My husband, toddler, and 5 months old stayed here for 3 nights on Memorial Day weekend…read more We had a great time from the moment we walked in: - the hotel is beautiful and location is everything - the staff is very nice, tries to call you by name to make you feel special, and everything screams quiet luxury - the room was very nice, well decorated and comfortable. The tub is the highlight. One comment would be that when we checked in with Anthony, who was so sweet to our toddler, also kept telling us we were getting upgraded to a very nice room. We got all excited. It was a normal room. The "very nice upgrade" just meant that we were on floor 5. I barely call that an upgrade but ok. - we asked for a crib, and we go a nice crib with a cute little baby soap kit from noodle and boo- very nice touch. And baby robes for the kids- my toddler loved it. My toddler was on a rollaway bed and they were super accommodating about it- great experience on that front. - balconies are tiny and I never saw anyone out when I sat out - pool staff was super nice. It was a chilly weekend and the pool could have been warmer (I couldn't get in, but I really don't like cold water). - the beach chairs are also very nice and we were surprised to find them available - they were extremely pleasant about our friends visiting us every day! - the lobby waiter during the day was almost inexistant. We had to go to the bar to ask for drinks. The woman at night was great. Now for the food...: - coast has a great breakfast, the lemon ricotta pancakes are excellent (though stupid expensive for pancakes) - pico is a good spot for shrimp cocktail and calamari. Hasn't seen shrimps that big in a long time. - overall the food was good everywhere but way overpriced.... The kids menu are ridiculous... hard to justify spending $28 on kids pancakes. That being said, the portions were the same as adult portions... maybe make the portions smaller, and price more accessible? Overall we had a great stay, and while on the expensive side, we agreed we would come back. Nicely done!

So I used to live across the street at The Stanley before I contracted E.Coli poisoning from a…read moresteak and eggs breakfast on a Sunday morning by myself with my pup. This happened on 7/28/2024. I walked home and within a few hours, I began projectile vomiting, among other things. I definitely know it was the breakfast steak, which I usually never get. I thought it would pass in a few days, no big deal. It did not, and it turned into Sepsis and Pancolitis within a week. I was bleeding internally and by the next Sunday, I called the paramedics to my home because I could not stand up. I almost lost my life. I spent almost 40 days in the hospital over the next 4 months - it's now May 2026 and I still need one surgery that my insurance does not cover. I had every complication under the sun. I lost my home, my new office that I just signed the lease for with an ocean view, my vehicle, my good credit, but most importantly, my good health. I had never been admitted to the hospital before in my life. I am a Doctor of Acupuncture and Oriental Medicine, so I lived a very healthy lifestyle, working out frequently, clean diet. I contacted ETC Hotel group, Edward, who owns the Coast Restaurant in Shutters along with Casa Del Mar next door. They had no response for me. I am forced to get a lawyer now. I was supposed to join LAXPD that year. I already finished testing. This has, clearly, been put on hold. Edward was the one who did not get back to me. I emailed corporate and his personal email. Update: June 9, 2026. Hello Elica Y. I am highly offended by your response. Please, no response is better than a lie. There was no comprehensive review. Your insurance company, United, requested information from my lawyers which has not been sent out yet. In fact, according to my bank statements, I dined at your restaurant, Coast, the evening before AND the morning of this incident. Chef Vitorrio would always bring out food for me as we were very friendly and I was a local. Do better. Say nothing.

The view at sunset from this hotel is amazing. An amazing space and venue…read more We ate a collection of almost everything and everyone loved it. Definitely a good place to hang out early too.

One of my favorite hotel lounges in SoCal. Updated gorgeous historical setting with high ceiling…read moreand large open area. Really enjoy lounging here, sipping an old fashioned and allow your senses to be stimulated by the environment. Feels like going back in time.

