I can't say enough good things about the doctors and front desk staff here! They truly care, try their best to get you a great deal and are so honest when it comes to cost! They are really looking out for their customers in every way! Thank you guys for doing such a great job and keeping the standards high! read more

My family has been coming here for several years for our annual eye exams. The clinic is modern, clean and professional. You are always greeted by their receptionists right away. The doctors here are excellent optometrists. Just be aware that they will always try to sell you on getting retinal imaging which is not covered by vision insurance. I happen to have medical reasons to get this done, but no one ever spends the effort to ask if I would like to use my medical insurance to cover it. If you want to save another doctors' appointment, it might be worth $59, but you may have to demand they submit to you should check your insurance coverages. I decided to save this type of exam for an ophthalmologist for their scope of practice. The lobby has many brand names of eye frames to choose from. Every year I ask if they have "asian fit" options or brands and they have yet to add to their selection. I was told they have some of those brands at the "other" office. When I asked about ordering from the catalog (I happen to know exactly what brand and style would work), they were kindly able to order it for me. However, when I inquired about the cost, it is clear there is a significant uncharge for their "broker" fees. You might consider just ordering the same frame cheaper from many options available online for the exact same thing. You are basically paying extra so you can try it on in person. It is coincidental that it will also be just above what your vision insurance covers. Overall, the eye care that is delivered by the optometrists here is great. I have always received excellent care from them. The extra services and add-ons should be carefully considered for the value if you so choose. Also, this medical complex has becoming increasingly busy and it is often much harder to find parking each year. You might need to allow a few extra minutes to circle around to find a spot so you are not late to your appointment. read more

we came here last year, had a good experience. But just recently visited for a yearly check up, they upped their prices on everything. They were so persitant about wanting for me to pay for eye exam out of pocket almost forced. When I said I wasn't gonna pay for it out of pocket because it was yearly check up and insurance would cover it they said they would double the price. Leaving me with a couple dollars for frames, I would still have to throw a couple hundred dollars on just frames. Definitely not budget friendly. Also zero customer service, ladies up front need to work with being friendly. Won't be coming back and won't recommend to anyone. read more

I've been coming here for few years along with my husband, and 2 kids. I feel so comfortable with the doctor and his advice and helpfulness. The front desk staff is so great navigating my insurance coverage and what it covers so I can better pick out my new frames and lense options. Each of my many pairs of glasses and sunglasses have been perfect! I always get compliments on my new frames. They have such a great selection to choose from. read more

I was on a trip for a wedding from California. I forgot my contact lenses and my prescription expired. Dr VanAusdal was so understanding, professional, and friendly. He gave me an exam and sent me on my way with lots of contact lens samples to hold me for my trip. Great experience! read more

All around GREAT PLACE! Treated with care and kindness by every staff I encountered. Doctor V was on the LEVEL and trust me-I test! This office and staff are tech saavy and were able to quickly respond to anything I needed. This is a 5-Star Joint for the best eye-care around! xoxoxo read more

Great place for exams and glasses. Everyone there is very pleasant and willing to help you. I would highly recommend if you are needing eye care. read more

I've always had great care at The Eye Shop until recently. The office staff is not helpful selecting frames. I was told I was looking through my bifocals incorrectly by the same staff. I was not notified my glasses were ready. After a month, I called them and was told they were having trouble with their message system, which is why I didn't get notified. What, they couldn't pickup the phone and dial out? I haven't been able to see properly for a month. All that being said, Dr Ausdahl is great. read more

I had a discussion with a store employee regarding what type of glasses I should get based on my particular situation, and purchased bifocal glasses as recommended. When I received the glasses there was virtually no improvement in my overall vision and the bifocals seemed like a waste of time when compared with just continuing to use reading glasses. The bifocals just hindered vision through the part of the lenses that were not the bifocal part of the lenses. I understand the bifocals are something you have to try and get used to but what is the point of subjecting yourself to that if bifocals are no better than reading glasses that don't require you to shift your glasses to try and look through the half of the lens that is the bifocal? The real problem though is being given recommendations and information before getting the glasses that then changes completely after you have purchased and received the glasses. After pointing out that I really couldn't tell any difference in my vision with the glasses the store representative started making statements that completely contradicted what they told me before I purchased the glasses. If I had been given that information BEFORE I bought the glasses I would never have made the decision to get glasses that cost several hundred dollars. Making matters even worse, the representative suggested that maybe the prescription from my highly rated ophthalmologist was the problem! I should also mention that when I first went to the Eye Shop a representative told me they didn't except my insurance. I told them that was puzzling since I went to great lengths to make sure that they did accept my insurance before going there. As I was leaving the store a different representative called me back and told me that they did accept my insurance. Sadly, as it turns out, it would have been better if I had left before they discovered this fact. I strongly recommend going somewhere else for your glasses, and wherever you go you might want to record what you are told before your purchase of glasses so that you can confront them with it if you discover they are telling you something completely different after your purchase. read more

