Gold River Flooring America and their sales rep, Karen E, were highly recommended to me by friends, and they did not disappoint. In addition to being thoroughly knowledgeable about their products, Karen is a designer with a good ear for listening to her customers and a great eye for color. When she came to measure my house for carpet, I told her I was fretting over my choice of wall color. She suggested mixing the colors (1/4 of the lighter color mixed in with 3/4 of the darker one) and bingo! I got exactly the color I was looking for. Brilliant! When the installers arrived, Steve and Keno were personable, professional and efficient. The carpet looks just beautiful, and I couldn't be more pleased. I highly recommend Gold River Flooring America! read more

I had a US floors CoreTec LVP put into my kitchen by Ben Pille (installer). He did an amazing job and paid attention to detail. He was also pleasant to talk to and very professional. The floor looks amazing and I could not be a happier customer. It's obvious that customer service is priority number one with Gold River Flooring. I'd also like to thank Jim Colvin for helping me choose the right material and color for my kitchen. I will definitely be using them next year when I decide to do the upstairs part of the home. read more

My husband and I were fixing up a rental on a time crunch when I found Gold River Flooring online and submitted a request for a carpet quote. Karen E responded and came out on a Saturday to do a measure. We ended up having her measure for kitchen linoleum too. I had no time to go in to choose flooring, so Karen chose one for me and sent text photos so I could see how it coordinated with the carpet, and it looks great together. Not only is the carpet and linoleum nice for the price, it was also important to me to have options for scheduling the install, including Saturdays. We even had to move up the install date because the new tenant had to get in earlier than expected, and Gold River's installation team did it, no problem. When everything was done it looked perfect. I will definitely do business again with Karen and Gold River Flooring. read more

Thank you Karen Edrington for all your help choosing the perfect carpet for our house. Karen was very knowledgeable and listened to our needs. The installers did an impeccable job. They were very friendly, polite, professional and accommodating. I will definitely recommend Gold River Flooring to all my family and friends. read more

WE recently had a flood in our downstairs level of our 20 year old home. We looked at several places for tile, deciding on Gold River in Rocklin. The sales person , Kelly was very helpful in helping us make our decision and estimating the job. After the tile was laid, the grout had some issues, which was taken care of in good order. Overall, we were pleased with the service they provided. Ray & Marty Lenz of Cool, CA read more

My husband and I were referred to Elizabeth at Gold River Flooring by a neighbor when our floor was damaged, and we couldn't be happier! Elizabeth is awesome and because of her we decided to get our new floor with her! The installers were amazing, beautiful work, and our new floor is beautiful! Thank you Gold River Flooring and Elizabeth!!!!!!!!!!!!!!!!! read more

My husband and I recently purchased our wood flooring and carpet through Gold River Flooring America in Rocklin and we couldn't be happier with the amazing service and quality of the products we received. Elizabeth Vattuone, the flooring consultant, was a delight to work with and went out of her way to find the perfect products for our home. She then arranged for Jack Dzyndra and his crew to do the installation. Jack is a magician with wood flooring and the end product is gorgeous! Thank you Elizabeth and Jack for the wonderful transformation of our home! read more

We are appreciative to Karen E for providing such great customer service ! We met Karen over the phone when I was struggling to find another flooring company after a disappointing experience with another locally owned flooring company. Karen was enthusiastic and helpful during our initial conversation. Based on the good impression you made we followed up with a visit to Gold River in Rocklin. Karen was patient, informed on the pros and cons of the products we were looking at. She didn't make us feel that we were a bother. The selection was great. This was so different from the experience we had with the company our contractor recommended. We continue to be pleased with the vinyl and carpeting that Karen helped us select for our master suite. read more

I just want to say my experience with this company was top notch. We actually stumbled upon the business on a random Saturday. I have been wanting new carpet for 3 years....We went in "just to look" but I am pretty sure it was Elizabeth's amazing customer service that won my husband over and got him to approve said purchase!! From helping us choose the carpet (major decision people!) to visiting our home to measure, to the actual install, my experience with Gold River Flooring was top notch. Flooring is expensive, so when you throw that kind of money around you expect to be treated fairly and with respect. That is precisely what happened from start to finish. The two gentlemen that were sent to do the install were also a complete pleasure to work with. They were on time, worked very hard, they were clean and efficient and can I just say, I LOVE MY NEW CARPET!!! It's like walking on clouds. I am one happy customer and would recommend Gold River Flooring to anyone looking for a good experience when shopping for new flooring. read more