Very nice hotel next to where I had surgery. It was about a 4 minute walk and 1 minute drive…read more However, we choose to drive to the 5am surgery, which was probably for the best. There's a parking garage under the building, I believe it was $45 additional to park every day. There's a glass water jar in the room but it costs $6. There's an elevator here and wide hallways. Nice bathrobes and long balconies. There's alcohol in the fridge and snacks you can pay for. I didn't really like the shower that much but it was alright. I've been to a lot of hotels with this style. Water pressure was probably a 6/10. Turning the knob for the initial morning shower sucks cause it's cold and you get hit with the cold water before lol. Other than that, this location is prime. Very specious in the building and hallways. Room was standard spacious and it had vaulted ceilings.

I recently stayed at the Ambrose Hotel while my mother was undergoing surgery at UCLA Santa Monica…read moreMedical Center, and it could not have worked out better for our situation. I needed a place that could comfortably accommodate my dad, my dog, and me while allowing me to shuttle back and forth to the hospital easily. The Ambrose ended up being just about a two-minute drive from the medical center, which made an enormous difference. When my mom had surgery there a few years ago, I stayed closer to the ocean. Even though it was only about a mile and a half away, the traffic made it take 15 minutes each way to get to the hospital. This time, being so close made everything so much easier during a stressful few days when I was going back and forth constantly. The property itself was clean, quiet, and very comfortable. It was also incredibly convenient to have Tartine right across the street for coffee, breakfast, and quick refreshments. There are also plenty of nearby shops, restaurants, grocery stores, and even specialty markets like Erewhon within minutes. Most importantly, the hotel was very accommodating for my dog Grace, which was essential for our stay. All around, it was a wonderful experience, and I would absolutely stay here again and highly recommend it--especially for anyone who needs to be close to UCLA Santa Monica Medical Center.

Did a quick stay-cation here for a much needed get away. It's walking distances to the Santa Monica…read morepier/beach, the metro E line, and lots of great restaurants. The only option is valet parking which is steep, but convenient. There are other parking structures nearby; we still opted for valet for peace of mind. Rooms are clean and they offer suites if you want more spacious rooms. Service is incredible: we were able to check in early, borrow beach towels, and have all our questions answered. I only have Hilton Silver status (used to have to travel so much for work that I diamond once a upon a time), but they treated us with more consideration than I've experienced at other hotels when I was a Diamond member. Certainly a splurge stay for me, but between the service and location, I'd come back and recommend it to anyone.

We really enjoyed our Spring Break stay at this wonderful hotel. Firstly, the staff was really…read morehelpful. The allowed us to check in about 2 hours early. The housekeeping staff was fantastic too. The gentleman who was responsible for our room always asked if we needed anything and if he could provide any assistance in making our stay even better. We stayed in a 1 bedroom suite. The great thing about the suite setup is that the living room with a pull out couch is separated by a door to the bedroom; you could watch TV in one room and not bother the people in the other room. The TVs in each room were oversized and there was a decent sized mini fridge (Target and Trader Joes are just down the street - hello wine and beer!) The walls were thick, as was the main door and hotel noise and street noise was minimal. They have a pool on the 3rd floor that doubles as the covered drop off/entrance area and it was very nice. The breakfast buffet was solid (include made to order eggs), but it was too expensive (approx. $33 per person-tip included.) The best part about our stay were the pillows. Down pillows! The most comfortable pillows I have ever slept on! The beds were solid too. What else? You're a couple of blocks from the Santa Monica Pier and Beach. You're within an 8 minute walk to McDonald's for breakfast (cheaper than the hotel buffet!) and your about a 10 minute walk to the 3rd St Promenade. Our daughter absolutely loved her first trip to the beach and this Hilton property and its staff had a lot to do with that! *Tip 1* Head to Trader Joes to stock up on booze for your room fridge. *Tip 2* They don't have a microwave on property to reheat leftovers or snacks. Plan accordingly.

