, but this is the third Saturday I came with my dog at 8:30 and the shop is closed. I waited 15 minutes along with another person, but alas nobody showed. read more

It's definitely a locally owned shop which I love. I would rather support locally versus a franchise. I only went in to get my dogs nails trimmed and they did a great job. They take walk ins which is nice and they got my dogs back immediately and it was affordable. I checked out their grooming prices and they were affordable as well. You can tell they all genuinely love animals. I watched some of the employees grooming dogs and they were so gentle and soft spoken towards them. read more

Love the customer service here. Super friendly and really make my dog Kali feel at home. They usually take/prefer appointments but they squeezed us in last minute. I've taken my dogs from mainland to other groomers and they came back fearful but here you could see they genuinely like dogs and are very patient and thorough. Prices are decent and location is convenient. Thank you! Keep up the good work! read more

Awesome groomer Jannette she was able to fit us right in and our dog coco is always happy and smells super clean when we get her back! Coco is anxious dog but at dog shop she does great! Will definitely go back and would recommend this shop to all dog lovers! read more

Best dog groomer ever!! I have lived all over the place with my husband in the military, and this groomer is by far the best. The couple that owns an operates the shop are about the nicest people you'd ever want to meet. I have not been to their new location on Hamakua, since I had to move before it opened, but even in their tiny tiny shop on Oneawa, the gave the best service. My dog was always relaxed and happy to see them. They cut him EXACTLY as I asked - not the norm with most groomers. Each dog had its own fan attached to their cage when they were waiting to be picked up. I wish I could fly to Hawaii every six weeks to get him groomed. Seriously. My dog is my child. I highly recommend The Dog Shop to anyone who needs a great groomer and wants peace of mind when leaving your dog there. read more

I just recently found out that my dog groomer closed down her business. In looking for a new groomer, I called the Dog Shop, only to find out that they are booked for the entire YEAR and are not taking any new clients. Just so you know...in case you were thinking of calling. read more

Reasonable prices for nail trimming. $8 small dog, $10 for a large dog. Walk-ins welcome.

Jeanette is the best! I just moved here recently and had been concerned about finding a groomer because I'm very particular about who handles my 15-year old dog with joint surgeries and issues. Jeanette is so gentle and took her time so my little girl would be comfortable and safe. Highly recommend Jeanette and The Dog Shop! read more

This was our first time at The Dog Shop and I can't say enough good things about these groomers. My little shih tzu was so overdue for a grooming and I was lucky enough to get a same day appointment. Cathy sat down with my nervous pup and assessed her coat and discussed with me what would work best for her. I keep her hair long, but it had gotten matted and unruly so she needed a much shorter cut than I'm used to. Cathy did an amazing job! She managed to cut out all the matting and the grooming around her face is so cute! You can just really tell that all the groomers there care about the dogs. I plan on taking my dog here regularly from now on. read more

These very kind and patient groomers provided an excellent lamb clip for my Standard Poodle puppy. I can not say enough nice things about the good folks who work at this shop. My puppy was timid, nervous and practically new to grooming. When I dropped her off Carole handled my pup with patience and genuine care. When I arrived to pick up my pup she looked BEAUTIFUL. read more

The best place to take your dog if you really love him/her! These are the best groomers you'll ever find. Excellent work, with kindness and real love for dogs. No matter what they get for a challenge, they are always positive and upbeat! The new shop is wonderful! Been going to them for years! read more

Our Bella (8 yr old Morkie) loves this place, it her own personal spa & excursion. The staff are very personable & efficient. Been coming & will continue to come for years!!! read more

My first encounter, I took my dog for a routine nail cut. Drove there, got out of the car with my dog and, "gah!" realized they were closed I threw my hand on my head and laughed at my self and just as I was loading my dog, the owner came out and got my attention. Signed with his hands if I needed nails clipped, I nodded from across the street, and he waived me in! Been going ever since. The owners were so helpful to give me tips about grooming my husky. Great place, great people! read more

Take our dog here for her grooming, this place is perfect! I've never had a problem making an appointment. Took my fur baby in today and the groomer did a fantastic job! Not only are the groomers great at what they do but the location is so homely, warm and welcoming! Highly recommend! Also, you can walk in if you're just getting your pet a nail clipping :) read more

When I lived in Kaneohe, this was my go-to groom shop for my dog. At times I was able to get a quick appointment, other times I had to wait for like a month. read more

If you love your dogs and want the best groomers on the island, call Judy for an appointment. They are gentle, caring, professional, people. Their reputation for being so good, had EVERYONE wanting to come here, which made scheduling difficult. With an addition to their staff of another great groomer, you should have no problem getting an appointment. I wouldn't take my dogs anywhere else! read more

My chihuahua is not a fan of the beautification process, but when I went to pick her up, she was happy and relaxed... and looked beautiful. The humans who own the shop are kind and caring. I highly recommend! read more