We had a fantastic experience working with Brian from Gold River Flooring America as we replaced and extended hardwood flooring--approximately 1600 square feet--in our Elk Grove home. We received bids from three local companies, and were persuaded to go with Flooring America because of Brian's professionalism and the quality of the product we selected. From the beginning, Brian was very clear about what we could expect during the installation process, including assistance with moving large pieces of furniture and daily clean-up of the work site. He patiently worked with us as we narrowed down our product choices, answering all of our questions. When we asked for the "superstar team" for installation, he delivered Jack and his crew. Wow! Jack is a true craftsman and his team was fantastic. They handled our furniture with care, demolished an existing hardwood floor, and installed new floor and baseboards--all within three days. They even helped us switch out felt pads for plastic or metal feet on our furniture before moving it back into the house. We are more than satisfied with our experience and would not hesitate to recommend Flooring America. read more

Jack & his crew = Excellent craftsmanship! We love our new flooring! The owner was a pleasure to work with and was very attentive to our needs. read more

Very customer oriented and professional sales team. Will work with you to ensure you are making proper product and price decisions (Ask for Jim.). Unbelievably excellent installation team (Ask for Igor's crew.) Spend the extra $ for the baseboard installation. You will be so happy you did. We had luxury vinyl installed and after 3 months, couldn't be happier with our decision. read more

I had my whole house's flooring replaced (from old wood/carpet to tile/laminate) by Gold River Flooring. Started with me walking into the store to begin my project not knowing exactly what/how I wanted to have the flooring done, at which time I met Anita who upon talking through my flooring needs, provided me with lots of good information and design tips for my flooring needs. When she came to my house to measure, Anita helped me further by recommending where transitions should begin/end down to the types of transition strips selected. Scheduling for the installation was not an issue, they were able to line up both the tile and laminate crews to get the whole job done within 4 consecutive days per my request. Jack and his wonderful crew (about 7 of them came for the first 3 days) showed up right on time at 8am every morning, and finished at past 6pm daily to meet my schedule. They were extremely professional, detail-oriented, organized, efficient, and did quality work....as reflected by the way they moved furniture, cleaned up after themselves daily, pointed out issues & recommendations when discovered (at one point water damages were discovered on the door frame base after carpets were removed), and finally the quality installation work they did, from what I could tell the laminate flooring I selected was a bit labor intensive to install as the pattern/design contains 3 different widths and staggered, each long plank had to be cut to size and laid manually per the pattern, and the floors came out flawless and beautiful! I also had contacts with Will and Staci from the store and they were very helpful as well. My overall experience on this project with Gold River was a very good one, I highly recommend Gold River to anyone. read more

I've used Gold River for several rental properties and they've always done an excellent job for a fair price. They have made it extremely easy over the years. When it came time to do my own home, they helped me pick out the perfect flooring, installed it on schedule as promised and could not have done a better job. I have to call out our sales person who we called "The Floor Whisperer." He came out and saw our current flooring, we talked about what we were trying to achieve - and darn if he didn't recommend the perfect carpet and color on the first try. For our bathroom floors, we were headed towards a more expensive wood-look tile solution, but he recommended a wood-look vinyl plank that has a better look (and price). The only downside is that people keep pointing out how dumb we were to put "real wood" in our bathrooms! We are thrilled with our Gold River experience and will continue to use them for future projects! read more

We had a major water leakage that caused our entire wood floor to need replacing. Gold River helped us figure out which Armstrong flooring the insurance carrier would consider equivalent in quality and price to what we had. Their installers replaced it and it looked beautiful. Unfortunately, after about 6 months, there was some sort of issue that caused the narrow ends of the wood to be just a little higher than the rest of the boards. Not a huge amount, but no longer a smooth floor. The owner Jeff Krekelberg agreed that it wasn't "perfect" so he set out to get it replaced, even though the actual cause couldn't be proven. He pursued the issue with the suppliers and installers and negotiated a shared responsibility (with he himself contributing significant time and funding). His company tested every characteristic of our slab and made sure every possible contingency was taken care of. He replaced the floor a second time with high quality and cheerful demeanor. We've had no further issues and we'd definitely buy from him again. He truly values his reputation as an honest businessman with high standards and we agree that he deserves it. read more