This hotel is in downtown Santa Monica and right next to the metro rail as well as several shops…read moreand restaurants! The lobby and guest lounge looks immaculate and features a ATM, restaurant, snack pantry, business center, guest lounge with flat screen TVs, wooden shelf with decorative sculptures, artwork and books! Amenities at this hotel include gym, swimming pool, hot tub/jacuzzi, guest laundry, meeting rooms and ice dispenser! In the rooms you get a flat screen smart TV to stream Netflix, work desk with office chair, telephone, refrigerator, coffee maker, lounge chair with tiny round table, coffee maker, refrigerator, safe deposit box, ironing amenities, clothing rack, full length mirror, hair dryer and complimentary toiletries in the bathroom. Only issues here are No microwave in the rooms! $20 Deposit required at check in!

Nice-ish Courtyard on a very sketchy street. Last night on 5th after walking back from dinner I saw…read moreseveral sketchy characters and a guy smoking meth on a door-stoop feet from the entrance to the hotel. Luckily I was with people or I would not feel safe. Rooms are average. I really don't like the hardwood floors in the rooms. If there was someone above you wearing high heels or loud steppers you can hear everything. The bed wasn't too bad, it was average. There was a nice chaise lounge in my room -- not sure if they have that in every room but it was comfy. The fitness room was pretty good too -- open 24/7 and had a few treadmills, ellipticals and stationary bikes. There were some free weights as well. There is a hot tub and the swimming pool also on the 2nd floor. This is my least favorite Marriott in SaMo, but the location is very close to the promenade, the pier, the train, and tons of other amazing restaurants. Also there is a Target and a Trader Joes right on 5th -- these are major pluses! So if you don't plan to be in the hotel very much the location is great!

Come with an expectation that it's an older hotel…read more.. Yes there some remodeling that needs to be done but honestly the service, food, and LOCATION outshined here. They attempt to modernize the rooms which I give them credit for because it's not that bad but bathrooms are expected to be outdated since this hotel is old as their humongous fig tree. It still was not terrible! Everything was working well still in our room and bathroom. We love the service here. Everyone was so professional and kind. Those valet guys were the best we ever had!! And we stay in numerous hotels in country and internationally! They honestly were so kind in taking our scooters in and out of storage whenever we needed them. Daniel was great and so were the others! Those guys need more credit running around in their suits in this heat while maintaining their smiles and professionalism, and managing the constant chaos in this roundabout! Food was amazing at the FIG. Better than I expected it to be! Location is clutch here. This is close to all the shopping, restaurants, park, and most importantly the beach! You can rent e-bikes and bikes here. We love how this hotel is dog friendly as well! Mr. Chuck had a splendid time. We definitely will be back!!

We've come here twice before and liked the 2nd time the most. The room decor is a little…read moredisappointing in comparison to Fairmont SF, Long Beach and Chicago. The ocean view we get is very pretty and vast and the food is solid. The whole of the property is just lovely, pool and jacuzzi are lovely, and the lobby areas and bar/lounge really shine.

FABULOUS VIEWS AND CENTRAL LOCATION…read more Trying to find the entrance to the hotel was a bit challenging. Given the actual address is Wilshire, I parked at a meter on that street; the entrance, however is half way down 7th street. The gothic hallways and dim lighting made me feel like I was entering a cool church. I was headed to an event at Calabra, which is on the roof. This place is a bit of a maze, and I never saw an employee here until I made it to the roof. En route to the elevator, I stumbled into a lounge area for the guests, which had a spread of Counter Culture coffee and some little muffins. Once I found the elevator, it took awhile for it to actually arrive. One of the guests, who was there to attend a wedding, mentioned it had been slow the day before, too. Once I reached the roof, I was blown away by the beautiful views and the rooftop pool. Then, I headed to Calabra, to check in for a Story Walk. It was a light and breezy room with all kinds of seating options. Plus, there were plenty of places to sit on the patio. During our walk, which took us seven blocks to Palisades Park with a view of the ocean, I realized what a great location this is for visitors. There are all kinds of restaurant and shopping options nearby, and who doesn't love to see the Pacific If you're adventuresome, you can walk to Santa Monica Pier. After our hour-long walk, a super healthy breakfast buffet was set up in Calabra. Service was prompt and attentive. Fresh fruit platters, a healthy green juice and some kind of oat/date bar properly hit the spot that morning. Overall, I loved the rooftop setting, the dungeon vibe of the common interiors, and the guest lounge. Now, I need to have a Proper stay!