My wife and I have been clients for 12 years. Is there any need to say more? We are completely satisfied in every aspect. I don't think you'll be disappointed with the service. read more

All of the team members were pleasant and professional. I felt like I could ask Dr. Fahmy anything and she was happy to answer. They have a great selection of glasses and the overall experience was great. I would definitely recommend The Eye Shop! read more

I've never wrote a review for a vision place before, but I really felt the need after two interactions at this place. They really deserve it! Dr.VanAusdal, the manager Christy and front desk coordinators Malia (sorry can't remember the other gal who is so helpful and wears the cute glasses) are all the best I've ever encountered. I appreciate their professionalism and customer service. Dr. V's bedside manner and patience with me trying to get my eyes close to 20/20 vision as possible was amazing. This is the third eye doctor place I've been to in the last year and I'm so glad I FINALLY found this place. read more

Came here bec of the reviews I have seen but unfortunately I have a different opinion. This place was not budget friendly even with insurance. That charge a lot more than any other places I have even been in my last 40 years of wearing glasses and contacts. Will definitely will NOT RECOMMEND to families or co workers. read more

The service was great. Dr Shaver was patient, friendly, and took time for questions. The staff was so helpful and friendly They explain every cost, helped me pick out the frame, and were readily available!! read more

Personnel were very professional, personable and friendly. I was taken in quickly and the optometrist explained everything. First time there and I would definitely use them again read more

Office visit was very thorough. Staff was a pleasure dealing with. highly recommend.

We just moved here from out of state my daughter needed contacts for the sport she plays. I called around and no one had same day appointments they were weeks out. Luckily I decided to call the Eye Shop they had a cancellation and I was able to get in that morning. We saw Dr V he was so kind and caring he got us fitted with contacts that day. I had such a great experience that I made my other daughter who wears glasses an appt. Overall that staff was wonderful. Over the phone they helped me get my insurance verified and also in person. They will be having 4 new patients because my husband and I also were glasses and contacts. Thank you eye shop staff for all the help and being so accommodating. We have just found our new eye doctor :) read more

VisionWorks accepts VSP now!! Sorry for this long one but needs to be shared. It's disappointing that I have to write this review as I and my family had been going to this optometrist for a few years now and have always had a pleasant experience. However today was different, I went in to discuss my last pair of glasses that appeared to have some peeling going on with the lenses. When I got there the receptionist, Christy or something like that attempted to assist me explaining that there wasn't any coating on my lens and she wasn't sure what was going on. I asked could it be an issue with the transitions, after some back and forth she stated that my glasses were out of warranty and she couldn't help me. And at which point she threw my glasses back at me. At this point I asked her if my records can be transferred to VisionWorks as I wouldn't be coming back there. At which point she deems it necessary to tell me that VisionWorks doesn't accept VSP insurance. Which I informed her that yes they do because I was there yesterday and bought two pairs of glasses. Then in her attempt to throw shade she then says ouch did you pay a lot out of pocket because they're not in network. Which once again she was misinformed. At this point I asked her name and said just transfer my info. Then she said why do you need my name. And I explained to her that when I call your doctor I can tell him who cost him a customer and plus I needed it for this review. At which point she went to get him. Long story short when he came out our interaction was not confrontational. But I couldn't believe how rude his reception staff was. Totally unprofessional won't be going back. read more

The Eye Shop - My glasses - Optometrists Near Me - Queen Creek, Arizona

This place was great, from the moment I walked in the door. I was greeted by happy friendly young lady who was bubbly and fun. I was into see the doctor in no time and he was a hoot, made me feel comfortable and trusting from the get go. He explained everything to me, my eye health how my insurance worked etc. he was awesome!! The office is beautiful also, go check them out you won't be disappointed!! read more

The best reliable and professional services one can received and reasonable price too. Frantz Jerome Queen creek resident read more

Dr. Shaver and the whole staff are great. They have been our family Optometrist for years. Highly recommend them!!!

Absolutely wonderful! Everyone at the office was so nice and professional. They took the time to research the Rx on an older set of glasses I have that are my favorite. They took the time with me to pick out my new frames and after 7 or 8 I found the ones I loved. They came in sooner than expected and will be picking them up after the first of the year. Recently moved to the area and had one bad experience with Visionworks last year, and now have found my new provider with The Eye Shop, couldn't ask for better service and friendly staff! read more

Dr. Shaver and the entire Eye Shop staff are incredible. The office is very clean and everyone is professional. The only optometrist I'll see. read more

Love the eye shop I have been going here for years and have always had a good experience , friendly helpful staff every time.

I love and highly recommend The Eye Shop in Queen Creek! I've been going there for several years now and the staff could not be more welcoming, friendly and helpful. They run like a well oiled machine but also still have that small town eye shop feel. I usually see Dr Jared Shaver and he is excellent- so thorough and easy going. He is extremely knowledgeable and makes the visit enjoyable. This most recent visit I saw Dr Eric VanAusdal for the first time; he was great also. You can't go wrong with any of the O.D.'s at that office. I can't say enough good things about my experience when I come here or if I call them for a question, order new contacts, etc. Their office just makes things so easy and create such a warm environment. read more

Please go elsewhere my elderly mother who takes some time to get from the car to the shop caused her to be a few minutes late and they refused to see her. We will be taking our business elsewhere read more

I have gone to the Eye Shop for years and have recommended to friends and family. As of today, not only am I terribly disappointed but also angry at the money in insurance benefits that I have lost due to what I was told was a miscommunication by their front desk. I will not be returning and will be sharing this unprofessional experience with others. read more

I had a double eye surgery a few months back which changed my prescription for my glasses. This will be my 3rd set of glasses with this office! I love this place! Even though I don't see their eye doctor, I continue to go back just for their selection of beautiful glasses and customer service. They give you all the information you need to understand what your insurance does and does not cover. No hassle and no issues. I appreciate that they give you the information and let you browse without hovering. The office is beautiful, spacious and clean. There is always plenty of staff to help more than one customer at a time, they have a quick turn around time with filling prescriptions, and their glasses are high quality!! Love them! Thanks again for all the help, you guys are fantastic!! Rockin my new pair! read more

The Eye Shop - Optometrists Near Me - Queen Creek, Arizona

My daughter is an established patient and has been for years. All of my kids have been seen here. Yesterday my daughter had an eye injury during a basketball game and her primary care recommended she see her eye doctor ASAP. I called to get her in, an established patient, and they cannot see her for 3 days and recommended I take her to another eye dr or an Urgent Care. Unacceptable! We will be switching to a different eye doctor. read more

Always on time with appointments. The office is clean and the staff is so friendly. Dr Shaver answered all our questions and took his time with my family. We love this place ! read more

I went to the Eye Shop for a first visit and was pleasantly surprised. Everyone was very friendly and I received a thorough exam. The doctor I saw, Dr. Shaver, was excellent. read more

The girls are always sweet and helpful. And the doctors are bright and efficient and service is always fast I'm always in and out quickly

Dr Shaver's and his staff are so amazing. Had a eye injury and they were able to get me in the next day and on my way to healing. Great place to take your family. If you've been searching for an eye Dr you've found the BEST place. We LOVE them. read more

We have gone to the Eye Shop for the last 2 years. We will continue to go there. The eye Doctors are the best! The staff is always very pleasant and knowledgeable! We will continue to go to the Eye Shop for our vision needs! read more

Each person was great and very helpful. I felt they had my best interest in mind. The appointment was on time and to the point. The reminders were great. read more

I am so pumped to have my first pair of progressive glasses. I am 46 years old and do full time videography for a living. I was absolutely sick of swapping readers on when I needed to view the back of my camera but didn't need glasses when I had to look at my subject. These progressives will save me so much headache. I no more clipping stupid old man readers to my shirt. The staff was so helpful and made the experience fun and I felt they were completely honest with recommendations and opinions. Dr. Shaver was super fun to talk with and you can tell he loves what he does. Thank you so much. read more

When you see a business that has five stars on Yelp it's usually because they are excellent and provide unusually warm and friendly service and #TheEyeGlassShop in Queen Creek is one of those. My wife went in today and I was waiting in the car but she texted me and said Dr V would like to see you. What?! I don't have an appointment but he was concerned about my eye health as my wife had explained I had a recent problem and I went in and met him What a warm and gracious doctor only to be complemented by a trio of front office staff that were polite friendly kind, knowledgeable andm helpful. The eye shop is also absolutely immaculately clean and I felt as though I was in someone's home. I am retired from the Five Star Five Diamond Resort business and I know Customer Service and #TheEyeglassShop In Queen Creek gets my Five Stars. I will update this review with pictures when I go to my appointment on Friday read more

We had an appointment today with Dr. Eric VanAusdal. He was very nice informative and personable! Everyone was extremely friendly! NICE!

We moved from Michigan to Arizona last year and i dreaded finding a new eye doctor! We lucked out with The Eye Shop, the entire staff is very friendly and knowledgeable. The office is large and feels welcoming and modern.. Great selection of frames and sunglasses. read more

Staff and doctor amazingly friendly with great service with kids. Will bring in the rest of my family