Recently I had the pleasure of being able to experience this outlandish hotel. Me and my gf were…read moreinvited to a wedding reception here on the rooftop and a time was for sure had! The view was immaculate, and the food was outstanding! After the rooftop closed we went to the lobby to finish the night off . That area was a vibe of its own, tons of swanky seating arrangements that helped end the night perfectly.

We stay here at least 1-2x a year. This is our favorite hotel BY FAR when we come to LA. I could…read morenot stay anywhere else. We love all the rooms we stayed in here. It's so spacious and comfy! It's always quiet when we stay here as well. The location is clutch! It's walking distance to everything! We can take the cruisers for free and bike along the beach. Just always a 11/10 stay here. Service is always top notch! The food is pricey here but it's still good! Thanks to the staff for all you do here! We appreciate you all for always making us feel welcome!

They have two listings!…read more Oceana Top notch stay! If you have the Amex aspire, this is a great way to redeem your free cert and if you have points definitely use them! Our weekend stay would have been right around 3k. 0.00 with Amex free night stay plus points. What a deal! Not only that, we were upgrade to a quiet. Room 315. I suggest getting that room if you can. Great spacious room, with Amazing decor, great books, comfy beds and cold ax. What else could you ask for ? Tiramisu when you arrive? Yup, they did that too. Nestor and Josh are top notch professionals. They are doing a great job taking care of clients here. Everything was top notch. Very attentive and accommodating. Not sure how this place gets bad reviews. We really enjoyed our stay and will come back soon! Great property! 5 star experience!

The Huntley is cool, beautifully designed, well located and with a very attentive staff…read more HOWEVER they add a $45 "resort fee" regardless of whether you use the murky hot tub and tiny saunas (accessed only by walking through the parking garage) Parking costs another $80 and is pretty much mandatory as it is a busy area. I think the spa fee should kick in when you actually visit the spa, or be included in the quoted room price. The views are gorgeous, north side gets you a view of beach, town and mountains. The room service breakfast is excellent. (Tres leches French toast amazing, ditto for bagel with lox.) King bed room was clean and lovely. Just someone please tell the boss that guests complain about the surprise $$$ and be up front about the extra mandatory fees. Again, the staff is attentive and positive. This is an admin or CEO issue. We won't be back and we won't recommend the Huntley to friends solely due to the above mentioned disappointments.

My teenage daughter and I had the best getaway here. Everyone was hospitable and lovely,,from the…read moreperson who checked us in to the bellman who assisted with our luggage. We loved our dinner at the Penthouse where again, the service was excellent throughout and the food was delicious. Our room was chic and comfortable, with a great ocean view. The location was perfect, within walking distance of tons. In a town where the pecking order vibe can be strong, the Huntley experience was wonderful and you could tell it's a very well-run spot. It's my second time staying there and I'm sure we will again.

Came here for a staycation. Excellent ambiance and service. The food and drinks for lunch were…read moregreat. It's also super close to everything if you want to go out or have a lazy night in with delivery.

If you want a swanky west side experience that rivals anything in Malibu or Beverly Hills, this is…read moreit. This great hotel has an updated classic Santa Monica feel and is a locals hangout too - but not too crowded. The desert is equally awesome and it's right by the beach. We always go for desert - the brownie is incredible and made from scratch by the hotel's own pastry chef! It's a casual, laid back and trendy without a lot of showy people.